Though now called Cavender Auto Country, this is the LAST time I'll use their service department…read more In spite of having bought my Silverado 2500 here a year ago, their service department just runs so inefficiently each time I come. This time I arrived at 9:15 for a 9:30 scheduled oil change. Noted 7 cars parked in the service drive so got out and spoke to Tommy and said "Y'all look slammed. I'm just here for an oil change appointment". He said no sir these are all drop ins and we'll take care of your appointment right away. Grabbed Gina and told her mine was an appointment oil change. Saw Gina drive my truck around to back at 9:30. Went up at 10:20 to ask about what the hold up might be. 10:30 Gina comes to tell me the truck was just put on the lift. We discussed my appointment and she said she didn't know about that. Also said someone didn't show up for work blah blah blah So guess if I hadn't asked about it my quick 15 min oil change truck would still be sitting back there somewhere. I'll go try Oviedo in La Grange from now on.

I had to stop in while traveling to San Antonio and they fixed my window trim at no cost. Great and…read moregreat and helpful service repair tech; Bradley.

The most fun I've had in a long time! My good friend took us on an impromptu birthday adventure,…read moreand this was where we started out the day. We loved the great collection of cars! I was delighted to be introduced to the very sweet owner who made time to talk with us, and we really enjoyed the conversations, especially since we are all "like-minded", not to mention how knowledgeable he is about all things "automotive". The outdoor decor is great and made our day. We perused the collections of cars inside and out, and also the cool "memorabilia" items inside. When you visit, don't just look at the cars inside, really check out the walls, the pictures and all the cool "old timey" stuff. And we were delighted when a small, bona-fide "Trump Train Convoy" happened by on the highway! This place is a gem if you love cars and America!

Love driving by fellow patriotic places. Outside decor is fun and creative and look forward to…read morebringing the family.

I want to give them 100000000 stars if I can I love them…read moresooooo much I love Zuri especially! He is soooooo lovely and has a heart to help people out! But pay attention they have moved! Zuri! I love you! Thank u soooooooo much!

I dont normally leave reviews, but the team at Motors On Wheels definitely earned! I was in the…read moremarket for a used vehicle that was reliable and priced well. I am naturally skeptical of any used car dealership even more so one that has so many high ranking reviews. I didn't initially believe it and thought they were fake. Boy was I wrong! Joad (Sales Manager) & Zuri (Sales Agent) do business the old school way. They stand behind their product, no B.S. Bait & Switch, and take care of their customers to no end! They offer a 7-day warranty on there vehicles and dont just sell you junk that you have to be worried about breaking down the minute you roll off the lot. They sold me a solid business van for my fleet, that had low miles and it was the cheapest priced vehicle online in the entire country. They are in business for the long haul and understand the importance of reputation. They treat people with the upmost respect regardless of price on car, like some other dealerships. Motors on Wheels went above and beyond for me to make sure I was 100% satisfied with the esthetics and mechanical integrity of my vehicle, which gave me peace of mind! Never experienced this level of customer service and professionalism from any dealership, not even the big manufacturer dealerships. They earned my business for life. I will be purchasing all of my future business vehicles from them!

Mark is a breath of fresh air in the car sales world! I looked for months for a new (used)…read morevehicle, purchased many carfax reports, researched and test drove, spoke with many sales individuals, and sacrificed many hours to the negotiation waiting games with the sales managers. During one of my daily searches on Auto Trader a new listing popped up for Mark Weinstein Motors. It was a "unicorn" vehicle - rare in existence - an older model, incredibly low mileage, in fantastic shape (barely driven) and the listed price was in the KBB green price range (either good or great price for the vehicle's value). I reached out to Mark, who was quick to answer any and all my questions. I was in Houston and I couldn't make the trip to Austin to see the vehicle until the weekend, but he graciously agreed to hold the vehicle for me without any downpayment once I had set an appointment for a third party inspection. Despite receiving other inquiries about the vehicle, he held it for me for almost a week and even stayed a little late on Friday for my husband's and my arrival into town. The test drive and purchase process were smooth and straightforward. Mark explained everything thoroughly and even went the extra step of fixing the temporary paper license plate on top of an old metal plate to make it more secure. It's another example of Mark's great customer service. Like his great communication from start to finish - phone calls and text messages were always answered promptly. He is good-natured and honest, which is hard to find in the car shopping business. I would recommend him to anyone looking to purchase a vehicle!

