Delaware Auto Glass is better than its competitors. Not only did they have next day service, the repair was half the price of Safelite and my insurance deductible. They even offered a $20 discount for booking the service online. The repair technicians replaced the windshield in less than an hour and gave details on how to care for the replaced windshield. I would highly recommend this service center! read more

thought id take my car here to have the front tint removed so i would pass inspection. went inside and stood in line. owner/employee seemed nice. he was chatty with the lady in front of me as he complained about the stores point of sale system and why it was taking so long to work. after she left, i stepped up to the window and stated why i was there. he said he regrettably could not help because i needed to be there by three... it was 3:02 on my phone and 3:37 on their shop clock. they should probably look into that. ill pass. read more

I had previously reviewed this business and given it a not so good score. I mention this because the owner, Bob, went out of his way to resolve my issue. So, about the recent service: not only did DAG evaluate and fix the problem with my windshield, his employee George check the drainage on my sunroof w/o me asking - great service George, thank you! When he found that the draining was slow, he performed the needed maintenance. There was no charge for the service. Additionally, the staff and owner were very polite and friendly and were accommodating to my having my dog with me. I couldn't ask for better service and DAG has acquired a customer for as long as I'm in this area. Thanks to Bob for taking the time to see this repair through personally. read more

Based on reviews, drove 40 minutes to have my son's windshield replaced here. I was not disappointed. Service and scheduling were excellent, as was the completed work and the price. I was able to replace the windshield cheaper than going through my insurance and paying the deductible. Highly recommend! read more

High quality windshield replacement on my 01 Ford F150 Super Crew truck. I couldn't be more satisfied with the installation, customer service, quality and total cost! Professional and courteous staff completed the replacement while we waited. They even expertly removed and reinstalled the NJ inspection sticker on to the new windshield!! $154.99 cheaper than Safelite! Thank you Delaware Auto Glass for the incredible service!! read more

Just picked up my vehicle and totally happy with windshield replacement. They even reattached ezpass and windshield camera professionally at no extra cost. There was no comparison to my other vehicle glass repair from leading advertising competitor that was double the price. I will only use Delaware Auto Glass going forward and recommend to friends, family and colleagues. Great job all around. Thank you Delaware Auto Glass read more

It's hard to find customer service this great anymore!! I leased a Toyota RAV4 last year and almost immediately my windshield was hit by a pebble which split it 3 different ways. I won't go into a ton of boring detail but at the time I leased my car my Toyota representative upsold me on a feature called the Lane Departure Alert. Buyer beware: lane departure alert means your car will have a VERY specialized windshield that is hard to find a replacement for. And they won't tell you this when they are upselling you on this option!!! So. Not only did Toyota not tell me about the specialized windshield, it turns out they can't even replace them, or they didn't want to go to the trouble. Several different Toyota employees told me I could "just go to anyone" to get it replaced. However when I called around to "just anyone" (Including Parag's Auto Glass down the street) they all told me the windshield was too new, they couldn't get it, sorry, better luck next time. So again, for about the 10th time I called the dealership and finally got an estimator on the phone. The short story, I'll leave out the circles they ran me in, is this: She told me the replacement would be $940 IF they could find a replacement for me and that she would call me back. Guess what? She never called me back. Enter Delaware Auto Glass! Footy called me back and said, "Yes, we can get the glass, it will be here tomorrow and it will be $495." Well.... even though the glass didn't come in the next day (not their fault) and then the wrong glass came in the day after that (also not their fault), Delaware Auto Glass kept trying and trying to find the correct glass for me. After about 4 or 5 days of searching they finally got it. And they were very good with communication the entire time. I can't say enough how much I appreciate their persistence when other companies and even my own dealership just lazily told me "sorry" or didn't even call me back. Also their price to replace the glass was $450 less than Toyota quoted me. Thanks so much, guys. You run your business so professionally and your customer service is over the top. Which shouldn't be surprising but in this day and age it really, really is. read more

Gave me a quote higher than arrow auto and Safelite quotes and the lady on the phone was very rude and her attitude she didn't want to be botherd with at all read more

