I just wanted to say thank you for being so understanding and I appreciate all of you in this…read moreoffice. You were honest you were supportive and understanding. I walked out being so happy. I was able to smile and feel good about myself. Thank you all.

Professional and friendly all around! Went for my first checkup and cleaning last week. Dr. Maloney…read moreand Carolyn, the hygienist, addressed all of my concerns with a clear action plan. I couldn't be more pleased. Great new office space too!

I can only say the most positive things about my experience with Dr Reilly and his team. I had two…read moreteeth removed and only needed one Tylenol for recovery. They are professional in the most considerate and responsive way.

I had to have a broken tooth extracted in March of 2023 which my general dentist could not handle,…read moreso the dentist referred me to an oral surgeon (Empire Oral Surgery). The appointment required well over a month, and I asked if the healthcare staff wore masks while performing the procedure and got an equivocal assurance that they did. When I arrived for the procedure I found that all the staff at the practice were not wearing masks of any kind, and when I asked if the attending surgeon would be wearing a mask I was told that he would not (you can read my May 18th review of Empire Oral Surgery if you want the details). I know that there is no longer any law requiring that healthcare workers wear masks and that politicians have declared that the COVID pandemic is over, but the pandemic is *not* over and the law often is wrong. I had to beat a retreat and then search for a surgeon who would observe basic biosafety protocols. I called my general dentist and asked for any other oral surgeons he might recommend and came away with a list of four. To their credit the first two offices were honest and said that they would not wear masks (one "No" and a second "Hell no") but the third, Dr. Gelder's office, said that they'd "take it under advisement" and get back to me. They called me back an hour later and said they'd wear masks for the procedure. I offered to furnish the N95 masks (sealed and factory stamped) but they said they had them on hand. The only problem was that they'd have to schedule the appointment two months out. I accepted and babied the broken tooth for the next couple of months. Once the appointment came I have to say the experience was completely different than Empire Oral Surgery. I was greeted by a nurse wearing an N95 mask, taken to a well-ventilated surgery suite, and was worked on by Dr. Gelder who also made a point of wearing an N95 mask while entering, administering anesthesia, performing the procedure, and suturing up/telling me how to handle aftercare. This was not a simple extraction: it involved a tooth that had vertically sheared and broken below the gum line, and it required a studied hand to handle it (believe me, in the five months I had to wait for this procedure I had plenty of time to read about it on the internet). Dr. Gelder and his nurse were extremely good at their work. If you want a very very good surgeon -- Dr. Gelder (and his nurse) are the people to go to. If you want someone who will respect your concerns about COVID -- Dr. Gelder (and his nurse) are the people to go to.

Disrespectful. Lack of care…read more Lack of urgency, Lack of compassion Untrustworthy billing. Greedy unnecessary cash grab. SELF-serving flip flopping of network participation Possibly targeting some patients? Ask questions (record) because once they extract those easy hundreds from your insurance for the 15 minute consult and panoramic/X-rays, you are STUCK! You will lose HUNDREDS when you want to change oral surgeons after you find out they suddenly demand the " highest" cash deposit .. or find out the office just made the network policy "change" to exclusively make things difficult for YOU! The delay waiting for the apt. and benefit grab of hundreds for that first appointment, makes it harder to switch to a better office like Cap District Oral Surgeons. BEFORE a CONSULT, and before you walk through that door, require they contact insurance for a prior auth and obtain a COPY. Actively involve insurance! DONT BE THE DESPERATE FOOL they profit from! Their shadiness cost pain, delay of care, and loss of 2k worth of an annual dental insurance benefit. After rep verified procedure was covered in full by insurance with no deductible, the manager changed it up to require a cash down payment for the surgery now stating the "surgery" was billed differently allowing them to demand cash also!!! All of it should have been with our insurance - with no deductible! How in the world can the X-rays and expensive 15 minute consult be in network and covered at 100 %, but the extractions also covered at 100% demand a huge CASH down payment at the highest estimated cost! UNETHICAL????

The dental staff and dentist were lovely. Their requirement of a full payment up front to be seen…read morefor a consultation and then holding that payment until after they cash the insurance check, even with the insurance company determination (and check number they mailed)stating I was not responsible for a payment. Today the billing department stated it could take 2 more weeks for me to see that refund. I didn't realize I was in the money lending business. Seems odd they knew what my insurance would cover for the second visit while in my first visit but couldn't figure out I wouldn't owe anything for that first visit.

Dr Adams was my surgeon and he removed all 4 of my wisdoms. I highly recommend this place. They…read morehave great staff. nurses, receptionists, and surgeons. they're all very nice, friendly, fast, and efficient with what they do. I knew i was in great care with them. This is my first ever review on any place and i think it's well deserved. I would go back to them if i ever need any more of their services!

Made my wife and I wait 1 1/2 hours past out appointment time. No I'm sorry no deduction of payment…read morejust running behind . terrible service Can't leave a minus star rating

Today's surgery went so quickly that I didn't even have time to stress. Dr. Tim Adam was efficient,…read moreprofessional, and immediately put me at ease. His assistant Virginia was so kind and attentive -- she could tell I was nervous and made sure I was comfortable before and during the procedure. Afterward, she didn't rush me out but told me to relax and even went to get my sister, Samiah, who came with me. Later, when I left, Nyjina from the office called to let me know I'd forgotten my favorite cup -- and moments later, I looked up to see Virginia walking toward me with it in hand. You have to love these people. Truly the best experience ever -- caring, professional, and genuine from start to finish!

