At first I was pleased with the initial consultation with Christopher and Diana. Their response was…read moreimmediate and they to found a time to give us a formal bid for a 15x25 paver patio. We were told that we were working with a family business that was given to the son and his girlfriend and they had been working together for 7 years (later Diana told me she was new to the business). They gave us great ideas how we could design our patio and fire pit, did measurements and said they would email a quote the next day. The day came and went as well as four other days. I called and texted per their voice mail request with no response. After I left a negative review, they got back to me stating their laptop and iPad were stolen. I gave them the benefit of doubt and they gave us a small discount off the price of the job. We decided to proceed. I give them 2 stars and here is why: 1. Chris was never seen or heard from again - they stated his Dad was sick and he left for Mexico for the summer. 2. Diana was only on site very briefly and occasionally - a handful of times, which I actually have documented. 3. The crew of 5 that was promised along with Diana or Chris always being on site only happened after I quit being polite and the last 2 days of installation, minus Chris or Diana. Diana only appeared after I said I was not releasing final payment. 4. The patio was to be level with the grass, per Chris they were to dig down 6-8 inches, the crew dug down 1 inch, I complained and a crew of 2-3 came out the next half day to dig deeper. Patio is still a good 3 inches above grass line. 5. Crew had no idea the size, dimension or details of patio, they kept asking ME how it was supposed to look. 6. Crew had the circle kit / pit in more than half the patio, I said that was not the design, had I not caught this, my pit would literally be off my second step - all unusable space. 7. We went back and forth from 1 step to 2 about 15x as the crew said they could then couldn't do it. 8. The pavers were laid incorrectly, when I told the two man crew they stated "don't you like it"? We had decided on particular pattern that wasn't being followed. Texted with Diana (as that was our only communication since we was never out to monitor the guys) and told them to relay the pattern. They tried to take the easy way out instead of relaying all the pavers, I said "Not acceptable" and directed them to pull them all up and start again. 9. I was told by a crew member who was laying the pavers that the border would have to be laid different directions on each side, horizontal on one and parallel on the other - I said NO they all can and will be laid in the same direction. 10. After pavers for patio were laid, the crew began to load all the leftover bricks - which were a ton. They had cut my grass 2 feet wider than they should have (since they had no plan to follow) and said I could plant grass. NO - we had plenty of pavers left, after a call to Diana they did lay the additional 2x15 feet of pavers. 11. Fire pit was NOTHING like we agreed. We told them we wanted a propane pit, the igniter switch and start switch on the side. Chris stated "NO Problem" and that he could even build a cover for the tank. NONE OF THIS HAPPENED AND IT WAS A DISASTER. 12. Fire pit was supposed to have a cap around the top - crew never finished it, built it too tall making for the cap to not be installed. the pit should have been 33" circle fire, we ended up with a 24 13. Diana brought me a regulator for a bbq/propane, had I used it for the pit it would have blown up. 14. To get my fire pit useable and somewhat appealing cost me another $300 - After my text to Diana about holding payment she removed that cost from my final bill. 15. The plastic trim that goes around the pavers to hold them tight was not complete around the back of the pit circle, I was told it was not needed, have you ever seen half a border, it looked unfinished and forgot. I stated they needed to finish the border whether it was cosmetic or not. 16. The same day I made final payment to Diana, Chris sent me a message to ask if the patio pavers was done to my satisfaction, he never replied to my response. 17. After having a rainy day, the patio is NOT level and we have water that pools and sits on top of the pavers. Had Castro their Project Manager been on site like he was the final two days, I believe this all would have went a lot smoother, had less problems and errors and I would have had a pleasant experience. If you want to be the project manager, do all communication by text, and have nothing done that was promised, this is your company. May 2020 - Due to the poor build quality, danger to the lack of ventilation and the igniter being below the burner our firepit was a hazard. Our pit did not pass inspection and cost us an additional 3k to have a professional company rebuild the whole pit.

These couple are scamming people in King County. Be aware! The law enforcement is chasing them Now…read more They showed up at my house, gave me a proposal with a Competitive price, took my check and never showed up to do the work. They are dangerous! The guy's name is Christopher Herrera and he shows up with a woman he says is his wife. He has tattoos all over face, neck and hands.

Eugene and his team helped us with our fencing project in mid 2024 when we moved into our new home…read more He had a very competitive bid to start with and was super communicative throughout the process which was helpful since we were going through a long distance move from California to the Seattle area. The finish was very polished and thorough. Beyond just the fence, they also helped clean up our pond and minor handyman work around the house which was very nice. The team also made sure to incorporate feedback as they worked through the project to ensure it was well protected for our dogs. Highly recommend them and will definitely work with them again in the future!

This was a great experience, they were far less than three other estimates I had. Got the work done…read morequickly and cleaned up the yard well. I have two other projects I will have them do in the future. Highly recommend!

I am a general contractor in Seattle specializing in remodel. We have been using ReNue roofing for…read moreyears now, they have done dozens roofs for us, including our own home without a single warranty issue. I couldn't recommend Scott and his company more, he is a true craftsman.

I initially hired Scott just to do a small project of putting a roof on my shed. I had not planned…read moreto put a roof on my house for another five years, but I was so impressed with his work and his professionalism, that I decided to have the whole house done as well. I have a classic old, brick Tudor house with a steep roof, and as you can see in the photo he did an excellent job! He was true to his word on the schedule and price. He paid attention to details, even painting some roof vents to match the color of the shingles and when he was finished, he cleaned up so well that you couldn't even tell he'd been here. Today, about eight months later, I discovered some rain water leaking down through the ventilation fan over my kitchen stove. I called Scott and he was here within the hour. Turns out, it was the roof vent had a rivet joint that failed, which was nothing to do with the new roof that he installed. He still fixed the leak for me at no charge. Hiring contractors is always a gamble and I've run across some bad ones, but Scott is definitely one of the good guys. In addition to his professionalism, he's a friendly, calm, and pleasant guy. You can rest assured he'll do a good job for you. I highly recommend him.

