I just wanted to say thank you for being so understanding and I appreciate all of you in this…read moreoffice. You were honest you were supportive and understanding. I walked out being so happy. I was able to smile and feel good about myself. Thank you all.

Professional and friendly all around! Went for my first checkup and cleaning last week. Dr. Maloney…read moreand Carolyn, the hygienist, addressed all of my concerns with a clear action plan. I couldn't be more pleased. Great new office space too!

Disrespectful. Lack of care…read more Lack of urgency, Lack of compassion Untrustworthy billing. Greedy unnecessary cash grab. SELF-serving flip flopping of network participation Possibly targeting some patients? Ask questions (record) because once they extract those easy hundreds from your insurance for the 15 minute consult and panoramic/X-rays, you are STUCK! You will lose HUNDREDS when you want to change oral surgeons after you find out they suddenly demand the " highest" cash deposit .. or find out the office just made the network policy "change" to exclusively make things difficult for YOU! The delay waiting for the apt. and benefit grab of hundreds for that first appointment, makes it harder to switch to a better office like Cap District Oral Surgeons. BEFORE a CONSULT, and before you walk through that door, require they contact insurance for a prior auth and obtain a COPY. Actively involve insurance! DONT BE THE DESPERATE FOOL they profit from! Their shadiness cost pain, delay of care, and loss of 2k worth of an annual dental insurance benefit. After rep verified procedure was covered in full by insurance with no deductible, the manager changed it up to require a cash down payment for the surgery now stating the "surgery" was billed differently allowing them to demand cash also!!! All of it should have been with our insurance - with no deductible! How in the world can the X-rays and expensive 15 minute consult be in network and covered at 100 %, but the extractions also covered at 100% demand a huge CASH down payment at the highest estimated cost! UNETHICAL????

The dental staff and dentist were lovely. Their requirement of a full payment up front to be seen…read morefor a consultation and then holding that payment until after they cash the insurance check, even with the insurance company determination (and check number they mailed)stating I was not responsible for a payment. Today the billing department stated it could take 2 more weeks for me to see that refund. I didn't realize I was in the money lending business. Seems odd they knew what my insurance would cover for the second visit while in my first visit but couldn't figure out I wouldn't owe anything for that first visit.

The support staff is great, Meghan was very patient and helpful with getting me scheduled, and all…read morethe nurses who worked with me were very kind. The wait periods were a bit long; scheduling was over a month out, and I waited 40 minutes in an exam room to be seen for the consultation, but the wisdom tooth removal itself was excellent. I had next to no pain during recovery and zero complications.

Made my wife and I wait 1 1/2 hours past out appointment time. No I'm sorry no deduction of payment…read morejust running behind . terrible service Can't leave a minus star rating

Worst experience I have ever had in a medical office. I waited 2+ hours to see the Dr. There was…read moreno justifiable reason for me to wait that long. Everyone who checked in after me, was called first. I watched 2 people who checked in at the same time as me, walk out the door to go home. At one point I politely asked one of the receptionist how long it would be and got a snarky answer while she tried to hide behind her computer monitor to avoid eye contact. At the end, there was only me and one other patient in the waiting area, who checked in long after I did. Another couple came in and asked how long I had been waiting and I told them my appt was at 2:30, and it was now 4 o'clock. The other receptionist stood up and yelled at me across the room. "WE HAVE THREE DOCTORS!" ??? They finally called me in and I sat for another half an hour in the dentist chair before the Dr. came in.

Dr. Delgado certainly has his ducks in a row! He is a super nice guy and has no issue taking the…read moretime to calmly explain everything that he is doing. I am an Engineer so I found it very interesting and I never felt rushed. My tooth is a strong as it was before and it feels like a real tooth in my mouth...AMAZING! I want to make an exception here to mention Nicole in the Billing Department. My insurance SUCKS and she really went out of her way to help me. After arguing with my insurance for months she stayed after hours to finalize my claim after contacting my insurance company for me PERSONALLY ...and they are OUT OF NETWORK!!! ...so she did not have to do that!!! THANK YOU NICOLE!!! :)

Dr Lyon and the hygenlist are great but that secretary is rude and has no manners. can't talk about…read moreinsurance she gets so offensive and then continues to say Dr Lyons won't be taking insurance soon because of people like you really because I question that my insurance said they paid the bill and your gonna say are u really worried about 20 $ I will give it to you .. nope very nasty Attitude and I'm not the first who feels this way my coworker said the same ! it's sad Dr Lyons is so sweet ..

