I called them at 8pm on a Thurs night and they answered the phone, asked for pictures of the work…read morethat needed to be done, and Franky showed up the next afternoon. He did amazing work, and stuck with it for several hours due to a very old house with original piping. Replaced pipes and valves under the bathroom sink, replaced a drain pipe for the shower, and fixed multiple leaking valves in the basement. Outstanding work and work ethic! Would highly recommend to anyone on the island, and will definitely call them again if we ever need anything in the future. Thanks Franky and John!

Outstanding work; excellent communication. Frankie came out & did an amazing job clearing my…read morekitchen drain clog. He was quick, polite, professional--and he cleaned up afterward. Just like Vivian P. said. :) Definitely I'd use them again. Thank you so much fellas!

Thanks to Patriot Plumbing and Heating my pipes are in great repair and working again flawlessly…read more!!!!!! Great Service and Friendly personnel.... Amen Abe Gates 347-693-9910

Sent someone who complained the whole time he was there saying he wanted to go home. Overweight…read moreand huffing and puffing...... I initially called to have my kitchen sink cleared of a stoppage. They bring in a snake and proceed to snake from under the sink. It took them a while and ultimately, they were unable to get it cleared. Ok, sometimes at the end of the day we don't have on our thinking caps and we are not as quick witted as we could be. Why do people ask stupid questions like why do I need your Master Plumber's License? Only people on Staten Island would be stupid enough to get angry at a customer for asking such a thing. Nothing nefarious about that question when you want to confirm you are doing business with a LICENSED AND INSURED company. GTFOH. Making him look bad in front of the boss? CTFU. Boss should know smart people hire companies that their bona fides in order. Rates seemed fair. They took all the stuff they bought in back out and left the little mess they made (no problem) I'll leave it to clean up after I get the sink fixed. Would you go to a doctor and not know if he is licensed to practice medicine? Want just anyone working on your electric? I don't. The rest of Staten Island can do what they want. I was not charged, though by the time I went up to get checkbook to come back down to see how much I should give them for trying (not what they quoted me), they were already gone.

John came in to fix my kitchen sink by replacing the piping and putting in the faucet. He was…read morecommunicative about his eta and was efficient in his work. The price was fair compared to other quotes I got and I could tell this is an honest company. He was funny to chat with and very personable. He gave some tips and ideas for the sink maintenance going forward and bathroom work. Overall, great job and would def use them again for work in the future!

I had a clogged kitchen drain, leaky faucet, and very old pipes that leaked. I decided to use ESP…read moreplumber l. They came the same evening, unclogged the drain, and recommended replacing the faucet and pipes to prevent a huge disaster. I informed them that I would like to proceed based on their estimates for the parts and service and they were able to come the next day. Although the tech was running late, they kept me updated and informed of the reason for delay such as traffic. Overall, they were very professional, communicative, and provided excellent service. I am happy with the new detachable faucet and pipes. I highly recommend using their services!

"Overall I've had good relationships with everyone at Tristar. From scheduling, accounting and…read moretechs that service us. Irena is the star for me. If I can work with someone like her I tend to stick with a company/service through thick and thin. "

The plumber who came out was polite and seemed knowledgeable but unfortunately the experience ended…read morethere. They were unable to locate the leak and told us they would follow up with next steps. I reached out again by email when I didn't hear anything back but never received a response. We were left without answers and had to look elsewhere for help. Disappointing overall.

Kirill was amazing. He was very thorough, polite, and took my concerns seriously (after I tested my…read morewater for lead and it came back positive). He was communicative and provided updates throughout the process. He also took the care to explain all parts of the process to me - what he was looking for, what he was changing, and how the changes would help. He was incredibly professional and a clear expert. I was beyond satisfied with his work and professionalism. Would highly recommend!

Kirill was quick to act on his feet and responded with a quote immediately. He was able to complete…read moremy service the very next morning! The pipes under my sink were leaking and both my partner & I couldn't quite pinpoint the issue. Kirill came and knew exactly what to do. The quote I received included both parts & labor which was super helpful. No more leaks! Highly recommend him to anyone in the NYC area.

JPI did a fantastic job replacing my toilet bowl, faucet and sink in my bathroom. They were…read moreresponsive professional and the price was more then fair. I would recommend them to do any of your plumbing needs. Joey and his crew were fantastic. Thanks again

Needed a new hot water tank was referred to JPI plumbing and was happy they are licensed in New…read moreJersey. Their quick response and service was top notch! They were very helpful from service to the woman I spoke to at the office, she was excellent. Thank you JPI Plumbing!!

Michael is an absolute rock star. He helped me out over the phone during the holidays while on his…read morebreak. And then offered to swing by quickly right away if it didn't work... but it did. And not a single other plumber or handyman had suggested his idea to solve TWO frozen showers. He's a legend. Don't hesitate. This is good people.

