Michael was very helpful in getting my water heater replaced. He explained the different options…read moreand presented his professional opinion as to which was best. I definitely recommend his services.

Impeccable customer service. Very knowledgeable. Arrived promptly for appointment and resolved the…read moreissue quickly. Highly recommended!

Butch, who I assume is the proprietor, and Derek, the tech who showed up we're extremely pleasant…read moreto work with and thorough as well as knowledgeable about the system. Explained his processed to me in detail with the caveat that there could be further review, but thoroughly pleased experience starting with the answering service to, Butch calling me back and then Derek problem solving.

Pipeline is so great to work with! Very responsive and reliable with great customer service. We…read morerecommend Pipeline to all of our clients, everyone is always satisfied with the service Butch and the team provide.

RIP OFF!!!! Called these guys to install a new hot water heater. Plumbing was there from the…read moreprior hot water heater. Including going to pick up a new unit and installation was 2.5 hours. They charged $2,500.00 for installation!!!! That's $1,000 per hour!!! If you want to get ripped off, then use this company.

I had a frustrating and disappointing experience with Plumbing Pals that I want to share so others…read moredon't go through the same. I called them about a kitchen sink issue where water was draining slowly, and pipe is leaked or cracked under the sink. I clearly mentioned both issues during the call. They told me there would be a $78 diagnostic/service fee, which would be credited toward the final repair cost if I chose to go ahead with the work. That seemed fair, so I agreed. The technician who came out did not do any repair work. He looked at the issue and told me he only handles drain cleaning, not pipe replacement and that a different plumber would need to come for that. He also said if he attempted to unclog the drain, it would worsen the leak and the sink still couldn't be used. After he left, my card was charged $78. Shortly after, I received a quote of $475 to unclog and replace the P-trap (drain pipe). Even though it seemed high, I approved it. I also downloaded a $50 coupon from their website, as they suggested. Once the work was completed by a plumber the next day, I asked to confirm that the $78 would be credited toward the $475, along with the coupon. He said only the coupon would apply, and the $78 would not be refunded or included, even though that fee was supposed to cover diagnostics, and this job was a direct result of it. I called Plumbing Pals for clarification, and they sent me a recording of my initial call as "proof" that I only requested drain cleaning. Ironically, that very recording clearly shows I said there was a leak or crack in the pipe that might need replacement, which confirms I was upfront from the beginning. It's obvious they either didn't listen or chose to ignore what I said. When I tried to escalate the matter, I was connected with a supervisor named April, who was extremely rude and dismissive. She insisted that the $78 would not be refunded or credited and told me if I wasn't happy, I "didn't need to do business with them again." As a customer, I'm not a plumber, I rely on professionals to diagnose the issue (which is why they charge the service fee in the first place), communicate honestly, and apply the service fee toward the repair as advertised. This company failed on all fronts. In short, this was a misleading, overpriced, and unprofessional experience. I regret using Plumbing Pals and strongly suggest others look elsewhere for honest and respectful plumbing service.

Last year, they came to replace the sewer line in our house. Despite specific contractual language,…read morethe did not complete the repair, which has caused us to dig up our line again. In addition, they work was shotty and amateurish, not putting things on proper grading. Stay far, far away from this company

Terrible customer service. They refuse to take responsibility after breaking off part of my curb…read morewhile working on my neighbors house. While fixing an issue at my neighbors across the street they drive their equipment over my curb and sidewalk. When I called and let them know they told me that they spoke with the workers who never even came over to my house. They said it was not them. I told them that I had ring doorbell footage of them breaking it. They have since given me the run around. I can't get anyone to assist me. I am told a manager will call me that was over a month ago. Do not use this company if you are looking for a company with values.

Called number on Yelp. Call back that evening, asking me to describe issue and took all my…read moreinformation. She said I would be called to schedule. No call back. Called again, and reached a woman who said they no longer service Newtown Square. Tried a second number on their website, and reached same woman who said they have cut down their service areas. Received an email ad with a different number. Called that number but it was not working. I was trying to reach Mr. Rooter of Westchester, as I live in Newtown Square.

From the owner: Mr. Rooter® Plumbing provides quality plumbing services in West Chester and surrounding areas. With…read more200+ locations and 50+ years in the business, Mr. Rooter is a name you can trust. If you are looking for a plumber near West Chester, you are in good hands with Mr. Rooter. With 24/7 live answering, we are available to help schedule your emergency plumbing service as soon as possible. Whether you are experiencing a sewer backup, leaking or frozen pipes, clogged drains, or you have no hot water and need water heater repair; you can count on us for prompt, reliable service. Call Mr. Rooter today for transparent prices and convenient scheduling.

Prompt. Effective. Very inexpensive. No add-on charges. You can read on reddit about how much it…read moreshould cost to clear a simple clog. They charged around 1/2 that much. I highly recommend Advanced Drains and Plumbing Repairs.

The technician came out and could not properly diagnose a faulty pressure reducing valve. He was…read moreshown the valve not properly functioning yet could recognize the fault. They came to do a bare minimum and are awarded 1 star.

They are not responsible for the surround concrete when fixing an underground water line at the…read moreresidence. That being said, my driveway is mangled and they tore through two concrete steps. Based on what they did to my driveway, i cant recommend this company, they could have put something down to protect it at minimum. Overall, they could have done a better job.

I recently used Great Jet Plumbing to repair a kitchen sink leak caused by improper prior…read moreinstallation. A technician named Ernest came to my home and completely reconfigured the plumbing setup. He was exceptionally knowledgeable, courteous, and took the time to explain every step of the process. The work was completed promptly, at a fair price, and the area was left spotless. This company is by far the most professional and reliable plumbing service I've ever worked with. Outstanding job Great Jet Plumbing!!!! Luis from Voorhees, NJ

I recently purchased a home and the inspection revealed that there were some plumbing issues that…read moreneeded to be investigated. I contacted several other plumbing companies and no one even came close to the professionalism that I received from Daniels Plumbing. Daniel is extremely knowledgeable and honest. He took the time to really investigate the issues we were having under our crawl space. Other companies handed me pricey estimates without even looking into the problem to see what work actually needed to be done. I cannot recommend them enough!! Trust me, save yourself the time and just call them first!

Fixing a drainage issue in our upstairs bathroom which caused a leak downstairs through our drywall…read morekitchen ceiling. We needed someone to come out quickly and fix the issue. Daniels within a few hours of calling them came out and fixed the drain. Everyone I came in contact with was professional. Juan was very helpful. Fair pricing, just saved us a whole lot of trouble. I will refer neighbors and friends to them in the future. Along with calling them for any other plumbing issues.

Great service and trustworthy. Will use them again when we need routine service. They checked an…read moreold house sand mound thoroughly and recommended next services.

Handwritten Review received on 04-04-24: Manny, you are THE…read moreBEST! Thank you for your good work, your quick remedy, and your friendly personality. Jammie Brown (Your Lady)

Timely, Expert, and Convenient! I made a call to J…read more.B.Plumbing and Brian got back to me in 5 minutes. I told him the problems I was having with my toilet and sent him a picture of the toilet. He came over that day (within the hour) and diagnosed the problem , for both of my toilets. Brian came over the next day and fixed both of my toilets in under an hour!

Very grateful for the excellent service. Highly recommend this company. We had multiple issues, and…read moreBryan came out and fixed it all...Nothing was an emergency but he treated it all with urgency. Also, on a personal note...I appreciated their use of tarps throughout the job and clean up. Gratitude to his team for respecting my home.