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    Demel

    3.8 (505 reviews)
    Closed 8:00 am - 7:00 pm
    Updated over 3 months ago

    Demel Photos

    DEMEL ATMOSPHERE

    What's the vibe?
    Touristy
    Classy
    Loud
    Good for groups

    Recommended Reviews - Demel

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    Emperor food in a paper box
    Long D.

    This is the review for the demel cafe in front of the Stephen church. Quick to go spot to taste the Emperor pan cake with plum sauce. Touristy food, touristy spot, touristy price and cold Austrian service. No complaints since I never love pancakes anyway.

    Outdoor seating
    Roya J.

    Took a walking tour and our guide recommended this place for the pancake desserts. We ordered a pancake and a strudel. Both were good, especially with the respective sauces. Went well with the Anna's coffee. We sat outside but they also have indoor seating with an upstairs area.

    The window
    Carolyn S.

    The wait is really, really long, but it's actually not that bad if you stick it through because while in Vienna... Demel is one of those iconic historic cafes that you have to experience as well as taste. I tried their famous Sachertorte, and while it didn't top Sacher Hotel's (the ORIGINAL home of the dessert of course) it's a chocolate dream. That mix of chocolate sponge cake with apricot jam and chocolate ganache is just something you can't miss. The cafe itself is lovely, and I felt so fortunate to sit outside and gaze out at the sidewalk even though it was a rainy day, the ambiance like something of a story book. A must see when going to Vienna for the quintessential European trip. My twin and I went Sept '25.

    Ethan G.

    I'm glad I tried it and the cafe was absolutely beautiful, but our pancakes seemed a little not fresh. The plum sauce also overpowered it a bit. Would recommend trying it but not dying for it.

    Anna O.

    We wanted to try the viral pancakes and boy were they good. They smelled so good and I see why so many people buy them. They were fluffy and sweet. I liked the crispy part since it was soft on the inside. If you happen to be near one and can take it to go I would suggest it!

    Jill R.

    We were told from family at home to visit when we are Vienna. -Long line for the cafe -We did take out of pastries -Near a lot of fine shopping stores -Very busy

    Bar area
    Susan C.

    While doing research on famous food to eat in Wien, Demel popped up as a classic Viennese dessert shop open since 1786, famous for their variety of traditional pastries such as Sacher torte, Kaiserschmarnn, apfelstrudeln (apple strudel) and other Viennese cakes. The store started as a confectionery by Ludwig Dehne, then after passing it on to his apprentice Christoph Demel, becomes the royal purveyor of sweets to the National Hofburg Theatre, which was across the street from Demel's original location. In 1888 they moved to the current building, which rooms being decorated in the Roccoco style. While walking around our first late afternoon/early evening we happened to walk by and were enticed by the delicious smells wafting out the door. I didn't get a pic, though you can see in some other posts that they make fresh Kaiserschmarnn (pancakes with seasonal jam), you can smell the milk/cream/butter, sugar and eggs turning into delectable morsels of tastiness as the batter is poured then pan-fried lightly. So hard to resist these though we hadn't had dinner yet so didn't want to ruin our appetites. However since they close at 7pm and it was nearing 6:30pm we decided to grab a few pieces of cake to go. All individual slices were €7.90. You can also buy entire cakes. Sacher torte: one of the famous things to eat in Vienna, this consists of a two-layer chocolate cake with a light apricot glaze applied to the cake, then covered in a thin coating of chocolate glaze. I had read online that the crumb of Sacher torte can be kinda dry, I have to agree that both options we tried this was the case, not too off putting since that seems to be part of the original texture, but customers should be aware it's not like biting into a moist red velvet cake or brownie. The flavor of the cocoa was apparent, I say that because it taste more like cocoa to me than processed chocolate. The apricot glaze added a tidbit of acidity to bright the bite. Fächertorte: this was like a seasonal "all-in-one" strudel to me, describing the layers from the bottom up--poppy seed paste, almond cake (could really taste the nuttiness in the flour), julienned apple slices, cooked plum compote, all baked inside an outer crust. Felt like a very traditional eastern European autumn dessert and very light in sweetness. May not be for everyone. Dobos torte: according to google, this "is is a classic Hungarian sponge cake made of six thin layers of sponge cake filled with chocolate buttercream and topped with a hard caramel glaze. Created by Hungarian chef József Dobos in the late 19th century." The Demel iteration used regular buttercream and was delightfully creamy and rich. I only wish the cake slices were a little more generous. If I were in Vienna again I would certainly try their pancakes, maybe some of their cookies too. Our interaction with the staff was minimal though generally pleasant, we had questions about ingredients in a few of the cakes, which they were able to answer. Hours: 10am-7pm daily For more info: https://www.demel.com

    Famous pancakes and plum sauce
    Diane R.

