Today 05/31/2026 was AC unit checkup... I find the home…read moremonthly club a good thing to do. Devran was our tech today. Professional and nice and informative! Great asset to the P.A.C. Company. Thanks Devran

The tech was nice but super dirty. He stood in dirty water and walked through my hall, stairs and…read morecarpet with the same dirty water shoes. It cost over 1k for a clogged pipe which is still draining slow.

First off, it's unfortunate that their website has been flagged for misconduct. Phishing…read more Mike came out to my home to give me an estimate to replace my old water heater. Their initial consultation fee is a simple amount. Not out of the ordinary at all. I've used this group before in the past. They mentioned a brand they use that I did not want to use. I inquired about that brand's manufacturer's warranty and was told they do have one which is standard but it doesn't include any labor. Thought about this, did some research and still decided I didn't want that brand (they do include some labor), as I called the manufacturer and inquired. By the time I had a chance to finally make up my mind it was close to the time of close of business for the day. Told the woman at front desk that I would have a decision about brand, and I did and called her before they closed to be added to the schedule. They put me on the schedule for an early time slot the next day for install. On time, ready to work and I am truly grateful their professionalism, the laughs we had and them going the extra mile. These are my kind of Staten Islander's!!!! I will use them for as much as possible going forward! Thanks to the Capital Team for giving me back my hot water!!!!!

I called and scheduled an appt with Capital Plumbing for an occasional leak from the shower and a…read moreslow kitchen sink which I had for a while. Louie came within the scheduled time and gave an assessment. He was honest and told me the options I have. I've called another plumber before CP , he just told me on the phone that I should replace all faucets for for $600 without considering my opinion- telehealth doesn't work with plumbing! Of course, I did not opt for that plumber. I'm so glad I called Capital Plumbing , Louie wasn't like that at all! Louie took care of the slow kitchen sink and advise what to do with the re:occasional leak in the bathtub. It's been working well so far. He also cleaned up the area well. Thank you so much for your time and hard work! I know who to call if I have other plumbing issues!

As a customer of over 30 years I can truly recommend Werber Plumbing for the excellent service they…read moreprovide. They are always reliable and they always fix the problem. They are always willing to listen to your concerns and they care about you as a customer. And they're local!

Called for a damaged basement pipe which caused massive flooding. They came within an hour and were…read moreprofessional, friendly and got the job done...Also the office manager of Werber, Maria, is the best in understanding the problem and arranging for the appointment...THEY ARE THE BEST in NYC...Thanks Werber.

Five stars are not nearly enough to express my satisfaction. Professional, honest and efficient. To…read morehave a company dispatch someone and have him arrive by 9:00 am on a national holiday, only to fix my broken AC unit within an hour without up charging is not something to go unnoticed. Caring, courteous and fair. I'll never call anyone else to service my heating, plumbing or air conditioning. -Jason

We found the heat was not working on the upper level zone of our home. We contacted this company…read more The company said they charge $95 for the visit over the phone, but when the plumber came he said it was a $100 deposit to do the work, we agreed and gave our debit card information. The plumber found a leak where the zone box that needed to be replaced. He said he didn't have the part in his truck but would check with the other mechanics. He said he could hook us up with a guy selling heaters to keep the pipes warm until he gets the part otherwise the pipes will freeze overnight. We declined. He later calls and says he could not find the part and would get it from the store in the morning. He tells us we can purchase four space heaters for $100 from his girlfriend. After being unable to find a heater on our own, we agreed to purchase two space heaters for $50 from him. We set them up in the garage and in room above the garage. The next day, the company actually deducted $125. When the plumber arrived, went to inspect boiler and let it slip that he just went straight home because his priority is to have dinner with his family every night. After installing the part, he had to wait for an assistant to bring a defroster because the pipes were frozen, (determined by only looking at the boiler in the garage). Once, the assistant arrived with the defroster they only attached it to the pipes in the garage. After forcing water through the system, they told me to check the pipes up stairs. We found water coming out from the baseboard heating. The assistant immediately replaced the pipe with a blowtorch. When I came back into the garage the plumber showed me that one of the black valves in the garage started leaking and went to the store to get it replaced and left. I began making small talk with the assistant, he told me that he doesn't even work for the company he is a friend of the plumber. When the plumber came back, he replaced two valves very quickly and I didn't realize it until I saw all the valves were now red instead of black. I asked him why he did that and he said both were leaking. I told him I only saw one leak and he said he can show me where it was leaking from. After the plumber used the defroster again, two more pipes burst on the opposite side of the room. After the third time, one of the previous pipes that was just replaced had also burst. By this time my husband texted me back saying that he spoke to his coworker's friend who's a plumber and that the whole thing could've been avoided if they had just drained the system and used antifreeze. I asked the assistant if this could have been avoided with antifreeze and he said "yeah, maybe." My husband called some time later and I gave the plumber the phone, he told plumber to stop doing what he's doing, to drain the system and put boiler antifreeze in. The plumber replied that it wasn't a good idea, that the job is almost done and that he will have to do it on another day. My husband complained that would cost more money as it would be a whole new service charge. The plumber said he would check with the office an handed me the phone, while I asked my husband what transpired, the plumber ran the water through the boiler one more time stating the system was fixed and service was completed. He showed me how to use the thermostat properly and said everything was set. In the final walked through with the plumber, we heard water coming down and saw that almost the entire ceiling had collapsed in the back bedroom!!! I was in total shock and began to cry. All of my things were soaking wet with patches of debris from the ceiling and insulation. The plumber tells me that it's not as bad as it looks. They replaced the pipe in the ceiling then went to the truck to call the owner of the plumbing company. When they returned, they gave me a bill for over $1900, stating they found 9 split pipes with no other details and left. The bill didn't include the $125 they already took out!!! After my husband came home we started cleaning up the ceiling damage, we later realized upper level was still not working, they merely turned the system on downstair and left the upper level off. We had another plumber come the next day, in ten minutes he determined the issue, properly drained, defrosted, and had the upper level working. We called the owner the next day, we requested an itemized bill, informing him the system was not fixed by his mechanic, the ceiling was damaged, the busted pipes could have been avoided, and the conflict of interest with the plumber selling heaters on the side. The owner replied that he knows what his guys do and was okay with it. Looking at the itemized bill, we realized it was inflated. We were charged for additional hours, the "assistants" labor, and the materials listed were four times the retail price. The owner's response was he can charge whatever he wants for materials.