Completed the online quote on a Friday evening and got a prompt call the following morning (~8am sharp). Dropped off my vehicle at the business location for an additional discount on same day. My cracked windshield was replaced in about 1.5 hours. Nice service, fast response, and the best price equals a winner in my book. read more

I went with DAG for my windshield replacement mainly because they specified their price online. I like not having any surprises when I walk in. I got there on time. They finished the replacement in about 90 minutes. The price was the exact price that I was quoted online. They didn't try to upsell me or overcharge me or anything else that has happened at so many other auto-related stores. Just an altogether easy and comfortable process. And the reason for the 5 star review: I had a DE State Park annual pass sticker on my cracked windshield. I was expecting to have to pay another $38 to replace the sticker, and had already accepted that fate. But when I got out to my car I noticed that they had taken the sticker off of my old windshield and re-applied it to my new one! I didn't even know that could be done. I very much appreciate the extra step they took, even if it only took them a minute or two to do it. read more

Great experience. Easy drop off and good customer service. Cost was $200 LESS than Safelite!

Excellent Service. Customer service was great from the initial phone call process leading up to my appointment. Was able to offer me same day service which was really convenient under my set circumstances. The job was done professionally and timely. All on top of the best deal offered from the many places I called. Thank you read more

Really like this place...they are friendly, polite, and inexpensive! The job was well done and I did not have to wait very long at all.

horrible customer service! bob scheduled a mobile service for my car rear window to be replaced. i called the morning of the scheduled appointment to confirm the window of time that was originally scheduled. i was told by bob, yes i was on the schedule for that time. then i called at the end of that window of time and bob said he never received the window from the warehouse. why would a company that had an appointment not check the orders first thing in the morning? why would a company that had appointments scheduled not call the customer prior to their appointment and reschedule? not a well run company! read more

Terrible! Special order, no problem, I can wait. Pushed it back for some reason, no problem I can wait. Finally get a 7:30 AM appointment to replace the windshield, I get there and they can't find it. Finally they find it, I say you have my number I'm going to go next-door to the Royal Farm to wait, no problem. I return an hour and a half later and they haven't worked on the car at all they want me to wait another two hours. PROBLEM!! That's what an appointment is, it secures my time, I would never consider using them. read more

Couldn't ask for better quality and service. Scheduled my appointment for an early Saturday and they took care of the new windshield without issue. Perfect replacement in very reasonable time. read more

These folks are awesome!! I had to fix my wife's car 24 hours after s break in. That was way too much to ask satellite. But these guys had my covered by the next afternoon and for far less than safelight. The only benefit of safelite over these guys is that safelite will come to you. Other than that, I would use these folks every time moving forward! Friendly, fast service. read more

Competitive price for a new windshield. 4 out of 5 because you have to prepay and the windshield quality is not equivalent to manufacturer. There is a slight distortion on the sides of the glass. Guys who did the work were friendly. read more

Company replaced my windshield. Left my vehicle dirty! Chipped the tint on my passenger window. I called and they sent workers down to clean the vehicle a week later and when they arrived they were not even going to say anything to me just jumped in the vehicle and then told me they didn't Chip the tint. If it was a 50,000 vehicle they would have taken precautions but I guess since it wasn't an expensive vehicle they could careless! Will never have them replace anything else for me! read more

Ordered online on Sunday but due to the fact it had to be done at my home they couldn't get here til Tues which was not a problem - job was done in 1 hour very pleasant technician mark did a great job would definitely recommend them to anyone need new car windows (windshield etc) read more

I had called to have my windshield replaced using their mobile services on a Wed and was told the earliest they could do was the next week. I set an appointment for them to change my windshield at the train station that I park at to get to work. And I had to leave my car unlocked. That Monday morning (the day of the appointment), I called to let the installer know where I had parked the car in the lot and was told that they had left a message on Sat that they could not make the appointment because one of their installers had taken off. They could do it on Wednesday. Problem was that I never received a call/message from them. I asked for the gentleman to prove that they called...maybe a phone log showing this with other numbers blacked out and I would be fine with the rescheduled appointment. He said he couldn't do that. No apology or nothing. They are higher than most in price. I am taking my business elsewhere. read more