They have been late several times and have repeatedly said a delivery would arrive on a specific day, only to not show up. This is especially inconvenient since someone must be home to sign. Just this week, my medication was supposed to be delivered on Monday. By Wednesday it still hadn't arrived, so I called and was told it wasn't in stock. I asked why no one had contacted me to let me know, and the response was simply "I don't know." Due to the lack of communication and unreliable service, I would not recommend them. read more

If you ever get sent to this pharmacy through a provider - fight to change things immediately. I had multiple medications prescribed to me from a neurologist, and sent here. The neurologist knew I reside in Long Beach, he knew my local pharmacy. He chose to send them to Delta Drugs in Glendale. Delta Drugs fills, and delivers medications. They had a hold of my seizure meds and supplements. I had to babysit THEM for my medications. I had to call them every 2-3 weeks to remind them to send my meds. Even though I hounded them to refill and deliver my medications, they still failed, and forced me to cold-turkey one of my seizure meds (briviact). They had a heads up how many days I had left of the medication. They decided to ship a controlled substance through USPS instead of sending it through their drivers - during the holidays. It was supposed to arrive Friday morning - it didn't arrive. Tuesday we called checking for a status update and it was received by USPS. They had to cancel the shipment so I could receive my meds ASAP. I begged for my medication. My SO had to step in as I clung to my own sanity while fearing for my life as a result of cold-turkeying a medication that alters my brain chemistry. They FINALLY emergency sent it to my local CVS, and later finally released all of my meds to them, despite me begging for it to be done from the start. A patient should NEVER have to babysit a pharmacy. A patient also should never have to remind a pharmacy when their dosage has changed due to the doctor altering it. They messed up once, forcing us to drive to Glendale and picking it up. Then this debacle. They are wholly unreliable, and will harm someone if they aren't babysat religiously. =/ Something needs to be changed. I suffered a seizure as a result of a combination of the stress from everything, and lack of medication. I'm fortunate to be here today. read more

Absolutely horrible service. We have had a 90-day prescription for a specialty drug on automatic shipment for the past three years without a problem, until recently. They didn't ship the current supply, and we didn't realize it until we had only about a week of pills left. Called them several times a day for the past four days, all without anyone answering the phone nor returning a call when a message was left. Finally gave up and luckily got an emergency shipment from another pharmacy. read more

terrible customer service, very rude and uncooperative! substandard levels for any country of the world. Totally unreliable for patients whose lives depend on specialty medicines. I cannot believe they are in SoCal they should be not allowed to remain in business. read more

They literally lost my delivery of prescriptions and now I'm having to work with my regular pharmacy to fix this. DO NOT USE THIS PHARMACY. read more

Terrible service. Always send the wrong medication even after calling 4 times. And each 4 times they still manage to send the incorrect medication. So much negligence from this provider. People depend on these medications and they put people health's at risk. Shame on them. read more

I keep calling for 3 month, they don't return calls, customer service is terrible , always answer a CB machine, no a real person.

Best pharmacy ever! They are so responsive and helpful! Sate is literally the best and takes care of every patient that walks through the door. I will never go anywhere else. Thank you Delta read more

I love Delta Drugs! They always have what I need and great customer service. I appreciate their staff always going above and beyond.

Thank you Delta for coming to my rescue. I appreciate how you got my insurance to approve the prescription and you shipped it out to me so quickly. I will be transferring all my prescriptions to you guys and I highly recommend everybody do the same!! read more

The best pharmacy! Love the employees, they are always very helpful!! I definitely recommend! read more

Their customer service is horrible. They act like they don't know what they're doing, which is scary, because it involves medications. One time they told me they sent out my medication, and turns out, they never did. I would definitely try another online pharmacy. read more

I just wanted to say I really big thank you to Delta drugs. We ran out of G2 bags and were able to expedite our request and order everything right away. I am very fond of professional management and expertise in the field of enteral feeding. read more

