Awesome customer service, and good food. I'm glad Del Taco is close by! I think that the customer service is only going to get better as soon as we can dine in. read more

Service has def improved! Food is fresh and service is great. My order has been consistently right

I eat here every so often because it's on my way to and from work. So it's nice having a place I know is probably open when I'm getting off work and hungry. Never had a problem with anything. Always fast and delicious. read more

I mean, it's still taco. What can you really say right? Overall the customer service has been great from what I have experience so far. It does help when they have the employee with the tablet placing your order before hand because it doesn't seem like you're waiting so long but sometimes we just have to go to the speaker which is fine. The line is generally long and I know it's because there aren't many fast food places on this side of town so everyone is going there for now until everything else starts to open up. Food is always great and I haven't had any major issues except for one time where they completely messed up my order but I can move on from that considering how many ties my order has been correct. read more

This place is the worst.....always mess orders up or forget items...make sure you check your items before you leave..Today they were out of mild sauce and large drink cups. My suggestion is fire the manager immediately. Look at these reviews horrible. Worth the drive to the THE OTHER TWO DEL TACO LOCATIONS NEARBY! And never count on this location being open past 1030pm, it's hit amd miss they say there open till midnight but most times after 1030pm they close. Like last night they were closed at 1110pm. FIRE THE MANAGER!! It starts with the top! read more

Doors are always locked for walk in, but they randomly open the doors for people. Which is really annoying since I'm a delivery driver. Not sure what's going on here. It's like they're still the covid lock down mentally which is really weird considering the drive through is always open. Don't recommend this place if you plan on walking in. read more

The dumb ass doesn't know how to count money shorted me five dollars Lmao and was giving me attitude like I was wrong

Today made about the 3-4th time are order has had at least something wrong with it. Today 2 combo burritos were ordered, both with sour cream. Both seemed like bean burritos, one had no sour cream and the other had a smear on the last bite. Macho fries today were half full. On other occasions they have been stale, items missing on the order. They are at least consistent with the negative. We have gone back just because it is convenient after a long day. read more

Last 4 times to this Del Taco something has been either missing or messed up on the order. May have to start taking my talents back to beaumont Del Taco. read more

Delicious food. Timely and accurate order. Bathroom and dining room were clean. Thank you!

Tired of going to this location. I will not be returning. Every time the order is messed up. I know there are new employees but management is not training these employees and keeping tabs on how things are being ran. read more

Customer service is top notch here! Every order has been correct so far. No complaints here. Good, fresh and hot food every time.

This location is close to my house so my boyfriend and I will frequent it often. Usually the foods pretty decent but they always forget something and I am not taking about napkins or sauce. This time they forgot an entire food item. It's not that difficult to check the bump screen and check the bag before you hand out food. I would just really appreciate it if we got everything that we paid for the first time. read more

We had two orders, we asked if they gave us both orders because we received multiple bags, when we pulled off and checked the bags we noticed we had not received our second order. We called and said "hey we went through the drive through and didn't receive our second order" mid sentence I was cut off by someone named Lorena saying "oh you're going to curse then we're not serving you " I had not cursed, I was very polite and was refused service that I had already paid for. The service was terrible and the they are not willing to communicate here I would go to a different location if possible. I've give it 5 stars if we were rating how terrible an establishment was. read more

I must say these tacos the best I had also I'm usually a regular here but first i had the beans and the were amazing also I got a burrito for my kid (bean and cheese) and he loved it I will definitely be coming back here and recommending it read more

Worst ever again... mobile ordered and needed to wait in drive thru for 30 minutes. Wouldn't let me in the store to pick up my order. Fire this manager and hire someone that knows what they are doing. It's fast food not rocket science. read more

How does Del Taco run out of hot sauce?! They should have mentioned that when I ordered. I wouldn't have even bothered to order anything.

