We went on the Lower Dells jet boat adventure. This was our favorite part of our trip to The Dells! The price for tickets is $37 per adult. But if you purchase them online you can get $6 off each adult ticket. The price is the same for the lower and upper dells tours. The lower dells tour seems to depart more frequently. The upper dells tour is a little longer. Parking was plentiful for the Lower Dells. There's bench while waiting for the next tour. Be prepared to be soaked. They don't sell ponchos. You will be drenched from the power stops. The spin outs are fun but not as wet. Literally every seat will be wet. No life jackets for adults but children are seated towards the center of rows and do get life jackets. Our tour guide Nate was great. He was very knowledgeable about the scenery. The rock formations are very pretty. Your tour guide gets very close to the rocks. One guy in the front row reached out and was able to touch it. It's a great activity to get a break from the heat. But you should have a change of clothes ready, a towel, a swimsuit on, or be prepared to go back to your hotel for a shower afterwards. It was well worth the ~$30 for the tour. We liked it so much we considered going on the upper dells tour the next day but the timing didn't work out since those tours are more limited. read more

Our visit to the Wisconsin Dells area began with a journey along the River Walk. To our left was the scenic Wisconsin River and towering above to our right was the tourist-trap laden Broadway. In between, the River Walk features stories of the citizens of the Dells from the past and present. The stories displayed along the walk perfectly lay out what the Dells are - A narrative of 'loving and protecting' the nature while operating an area that exists solely on the exploitation of said nature. This is where we meet our Upper Dells Boat Tour. The Dells Boat Tours leave from a handful of flights of stairs down from the River Walk to a dock on the river. An elevator from street level is available to access the docks as well. I brought our youngest down the stairs in my arms while my wife brought our other children down in the elevator. Arriving at the front of the dock I was refused a seat as my whole party had not arrived yet. I explained my wife was on route in the elevator and would be joining momentarily, this was met by the greeter with a "We know what we are doing." My wife explained when she made her way down that voyage on a boat was first come first serve and apparently the ability to sit served as a queueing mechanism. Sure! The boat ride itself? Comfortable enough. Old boat, river tour. You know what you are getting. The boat had access to two stops (Witch's Gulch, Stand Rock) for some interaction and up close views of the natural wonders formed in the area. At face value there, the whole tour was pretty good. Nice sites. About two hours of activity. To me though, the tour, and all of the Dells collapses underneath the weight of its own hypocrisy. The guide and captain both carried forward the "We know what we are doing" and "Loving and protecting nature" attitudes introduced at the beginning of this experience, while also contradicting themselves throughout. The tour references George H. Crandall, speaking lightly to his idea that 'No man can own the Dells' and his quest to purchase and preserve as much of the land as possible to promote stewardship over private exploitation. You are then dropped off at a raised platform hammered over the Witch's Gulch area to walk to a concession stand and souvenir shop built onto a paved area. Early on in the tour the guide points out and celebrates a carving into the rocks by Leroy Gates, an early entrepreneur operating Dells Boat Tours, advertising himself and his tours. Later in the tour at Stand Rock, security cameras and warning signs surround some exposed sandstone where curious tourists have etched initials over time. Also carved into that sandstone? Another concession stand where you can purchase a beer or a $55 sweatshirt. Now, I'm not encouraging carving into the rock but these messages feel mixed. Stand Rock also presented a bizarre presentation of a dog jumping over a 5.5 foot chasm up 46 feet in the air, to recreate a famous photograph taken by local H. H. Bennett in 1886. Bennett is celebrated for his early photography work documenting the Dells area and discovering many of the natural wonders. This beauty is yours because others before you loved it - and we honor them by hanging signs everywhere, selling slushies, and installing this safety net between rocks in case something happens when the dog jumps? One of the more disappointing tid-bits passed on by our guide was of the local Ho-Chunk people being formerly known as the Winnebago, which was a name they did not choose for themselves and was ultimately viewed as a slur. The Ho-Chunk had to fight for many years to have their name Federally recognized. This story was told in sort of a jokey fashion, with the English translation of Winnebago landing like a punch line. It was also mentioned later in the tour that one of the Dells Boat Tour vessels includes Winnebago in the name. Near the end of the tour we are pointed toward the Kilbourn Dam which is presented as a historic and wonderful achievement. The Dam split the Wisconsin River and raised the water level of the new 'Upper Dells', which concealed many of the natural structures H. H. Bennett had previously documented. He was a fierce critic of the Dam, and died the year it was built. I am not saying we shouldn't encourage preservation and take the opportunity in our lifetimes to preserve nature for future generations to enjoy. I have loved every visit to a National and State Park and we are teaching our children to do the same. What I would prefer, is that we pick a lane here. You either rally against defacing nature, or you pump tourists up and down a river to your concession stands every 1/2 hour. You know when you meet someone who isn't genuinely presenting as themselves and it makes the whole encounter feel weird? That is essentially the feeling I left the Dells and the Dells Boat Tour with. We declined leaving with a souvenir photo. read more