First of all, I couldn't reach them for over a month, they didn't fill prescriptions. The office that sent them my prescriptions couldn't reach them either. Then they wouldn't send them. Then, when they did, they stated someone would be in my area to drop off, but then sent USPS instead. That caused further delay. I tried to get a consultation, they wouldn't talk to me about it, acted confused when I asked for paperwork for the drug interactions, and then mailed me the most generic paper about drugs being taken as possible, literally typed out the drug and the way it is used, taken, and dosage. When I asked for interactions, they didn't give me anything but "grapefruit". when I tried to transfer, they wouldn't send. They were irritable when it was initiated and they appear to use some sort of system that "may record calls" which no one has ever told me. State of California requires that, particularly because when it "may be recorded" it almost certainly is. Often with VOIP as an inexpensive phone system. They are supposed to lead with that. Regardless, they are terrible as far as pharmacies go. I realize there are many pharmacies with many issues, but this one was a major thorn in my side. read more

Delta drugs is so easy to work with. They are able to respond quickly to prescription requests. Sate is so thoughtful. I love Delta.

Thank you delta for helping me navigate the insurance process to get one of my medicines covered! The pharmacy tech and supervisor were so helpful and provided excellent customer service. I highly recommend. read more

Delta is a life saver! When a med I need was back ordered for weeks at a chain pharmacy, Delta came to the rescue and got it for me and handled the prior auth/coupon issues seamlessly. Now I don't have to worry about it. They pro actively handle prescriptions for my whole family, and have taken that burden off of me. I can't say enough positive things about their polite and on point staff! read more

Great service and attention to detail. They are experts in navigating the complex dynamic between your doctor, insurance company, and you the patient. Highly recommend!! read more

Kelsey is AMAZING! There were all kind of delays because things were on back order and I really needed it ASAP. She went above and beyond to make sure that I got it. Her customer service is EXCELLENT! What an awesome employee (and asset) she is to this company where people are needing things for their health. She is kind and patient and will do whatever it takes to take make sure you are taken care of. She always followed up to keep me informed of the time frame so I wasn't worried and having to track my order down. I cannot say enough about her. She is a blessing to this company and every patient that calls in. If I didn't know better, I would think that she owned the company the way she cares. I highly recommend Delta Drugs because of the outstanding service I received from Kelsey. Five stars isn't enough to really say how great the service was with this company/Kelsey. THANK YOU! :-) read more

Thank you Delta. I appreciate the extra work you put in to get my medicines covered. Patti went the extra mile to help me and i will be telling my friends and family about the customer service I received. Thank you!! read more

great customer service, they will go above and beyond for their customers. I recommend them to my friends and family. i like they're not a chain and get personal service. read more

A Huge thank you to Clarissa for always helping me out when I go get my daughters baby formula. She's always so kind and very helpful. Great customer service read more

This drug store whole sale is one of the best, there are a lot of awesome people working, Ani has the best costumer service; taking care of patients prescriptions and refills, Mike is the kindest pharmaculagist I've ever met, he takes care of the patient's needs as his closest friends. Celine is new there and is very careful about your orders and take care of everything needed for remedy and insurance. The owner is very kind, polite and caring, as I know from his employees. Lucin is also another employee who works excellent with my costumer and takes care of all our needs. I recommend this place for all. read more

They jack up the price of the prescription by a factor of more than 10 and keep calling to have you renew after you tell them you don't want it. Beware. They are profiteering. read more

This place is awesome my meds are always on time you guys deserve a 100 star review not a 5 star thank you for taking care of my meds for me

I am surprised by the negative reviews. I've only had top notch service from them since I've been a customer for the last 3 plus years. Never an issue. The people are always nice and helpful. Love working with them. They have recently been sending face masks as a courtesy with my wife and my medication refills. I'm very happy with them. I work with a compounding pharmacy for a different medication and always have issues, it's so nice to call and work with these fine people. read more

Im a long time customer of Delta Drugs and I love going there for all my medications. They have specialty medication that I was unable to find anywhere else. In addition, they have great staff who are very helpful, kind, and professional. read more

0 stars wasn't an option! Worst company on the planet! Avoid them at all cost. Auto shipments never ship, nobody in the company talks to one another so you have to repeatedly send over the same information to everyone in the company. They are AWFUL. Oh and if they need something from you, they don't call or ask they just ignore it and sit on it for weeks then play stupid . Total incompetence . It took 4 months to get prescription infant formula shipped out then it took them so long to process it the prescription expired twice! read more