We used CJ NW Roofing after having some leak issues no one else could figure out. They came out,…read morepinpointed the problem almost immediately, gave us a fair quote and did an exceptional job. I've given this business name out to anyone who asks for a roofer. They even did my parents roof! Nothing bad to say! A+

They do good work and stand by it…read more A couple of years after having the roof replace a small leak was noticed, we believe from the skylight flashing. I called them to report the problem. Within a couple of hours they had someone at my house tarping off the questionable section. Sure enough that night we had a wind/rain storm. My attic was dry the next morning. Later that week they came out and replaced flashing, replaced the damaged plywood under the roof, and re-reroofed the damaged section. He even replaced the 25 year old skylight, for just the price of buying the skylight at Home Depot. These guys stand behind their roofs. It's nice knowing that if there's a problem, they've got you covered. Would use them again if I need a roof.

I had a great experience with Exceptional Home Builders. From the start, everyone was friendly,…read moreorganized, and really respectful of my home. It honestly felt like they cared about my opinions, and weren't just agreeing with my requests, to just get the job done. They didn't cut corners and made sure everything was done right. They took time to suggest different ideas that made the space turn out better than I expected. Really appreciated their honesty when it came to our budget. Instead of pushing for more , they helped me find ways to actually save money without dimming the quality. Their team went above and beyond, the whole nine yards, kept me informed, and made the process smooth. The final result looks amazing, and I couldn't be happier or more excited. highly recommend!

Kitchen remodel can feel overwhelming, but working with Tom honestly made everything feel…read moremanageable and even enjoyable. Customer service stood out from the get go. He was always on time, always followed up and never once made us feel like our ideas didn't matter. Every call was returned, every question was answered, and nothing ever felt rushed or brushed off. What really meant a lot was seeing how carefully he worked.He didn't cut any corners at any stage. You could tell he genuinely cared about doing things the right way and making sure we were happy at every stage. Big thank you to Tom and the entire crew for all the hard work and dedication. The new remodeled kitchen looks incredible and we truly appreciate everything that went into making this happen.

I cannot recommend Zoom and the team at Seattle Roof Systems enough! Zoom first noticed our roof…read morewas wearing down while working on another property in our neighborhood earlier this spring. He kindly knocked on our door to let us know it was at risk for moisture leaks, but instead of giving us a high-pressure sales pitch, he simply left his card and told us to call him in the summer if we wanted a bid. We had already received a different bid that felt incredibly high, so we decided to call Zoom. His quote--even with several added upgrades like a brand-new leaf guard gutter system--came in way below the competitor's price. Throughout the entire planning phase, Zoom was incredibly thoughtful, hopping on multiple calls with us to seamlessly coordinate the schedule. When it came time for construction, his hardworking crew knocked it out of the park. They completed the entire tear-down, structural decking and sheathing replacement where needed, composite fascia installation, and new shingles in just over a day and a half. The new gutters were installed a couple of days later and took only two hours. We are so grateful for the speed, efficiency, and incredible work ethic of the crew, but above all, we appreciate Zoom's genuinely caring, flexible, and zero-pressure approach. He feels like a friend now, and we will recommend Seattle Roof Systems forever!

I am happy to write a great review for Seattle Roof Systems. I called a few companies for quotes,…read moreand Zoom called back right away and was actually available to come out that same day to take a look at my rotting facia and gutters. The work was scheduled right away and everyone who worked on the job was friendly and fast. Communication with Zoom was easy as he is very responsive. I appreciate that he did a thorough and diligent walk through before and after the project was done. I am very happy with the work done and will look forward to working with him again!

Over a year ago, I engaged this company due to their reported high-end quality. Initially, their…read morework appeared satisfactory; however, by Christmas of 2023, I observed a decline in the quality of their craftsmanship. It seemed that their workers were prioritizing the completion of their tasks to attend the company party. They informed me that my floor required an additional $5,500 for repairs. Despite this, the floor still exhibits signs of unevenness. The stairs, which were supposed to be high-end, were of substandard quality, and the company had to return to complete the job. However, the work was still under warranty, but it cost an additional $4,000 to fix the squeaking floor they created. The final caulking of the stairs was also unsatisfactory. The caulking of the trim was never completed. I had to hire an electrician to fix their mistakes, which cost several thousand dollars, as they are not certified electricians. Regarding the painting, I noticed several areas where the trim was overpainted and areas that were not adequately painted. I did not receive the high-end quality I expected. I had asked them not to ask me to provide a review, but I keep receiving notices, so I am providing one here.

We have been looking for a landscaper for our new home and called to schedule an appointment with…read moreSunny Seattle. Since they only do the visits during specific dates each month, our appointment was scheduled a couple of weeks out. While it wasn't ideal to have to wait, we were willing as we understood this was their process. On the morning of our appointment, they sent a text canceling the appointment stating that they were "full on this route." Not only was it inconvenient having to wait so long for the initial appointment, but canceling at the last possible moment using an excuse when they've had our address and knew what neighborhood we were in all along was entirely unprofessional. We reached out based on the positive reviews. Unfortunately, our experience was otherwise.

Baldomero and his crew did a great job on our driveway. He was a proactive communicator, easy to…read morework with and was able to accommodate extra projects beyond the additional scope. Our driveway and the trees not only look great, but I know they'll last and that it will drain properly. I'll definitely call them for future work.

Removed two trees, stumps and completed hardscape and stairs project on time...hardworking…read morecrew...frequently consulted us to ensure we were satisfied. Highly recommend