If you're a busy person looking for a business professionalism and communication skills, this place…read moreis not it. New patient and found another local dentist who was able to see me without a "waitlist". Confirmed my appointment, double booked my slot, didn't receive communication that my appointment was given away to someone else. Walked in and questioned as if I had no appointment at all. This was not a good experience for me, my schedule is super locked tight busy and this business dropped the ball and made it worse with their lack of customer service. I was spoken to from across the room which was distasteful. I found a friendly dental office over the phone after this horrible experience, they were nice enough to fit me as a new patient.

Excellent - very friendly and kind to those afraid of the dentist. Dr Burke is awesome. Been coming…read moreto this office since I was in grade school. Makes me feel like they care and they listen. They also don't make you feel like you're just another patient.

My whole family has been going to Ken-Ton Family Dental for about 15 years. We all have had…read moreinvariably positive experiences. Doctor Vilardo and our dental hygenist, Beth, are both extremely friendly, professional and dependable. I would recommend Ken-Ton Family Dental to children and adults of all ages!

I have been a patient for 20 years and cannot say enough nice things about Dr. Vilardo and his…read morewonderful staff. The facility is immaculate and patient friendly. It is a high tech practice as you can see Dr. Vilardo's investment in the tech tools available in his practice. All of them truly care about the comfort and happiness of their patient. You will not be disappointed if you choose Ken-Ton Family Dental.

I've been coming here since 2018 and I'm 100% satisfied with my entire experience and care that I…read morereceive. Dr. Otto is my dentist and he fortunately always has good news for me about my teeth. The dental assistants are extremely gentle and thorough while doing cleanings. The staff up front is also friendly and helpful as well. I've even had fillings done here and they were quick but thorough with that, too! What more could you want from a dental office?

I had been going to this dentist for over 20 years, but recently was told they weren't taking my…read moreinsurance anymore so I had to find a new one. The new dentist I saw was so much more thorough, did many more xrays and spent so much more time on my cleaning and exam. They asked me when the last time I went to a dentist was and were shocked that I had seen one 6.5 months ago. They asked what my last dentist had said about my teeth after that appointment and I reported that I was told that there was no problems, no cavities. I'm pretty sure that they either think I'm lying or are just laughing at me at this point. Because it's hard to believe that now I need 3 crowns replaced and have 7 cavities and may even need a tooth or two extracted completely and this just all happened within the 6 months since my last time at a dentist. It's probably a good thing that I was forced to find a new dentist by my insurance.

I've been a patient for years and their basic care is ok however after the cleaning it typically…read moretakes about 30 to. 45 mins for the dentist to come in for the exam - unacceptable, I usually leave - it's rude and ridiculous.

The only interest at this practice is not helping patients. ITS ALL ABOUT BILLING THEM!! Benn going…read morehere for a long time and had always and I mean ALWAYS. have had a cleaning and left and my insurance covered it like the usually do. But now the cleaning has turned into perio maintenance. WHAT? Isn't brushing and flossing your own teeth perio maintenance? Now my insurance only covers part of it because they changed the name. WHAT A RIP OFF OFF OFF!! UNBELIEVABLE!. I have to pay the remainder. Cleaning is the same as it's always been. Absolutely nothing has changed. PLEASE AVOID THIS DENTAL OUTFIT!!!!!!!!!!!!!!!!!!!!!!!!

I will absolutely never schedule an appointment here again. I took time off of work and because I…read moredidn't answer their confirmation call they canceled my appointment. I show up to my appointment and they said oh you never confirmed so we canceled it. Are you kidding me!!! I said I'd be there when I made the appointment and unless I call to cancel I'LL BE THERE!!! On top of that the receptionist went back and forth arguing with me on don't you have to confirm your appointments at other places...However this same place if you call to cancel the day before because your sick they won't let you. Horrible service!!!

So glad I listened to my son and went to Hertel Family Dentistry! They were able to get me in for…read morean appointment in a timely manner and fix my recently chipped tooth. They are reasonably priced and offer affordable payment plans if needed. My son is always going on about how they offer Perrier water while you wait and have fancy embossed dental cards. The care I received as a new patient was amazing. The office staff is friendly and makes you feel so welcomed. The office is clean and cozy! Will definitely be going back.

Dr Bob his a few locations throughout Western New York. I have visited both the Niagara Falls and…read morethe Kenmore Avenue locations. There is also one on Elmwood Avenue. I have been a patient for over 3 years, and my experiences there have always been very positive, the front office staff are always very courteous and always seem happy to see me. Holly has been my dental technician for over a year and a half, and we have built a nice rapport. The routine is essentially the same every time: she cleans my teeth, and then the dentist, perhaps not the same one every time, but usually Dr Randy, comes in and examines my teeth and checks for new cavities. I am very lucky in that I only ever need two cleanings a year. They send me home with a goodie bag of a new toothbrush, toothpaste, and of course, FLOSS. They are very flexible if you are uninsured, and they also offer payment plans. They offer a $99 per year plan for people who need more extensive dental work. Everyone there is so nice and friendly, and competent. I plan on being a life-long patient here.

Everyone is so friendly and helpful. They get me in right away and open weekends. Very grateful…read morefor all their help after I broke a tooth and needed immediate help on a Sunday!

From the owner: Click Business Name for More Information…read more As a family centered practice Dr. P.V. Bochiechio provides a wide range of services from cleanings and tooth colored fillings to crowns, bridges, root canals, TMJ therapy, dentures and cosmetic dentistry. We always welcome patient questions about treatment options and and will answer them to your satisfaction. Call us today for an appointment.