    6 of us went while on vacation in Vienna, due to party size a short wait. It's a cute place. Our lady server was friendly and helpful. We each got something different, the famous broken pancakes were good but too much cinnamon in the plums, others weren't wild about their desserts either. Ordered the amaretto, baileys coffee I think they forgot the Baileys the coffee was bitter. Restrooms are small and clean.

    Sherise K.

    The best thing I ate in Vienna was Kaiserschmarrn with plum sauce at Cafe Demel. The line was long, which was expected since it was the holiday season, and I was seated outside. The interior looked fantastic, and I wish I had the opportunity and time to sit inside. I ordered the scrambled pancakes (Kaiserschmarrn) with a glass of sparkling rosé. I had the sweetest waitress, who gave me a complimentary glass of rosé after I told her I came to Vienna because my grandfather had passed and it was his favorite city. definitely want to go back, but next time I will be seated inside.

    St. Stephen's Cathedral in Gingerbread
    John C.

    During a recent European Trip, Mom was insistent on experiencing Vienna's cafe culture. We debated between Demel and Cafe Central but settled on Demel. We were in line about 25 minutes before they opened and there were probably 40 people in front of us. We watched as they prepped the patio and then the doors opened about 5 minutes before the listed opening time. We followed the line of folks in front of us through the gift shop where chefs were already prepping lots of Kaiserschmarrn. We went upstairs and grabbed a table for two. I was a little surprised to see other groups of two and singles take four tops. That doesn't seem right but it was first come-first served. The inside dining areas are very pretty. Eventually someone came by to take or order. We got a latte, a hot chocolate, an order of Kaiserschmarrn, and an order of their donuts. Everything came out pretty quickly ( we saw the "buffet" that servers can use to prep the most ordered items in the hallway upstairs which makes service easy.) Everything was delicious. The pancakes were fluffy and sweet but I think the donuts with the vanilla sauce were our favorite. The place was VERY busy as we explored the gift shop before heading out. I'm glad we got there when we did. Demel was a fun experience and I'd recommend it!

    Jo W.

    As I was exploring the Hofburg Palace area and the souvenir shops during the late afternoon/early evening, I stumbled across this really cute bakery/patisserie/restaurant called Demel that has been around since 1786 and was loved by aristocrats and royalty. Apparently Empress Sisi herself was a fan of their candied violets! I was enticed by the beautiful displays of desserts and decor, so I decided to try dinner and dessert here. I'm glad I decided when I did because right when I got in line, the line behind me exploded. It ended up being a huge tourist trap--food wasn't that great lol. And when I asked for water, I meant complimentary water, not a bottle of water that I ended up being charged about $5.00 USD for. I ordered: Goulash: I never had goulash before, but I had a feeling that what I was served was not representative of a proper goulash. The one word I can use to describe it is "sad." Attaching a photo, as a picture speaks a thousand words. A sad steak drowning in muddy sauce with 3 plain potatoes. Marillenknodel: homemade apricot dumplings with butter crumbs. This was a very rich and super-sweet dessert. No regrets of ordering this. Trying it once is enough for me. It was a cute location though!

    Soseh P.

    We stopped by their smaller counter right across the church and got their famous dessert. One day we got the poached beer and fruit topping which was great and then we went back next day for the cream version. My favorite was the cream version but my husband loved the fruit version. Highly recommend stopping by and get your self this amazing dessert.

    Sacher torte stand inside the shop
    Jo L.

    We wanted to check out Demel and got there about 30 minutes before close, but managed to snag a table outside right away. Even though it was late they were still packed. I got a hot chocolate and Kaiserschmarrn (fluffy pancake thing with plum jam) and it was delicious. The chocolate was not too sweet but very rich. Right when they closed they literally closed out all the tables and locked the doors! So that was a bit weird and rushed. Also, Bathrooms were just okay and a bit cramped and far in the back of the store. But if you're in the area and want some nice treats and you don't have a huge wait, I would recommend it.

    Yummy!

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    7 years ago

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    2 years ago

    Took 30 minutes for the waitress to bring an underwhelming apple strudel. Not worth the long wait to get a table.

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    7 years ago

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    3 years ago

    Dreams are made at Demel. Best stop is Vienna. If you like chocolate and elegance,this is the place

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    3 years ago

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    7 years ago

    Classy (but pricey) place to get your Viennese cake fix handled. Wonderful interiors and large selection of cakes.

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    3 years ago

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    3 years ago

    I had the pleasure of trying the apple strudel at Demel, and it was truly the best. Thanks.

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    7 years ago

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    Page 4 of 13

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    Joma

    Joma

    3.9(57 reviews)
    0.5 kmInnere Stadt
    €€

    A friend and I had breakfast at JOMA a few weeks ago when we were visiting Vienna. We made a…read morereservation (I'm not sure we needed one for breakfast, but it seemed like you might need one for brunch - by the time we left, there were reserved cards on a lot of tables outdoors). We sat on their patio, which was lovely. And the service was great as well. Their breakfast menu has lots of options, probably something for everyone! My friend had their Viennese breakfast (soft boiled egg, butter, jam, honey, organic roll, and organic rye bread), and I had their salmon scrambled eggs (bread with cream cheese, salmon tataki, sea salt, truffle, and cress), which was different than I was expecting but delicious. We each had a couple of coffees and really enjoyed our leisurely breakfast at JOMA.