We took the Upper Dells Boat Tour to see Witch's Gulch and the Wisconsin Dells, as it's the only way to access Witch's Gulch. The boat ride itself was very enjoyable, and the captain, narrator, and his wife were all knowledgeable, entertaining, and made the trip fun from start to finish. Witch's Gulch was absolutely beautiful. The towering rock formations, lush vegetation, and narrow walkways made it one of the highlights of our trip. My only wish is that I could have experienced it with fewer people, as the crowds took away a bit of the peaceful atmosphere. The biggest drawback for me was how commercialized the experience felt. After walking through this stunning natural area, you arrive at a concession stand and gift shop, which made the experience feel less immersive and, in my opinion, diminished some of the area's natural beauty. I also noticed quite a bit of trash floating in the water near where the boats dock, which was disappointing to see in such a scenic location. I would have loved to see the tour place more emphasis on the area's natural history and its Native American heritage rather than the commercial aspects of the attraction. Fortunately, the second landing on the tour felt much more natural and less developed, and it was every bit as beautiful. Overall, the scenery alone makes the Upper Dells Boat Tour worth taking. While I wish the experience focused more on preserving the natural character of the area, Witch's Gulch is a remarkable place that I'm glad we had the opportunity to see. We also took a Duck Boat tour as a family while visiting the Wisconsin Dells, and it was a fun experience for both adults and kids. Our driver was friendly, funny, and did a great job keeping everyone entertained throughout the tour. The combination of traveling on both land and water made the experience unique, and our children especially loved the transition from road to river. The narration was enjoyable, with a good mix of local history, interesting facts, and humor that kept the ride engaging from start to finish. There were only a couple of aspects that took away from the experience. Just before returning to the ticket area, the tour paused for a presentation about the history of flooding in the Dells that transitioned into a sales pitch for souvenir booklets and a request for tips. We understand that this likely wasn't the guide's decision, but it felt a little out of place and interrupted the otherwise enjoyable flow of the tour. We also weren't particularly fond of the mandatory photo opportunity before boarding. While it's easy enough to decline purchasing the photo, it did make the beginning of the experience feel a bit more commercialized than we expected. Overall, though, the Duck Boat tour was a fun and memorable family activity. The guide was excellent, the scenery was beautiful, and it's an experience we'd recommend to families visiting the Wisconsin Dells. read more

Took about tour of the Upper Dells. The tour guide was amazing and the information provided along the boat ride was informative, historical and interesting. The sites we saw were amazing geological sites and I highly recommend this tour. read more

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We did a 430 sunset cruise on a Sunday. I was a little Leary at first with the $80 price tag and plastic seats. Keep in mind it is first come first serve seating and the line you in on benches outside the boat. Get there early. Salad immediately and then food later (cooked on dock) from Chula Vista while you walked around witches gulch. It was a beautiful ride, excellent food, bathrooms on boat. One hour open bar & live music with an excellent singer. All that was well worth it! My only issue is that the boat literally went around in circles for about 30 min after dinner while viewing sun (and not big circles around lake...like actual circles around and around) we kept going into our own fumes. My cousin got ill. I don't understand that part so I don't think I'd do it again. It was beautiful and worth money but could use a couple tweaks. read more

