My experience with this dentist was one of the worst in my life. Last year, I began feeling a…read morestrange sensation in one of my back molars. Concerned, I booked an emergency appointment (which was incredibly expensive) with Dr. Adrienne Tartagni the following day. The appointment seemed routine; they took X-rays, which I didn't expect to reveal anything alarming since I had seen my own dentist back in my home state less than two months prior for an exam and cleaning, as I don't reside permanently in CT. After reviewing the X-rays, Dr. Tartagni performed a hot and cold test on my tooth and abruptly informed me that I needed a root canal. I was surprised because I didn't feel much during the test and mentioned this to her. Looking back, it seemed like she was either guessing or pushing for unnecessary treatment. After being told I needed a root canal, I was taken to the financial office and given an exorbitant out-of-pocket estimate. The news was especially stressful since I am a college student and my dental coverage is in my home state. Ultimately, I sought a second opinion from my dentist back home, who promptly reassured me that my tooth was perfectly fine and that I had narrowly avoided being taken advantage of. Multiple X-rays confirmed this, and other dentists agreed that no treatment was necessary. This happened about a year ago, and today, my tooth feels completely normal and the strange sensation has disappeared. It even felt better a couple of days after the visit, despite the lady working in the financial office saying that the "pain would likely just get worse" if I didn't go through with the procedure. My dentist back in my home state confirmed it was just sensitivity, which I'm confident he was correct about. I believe Dr. Tartagni and her office should feel ashamed for causing such unnecessary stress. While I understand that medical professionals can make mistakes, the entire experience was incredibly frustrating. I often reflect on how fortunate I was to have questioned whether the procedure was truly necessary, especially considering the invasiveness of a root canal. This situation has left me wondering how many others may have been similarly affected by their practices. If faced with a recommendation for an invasive procedure by this office and you're unsure of its necessity, I strongly urge seeking a second opinion.

This place is the absolute best. I had an emergency, a fractured tooth while away from home. I…read morewas calling around for an appointment and was beginning to panic. They managed to fit me in and I felt like a treasured guest there, even though I won't be able to see them regularly. The office is super clean, runs smoothly, and everyone there was so kind, to me and to each other. They took x-rays to confirm the break, and the dentist polished down the tooth to make me more comfortable until I can see an endodontist. I am so grateful... I only wish I lived closer so I could see them again!

The very best in dental care as both Doctors are really super talented and compassionate about what…read morethey do and they also make time to give back to the community. Melinda who seems to juggle a great deal, is also great to work with as she helps me coordinate appointments for their dental clients. I highly recommend this group for preventive dental care, cosmetic dental care, implants, fastbraces, TJM and Sleep Apnea conditions. They also provide 2 late nights to accommodate the busy working folks. So Thank you and great job by all.

The first (and only) time I went to Savin for a semi-annual cleaning, the hygienist told me I had…read moretwo cavities. That was strange because I've only had one cavity in my 4 decades of seeing dentists. I decided to get a second opinion before letting them drill into my teeth. I've seen two different dentists for two semi-annual cleanings since, and neither of them have detected any cavities. I think it's shameful that Savin lied just to make more money.

This is a fabulous office! This dental office has such a great group of people that are so kind and…read morealways willing to help me. Everyone is so welcoming here and the staff go out of their way to make me feel comfortable. The front desk works hard to get any of my insurance questions answered (you know that whole insurance world can be confusing!) The dental hygienists that I have met are friendly, thorough and educational during my appointments. I have never had another office check my gum health and they make it a point to let me know at each cleaning if I have any areas of gingivitis and how I can improve my pockets. The doctors and the assistants here are all very professional and relatable and make an effort to get to know me at each visit. You can tell they are not out for your money and will only do work that is needed. I am very comfortable here and have referred one of my friends that was nervous going to the dentist and they took such good care of him! Keep up the great work!

I have been a patient with Dr. Natkin of this group for about forty years! I have nothing but the…read morehighest praise for Dr. Natkin, the team of hygienists and the entire staff.

THIS IS THE BEST OF THE BEST!! This office consistently…read moredemonstrates the best of the dental industry! . Aimee and Jennifer are always attentive, patient, and willing to help. The office staff took the most amazing care of my son from explanations, preparation and after care so there was never a question or concern. Dr. Calcaterra took the time to create plans that met our needs and reduced after care pain or discomfort. I cannot say enough about how this dentist office has changed our lives. My son willing goes to this office knowing that they are all going to take care of him. Jennifer has been invaluable to us regarding scheduling, timing and payments. Without her I don't think we would have been able to get everything done. Highly recommend this office and if you have a child that has anxiety, THIS IS YOUR PLACE! Thank you a million times over for taking care of my family!!

