Warning about Sonnenberg below: (to begin with, their website seems to be unsafe. Every time we…read moretried to use the website, our ainti-virus warned that the page was unsafe and was using phishing to collect information like credit card info.) They delivered a $400+ order to my home that was the incorrect size, seemed to be infested with fleas, AND ran over and destroyed a custom metal yard sign. We ordered small trap rock and they delivered rocks that were much larger. We weren't thrilled about it since it didn't match our previous order, but we didn't raise an issue about it. Within a few days, we noticed a significant amount of fleas when moving the rock around and working in the rocks. The issue only resolved once spraying the entire new landscaping areas with pesticides. (Never, ever, had this issue until this delivery.) In addition, when Sonnenberg pulled out of our oversized, FIFTEEN FOOT WIDE driveway (that nobody else has ever had a problem with) the driver pulled the back wheels off the driveway, hitting our custom made, metal yard sign we bought for $70 a couple years ago. (The closest replacement we found online is a junker from amazon because the sign was custom - not bought online like the one out there now.) When I contacted the "manager" Greg, I sent not 1, but 2 videos showing them hitting the sign. Greg had over a month and never responded. I sent a follow up email, no response. I called and asked for a different manager and was told the "general manager" Caroline would call, yet she never did. It's been months now. I called one more time today and talked to the special gem, Caroline. She was unprofessional, hateful, accusatory, and she denied any and all wrong doings. In fact, she went as far as to hang up the phone numerous times during very brief, accusatory phone calls. Then she would call back and start up again. She claimed she and Greg couldn't see a single thing in the videos. Then she went on to interrogate me about what the sign was made of and how big it was, as if it were made of straw or something. She tried to deny it over and over.  Only after numerous hangups, repeated denials, continued hateful remarks and comments, did I ask her why she was being so unprofessional and she remarked "you're being aggressive." After waiting for months, and being verbally abused by this hateful lady over and over, after a really piss poor experience, I was somehow "aggressive" for asking her why she was rude and expecting them to replace damaged property. Sorry, but when you're a really hateful person like Caroline, I guess you don't expect people to call you out about your behavior. Then when they do, you project it back to the customer. Great service! When Caroline called back after hanging up again, I let her go to voicemail so she'd be recorded. Imagine this - she suddenly found manners she'd been missing all day and left a polite message! If you don't compensate for the sign by the end of the week, I will send a chargeback for a full refund with the bank because this is horrible service, and after all of the errors on your part, the least you can do is apologize and replace the sign. Leaving this review anywhere I can since you all have a bad habit of removing unfavorable reviews.

never got a response to message sent needed 5 tons of top soil delivered the message was even read…read moredone lost a customer

This is my second home improvement project that McCollough's has done and I am very happy with…read moretheir service and installation teams. Their showroom is beautiful with many choices for flooring and countertops. Terri and Jennifer are so helpful and patient with the many questions that crop up during projects. The installation team is so nice, they returned after leaving during the project to move the refrigerator for me because they knew I was painting. Last year I had them tile my bathroom and this time they are redoing my flooring with vinyl and facilitating the granite countertops project. The installation is going very professionally and looks top notch. I highly recommend this business for your flooring and countertop needs!

Russ & Tracy run a World-Class Flooring & Carpet Cleaning Operation in St Clair County, IL since…read more1991! ... Recently, they opened up a Wholesale Carpet & Tile wing to their store front for all those "DIYs" and commercial contractors in the StL Metroeast. Their sales staff were extremely helpful and patient with me when I was trying to explain what my wife wants to do to upgrade our kitchen over the upcoming holiday season. They educated me on WATERPROOF FLOORING and presented the latest back splash designs to match pictures of my wife's present 1950's Retro Kitchen Theme. I witnessed their Team abiding by Russ' Motto: "Together we will find a solution that best fits your unique needs, style and budget."  Thank you!

The cleaner arrived on time & started working right away. He did a deep clean on my sofa; it looks…read morewonderful now. I would recommend this company to everyone.

The carpet cleaning company I made an appointment with backed out due to rain today. I called 24/7…read moreand was told they would be there in 90 minutes. 88 minutes later 24/7 showed up and did a wonderful job at the apartment I was moving out of. I recommend 24/7 for any carpet or upholstery cleaning job. Great people and great experience.

They cleaned seven of my eight heat vents we couldn't get the other openned heat vents and then did…read morefive cold air vents. Also the dryer vent. Moises showed me that I needed repairs and when I saw the vents came into my addition built in 1929 and it goes out to the cupboard space out to register. I am grateful for the work done.

Been using this company for years and had been very satisfied. My last appt was not so good. Was…read moretold not to buy Groupon as it would be honored-$78 for 5 rooms. Two guys came out 2 days in a row and had the same problem with the machine. A more experienced guy came out later in the day with a different machine and went over two rooms that had left spots after spraying. He did hallway upstairs and I told him to forget the other two rooms because at this point half of my day was gone. I was satisfied with the way the carpet looked. We were still charged the $78 with no compensation for my time wasted for one morning and one half of a day with two inexperienced employees. Also, they parked their trucks in my driveway and on street in front of house and left several oil stains. Who's gonna get that out?!?The next day I called the office bc the spots from the pretreat were visible again and bc no one bothered to contact me about this inconvenience. I was told they couldn't discount anything and that I was satisfied when they left... I wasn't about to explain to a carpet person that after the carpet dried I saw spots again. I will not be using them again. Customer service is everything.

Brian was a great guy! I love it when people just talk to me while they are doing their job. He was…read morepleasant and knowledgeable. We will definitely call Belan again!

My furnace conked out and needed a new HVAC person because my previous repairman had retired. It's…read morescary to try to find a new company that won't rip you off. I was referred to Beloman and am so glad! Rob came out to our home within a day, cleaned a few things to give me temp heat but still needed a blower motor. After ordering the motor, he was back in just a few days installing it. The price was more than fair and Rob was great! Very knowledgeable and very personable. I highly recommend calling them for your HVAC services!!!!!! :)

JDs Flooring did a spectacular job installing my wood floors and rebuilding my staircase! They had…read moregreat customer service and excellent communication. I couldn't be more happier with my Beautiful New Hardwood Floors!! Thank you all so much!!

JD flooring did an excellent job on my floors. I loved the simplicity & fluidity of the entire…read moreprocess. I'm a busy nurse & single mother, who is always on the go. JD Flooring staff kept me updated with pictures and timelines. I can really appreciate good communication & customer service. And my wood floors are immaculate! Thanks JD! I loved working with you guys.

Moldman Team was professional, efficient & promptly provided the remediation work I needed…read morepost-tornado. They provided a thorough report of work prior to completion as well as recommendations after the job was done. I'd definitely recommend Moldman services; as I plan to be a repeat customer myself. ~Christy

The value of the information and education with the consultation is priceless. Thank you for all…read moreof your help I would recyou guys every time.

They have a very large selection of vanities. We went there to look at them. Then ended up finding…read moreone we liked and purchased it. Then we found out the bad part. They do not deliver. They had people to deliver. We called the person they suggested and he said he didn't deliver that long of vanity. I called Hoods back and the gave me three more people to call. After two more no answers the third one set us up with a delivery. They were very helpful and on time. I guess if you had a truck to transport it and people to lift it, all would have been fine. Not two 70 year olds one being an amputee.

After driving by Hoods numerous times, I finally stopped by to see what it had to offer. It is…read morefilled with many vanities and flooring options at a discounted price. I didn't buy anything yet, but I will be back when I am ready to finish my remodel.