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It is truly an ok experience. Unfortunately it is a tourist trap monopoly, like many other spots in the Dells. Parking was full up top so we had to go buy tickets and park at the lower lot and take a bus up. Then wait in line to board the boat. They do fill up every boat so it isn't the most personal experience. The guide did a fine job telling the stories and highlighting the features along the river. You dock at two spots Witch's Gulch and Standing rock. Both stops are very quick and we stay on the path with everyone else. The vegetation and habit of witch's gulch is so cool it's a bummer that they have totally privatized such a cool natural place. They walked you to a snack shack at both stops, more money grab. It is not a cheap experience so I just expected a little more. read more

Dells Boat Tours - Witches Gulch - Boat Tours Near Me - Wisconsin Dells, Wisconsin

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There are two Dells boat tours. One is the upper Dells and the other is the lower Dells. We've done both. The upper Dells boat is by the downtown area off Broadway and the other is by Bella Goose. They are both scenic and make for some great pictures. There are seats on top of the boat where you can view the tour and get some sun at the same time. Boats fill up quickly, so arrive on time., read more

Dells Boat Tours - Boat Tours Near Me - Wisconsin Dells, Wisconsin

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We took the Upper Dells boat tour. Jenna (pilot) and Adelynn (tour guide) were our guides. They were knowledgeable, humorous, and friendly. We toured up the Wisconsin River. Our first stop was at Witches Gulch. Then Sandstone to watch a dog jump from one rock to the other next. I would definitely recommend this tour. Discounts are available in the coupon books read more

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Saw this on tik tok and it was one of the main reasons I went to the Dells. Took the upper boat tour because I wanted to see witches Gulch. Walked right up to the ticket booth and bought a ticket for me and my date. Theres an option to buy online but it was possibly going to rain that day so I decided to just go there. Staff was very friendly and the boat tour guides were great. Witches Gulch was so cool to see and so was the dog jumping the gap. Beautiful scenery during the ride, very peaceful. At the end we got photos from when we boarded. Overall great experience and would recommend to anyone in the area! read more

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I cannot recommend this experience enough! You had the options of the upper or lower deck on the boat. The stops were gorgeous and a perfect way to interact with this beautiful area. Beau was an excellent captain and Henry was a fantastic tour guide! If you are visiting Wisconsin Dells, this is a must do! read more

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We decided to take our boat tour of the Wisconsin Dells from the original boat company. Emma was our tour guide and delivered lots of good information (along with many corny jokes)! Chris was our Captain. I had visited the Wisconsin Dells with my family when I was a child. We often camped up in that area because it was so beautiful. The Wisconsin Dells are still a wonderful area to explore. We would encourage anyone who has the ability to go ahead and get on a boat tour. You won't regret it. read more

We had a great time on Dells Boat Tours. It ended up being one of the highlights of our visit. The tour takes you along the beautiful Wisconsin River where you can see the famous rock formations of the Wisconsin Dells. Pictures really don't do it justice -- the cliffs and sandstone formations are much more impressive in person. The tour is about 2 hours long and includes two stops where you get off the boat to explore. One stop is at Witches Gulch where you walk through a narrow, mossy canyon that feels almost magical, and the other is Stand Rock where you can see one of the Dells' most famous rock formations up close. The guides did a great job sharing the history of the area, including how parts of the Dells were preserved from developers, which is why the scenery still looks so natural today. Overall it was a really relaxing and enjoyable tour. The views, the history, and being out on the river made it well worth it. Definitely recommend if you're visiting the Dells! read more

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Everything was perfect. A little overcast day, but it made it even a little bit more enjoyable. We enjoyed the captain, John and his nephew Henry. They were very knowledgeable and made the trip a little extra special. We were on the Chicagoan!! It was very helpful that they pointed out areas to take pictures, told stories about the area, and our favorite, the dog jump!! read more