Always love to come to this office! The entire staff is always friendly, patient, helpful and very…read moreattentive. I highly recommend!

"Treat others as you want to be treated"..... Yes, this is that kind of place. From Kate at front…read moredesk, to Jess cleaning my teeth, right up to the good Doctor himself - every member of this team works to make it a wonderful experience.

Having had good dental experiences as a child, I am not one of those people who dreads the dentist…read more My dentist of over 20 years retired which left me with a dilemma....how to find another great dentist? I'm a good patient (sit like a rock) and a dentist's dream (except I don't floss enough). I asked friends and was directed to Dr. Mark Ryan. Working in West Haven for over 30 years, I thought it might be nice to pick someone near work so I can pop in and out from work. Anyway.....I waited 2 1/2 years but I finally called and got the appointment. This morning was the first visit and cleaning. From the moment I walked into his office I felt relaxed and felt like I was among friends. Great staff (smiling, helpful, happy) and I had a fantastic cleaning by Cindy! YEP, they're stuck with me now...If you're looking for a relaxed but professional dental group, head right over to Ryan Dental!

Be aware that they don't clean your teeth on the first visit and they don't tell you until you get…read morethere. They we're running very late and didn't apologize until I called them out on it. the office manager is very nice, but that is the only good thing about this place.

They dnt except husky medical insurance it's sad for seniors to get a gd dentist that cares for…read morethere patients

Do NOT go to this dentist of you care about 1) your teeth 2) wasting hours of your day waiting…read moredespite having appointment. Reception and dentist assistants are nice, but the dentist ous the one calling the shots. They over book - and will let toy sit there waiting for HOURS leading you to believe you're "about to be seen"...... I had WORSE EXPERIENCE at this place. I just wanted a filling that had fallen out in very front of my mouth to be fixed and ended up (the first time) having to leave because i had been there for THREE HOURS and they didn't know when they would see me (the whole time in the back in a chair jyst sitting there)..... so i left bc i had a babysitter watching my baby. Tried to make appointment to come back - had to wait 3 1/2 weeks! (When i had to wait 3 weeks for that first one!!!!!) So when i came back second time for this one little filling, i made a point to ask if they Wye running behind schedule..... wad told they Wye a little but that they remembered me and would make sure u got seen quickly...... that didn't happen. After 2 hours (again, in a chair in back.... and again i had to get yet another babtsitter) the dentist started to show up, and iut wad lime the only thing she wad interested in was trying to sell me on CareCredit for veneers! I asked her to PLZ jyst drop the veneer idea, and that i JUST wanted my filing fixed as nicely as possible. By this time i had waited almost 6 weeks PLUS 6 hours in their office with out getting my one little filling fixed. I started crying bc i was so worked up and anxious (was also 5 mths pregnant at time- so that prolly had a lot to did with that) So the dental assistant calms new down & is talking super sweet to me and telling me not to worry, that shes about to fix my tooth and that she gets im stressed about the whole situation, when the dentist walks back in and tells me that i "made her uncomfortable bc i was upset" and that i would have "better luck to find another dentist ". I was APPALLED. i had BEEN coming to this place for the last year, and only had been conning back bc iut was only dentist i knew of that took my insurance (just moved here a year ago)! Un-fu*king- believable. I couldn't believe my ears. I had been polite and SUPER patient the whole time and then this ***** has the nerve to tell me to find anther dentist cuz im stressed about how much time I've wasted , that i have a baby asst home w sitter and cuz im slightly crying (kinda blubbering lol) cuz im pregnant?!?!?! So, yeah. THEN i yelled that the office was a joke and then stormed out...... crying so hard on way home (which is 4 towns away! )i had to pull off of highway to cry so i wouldn't kill myself or someone else...... I've NEVER been treated SO BADLY by ANY BUSINESS as I did at this place by that dentist. They don't even do a thorough job - the last year i had to keep coming back I for filings that they put in that had fallen pout, or for cavities that they never fixed before they ACTUALLY became a problem i.e. had to make appt a month or 2 after xray+checkup. Bc of pain in my mouth - iut should never be lime that. They do ABSOLUTELY NO PREVENTATIVE DENTISTRY AT WEST HAVEN SMILES DENTAL!!! DO NOT GO HERE! THERE ARE WAY BETTER PLACES THAT WILL TAKE YOUR INSURANCE!!!!!!!!!!!

I switched to smiles 2years ago and the Dentist does amazing work, She is in demand so you have to…read morekeep your appointments. She cares about your smile and knows how important a smile can affect someones everyday life..