The worst company to be your kid 's formula vendor! Worst! Every single month I have to send them a call to remind them to send my kid formula or they forget! So unprofessional. If this is your formula vendor I can guarantee you will have a lot of issues! Call a different vendor. your doctor will recommend a different vendor. This is the most lousy vendor to deal with. unnecessary hassles and stress . Terrible! read more

By far, one of the best pharmacies I've ever dealt with. Professional, reliable, Quick delivery system and an amazing customer service. Their pharmacists are highly educated and will go above and beyond to make sure their patients are getting the proper treatment. I'm extremely happy to work with delta pharmacy and will highly recommend them for your future needs. Thank you Delta pharmacy for your outstanding service. AM read more

I got disillusioned with my former Pharmacist so I've moved to Delta a couple of years ago and never looked back! Everyone is so professional, helpful and very respectful. Big shout out to Jasmine and specially to ANI for always going out of her way to assist, you are a keeper! read more

Completely unreliable pharmacy. The service is horrific and it takes them 7-10 days to fulfill your prescription. They lie about expected delivery dates. I have a thyroid disease and last month I was several days without my medication after ordering ~7 days before I was out. This month my prescription is apparently lost with USPS. I called today to figure out what's going on. I was blown off and told I'd receive a phone call in an hour. No one tried calling me back. Highly recommend finding another pharmacy. Delta has been a nightmare to the point that they don't care about anyone's health. read more

Was sent a medication refill that I didn't want or need by an over zealous (but kind) pharmacist. Called them up and they bent over backwards to help reverse the charges. Good customer service from Stephen. read more

I am a single mom of two daughters, one who is severely disabled and medically fragile. It is so hard for me to just run into a pharmacy to grab her meds because getting her out of the car involves so much. Delta Drugs has saved my sanity. Ani is ALWAYS on top of everything having to do with our account. She is always so bright and cheery, always asks how my girls are doing (asks about them by name) and always asks me if I am taking care of ME. That personal touch in a world that can so often be cold and distant, it is so nice to have a small business taking such good care of their clients. Thank you Ani and Delta Drugs for all you do!!!! read more

I usually dont do this:), but have to say... Delta pharmacy supplies pills for my dad and my aunt, and I always deal with Ani, she is great!!! never gave any problem, also easy going and goes way beyond her normal duties to help with any questions that you possible have. Also, does everything promptly, and has great personality. Would definitely recommend using this Pharmacy one for major reason that they have Ani there:) read more

Delta Drugs is great. I love their service and appreciate the discount they give me for my thyroid medication. They call me on a timely manner to remind me of my refill and deliver the medication to my door with no extra charge. Absolutely the best pharmacy service I have ever recieved! I appreciate them so much. read more

Great people!!! Always helpful, my parents love this place. Young girl made me coffee while I was waiting to pick up my parents medication.

Amazing service!!! Love going there no matter the day or time. delta prepares all my medications right away. I never have to wait longer then 10 mins. read more

Delta Drug is inconsistent, irresponsible, and have no conscience when dealing with our grandsons formula. Every 6 months his prescription needs to be renewed. This takes them at least 2 months to complete. They do not ship formula during this time leaving my grandson close to running out. They do not stay on top of paperwork, they make requests at the last minute. They do mot communicate with us about what is going on. It has been a nightmare for 6 years. read more

I use Delta Pharmacy to get my 2 year old daughters "special milk " (she has food allergies /on a prescription only formula) . I think they are very good . The formula always gets delivered the day of (when I call in her refill) or the next day . Considering that they're in LA and deliver specialty medical supplies to half of California , next day service is very good , what else can be expected . And for people griping about having to call in their refill , you have to do that monthly at commercial pharmacies as well . I have never had a problem getting anyone on the phone at delta either , although the beginning is a bit of a phone game between all 3 of you (customer, pharmacy & insurance) once the authorization goes through , all you need to do is call in monthly , to have your prescription refilled/reshipped . I'm happy with them . read more