My first phone call with Mr. Weinstein was pleasantly easy, he took the time to answer all my…read morequestions and made the buying process unique to his Used Car business. Mr. Weinstein waited for us to arrive (same day-4hrs travel time) after close of business to provide an exceptional car buying experience with 1 hour process of our purchase and drive off. I will definitely refer anyone looking for a used vehicle. Good quality vehicles, no sales gimmicks, full transparency. Rare qualities, definitely appreciated in the used car arena. Thank you Mr. Weinstein.

Bought a Tesla Model 3 2018 from them, shortly after a PCS error occurred restricting A/C charging…read more I contacted the service shop and they were able to help make amends to this issue, big thanks to Logan (Service Shop) and the owner for making this happen. Seamless experience from test-drive to purchase. No sneaky fees. Will buy again!

Let me start by putting my bias out front: I hate the dealership experience. I hate the upselling…read morewhen you get in front of the finance manager and the strategic//infuriating waiting they make you do when they have "ask their manager" anything. I hate this so much that I've bought my last two cars from Carvana simply because I wouldn't have to speak to anyone. I find the stereotypical car-buying experience (new and, especially, used) to be unnecessarily stressful and taxing. Today, this has changed. When I found a slightly better deal locally than I did on Carvana, I took the plunge. From the beginning, Angela was super helpful and responsive. She didn't insist on talking on the phone and was happy to text details, which is infinitely more manageable during the workweek. When it came time to make the trek to Austin e Autos, Angela let me know that she would be off that day and handed off the deal to Isaac. Isaac is the best. Isaac put us through the paces of letting us test drive, then talking numbers. At no point did the numbers they advertised ever change. I came in with pre-approval through USAA, and they did not push me toward in-house financing. This has never happened to me before. They usually push that really hard. Once the numbers were agreed upon, we were handed over to Stephanie for the paper signing. This was equally painless, and there was no push to buy extended warranties, wheel insurance, GAP, etc, etc, etc. The numbers we discussed with Isaac were the exact numbers we signed off on with Stephanie. Incredibly painless, transparent, and honest process. My wife loves her car, and I am very impressed by the buying experience. If you're in the market for a used EV, look here first. All the stars. Thank you, Isaac, Angela, and Stephanie!

My experience buying a car from Keith Foust at Caldwell Country Pre-owned College Station was…read moregreat. He and his staff were accommodating at every step during the process. They worked with confidence from the beginning and made me feel comfortable and confident as well. My Husband had been shopping for a car for a few months and was very frustrated with other dealerships. He never took me to even look at a car until he met with Keith. I drove 2 cars from Keith's inventory. The only issue I had was deciding which car to buy! Within a few hours I was proudly driving my new car. Keith Foust was wonderful and he and his staff rate 5 STARS!

When it was La Grange Ford it was awesome. Now that it's Alpha One...not so much…read more Played rap music in the waiting room and an incredible volume. Nothing but Women's Day magazines to read. Couldn't find a manager anywhere to complain to. And they left this rat nest on top of my engine after an oil change.

From sales to service this place is great and very low pressure. Ricky was very welcoming without…read morethat high sales pressure. That's a huge turn off always when I feel pounced on. Service dept is great. Mr Otto is very accommodating and gets things done. Very much appreciated that my Lincoln gets terrific service while there Keefer Sloane

