First, Chị xin đại diện nhóm xin ngỏ lời thank you for all your hard works prepare for our Viet Nam…read moretour. Second, I wanted to take a moment to express my heartfelt gratitude for the exceptional courtesy service and friendly of local tour guide (Thuận, Ngân và Nhựt) cùng với những bác tài là những người đã đồng hành, sự quan tâm từng chi tiết nhỏ đến nụ cười luôn nở trên môi như là người nhà trong gia đình trong suốt chuyến đi. Nhờ sự nhiệt tình, chu đáo và kiến thức phong phú của những bạn hướng dẫn viên mà anh chị đã có những ngày đi chơi vui vẻ, thoải mái cùng với những kỷ niệm thật đáng nhớ. Dưới đây là vài ví dụ điển hình. 1. Ngân đã giúp group đóng thùng và gởi đồ của nhóm mua từ Bắc vào thẳng Saigon hotel cùng với sự nhiệt tình đưa tiển lo lắng mọi điều cho mọi người trong nhóm lúc check in ở phi trường để chuẩn bị cho chuyến tour kế tiếp. 2. Sự nhiệt tình của Nhựt nên nhóm đã có những tấm hình thật đẹp trong suốt chuyến đi ở miền Trung. Thank you for making the tour so much fun, truly unforgettable and much more enjoyable. I look forward to the opportunity to travel with your company again.

Very rude phone etiquette. Bitch didn't answer my question and when I asked her to clarify what she…read moremeant. She hung up!! Topic Asian service. No customer service at all

I needed a place to renew my passport and i was so lucky that I found this place. Staff are…read moreenthusiastic, knowledgeable and dedicated and they do a lot of other services. If you lose your passport or it expires too long, they will still help you as much as they can. I had a great experience here! RECOMMENDED THIS PLACE!

This place is a scam!!! I went there to make a visa and they said it will be 3-4 days but never…read morereceived anything. Tried to call them but they never pick up. I will call police about this place. I should read the reivewsss.... Yelp shouldn't have their business on here.

I had a great experience working with First Consulting Group Immigration. From the very beginning,…read moretheir team was professional, knowledgeable, and incredibly supportive throughout the entire immigration process. (CR1 spousal sponsor) They took the time to clearly explain every step, answered all of my questions patiently, and made what could have been a stressful experience feel much more manageable. Their attention to detail and commitment to getting everything right gave me a lot of confidence. I especially appreciated how responsive and organized they were--communication was always clear and timely. It really felt like they genuinely cared about my case and my success. * A special thank you to Linh Nguyen (5*), who prepared our case from A to Z. Linh was extremely thorough, responsive, and truly dedicated. I really appreciate all the hard work and care put into our application. I would highly recommend First Consulting Group Immigration to anyone looking for reliable and trustworthy immigration services.

I am sponsoring my Vietnamese Wife. I chose this first Consulting Group after talking to many other…read moreoffices. The main reason for me to choose first consulting group is that they have many different offices. I met my Vietnamese wife at Da Nang, the city first Consulting Group have office. I been helped from Garden Grove office and also from Da Nang office. for convenience, offices close to each of us is very good. The staff was professional, knowledgeable, and responsive throughout the entire process. They explained everything clearly, handled my case efficiently, and made things easier so I wont be stressed out too much. I truly appreciate their dedication and highly recommend their services to anyone needing immigration assistance. If you are thinking about bringing Vietnamese relatives or close family member, getting help from this office in great choice. You will know you are in good hands

Saved my international trip! 3-day turnaround…read more This review is long overdue! I found myself in a major jam with international travel approaching and a passport expiring in five months. Trevor and the team worked around the clock to ensure I had a renewed passport in my hands within just three days of my request. Not only was Trevor incredibly responsive, but he also provided clear, concise guidance on all the paperwork, which took the stress out of a very frantic situation. If you need a passport handled with speed and professionalism, look no further. Thank you, Trevor and the team, for the miracle turnaround!

Incredible 5-star service! I was on a tight deadline for a business trip, and Trevor at Passport…read moreNow made the entire expedited process seamless. He even helped me address a mistake I made on my submittal coming up with a simple solution so my renewed passport arrived right on schedule. If you need a quick turnaround, government agencies make you nervous and wants a low stress experience, go with Passport Now!

Exceptional Customer Service - Ralph at Buena Park City Hall Passport Services…read more I want to take a moment to recognize Ralph from the Buena Park City Hall Passport Services because employees like him deserve to be acknowledged and celebrated. We made an honest mistake and showed up on the wrong date for our passport appointment. We had already taken the day off from work and school specifically for this appointment, so we were understandably worried and disappointed that we might have to reschedule and lose another day. Fortunately, one appointment did not show up, and Ralph went above and beyond by kindly accommodating us. What could have been a very stressful and frustrating experience turned into a positive one because of his compassion and professionalism. Ralph was calm, patient, respectful, and genuinely kind from beginning to end. I also watched him assist the couple ahead of us, and that really stood out to me. He was just as patient and attentive with them, taking the time to answer their questions and make sure they understood everything. His patience did not feel forced--it was clear that he genuinely cares about helping people. That level of customer service is rare and deserves recognition. Ralph is truly a model employee and an incredible asset to the City of Buena Park. I strongly believe he deserves to be recognized as Employee of the Month and should absolutely be considered for advancement and promotion. His professionalism, patience, and willingness to help represent exactly what outstanding public service should look like. Please make sure Ralph knows that his kindness did not go unnoticed. In a world where customer service can sometimes feel rushed or impersonal, Ralph reminded us how much of a difference one thoughtful and dedicated employee can make. Thank you, Ralph, for going above and beyond and for treating us with such kindness and respect. You made a stressful situation so much easier for us, and we are truly grateful. Buena Park City Hall is very fortunate to have you! Ralph deserves to be recognized, appreciated, and celebrated. Thank you for your outstanding service!

