I've used Randy's for about 5 years and have found them to be excellent mechanics, with excellent…read morestaff. They care about getting your vehicle fixed as soon as they can, and assuring it is "Dunn-Rite". Their shop is new, clean and well equipped. They even sell used cars and some are very interesting. Prices are good and fair. Try them. I don't think you will go anywhere else afterwards.

I bring my Lexus to Randy's for oil changes, tire rotations, annual inspection and other work (ex.,…read morebrakes). I am very satisfied with their work and everyone who works there is pleasant. The prices are reasonable and they follow up to ensure you are satisfied with their work.

When I went to pick up my car, it wouldn't start because the service staff had drained the battery…read more To throw salt in the wound, the work done on the frontend caused a metal-on-metal, grinding noise soon after we left the premises. Not going back.

Unfortunately I have had mixed results with the Kilmarnock Auto Clinic. When I have had oil changes…read moredone while I waited they were very good. But when I have tried to schedule more involved work, they scheduled the work without having the parts, even though they knew specifically what parts were needed. I was left with the feeling that they did not care about my business or my time.

1. They put synthetic oil in my teenage daughter's car without asking her…read more 2. The put a reminder sticker on that tells her to change the oil in 3000 miles, even though the manufacturer recommended interval is 10,000 miles. If I hadn't caught this, she would have paid for an expensive oil change seven thousand miles before it was needed. 3. They did not give her any receipt or paperwork whatsoever.

From the owner: For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive…read morevehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Gloucester.

Im due for another oil change. This is my favorite place on Frederick Blvd. The pro's here are…read moreawesome and very nice I recommend them highly!

Great visit at the Portsmouth location. Service was quick and very reasonable. I changed my oil and…read morecabin filter. They topped off my fluids, offered me water, and were extremely kind.

This has become my go-to spot for state inspections. Both times I've called, they were able to get…read moreme in immediately. They had my car in the garage within minutes of my arrival and back out with my new sticker in less than 30. I honestly wouldn't share any of this info online for fear of them getting too many additional customers - LOL - however, the employees here have been super friendly and highly efficient and deserve recognition. I have no doubt, based on their very apparent high level of care, that should I have any mechanical issues in the future, they will be my first phone call. Update: I unknowingly left my yeti in the waiting area and they called me to let me know they had it stashed safely for me to come grab it. Much appreciated!!!

Friendly, quick, and clean. I used online to schedule appt which was easy and had suv inspected in…read more35 mins.

Moved to the area in November of last year. Been getting my truck washed there every week. Today I…read morego to have my truck washed and the young lady says that it's a 25% up charge. Never paid that before since using it. No signs stating the increase. Just totally disappointing. That's $12 more. Plus I like tipping the crew. But that's just not fair. Either I pay the 25% increase or tip the crew. One has to happen over the other. Can't do both. So I guess I will have to take my loyalty somewhere else.

Van looks great. We just got off the Jamestown ferry and needed a wash. After the bath the guys did…read morea great job of cleaning windows, spoke wheels. The whole car. thank you buggy bathe. Price was fair and we got our money's worth

I've been there several times and they are very nice and took care of my problems. They fixed in a…read moretimely manor while I waited and was understanding about my finances, they were not pushy. I will go back for my repairs

Don't waste your time here. I went to see what was wrong with my ac and three different times they…read moretold me they would call me to update me. Every single time, I had to call them first. Finally, they claimed a part was broken, but could not tell me when they would be able to find said part and they would call me tomorrow. At that point, I decided I did not trust what they were telling me and told them I will come pick my car up. Upon getting into my car, i noticed they left trash, dirt on my carpet and inside of drivers side door, and animal hair on my seat covers (I do not have a pet). They do not appear honest, my car was left a mess, and I still had to pay $160.

Left there today and I have to say the crew working was awful. There was oil residue on the inside…read morepart of my door and steering wheel. Than I was driving to work and my hood wasn't latched and it was shaking ready to flip up on the highway. I own a regular how difficult is it to secure a hood.

I think there is a belief that if you have been to one Jiffy Lube then you have been to them all…read more.. However, that is not the case for the one at 82 W. Mercury Blvd. This team is ALWAYS the most polite, thorough & prompt in getting my oil service & tire rotation. They are detail oriented and the manager even went out of the way to ensure they keep 10 Qts of 0w40 full synthetic for my 6.2L v8 Camaro. NO ONE ELSE DOES THAT! If you're taking your vehicles anywhere else, you need to make the switch! I will always bring my cars here, because I know they are getting the BEST care, for the BEST price. Thank you!

I was there with my daughter today, she was getting an oil change and a few other simple repairs…read more Technicians were polite, friendly and worked well as a team.

I'm very pleased with Valvoline Instant Bill Change in Fredericksburg. I have three vehicles…read more Yesterday I took my Lexus 200 H, (Hybrid) in for an oil change and asked about having the transmission oil changed, They do that. In so doing they reported damage that must have occurred with the former owner. I enjoy watching them move precision from the comfort of my driver's seat.