1. Delta Heating and Cooling

1. Delta Heating and Cooling

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Richland, WA

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Delta Heating and Cooling

4.2 (21 reviews)
Closed 8:00 am - 5:00 pm

Services - Delta Heating and Cooling

Fireplace cleaning

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10 months ago

Knowledgeable and experienced repair technicians. Fast response time and great customer service.

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2 years ago

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3 years ago

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6 years ago

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5 years ago

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8 years ago

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4 years ago

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6 years ago

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11 years ago

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11 years ago

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7 years ago

Delta has always been very responsive, their service excellent and prices reasonable. I can recommend them without hesitation.

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6 years ago

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9 years ago

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Review Highlights - Delta Heating and Cooling

Their boss, Glenn, listened to some suggestions I had, got some kit in, tested and resolved my problem.

Mentioned in 3 reviews

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The Chimney Guy

The Chimney Guy

4.0
(13 reviews)

We had called and scheduled a cleaning prior to Christmas, but unfortunately he did not show up and…read moreforgot to call and tell us his problem. As a result I was not able to give him a good review at the time. However, today we finely got the service we requested, and then some! Mike showed up on time and ready to inspect and work on our fireplace and chimney, He did a great job of fully explaining some issues with our system and even made a repair to the firebox. During our conversations he was very gregarious and easy to converse with. My wife had several questions which he answered in detail, all the while taking care not to soil the inside of our home. In the end he even volunteered to help my wife with an issue she had with her shop-vac. This encounter was much more pleasant than I expected and although the charge was a bit more than I expected, I'm confident we got a pretty good value for the work performed. I can now easily add my endorsement to his chimney sweeping service.

In June of 2025 we requested Mike to come remove owl fledglings from our chimney and also clean it…read more He charged us $1948.91 so I would suggest a firm quote before using him. $155.91 was Wa. sales tax which should not be charged in Oregon on labor. I requested a refund for the sales tax and he said his accountant and the Wa. Dept. of Revenue told him he had to collect it. I asked for his accountant contact info that he failed to give. Contacted WDepofRevenue and they gave me the statute #. I forwarded this to Mike then he admitted I was due a refund and he would get it off to me.It has been over 3 months and 3 contacts later and still no refund. Our experience with him makes us question his honesty and integrity.

Chinook Heating & Air

Chinook Heating & Air

2.5
(27 reviews)

I was a loyal Chinook customer for about 10 years and enrolled in their Comfort 365 maintenance…read moreprogram with twice-yearly paid service visits. Unfortunately, my experience over the past couple of years has been VERY DISAPPOINTING. In December 2023, Chinook replaced a blower housing under warranty on my Goodman gas furnace. Recently, their own service manager confirmed that the WRONG size blower housing had been installed. It never fit properly, which led to vibration, noise, repeated wiring disconnections, and even periods during the winter of 2025 when our home had no heat. There was also a serious safety concern involving sparks and smoke when the blower assembly became dislodged. What is most concerning is that this issue went undetected for about two years despite multiple service visits under their Comfort 365 maintenance program, along with additional service calls involving different technicians. That represents a clear failure in workmanship and diagnostic thoroughness. I was told the supplier may have sent the wrong part, but as the installing contractor, Chinook is responsible for verifying proper fit before installation. Regardless of the source, the wrong component was installed and left in service for years. After paying around $900 for a blower motor replacement in January 2026, I reported that the furnace had become noisy again. Instead of reassessing their recent work, the technician told me the furnace was a "lemon" and quickly referred me to replace the entire system--including the outdoor heat pump, which had no issues--primarily due to its age (11 years). That raised serious concerns about accountability and the approach to resolving issues. The proposed solution for the blower housing problem was only a temporary "band-aid" fix, with no guarantee it would hold and no meaningful workmanship warranty offered, while I was told it could take months to obtain the correct part. Despite years of paying for maintenance services intended to catch and prevent problems like this, a fundamental installation issue went unrecognized until much later. This experience reinforced for me the importance of PROPER INSTALLATION, THOROUGH DIAGNOSIS, and ACCOUNTABILITY. I would not recommend their services.

Chinook will charge you a flat rate diagnostic fee if you call them to look at your AC , heater,…read moreetc. and charge super inflated flat rate for repairs. Avoid them if you can. I had them come out to look at a heat pump unit and they found a blown fuse on the low voltage side of the heat pump. In their brilliant diagnosis, they determined it needed a new fuse, and quoted around 400 dollars on top of already paying the diagnostic fee. They made no attempt to find the actual cause of the fuse blowing. If I had not cancelled the "repair" which was them swapping a 10 dollar fuse and charging $400, it just would have blown again, and they more then likely would then charge more diagnostics and more repairs. I called an actual skilled technician from Apollo, and they pinpointed the low voltage fault within an hour and had the part replaced and heat working again. Chinook will seemingly up-charge, fix the symptom and not the fault, and make no skilled attempt for actual fault diagnosis.

Delta Heating and Cooling - hvac - Updated July 2026

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