Dells Boat Tours - Boat Tours Near Me - Wisconsin Dells, Wisconsin

I took the Wisconsin Dells boat tour to Witch's Gulch, and it's definitely worth it. The boat ride takes you across the lake to this stunning slot canyon, which you can explore on a platform walk--highly recommend it, since the only way to get there is by boat (no walking through the park). Once there, the tour makes two stops: one at the famous "Witch's Gulch and another at a spot known for a legendary dog that jumps on a toweing rock. There are restrooms and some concessions at both stops, which is nice. The staff were friendly, funny, and shared interesting facts throughout the tour. Overall, if you're visiting Wisconsin Dells, this is a must-do experience! read more

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We were looking for something scenic, calm and peaceful and this delivered! Our tour guide was a wonderful young woman amd she was so friendly and did her job so well. Out pilot was also very informative and very nice. We met some wonderful people on the boat too. So scenic, cost $35 per person but so worth it. Two different places to get off and walk, loved witches gulch the best. Food, gift shop and restrooms at both stops. read more

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Though I do feel like a lot of things have gotten ruined by Taurus into Wisconsin Dells the Dells boat tours feels unmatched compared to things to do in the area. I booked my boat tour online and when you book it online you could see any boat tour basically which I didn't know. When I showed up to the Dells they didn't tell me what the start times were for the boat tours. Thankfully me and my wife were able to catch the 6:00 tour. The staff here were really friendly, knowledgeable, accommodating I was also happy that the tour boat size amount of passengers was actually really small which made this trip feel a lot more personable and specialized. I can't believe that the tour guide was an 18 year old just graduated high school because he was so good at his job it felt like he was doing this for years. The sites that you will see are phenomenal , the places the boat will stop at are phenomenal as well with plenty of great short walk and experiences which have restrooms and concession stands as well. This is definitely worth the two hour Adventure too they also feature other similar tours as well but I definitely consider this one my favorite one of all I get this place 4.5 Stars and I was overall very happy with my journey read more

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Went on the Belle Boyd with Captain Doug and Nora. They were informative and professional. We did the Upper Dells tour. 1st stop was Witches Gulch. 2nd stop was standing rock. It was worth the money! We enjoyed the boat ride through beautiful scenery. Learned some history. Would definitely recommend it! read more

We had a relaxing, enjoyable boat ride with 100 other passengers including several dogs. The captain and the tour guide were very knowledgeable, pleasant and friendly. We highly recommend this tour. Recommend taking elevator back up after the tour since the stairs are quite strenuous. read more

I went for Upper Dells tour on a Saturday. The area was beautiful. It was a tour worth taking. Captian was very experienced. There were 2 stops in the middle of the nature - Witches Gulches and Standing Rock. Both places were beautiful. read more

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This was fun!! They include taking you through a little cave tour . I believe it was Nate who was our boat host, he was very funny . Made it a good time. Ensure safety and laughs, would do this again! They also take your picture before but they charge $20 or more for the photos. On the mini tour they have you get out and walk the trail with a concession stand at the end, only thing is you have 3 minutes to eat or drink it because they aren't allowed on the way back ! It was 18$ for two hot dogs, they also make it so it's 10$ min. After spending an additional $25 for the ticket. Not too bad, it was still worth it read more