Requested service to checkout steam heating pipes ( banging/clanging) and cold radiator. Without…read morephysical check, recommended adjusting radiator pitch and changing steam valve for over $400.

So when checking in you qualify for $60 off your service…read more GREAT THING RIGHT ---not--- LOL, so long story short Staten Island's sewer systems blows. Always sewer issues out here. So unfortunately my home sewer is being shared by 5 others homes which then connects to the main city sewer. So every few years we have to clean the sewer pipe of any backup that it may cause. Basically maintain it before things go south. So what they than do is they come an jet the pipes with strong pressure water hose an after they attach their camera to make sure it's flowing smooth an there's not cracks etc going on down their. Over all about 2-3 hours of work. Which "we" meaning my jerk cheap neighbors only wants to do it in the winter freezing cold when there tends to show signs of backup or flushing issues. I rather do it 2x a year to maintain it regularly. Hey every isn't like me to avoid a problem Roto rooter has been a life saver for my block for quite some time now. Even before I moved in this has been getting serviced. I'm the only yelper who was entitled to $60 off my half I'm suppose to pay an boy oh boy the neighbor wanted a coupon too" wanted to argue bc she didn't have a coupon so yeah a good thing for me turned sour real quick. Nice lady that I'am I took the $60 off the entire balance instead of my share. (Still she was bitter) oh well one less hi I get to save. I usually am serviced by Paul which he's the OG of RotoRooter an the neighbors are comfortable with him. Me I can care less I feel like he over charges us anyway, but who am I to say. As long as it gets done. This time I dealt with Chris (Christian) I believe & this was his first time servicing this type of line. He was super professional did the job well an dealt with the drama from cheap neighbors paying a total balance of $1,200+tax than split 5 ways should of been 6 but I have a douche on the block who doesn't like to pay. Anyway back to Chris he did the job well came 2x to give a estimate an then 2 days later to do the job. Of course we'll be using the Staten Island team again. Thanks guys

Scammers had a small clog said I would need a jet service that would cost 3500 Called another…read morecompany and they fixed it within 3 minutes and charged me 75 dollars.

My drain was clogged in Kitchen but it was outside the kitchen wall. A1 Piping came in 30 minutes…read moreand tok my headache off at reasonable price of $100.00

Owner is very nice, he was extremely sufficient with his work. Great prices cheaper than every…read moreother quote i got. Got our A/C up and running, gave us a price break down, explained how and why it stopped working. Kept us very informed of the process. Highly recommend him, will be using him again for my multi family in Brooklyn (he is willing to travel!)

I had a pipe under my sink reversed as the previous person placed the pipe in wrong. The quality…read moreof work is very good, the sink is properly working, water going down quickly, previously it took forever for water to go down the drain. The price was of good value, I will definitely use Flawsless Sewer Service again if needed.

They sent a so called plumber to my house while I was away. The guy wasn't able to fix a leaky…read morefaucet on the bathroom sink, something that I've done several times by simply changing the cartridge. He also told my wife that the tile needed to be broken to fix a leaky faucet in the shower, which all you need to change that cartridge is to use an extended socket, not break the tile... She asked the shoe maker if he could come back when I got home because I told her it was an easy fix. He told her yes, that she just had to call and they would send someone to finish the job. When I got back from my business trip, my wife called the office to have a plumber return to finish the job. My wife requested a different plumber be sent, because if I'm not a plumber and that guy was unable to fix something that I've fixed several times, he's definitely incompetent. So she asked for another one of their plumbers to be sent. One that has previously done work at my house. The person on the phone who refused to give their name told my wife, "This isn't McDonald's. You don't get to have it your way". That comment along with several other sarcastic & unprofessional comments were all in text, because they refused to speak to my wife directly on the phone. After the person refused to identify themself after my wife asked them several times who she was speaking to, they told my wife their name was John. Which was most likely a lie. The person told my wife "not sure how having a name makes a difference in conversation"... I was shocked at not only by the incompetence of the technician that was sent to my house to do a simple repair, but by the rudeness and unprofessionalism of the person representing the company that spoke to my wife on the phone. When I read the texts I said, what an asshole this person is. If I had anyone like that representing my company, I would immediately fire them! My wife asked several times to speak to the person directly on the phone, because there can be misinterpretation in text, and the person refused, even when my wife called, nobody would answer. This company has highly incompetent technicians working for them, and their staff is highly unprofessional. It's appropriate that they are in the sewer business because that's where their staff comes from! Bottom Line! Incompetent technicians! Unprofessional staff! The owner is a nice guy who previously did work at my house, but whoever they sent while I was away was a total amateur, and whoever he has working in his office and dealing with his clients is a low life scumbag who I'd love to tell that to their face... Imagine, that person would not speak on the phone and would only communicate by text. The good thing is my wife has it all in writing. What ignorant moron with a bad attitude would communicate in writing? Terrible Service! Unprofessional Staff! Incompetent Technicians!