Ardit is very responsive for emergency water heater installation and great at all plumbing work.read more

I hired Sinani Piping and Heating to replace a shower head and a kitchen faucet. Sinani submitted…read morethe best quote, he was prompt, and he did a great job. He talked to me about the options while installing each and what would work best for me. It's been a week since both were replaced and they are both working great.

I had an excellent experience. I highly recommend this company…read more I submitted a request through Yelp on a Saturday after discovering that I had no hot water, and they responded within minutes. Even better, there was no extra charge for a Saturday service call. The technician arrived at my home in less than an hour and was friendly, courteous, and professional from start to finish. He quickly diagnosed the issue, clearly explained my options without any pressure, and had the problem resolved in just a few minutes. I also found the pricing to be very fair and affordable. It's refreshing to find a plumber who is responsive, honest, knowledgeable, and respectful of your time. If you're looking for prompt, reliable service at a reasonable price, I wouldn't hesitate to recommend them. I'll definitely be calling them again if I ever need plumbing services in the future.

Hire this plumber, Joe was fantastic. He was experienced and professional, quick to respond, and…read morequick to complete the work. The job wound up being more than expected and the rate did increase from our initial discussion over the phone, but it was ultimately a very fair price for the work. Unfortunately for me, he was the third person to attempt my clogged kitchen sink, so I would strongly recommend you START with him! 10/10 will call again next time

We called Angelo who was extremely professional over the phone. He was unsure if he would be able…read moreto make it but promised to call us back and let us know. He was able to come. He wore a mask upon arrival. He has a very calm and pleasant demeanor. He's funny, too! He checked the work that needed to be done and was able to give us an estimate before starting. I highly, highly recommend him!

Angelo came highly recommend and now I know why! We are first time home buyers and our new home has…read morea sprinkler system which has a back-flow prevention valve. Apparently this needs to be inspected annually and Angelo is certified to perform these inspections. He was on time, efficient and even offered some advice! Will definitely be using him again in the future! Patent and kind gentleman.

Anthony and Downtown Plumbing are all you could want in a plumber. I called because of a blocked…read morekitchen sink. Got a call back very quickly saying they were on their way and would arrive in about an hour. Anthony arrived with another gentleman, Dom, on time and they patiently listened while I explained what was going on and what I tried. Anthony told me they'd first try to snake the drain and if that didn't work, there was another procedure with a water jet. I appreciated him being upfront about the fact that the first thing they would try may not work in order to set expectations. Decided to go with the snaking and Anthony let me know the price and proceeded to do the work. They were very thorough, spending about an hour working on it and testing it. By the end of the snaking, everything was working without an issue! Throughout the work, Anthony and Dom were extremely pleasant. They took extra care to ask if it was okay to move things onto the counter or if I wanted any extra protection on the floor. The great work, attention to detail, and general pleasantness mean I'll be calling Downtown Plumbing anytime I need a plumber.

I own a 108-year-old house in Bush Terminal. I had serious, complicated, issues w/the plumbing. I…read morecalled Downtown plumbing on the recommendation of my local hardware store (GRESCHLERS). Anthony & Dom came immediately, and even earlier than they promised. They assessed the issues, offered solutions, began working right then/there. They handled tlhe plumbing issue with expertise, experience, and empathy. The work was GREAT; and their approach to their craft, including communication, was ABSOLUTELY FIRST RATE. if you have ANY plumbing problem. you can do NO BETTER than DOWNTOWN PLUMBING. This sounds like a Shill-Bot review but it AIN'T. I am not not known for fake praise; I am a working-class guy, like these guys, and I understand the VALUE of TALENTED, DEDICATED, CRAFTSMEN. Contact this Company with COMPLETE CONFIDENCE. They will NOT let you down STRAIGHT UP DC Brooklyn, NY