Highly recommend, staff is amazing and so friendly. Have had several cavities filled and a root…read morecanal and all of the work was a great experience.

Dr. Julia Cerny took me on as a new patient almost 4 years ago. Afraid of dentist like most people…read moreI only went when I needed emergency dental work. I waited a few days after my dental appointment to post a review because I could not stop crying. (Don't worry they are all tears of Joy) Dr. Cerny's office is nothing but professional. Each member on her team plays a vital role. Alice is wonderful she goes above and beyond helping patients figure billing out so we don't have too. Amanda the dental assistant is always smiling and a will go out of her way to make you comfortable. Lisa the dental hygienist is real gentle and the whole time she is cleaning your teeth she's educating you about proper care of brushing/flossing. I have never touched that charcoal based toothpaste again! Even the new girl Kaylie it's like she's been there since I became a patient. Everyone there is awesome all kind and respectful. It's comforting going into a Dentist office and not experiencing any anxiety or feeling judgement from any of her staff. The office is always clean and never smells bad. Dr. Cerny She is very honest and knowledgeable about cosmetic dental work but also what really is the right course of treatment. Most of all Dr. Cerny listened and only stated facts. She told me what she can deliver and not only did she make it happen but she truly cares about each and every single patient. She fixed my dental issues that were results from careless work performed by another dentist. I can chew properly now and there's no pain anymore. After the work she did to my mouth I have had nothing but compliments and people wanting her contact info. I can't Thank you Dr. Cerny and the team enough for making me smile again. I have all the confidence now to take more selfies with my daughter. Without you taking me as your patient and working with me this would not have happened. I actually can't wait to see them again in a few weeks. If anyone is looking for a respectful dentist office and a professional team please check Dr. Julia Cerny out. Oh FYI not only does she do dental work both general cosmetic and orthodontist she also does Botox, lip fillers, Euro/threading etc. I think it's safe to call her #SuperWoman in the white lab coat. I have shared before and after pictures on her business fb.

This used to be good but has gotten sloppy mainly because Dr. Swalsky takes too much on. He can…read moreonly devote a limited time to each patient so if something goes wrong he just patches things up. Even the receptionists seem to lose their focus from time to time. I had one appointment that never made it into their system. I have had botched work due to Dr. Swalsky's haste twice that caused unnecessary pain, time and expense. I changed dentists after a long time and am happier now, even with the time they devote to the patient. I guess I had forgotten what it's supposed to be like. Halfmoon are competent and have the right intentions I guess but they need to step back and retool.

DO NOT GO HERE!! they will scam you with a smile on their faces. they seemed very nice however, I…read morewas paying out of pocket and asked for a quote for a cleaning. they quoted me $150-200 which i agreed to. I get there and the hygienist took it upon herself to do an extra service without asking and made it sound like it was just a deeper cleaning. she did this without telling me it would be an extra $216 ON TOP OF the regular cleaning charge. essentially, i was double charged for a single service. they didnt even bat an eye when I complained about it. if you decide to go, check your bill and verify with them the cost of everything.

I would not recommend this office to anyone because it was my experience that the office manager…read morewas extremely disrespectful and argumentative, The receptionist was not at all knowledgeable of any of the questions that I was asking her. And no she was not a new employee. I was hung up on and was asked if I wanted to cancel the remaining of my appointments. The only thing I called there for was to ask what the next step in my dental treatment was going to be. The dentist that is going to do my root canal called them and spoke directly to the dentist that was treating me and no one including the rude office manager had no clue what I was talking about. I was told we have no record anything that you are talking about so moving forward when you call here listen to what is being told to you and give us the respect that we are due. I tried to explain to her that I was sitting there when the other dentist called them the office manager continued to over talk me and would not listen to anything I had to say. She hung up on me twice. If you are loosing records/notes and being that disrespectful what are you going to do during the procedure that I will be paying you to preform on my mouth. No thanks keep your unorganized services and disrespect.

went in for a 930 appointment at 920 I got there filled out my paperwork here it is 1005 and I…read morestill haven't been seen a person walks in and gets seen one second later literallt did not even have to sit down. I left and called to complain and the receptionist SHAUNA is very rude and hangs up midway while I am speaking to her. HIGHLY do not recommend terrible receptionist service and they lie about appointment times no way I should be sitting in the waiting room 30 minutes after my appointment was scheduled !

After years of great service they've changed dramatically at least the customer service has. Their…read morenew appointment confirmation process is deeply flawed and they know it, but when I protested being wrongly called out on not having followed their new procedures. (I had confirmed my appointment and not received any kind of acknowledgment, and I was on time) all I got was a lecture about not doing things correctly. I felt this was outrageous, especially after never missing an appointment in 20+ years. I also hate to think about how many thousands of dollars I spent on crowns etc.

I would give 0 stars if I could. The dentist dismissed me because I got a second opinion. I went…read morefor a cleaning and they said I can leave. Do not go here. Completely unprofessional and overwhelmingly rude.