Extremely pleased with my experience here! Tammy was amazing…read moreand so helpful. We actually called on a Tuesday and was walk-in. Tammy said that Monday is by appointment so make sure you Schedule an appointment before you come. Tuesday, Wednesday & Thursday Only no appointment necessary. Have your application prefilled out, and you are good as gold here. Highly recommend them!

We came here to get our photos taken for Canadian Citizenship, they were amazing! I came with my 4…read moresmall children ages 3-7, we were able to get the older 3 to take the photos perfectly but my youngest wasn't cooperating so I decided to come back the next day and try again, they were very understating. I came back the next day, I was nervous that my daughter wouldn't cooperate but Nina was absolutely amazing! My daughter loved her, she listened to everything she said and we were able to get the photo! The patience Nina has is so comforting, she went above and beyond for us and I am so grateful :) I highly recommend Delphi passport and Visa Services.

The service was here outstanding! They deserve 10 Stars…read more My wife and I needed passports and called Delphi. My wife spoke with Nina, made an appointment for the next day. We saw Alen and Nina, the process was easy. They typed the application, took the photos, they sent in the applications. A few days later, we got text messages saying our passports were approved and exactly one week from the calling Nina our passports arrived by overnight via UPS. If you need a passport, visa, etc. call them; you will be glad you did.

The passport application office was very organized and incredibly kid-friendly. They have a nice…read moreselection of books to keep children entertained while waiting, which made the whole experience much easier for our family. The staff were welcoming, patient, and professional throughout the entire process. They answered all of our questions with kindness and made updating my child's passport quick and stress-free. Highly recommend this location if you're applying for or renewing a child's passport!

Was able to do a walk-in appointment to do a baby passport. I filled out the paperwork online and…read morewas able to get through the photograph taking process pretty quickly. Staff were friendly and welcoming! Definitely a faster process than probably going to a post office. See you in another few years when baby is no longer a baby and needs the next passport renewal!

Lady at front desk was insolent, arrogant, telling customer to shut up in the office. Offered the…read morehighest price tickets. Never offered to help .

Unprofessional, overpriced, and inaccurate...would not recommend…read more This agency lacks professionalism and below basic customer service. They attempt to handle too many services without adequate expertise, which resulted in inaccurate travel information and pricing that was significantly higher than market rates. Lan was rude, dismissive and difficult to work with, adding unnecessary stress to an already important travel process. I regret trusting this agency and wish I had reviewed prior feedback before moving forward. I would strongly advise others to look elsewhere.

No muss, no fuss and, most importantly, no line. The agent was very friendly and helpful.read more

Making an appointment was easy, but they don't make it clear that you have to pay with a check…read more(something not many college students carry). I tried to call to confirm the exact amount to put on a cashiers check, but I don't believe they even have a phone that rings. It would send me to voicemail and say they were busy so I had to drive there and ask a simple question. Just so anyone knows- the check fee is the exact amount listed on the site. I called while I was there and no phone even rang- the front desk person was just chilling on their phone :/

Great travel service. Janet helped my parents fly to Vietnam and back safely and with no issues…read more Would recommend their service!

They are the worst service and personality I have ever encountered. They screwed up the ticket for…read moremy under-age sister, who was forced to shell out $2,300 for a crappy economy ticket on a last-minute flight back to the USA at the VN airport. They denied any wrongdoing and accused my mom of using a VN passport for my sister, even though she had a valid visa that they had sold her with their shady business. And my sister checked-in by visa. They disregarded the evidence that my mom presented and screamed at her like lunatics in front of everyone. They even had the nerve to call the police and lie that she was causing trouble for their business. Hệ thống phục vụ khách hàng rất tệ, vô văn hóa khi chỉ tay nạt khách, phủi bỏ trách nhiệm khi book vé sai cho khách. Kiều bào mình sợ book online không an toàn nên mới cần những dịch vụ bán vé để giúp đỡ, vậy mà làm ăn không tử tế còn cãi cùn cãi cố, tới khi đuối lý thì kiếm chuyện đổ lỗi cho khách. Muốn đổ cho khách thì bước ra khỏi máy để khách tự vô ngồi book vé luôn đi. Làm sai không 1 lời xin lỗi, cứ kì kèo gia hạn đợi giải quyết. Người nhà mình tới khiếu nại họ cố cãi cho bằng được dù nhà mình có giấy tờ bằng chứng rõ ràng, sau đó họ còn gọi cảnh sát tới đuổi đi nữa. "Tôi không giải quyết cho cô, cô muốn thì đi kiện đi." Ai đời chủ đại lý mà ăn nói vậy không mọi người, tồi tệ thật sự. Thất vọng vì thấy lòng người và trách nhiệm con người quá bạt bẽo.