I would suggest you steer clear of this man. He submitted a claim to my insurance company and also…read morecharged me for work he didn't complete. I needed a root canal and he referred me to an out of network dentist. I found another dentist that was willing to do the work. The first question asked was if i was prescribed antibiotics. I had growth that Lyons ignored. I could go on, but after 8 months he called me to say he had a crown to put in. Told him it wouldn't fit, and he hung up on me. This man lacks character and integrity, has a lot of turnover with his staff, which speaks volumes. I was forced to give a star...its really a ZERO

Dr Bayuomy was very kind and caring and that made a huge difference…read more He even sent a text message the night of my oral surgery which I thought was very thoughtful. The staff there were all great.

I invested 6 months in a major procedure to be turned away on the day of surgery because I didn't…read morehave the remaining 50% of the bill in hand. They were right, but uncompromising. So I left. I'll be getting that refund, and they'll get nothing.

Dr Smail and his entire staff are exceptional. I recently had surgery in his office and felt very…read morerelaxed and comfortable knowing that I was on good hands. I've read to expect swelling, etc. After this type of surgery is performed and I can honestly say I have had zero swelling and very little pain afterwards. I highly recommend Dr. Smail and am so pleased that my dentist sent me here. Thank you to Dr Smail and his staff for their care and professionalism you guys are the best

Communication! Nobody communicates the specifics. Went to this dentist with intention of having a…read moretooth extraction. He had xrays and I was sent there by my dentist with a message from her for an extraction. They tell me no this is just the consult. They had my health questions filled out on the email they sent me with meds and health issues filled out. I don't have a lot of time as I work full time and care for an ill family member on hospice. My time is limited. There is barely a tooth there as it was decayed under the crown. When I did see the dentist he asked me two questions stuck his finger in my mouth and said ok we can do this today but I have to fit you in. Two hour wait time. If they had told me that it was a consult I would not have taken the appointment. He may be a good surgeon but there was no communication. They asked me to be there at 720 and they didn't open the door until 730. Then they wanted a fee for a consult, that was a hard no. So no I would not recommend him. His office was all pretty furniture and big screen TVs but I feel it was just a little too foofoo and not enough medical.

Update. Today I went to another dental office and brought…read morethe CD with my records from Aspen. The hygienist tried two computers but was unable to open the CD. I wish Aspen used a more accessible software. Better yet, as was suggested by my new dentist, to just have the records, including x-rays, emailed to me

If I could go lower I would. Made my first appt back in December of 2025. They cancelled without…read moretelling me. Rescheduled for February and they cancelled that due to weather. Rescheduled for March and they changed the time of my appt without even calling or asking if I could make that time. In 4 months have never once benn able to get and have them keep an appt. Constant over booking and they do not prioritize people who made appt a month earlier when it was open. Horrible experience. No customer service. Made appt with Latham office no problems

Do not go here if you need to use any kind of insurance. The level of care from Dr Farren and his…read moreassistants is great but his office staff is not helpful. This office is best for out of pocket only. Do not expect office staff to assist in any way to get insurance to cover your visits.

Dr. Farren and his team are AMAZING! Recently had a tooth extraction with sedation. It was one of…read morethe best experiences at the dentist I've ever had! If you have dental anxiety, I highly recommend this oral surgeon and his team! They will be doing my implant in the coming months! I LOVE this practice!!

The Doctor has a great bed side manner. His listen to you without pushing you into work. The best…read morepart is your appointments always feel painless.

I have seen a few dentist in my life. By far Dr Wynnykiw gives you the truth of how things are in a…read morecompassionate way so you can make the right choices for you. also when having treatment he is very gentle which makes your appointment much more easy for you. he also has friendly and informed staff that can answer questions for you.