    Find of the day!! Off the tourist pathway, a lovely restaurant/bistro. Modern but cozy ambience,…read moregreat wine lists and non-alcoholic beverages and AMAZING food! Everything carefully crafted and professionally presented! I had the juicy grilled kalamari with a garlic sauce (very appropriate) and a wok veggie salad. My partner had the Joma sandwich with sweet potato fries. I also had the lemongrass seafood soup, and I had it twice (yes re-ordered it on the same visit) because it was amazing. Ended the meal with a cup of ginger tea (real ginger pieces). All in all, great dining experience, lovely and relaxing ambience and obliging staff. Five stars.

    Photos
    Joma
    Joma
    Joma - Lemon ginger soda!!!

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    Lemon ginger soda!!!

    Cafe Hawelka - Strudel

    Cafe Hawelka

    3.8(248 reviews)
    0.2 kmInnere Stadt
    €€

    Wanted a more "traditional" coffee experience so whittled the list down to three and then selected…read moreCafe Hawelka. We were met outside by a host who led us to a seat inside the cafe. Loved the decor, made me feel like we were transported back in time. Our waiter came, dressed in his formal clothing despite the heat outside, and took our order. For me, an espresso, for my wife, a chocolate cake and water. My coffee was delivered on a neat little tray with a glass of water to go along with it. The waiter then pretty much left us alone as we took our time eating and drinking. Pricewise, the cafe seemed similar to other coffee shops we had visited during our trip. So why not more stars? Largely because the food being offered isn't vegan friendly. Maybe that is due to tradition, fine I understand that if that's the case, but I've heard that there are other traditional cafes in Vienna that do have vegan options. Just give me one. That's all I'm asking.

    We went to this lovely Cafe on the recommendation of our cruise director, and because of its…read morehistory (opened in 1939 and frequented by the likes of Arthur Miller and Andy Warhol). We went in on a lovely Sunday, and were pleased to get a table for the 4 of us right away. The place was cozy and felt like a living room or breakfast nook. The owner sat nearby enjoying a coffee and came by an asked us how we liked our visit. The coffee was very good and the strudel was delicious as well. Highly recommend!

    Photos
    Cafe Hawelka - Interior

    Interior

    Cafe Hawelka - Gulaschsuppe

    Gulaschsuppe

    Cafe Hawelka

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    Café Landtmann - Eggs benny

    Café Landtmann

    3.9(277 reviews)
    0.5 kmInnere Stadt
    €€

    Another classic coffee shop in Vienna. I sat just feet from where Freud used to sit. Imagine that!…read more This place is more formal than a lot of other places. Still, I had the classic Vienna coffee with a Wiener Apfelstrudel. How much more classic is that? ;) It seemed like it's changed a bit with the outdoor seating and change of ownership over the years but it felt like where I sat that things felt much like they may have decades ago. And that was just fine with me!

    For a cafe that presents itself as high-end, with premium prices, elegant decor, and formally…read moredressed staff, the level of service was surprisingly poor. We ordered coffee and cake. The coffee arrived, but the cake didn't. After waiting, I could actually see our cake sitting at the counter ready to be served, while our coffee was getting cold. What made it worse was that I repeatedly tried to get the staff's attention, but nobody responded. Earlier, staff had come to our table several times asking whether we were ready to order, yet when we actually needed service and tried to signal them, we were essentially ignored. Eventually, I had to get up and approach the manager myself just to ask what had happened to our cake. The young waiter finally said, "I'm sorry, I forgot," but his tone came across as rude and irritated rather than genuinely apologetic. When I expressed my dissatisfaction, his repeated "sorry" felt more like "I already said sorry, what else do you want?" than an attempt to acknowledge or correct the poor service. What disappointed me most was the manager's response--or lack of one. The manager was aware of the situation but didn't come over to apologize, offer to replace the coffee that had been getting cold, or make even a small gesture to address the bad experience. Instead, the attitude from a distance seemed unfriendly and dissatisfied with us for raising the issue. Mistakes happen. Forgetting a cake by itself wouldn't have prompted me to leave such a negative review. What matters is how a business responds when a mistake is brought to its attention. In a place positioning itself as an upscale cafe and charging accordingly, I expected considerably better customer service and a more professional response. Unfortunately, the presentation may be high-end, but our experience with the service certainly wasn't.

    Photos
    Café Landtmann - Smaller dining room near pastry counter/case

    Smaller dining room near pastry counter/case

    Café Landtmann - Affogato al caffè

    Affogato al caffè

    Café Landtmann - Main dining hall

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    Main dining hall

    Demel - cafes - Updated September 2026

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