We recently took a day trip up to Dells, about an hour from Madison, and made a couple of stops along the way. First stop was to Dr. Evermor's Sculpture Park, which is free to enter and park. Pwr its website, it is the largest scrap metal park in the world and filled with fascinating metal sculptures, many of them upcycled from salvaged materials. It's a creative and quirky spot that's definitely worth a stroll (30 minutes). There's a small donation box with a QR code if you'd like to contribute to its upkeep. Then we continued on to Upper Dells to experience the Witches Gulch slot canyon via a boat tour. The tour costs $39 per adult, with boats departing every 30 minutes. Boat capacity is 100 pax. They offer 50% off on a 2nd boat tour to Lower Dells but we didn't get it since it is on a speed boat. The Upper Dells boat ride itself was ok and lasted around two hours, with two scenic stops where you can stretch your legs, use the restrooms, and grab snacks at concession stands. Hot dog was $6. A few things to note: the boat can get quite noisy, and the seats are not comfortable at all. The entire row of chairs aren't secured to the floor and can move around. There's an upper deck that's open-air, great for views, but it can get very hot or windy depending on the weather. The lower deck is covered which worked fine for us since the line to board didn't allow me to snag a spot upstairs. Also, be aware there are no restrooms on the boat itself. My tour guide was a college kid. Overall, it was a pleasant and unique day trip. If you're looking to add more to your visit, there's also the Ho-Chunk Casino nearby for some additional entertainment. read more

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We came here on our way back home yesterday. My son love boat rides and this one was his favorite so far. We got here early around 8:30am and boat left around 9:00 when it filled up. Our driver gave us a great tour with some corny jokes. We also got to see deer in the forest too. If you mention online deal then they will honor discount at the ticket office. read more

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The tour guides were great but our tour went over by 45 minutes. Online it is advertised as a 2 hour trip for the upper dells and we started a little after 1 and didn't get back to the dock until 3:45. Additionally although seats are not assigned you have to keep the same one throughout the trip so if you are in the back of the line when waiting for a boat and want to go to the top of the boat you likely won't be able to. Even with two stops in which you deboard and reboard the ship we were told to go back to our same seats rather than being able to switch to the top of the boat where the views are much better even when we were one of the first back to the boat. If we bought assigned seats that would be one thing but it's first come first serve when you first board and to not be able to move to outside the boat doesn't make sense when you are getting on and off the boat. Overall the tour was interesting and pretty but I wouldn't book again. read more

Great time on the Wisconsin River... We did the Upper Dells tour and we are glad that we did. The boat makes two stops for the opportunity to walk and see nature up close... wonderful afternoon. read more

Dells Boat Tours - Boat Tours Near Me - Wisconsin Dells, Wisconsin

This is a very touristic activity, but I was a tourist that wanted to check out the Witches Gulch & other cool rock formations. It's a nice opportunity to get on the water & enjoy the weather while learning some history. Tours run every 30-45 minutes. Tickets can be purchased online or onsite. There are two different Dells Boat tours, aside from their jet boats. The Upper Dells Boat tour is the one that is 2 hours long and takes you to two stops where you have the chance to see the Witches Gulch & Stand Rock the spot where HH Bennett made Wisconsin Dells famous. He created the stop action shutter & captured his son leaping the gap. To commemorate this moment they have a trained dog leap instead of a human for our enjoyment. The dog was really fast! Although there is a safety net below, that is still quite a fall. Essh. I hope those dogs get paid well in treats and with lots of love risking their safety at our expense. The first stop is the Witches Gulch which I found fascinating, but it's only a short walk in and back out. It's a lot shorter than you think. It ends with a concession stand & restrooms. Which took away from the experience. You're walking through these carved out formations with greenery throughout and then you reach a stand selling popcorn, nachos & drinks. Although that popcorn was good. I'm not sure if that was because I was really hungry. Both stops are a 20-25 minute stop which allows enough time to use the restrooms at both areas if necessary & take some pics. You are not obligated to leave the boat. But I recommend you do so if you're physically able. Otherwise you will miss out on the two highlights of the tour. The stand rock stop, our boat captain reminded us if we walk up, we have to also walk down. In my mind I was imagining a real high elevation as if we needed some training to hike Mt. Everest or something. It wasn't bad at all. . There is some elevation but if you are reasonably mobile and can navigate uneven elevated terrain, you should be fine. On the second stop if you have young kids, keep an eye on them as the dock you unload from has no railing or ropes on the water side. This stop has a gift shop which you conveniently have to walk through to exit. Aside from concession stands & gift shops detracting from the beauty of nature, the tour was a nice way to explore the area that is not otherwise accessible by car. Regarding seating- like others have mentioned, pick your seats wisely as you cannot change seats throughout the tour. They do this because apparently they have had fisticuffs or fights happen over lawn chairs in the past. Yes. Those beloved, highly coveted chairs are old school lawn chairs. I'm not sure if the chairs are the same downstairs. But the upper deck ones are and they are in sets of 2 on the left and right side. I felt that the top deck was a good place to sit as long as the weather is good. From the top deck you get to see the beautiful sky and the trees tower over & nice views of the cliffs and water. Also do not leave anything on the boat. They have covered seating on benches while you wait for the next boat to board. If you can try to be at least one of the first 30-50ish person to board, you will have a better chance of getting a seat on the upper deck. Bring sunglasses and a hat & wear sunblock if sitting on top. If you get chilly easily be sure to bring a jacket. As for wheelchair accessibility, i'm not certain but from what I remember there were some ramps. However, I think there was a height difference requiring a step up & step down to enter & exit the boat. I recommend calling directly or referring to their website. They do have an elevator to go down to the dock to board. Otherwise, you can navigate a long stairway of stone/concere steps down. read more