First I'd like to mention this is the most completely terrible customer service I have ever received at a Del Taco. (Team lead working at 230pm on Saturday April 3rd is who I am referring to) Some back story: me and my fiancé are moving from California to Arizona in a uhaul. We saw there was a Del Taco off the freeway so we decided to stop by. We went up and saw that the doors were closed- no big deal. We called and asked since we can fit through the drive through if we can place an order online and come pick it up at the door (there's a doorbell and a sign that say "ring doorbell if picking up" and they said yes, that was no problem at all to order through the app and it wouldn't be a problem. So we did... we selected the correct location and placed our order- unfortunately it somehow auto populated to a location about 2.5 hours away. So we called that one and they had said they didn't receive the order- but I was charged... on my bank account. So being understanding I said no worries I'll contact customer support. In the mean time me and my fiancé are still without food and so we decided to try to order again- the location was correct- the order when through- finally!! So we went up to the door and rang the bell like instructed to do so and after about 5 minutes someone came to the door (I understand they may have been busy although it didn't look like it- I tried being understanding.) after those 5 minutes a woman answered the door. We explained that we were there to pick up an order and she rolled her eyes at my fiancé and said "can you repeat that again?" And so we did because maybe she didn't hear us. She slammed the door in our faces. After a few moments she came back and told us she didn't have any order under our names. So now being charged twice, I'm extremely frustrated. However, I still want trying to understand what happened and why neither locations now can refund me. $40 later and I don't have any food and you guys have my money. So I asked her if she can explain why I was charged but it's not showing up on their end. Alll she said was "we can't help you, you ordered through the app and you have to figure it out through there. The app charged you you have to talk to them" Them?!? What?? Why is it that del taco can't refund through their app?? As a last resort I asked if there was anything she could possibly do to help us as we are just trying to get food and be on our way (in a Uhaul) and she replied with a simple "nope" and slammed the door in our faces. She is not the person you should have representing your company. She did an absolute terrible job and was extremely rude to us. Now- getting back on the road- I've been on hold with the corporate office for 46 minutes (and I rest wish I was exaggerating but unfortunately I am not) trying to get an answer and my money back. Still waiting on an answer. read more

Every time we order from here, something is messed up. They're totally incapable of dealing with mobile orders, which you'd think would be easier. The staff are rude too and freak out and have a meltdown if you dare to change an ingredient in your order. Given them 1000 chances now and I'm so tired of it. read more

This Del taco is fast, friendly & accurate. The staff is amazing & very informative with providing details about their menu & promotions they have to offer. The Manager There Eren is an amazing woman & provides great customer service. During this pandemic they provide hand sanitizer inside the building & require mask to enter. I highly recommend this Del taco especially around the area ! 5/5 for me read more

It really surprises me how fast food workers expect 15.00 an hour when at this particular store they to seem to NEVER get our orders right it's not the person taking the order they are great, it's the ones preparing the order where it falls apart , nothing that upsets me more is when I get home and my order isn't made correctly most of the time we get a receipt, but this last time none was passed out, so the inconvenience of having to eat my food which we paid extra for didn't have the extras on it, I used to work at del taco over 20 years ago it's not that hard to get orders correct, you all need to get retrained in the back kitchen or learn to read a monitor. This Covid crap gives food places a leg up on customer service and the quality of food going out, because everything is to go, get them in an out as quickly as possible, so quality of food isn't even a factor any more, it's very frustrating to say the least read more

When this location first opened, I was amazed at the customer service. Overtime that has the grade it. The weight in the drive-through line has continued to get longer and longer. Today, I just waited 20 minutes in a drive-through line at Dell taco for one meal. After waiting all this time the customer service provide out the window was subpar. Very disappointing. Fortunately for management, there's not a lot to eat in this area so I'm sure they'll maintain their level of business. However, as this area grows if they don't fix the problem I'm sure it'll come back to haunt them. read more

Food tastes like warm garbage. I ordered a small fry and got about four french fries. The combo burrito is so salty it's inedible. Will not be back. read more

I dont understand wtf takes so long through a drive through. the fact that starbucks moves faster is comedy. This del taco is trash