Update: my glasses were finished and ready to pick up in a few days. Picked them up from the…read morereally nice manager. They fit perfectly and are very comfortable.

Service is always consistent. Love quality of my Glasses. Associates very friendly and…read moreknowledgeable.

Everyone who works there is customer friendly and the professionals are wonderful. The eye…read moreexaminations are thorough and you get quite an education while it's going on. You get great help choosing frames, too.

Awesome staff and Very freindly and helpful And the doctor I…read morehad was amazing she helped with all of my questions and very down to earth and very clean offiice they girls up front were amazing as well

Dr. Berman gets it! He treats his patients like they're one of the family. He really listens to…read morewhat you have to say and offers solutions, even when it comes to billing. His staff knows how to properly schedule an appointment as well. No waiting for hours to be seen. I have always been in and out in less than an hour, and that includes the time it takes to try out new glasses or contacts. I have been going to Dr. Berman's for over 10 years and have never had any problems. He also sees children and both of my kids are as happy with him as I am.

I love doctor Sterling! He is my favorite doctor to go to. He has such a fun personality and I…read moreenjoy talking to him every time i go. I can imagine he is great with kids. The front desk staff are the nicest ladies ever, and I can only remember one time where I had to bother to sit down at all, and just for a few minutes, I'm always seen right away. Highly recommend.

Do not waste your $$$! A contact exam is $120 while comparable offices charge $50. After paying…read moredouble they refused to give me my contact prescription so I can get my contacts at a cheaper price. They hold your prescription hostage so you have to buy through them at a $10 markup per box.

They have excellent customer service skills and are very kind and greet you with a smile they were…read morehelpful with all of my needs Dr Hohmann was great she explained everything to me very kind and friendlyit was one of the best experiences I've had I highly recommend them i am so glad i picked their office to go to

I will no longer go here for my eye care needs. I went in for an eye exam in November of 2021, like…read moreI do every year with this provider for the last several years. Exam went well but when I went to buy glasses, I was suddenly dealing with a "car dealership", at least that is what it felt like. I was told my glasses were over $800 after my insurance. I have paid between the High $200's to the upper $300's for years. After I objected, the price suddenly came down to the High $200's. I didn't appreciate that at all. I got a copy of my prescription and bought my glasses elsewhere. Then today, I show up with my daughter for her 8AM appointment, that has been scheduled for a year of course, to be told that her appointment has been canceled and rescheduled. She missed school in the morning and I took off of work in the morning for this appointment. The soonest they could "squeeze" us in was 11AM the same day. So I could drive home a half hour each way or hang out for 3 hours. Way to go...one mistake, o'kay. Two mistakes, and you could have done more to accommodate the mistake but didn't seem to have any interest in that. I guess you have plenty of business and you are not concerned. Not happy since you changed to Simon Eye and I will not be back. I am making an appointment for myself and my daughter elsewhere.

Always excellent customer service and they will work with you to assist in getting the best eye…read morecare for you.

The worst!!! Staff is nice however my glasses had to go back twice to be fixed!! The first time…read morethey said it didn't meet their standards and the second time they didn't even put the anti glare on that I paid 90$for!!!! And not one phone call about when they came in or had to go back!!!!!

The exam went as expected but when I asked for my prescription I was told it would cost me $40.00 …read more Demanding it in front of a waiting room full of patients was embarrassing and a form of intimidation. I paid it but I would never return to Halpern again and definitely would never recommend them to anyone. They should also warn patients that they use this practice of extortion.

Dr. Ryan always takes his time to make sure my script is as good as it can possibly get so I went…read moreto Eye Specialists for an exam even though I can't buy glasses there. He introduced me to Dr. Dave Creech to talk about LASIK. He had me at hello! I went home and epoxied my broken frames together and 2 weeks later I had the procedure on October 12th. The staff was phenomenal. They set up a script for a few valium from the Pharmacy inside Eden Hill to help if you are nervous. I was treated like a VIP while I was there and the procedure itself was 7 MINUTES. I could immediately see better when I walked back to the exam room from the procedure room, and went to work the next day! Today I am 20/15 in both eyes and I am seeing things I never knew existed. Goodbye eyeglasses and contact lenses, and hello to spending that money on killer sunglasses.

Glasses at less than 1/4 the price at the eye doctor. And when on sale you can get 2 for 1read more

Wish I had checked this site before going there! Received a basic prescription from my eye doctor…read morefor reading glasses and did not go to the optical store in the doctor's office (for good reason). I had the prescription filled at Boscov Optical and after 4 weeks I called them to see if glasses were ready...they were not! After asking if they were coming from China, the person said "yes" and laughed. Guess the joke was on me....go there at your own risk.

My initial transaction with Sears Optical went fairly smoothly. My daughter had her Eye exam,…read morechose her glasses, ordered her contacts.....smooth. The problem occurred months later when I went in for a routine tightening of her glasses. On the second day of school (3 weeks ago) she complained to me that her glasses were fitting a little loose so we took them in for an on the spot adjustment. They adjusted the glasses and they fit better, but since my daughter had her contacts on at the time she didn't notice that in adjusting her glasses they somehow "erased"the prescription. She noticed this on the second day when she wore them and realized that she couldn't see through one side. We returned to the store that day and explained this to the acting manager. He attempted to clean them and when that didn't work came to the conclusion that the prescription had been erased from the lense and that new lenses would have to be ordered. He mentioned that he wasn't the official manager though so he'd leave a note for her suggesting that she replace the lenses as it was their mistake. I called the next day to check on the status and was told the manager wasn't in, so I left a message. On the 3rd day I called again and was told that the manager was unavailable and asked if I'd like to leave a message(come to find out the manager was actually on maternity leave...so when should I have expected her to call me back?) I told the person I was speaking to about my situation and she told me that she had gotten the approval from the manager prior to my call to get new lenses sent in(but she didn't have the common courtesy to call me and let me know...I was told the glasses should be available in 3-7 business days...after which I began calling each day afterward because my daughter is not used to using her contacts everyday and it was getting uncomfortable. She found her last pair and has been alternating, but that prescription is currently too weak, so it helps a bit, but not completely. When I called last Thursday they told me that they called the lab and the glasses/lenses must be "LOST IN TRANSIT" and that they were reordering them with a rush in delivery and I should have them today at the latest. I just called them this morning (again, they didn't call me with an update) to find out that the lenses came in "scratched" and had to be reordered AGAIN....WTH? First off, how unprofessional are they, not initiating contact with me when this entire mess has been their fault from the start...and secondly what kind of company takes this long with a simple lense replacement. What if my daughter had no other glasses or contacts? How could they let something so simple get so out of hand? And all I get is a weak sounding apology...I simply cannot believe that they've allowed this situation to get to this point without putting in any significant effort to truly rectify it. Needless to say, I will not be returning for future eye care or glasses as I have no faith in the work they do or how they treat their customers. I've looked up Sears Optical reviews online(too little too late) only to find that they have multiple cases and complaints against them for their shoddy business practices and customer service

Avoid this office. Had exam here and the glasses made at Lens Crafters and the prescription is…read moredefinitely wrong. I've been back to Smyrna office for a troubleshoot (what they call it) only to get told I have to schedule an appointment with the original doctor. Why didn't they just say that in first place. Its taking weeks for My Eye Dr to take care of it and you can only go through the dr who gave you prescription. Never again.

From the owner: MyEyeDr. is your trusted community doctor providing the best in vision health care and the best…read moreselection of eyewear. We welcome all insurances.