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I was so excited for this boat tour after reading the reviews. As soon as I saw the boat I regretted our decision. Elbow to elbow with way to many people. I like to take pictures and we ended up setting toward the center of the boat. I had to hold my camera over heads to get picturea. It was not a photo friendly tour for me. The stop at Witch's Gulch was rushed and the natural beauty of the Gulch was ruined with signage. Twenty minutes to try and see it all and go to the restroom and back to the boat was way to rushed. About impossible to get a photo without a bunch of people in them. Next stop was quick and felt like it was just a stop to try and sell you food ,drinks and souvenirs. I will not recommend this to my friends. We did many things on our trip and this was our only waste of time and money. But you don't know till you go. We did the lower tour and it was so much better. They also were trying to sell outdated photo and coupon books with outdated coupons in them. Don't worry they said businesses still honor the coupons. No thanks. This was a tour that they just wanted to see what they could get you to buy. read more

Dells Boat Tours - Boat Tours Near Me - Wisconsin Dells, Wisconsin

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Highly recommend the UPPER Dells Boat Tour. The two spots for Witches Gulch and to see the "dog jump" at Stand Rock are awesome. If you are vacationing with dogs the "Upper" Dells Boat Tour is doggie-friendly! We got to pet some many cute dogs on the boat. Heads up: they prefer you dont switch seats - my daughter really wanted to sit on top so we waited for the next boat. Worth it! There are concessions and bathrooms at the boat's two stops, if needed. It was a really informative trip. Some of my personal photos. Side note: eat at The District right when you get off :) Awesome views of the boats and waterfront. read more

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This is the best thing to do when visiting Wisconsin Dells. If this is your first time visiting Wisconsin, Dells do not miss out on the Wisconsin boat tours. If you book the upper and lower Dells tour they give you 50% off one of one of the tours. The scenery is amazing. And the boat ride is relaxin with the tour guide, giving you history about the area. It was the first time taking my kids there. They loved it. If you have small children, the nice thing is that they allow you to take the stroller on the upper Dells tour. On the lower Dells, you leave it at the dock. read more

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The Upper Dells Boat Tour ($30/person) was okay. You make two stops. One of them had cool rock formations and probably took about 20 min to walk roundtrip. The other one was Standing Rock with two rock formations where you watch a dog jump across which was kind of cool. A ten minute walk. The rest of the boat tour was OK. And they did not let you switch seats which I was not a fan of. 2 hours+ long. Tour guide and captain were both college students and were nice. I personally would not sign up for the Lower Dells Tour as well which is an hour. We did not do it but 3 hours would be a looooong time. read more

We went on the Upper Dells boat tour with Capt Doug and guide Henry. The scenery is amazingly beautiful and Henry was very informative. We loved the Witches Gulch. Apparently the only way to visit this beautiful area is by this boat tour. Definitely worth the money. read more