These people will rob you if something messes up on your care. My vehicle messed up on the highway…read morewith no warning and the owner himself contacted me to tell me that my car can't be repaired and he refuses to replace it saying he found something in the back seat of my car that he felt is inappropriate and said he would replace the vehicle but not after finding something in it. Why are yall searching cars that are brought in for repair. When are you looking in my back seat in the first place without my permission. Where you looking for something to seal. Because my motor is not in the back seat. I'm a single mother of 3 kids I did nothing wrong but use my last to purchase a car that I needed due to another dealer here in Victoria selling me a lemon..I work hard and I'm a good person and have never been ugly to him or the staff and I feel like I'm being railroaded for just purchasing a car that was obviously not completely reliable as they said it was. No check engine light came on to let me know the eng was failing or anything. This is just down right horrible customer service by the owner and I'm am in tears because they won't give me my keys so I can have someone else see if they can repair it. I'm heart broken that I even have to write this I thought they were good ppl but I guess I was completely wrong. I really don't want to give them not one star I feel betrayed by the ppl I thought I could trust to be decent no car dealers customers should be treated this way ever..and the malfruction of my car was not due to anything I did to it

We have bought 2 vehicles at Fisher's. One Suburban and one…read moreYukon. Both had minor issues that Fisher's bent over backwards to fix for us. And by minor I mean NOTHING mechanical. The Suburban was in a wreck and totaled with 170,000 plus miles on it and we still trusted it to take us to Oklahoma and back every couple of months. You can trust these folks for a good deal and reliable vehicles.

Made an appointment one month in advance and took my truck over there on the day it was supposed to…read morearrive at 10 minutes before eight I was told that it would probably be ready around noon. That did not happen and was never called to let me know that the part was not there even though the appointment was made 30 days prior. I was given every excuse that you can imagine and was told the part would be there that evening and they would start on it the first thing the next morning. Well that did not happen either and was told all kind of reasons about why it did not get there. Again was not called to let me know the part did not arrive and given more excuses. I was told by "the general manager" (ha ha) that it would be done first thing the next morning. Guess what that did not happen either so I went to pick up my truck and the battery was not able to start the truck and they jumped the truck and was told by the "general manager" not to shut the truck off because it would not start again. Had the battery tested and it is still a working battery and has been shut off many times. So this should tell you what you are dealing with at this dealership.

I had a rear passenger window malfunction, it failed halfway open. I was on a trip to west Texas…read morefrom Beaumont Tx and I pulled into the service department . I informed the service manager of my problem and informed him I just needed them find the problem and get me back on the road. He informed me that he did not have the time to help me and told me I was blocking his service entrance. I would not recommend this dealership to

We worked with an amazing sales rep, Crystal Guzman, who found the exact car we wanted. She was…read morelots of help and placed no pressure on us at all. She made the process so easy. The day after we got home with the car we noticed hand prints on the ceiling of the car. We sent her pictures and she responded immediately. Cavender's General Manager, Craig Burton, contacted us the same day letting us know he had made arrangements to have the car detailed in our home town so we wouldn't have to travel to have them do it. He contacted us again the next day to make sure the car was cleaned to our satisfaction. The employees at Cavender made our whole experience easy. Glad we made the decision to shop with them!

I had the most frustrating and dishonest experience that I've ever had with a car dealership here…read more I found a 2025 Ford Bronco at this dealership that was exactly what I wanted, at a great price. I went in, test drove it, and initially had a positive experience with the saleswoman (Becky). Because I had just been in a car accident and was waiting to find out how much I'd receive for my totaled vehicle, I offered to put down a nonrefundable deposit to secure the car. She told me she would speak with her manager and get back to me the next business day. On Monday, instead of honoring that, she called to say that three other people were coming to look at the car. I immediately asked again to put down the deposit, and suddenly I was told they could no longer accept one--completely contradicting what I had been told before. At that point, I took a huge risk and started the paperwork anyway, despite not even knowing what my insurance payout would be yet. Then I was told they don't accept USAA financing and that I would need to apply for credit through their dealership. I did this immediately while still on the phone and asked her to review my application so we could move forward. After that, I was completely ghosted for SIX HOURS. When Becky finally responded, it was just to tell me the car had been sold. To make things worse, when I checked back, the same car was listed again at a higher price. This entire experience felt dishonest, misleading, and incredibly unprofessional--especially given that I was dealing with the stress of a recent car accident. I was ready to commit, tried multiple times to secure the vehicle, and was led on the entire time. If you're considering buying a car here, I would STRONGLY recommend being EXTREMELY cautious. Communication was poor, promises were not honored, and the overall process felt deceptive from start to finish.