What a fabulous service! They were timely to get to me, patient with me getting things out if my…read moretruck. Helpful and knowledgeable about the local area, offering different auto shop places for me to call to see if the could take and fix my truck. He was very polite, and I felt safe in my ride with him to the service shop. It's the way such a service should be. So glad I got them for towing my truck.

I took my vehicle here to get some work done. I hear they do really good work. I had to get my…read moreignition coils changed out. They quoted me around $800 I believe. He said that's the price that would get them started. I went for a second opinion to a friend of mine in Houston. He was able to do the whole job for $300. So not a big difference in price. I feel like Fernandez was shooting me straight. They are just a little more expensive. But you know what they say. "You get what you pay for". A few days later my truck was hit by an 18 wheeler. I contacted. Fernandez because I knew they had a wrecker service. Man you talk about nice people. The wrecker driver Steve came out. This was the nicest guy I had a pleasure oof doing business with. I've always watched wrecker drivers man handle cars. They have always been real rough with them. Even though my truck had a lot of damage. He still was very gentle with my truck. Explained to me everything he was doing. He put blocks down and pads down to help pull the truck to the top of the flatbed. He was an excellent wrecker driver. I would highly recommend Fernandez for their wrecker service and especially if you're lucky enough to get Steve. The mechanical part of it. I feel like they are on the high side but I don't know what it takes to run such a big shop. I feel like he shot me straight and was far. He was just a little more expensive than the competition. I can't tell you if my truck is still running like a charm because it was wrecked. So who knows. All in all, I think if you choose to get work done at Fernandez Auto shop. I think you're getting a square deal. You might be paying a little more than the other mechanics. But I think your still getting a good deal with an auto service that can fulfill more needs than just mechanic work. I think this is the kind of shop you want on your side because you never know what's going to happen.

Zach took great care of us and getting the SUV up on to the flatbed despite not having a front…read moretire on the vehicle at all and without doing unavoidable damage.

Very rude service!!! Ordered a tow truck waited over the hr wait time. When I called the driver…read moresaid he was unloading another car even tho I was given no notice about any delays. When I spoke with him about when is he gonna be here he was very rude and said would just cancel my tow even tho still in need. Then this company blocked my number cus every time I called him and the main number went straight to voicemail. Do not trust these people.

Cavender Ford has a fantastic service department. Carlos has been my service advisor for years . He…read moregoes over and beyond the call of duty. I highly recommend Cavender and ask for Carlos, you won't be disappointed.

We worked with an amazing sales rep, Crystal Guzman, who found the exact car we wanted. She was…read morelots of help and placed no pressure on us at all. She made the process so easy. The day after we got home with the car we noticed hand prints on the ceiling of the car. We sent her pictures and she responded immediately. Cavender's General Manager, Craig Burton, contacted us the same day letting us know he had made arrangements to have the car detailed in our home town so we wouldn't have to travel to have them do it. He contacted us again the next day to make sure the car was cleaned to our satisfaction. The employees at Cavender made our whole experience easy. Glad we made the decision to shop with them!

AI and Corporate Greed…read more I used to take all of my vehicles to this service department...even non-GMC vehicles because the people were amazing. Today, I'll drive the hour and a half to Houston/Katy rather than let this group of hacks anywhere near my cars. The "people" are gone, replaced by corporate directed "voiceboxes" posing as people. Everything is AI driven for profit, ignoring the human price extracted from the employees and customers. Human relationships are set aside, relying on misinformation instead of corporate responsibility. I went because I trusted the staff to care, I left because they don't anymore. "Where else are they going to go?" is the mantra of the leadership. Well, guess what....I'm going to Finnegan's in Rosenberg. Anyplace but here!

HIGHLY RECOMMEND!!!…read more Great people and service. Teresa in the service department is amazing. My car broke down and they did everything to help me and greatly appreciated.

They're just hands down the best dudes! Helpful, courteous, and know their stuff. Just genuinely…read morewant to give good service and help you with any auto issues you may have! Robert and Justin rock!

In and out. Quick service towards closing time. I got them to quote me on a specific tire and they…read morewere about $250 less for 6 tires than the other company i was talking too. I'll be back there.

Replaced my transmission. Very professional and friendly. They do very good quality work and should…read morebe proud of it. I couldn't be happier with their performance.

Took care of my SUV in no time. Priced great! Allowed me to bring in the part for replacement.read more

Crosby Towing was incredibly helpful when my wife broke down in my truck near Sealy. They arrived…read morevery quickly and even provided a recommendation based on the condition of the truck to take it to the dealer rather than a local repair shop. While the tow to the nearest dealership was about 20-30 miles (Brenham) they offered a more than fair price for the service. This recommendation turned out to be very good as the engine block had split due to a design issue and only a dealer could work with me and FCA corporate to figure out a goodwill settlement on the cost of a new engine. The service was also incredibly patient and helpful as my wife was 7 months pregnant at the time and was in the car with my mother-in-law, my daughter and had just picked up her mother-in-law's terminally diagnosed dog. Needless to say, Crosby towing was the one bright spot in an otherwise crappy day!

An hour into my cross country trip I blew a tire in the middle of the night. After sitting on the…read moreside of the road for 4 hours waiting for useless AAA I finally got Crosbys towing information from Sealy PD. He was there in roughly 15 mins. Quick and efficient load up of my lowered and modified car. He took me back into Houston so I could get my tire replaced. Coming from someone with many cars and all of them modified, I'm very familiar with towing. Hands down the best service I've ever had.

They can to our rescue! Nice guy, loves rescue dogs and helped us out of a major pickle. Would…read morerecommend. 100%!! Thank you to the gentleman that saved us off of 71

I mean, I see the other negative reviews, but this guy showed up and towed my zero turn mower out…read moreof a pond that I drove it into (like a complete moron) and didnt even charge me for the help since I didnt have any cash. We're new in town and he gave me a handshake and said welcome to town. While I am concerned regarding the severity of the other review, I have to be honest that i didnt get any weird vibes from the owner and neither did my wife. Thankful for the help they provided to our family when we were in a bind.