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We took a duck tour with this group the other day and it was a blast. Our host had plenty of interesting history and cheesy jokes to share on our excursion. I really appreciate the shuttle from the downtown area to their ducks and back. So glad we finally had a chance to do this, it was worth the money for sure. read more

We went on the ghost tour in the upper dells, it was very cool experience. However when we got back they had lost our group photo, and didn't offer to print us a new one, which was frustrating. read more

We had an excellent relaxing 2 hour tour on the Belle Boyd. Troy was a great Captain. Mark, former Police Officer and raised in the Dells since childhood was our Guide and made the whole trip very interesting and enjoyable. Very personable and funny as he threw in light humor while presenting the historical facts. Cool geologic formations including Walk through Witches Gulch and Stand Rock (historical site in the area of photography as the site of the first shutter camera in the late 1800s). read more

What a beautiful trip! Perfect weather and the sights were really pretty. The captain and guide were really nice and seem to really love what they do. Highly recommend doing this tour of Upper Dells. read more

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Great tour, with an awesome crew. (Chicagoan, Cpt. Abby & Tour guide Emma) Very informative about each and everything on the river. The boat ride was smooth and the views from the river were amazing. Definitely a must do when in the Dells. read more

Whether or not you spend time in the area their upper dells tour is a must see. Excellent staff and organization , humorous informed guide and definitely not rushed . Go early when they open to avoid crazy lines. 9 am for the 10am departure guarantees a great seat. Unexpected natural beauty. read more

This review is for anyone needing accommodations or vegan out there! They WILL NOT accommodate a vegan meal for you or comp your meal from the ticket price, even though tickets are just under $100! Their option, which I was originally told was vegan- vegetable kabobs-is , in fact, not and cooked with butter. They offered my this, a salad with not croutons, toppings, or dressing and no dessert and said that it's comparable to the 3 course meal the rest of our birthday party would get- full salad, steak & shrimp, plus dessert. We know vegetables don't cost what steak & shrimp do! I believe it was Mike whom I ultimately spoke to and he was the third person in upper management I spoke with. He offered to refund my party's tickets, but not comp mine or theirs do to their inability to accommodate for our birthday party (mine & my boyfriend's). He raised his voice at me and hung up without saying goodbye, we look forward to serving you, anything- mind you, I kept my tone even and respectful and was asking questions about why they are fighting for ALL of their customers to have an equal experience and what they were going to do in my case and in the future to treat everyone equally. As of July 2025- FYI: Eddie from Banquets is in charge of their menu and catering for the sunset dinner cruise. Keep calling Chula Vista and asking for him so we can all enjoy a good meal because that's what we paid for! I've called everyday for the last five days to get help and no one calls me back or asks me to call again. read more

We did the upper Dell's tour where you visit the Witches Gulch and Standing Rock. Line was not long. We didn't have a large group so seating on top was fine. Make sure you have a warm jacket for late fall/early winter. Tour guide was very informative. At the end of Witches Gulch, you can get a snack or drink at the concession stand. read more

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Fantastic boat tour. Seats are not the greatest. We are not small so sat inside on benches but still had great views. You stop for a small hike that goes to a bathroom and small shop with food and souvenirs. The captain and guide were both extremely friendly and knowledgeable. Had a blast! read more

Okay experience -- solely took the tour to see Witches Gulch since you can't access it via trail anymore. We weren't told that we should head down right away to get a place in line (had about 45 min until tour left). We got down there and were informed to sit in the last row. They then started letting people on by row 1, 2, etc. We watched some people walk right into the row 1 line though without waiting and they weren't turned back. Found out at that point that they ran out of top deck seating. We tried sitting together (2 of us) and were promptly yelled at by a passenger that they were saving seats. We ended up sitting in the back at the bottom of the boat. Thankfully, we didn't get motion sickness. However, you can't swap seats at any point. Also would've been good to know beforehand. We would've liked mixing up the view. Okay for what it is but kind of pricey and a bit of a headache. The tour guides and sights were great. Little silly that they have concessions but happy if that helps keep restoration going. read more

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