Completely unreliable. I've had 2 booked massages cancelled on me out of the blue. If you want to…read moreactually get a massage I suggest booking at a more reputable establishment. I'm extremely busy and do not have time to constantly re-book appointments.

First, your staff is amazing, always pleasant to work with and really allow the entire process to…read moreflow smoothly. And when it comes to the therapists, I've seen quite a few over the years and they're always prepared to deliver an amazing service. I want to call out Ashton specifically-she's listens well, takes good notes and offers great recommendations for after the massage. Her technique is such an impressive blend of strength when needed all while maintaining a very soothing touch. Definitely the reason why I'm considering using your Body Bank program.

When I tell you I was sick, I was sick! This young lady was so kind, patient and helpful. She…read morelistened to my concerns and gave me the utmost care. I'm so thankful that there are still some compassionate people left in this world. No one wants to be sick but it sure helps when they are so sensitive to your needs. I will come back again and gladly spend my my hard earned bucks here.

I had an excellent experience. Vicki and her staff are top notch. She took her time to explain…read moreeverything as it was happening. She used essential oils on my stomach to help me relax. The place has everything from colon hydrotherapy, massage therapy, Life coaching and pain therapy treatment. I look forward to coming back and highly recommend to everyone.

They are very very racist over here!!! The lady asked me to pay-cash only-before I got any service(…read morewhat legitimate establishment does that). It was my first time going there, I called and scheduled an apt for 1pm. It was empty and nobody was in there when i got there. First time I have ever experienced shit like this. I am appalled and utterly disgusted to say the least. #BLM

I can't say anything for the service because I never got that far. My husband made me an…read moreappointment for a massage as a surprise. First, this business has changed locations at some point and has not updated their location on their website, so I had trouble figuring out where to go. Not a big problem, I figured it out and showed up on time. Upon entering I signed up and sat down to wait. Just a minute or so later, a woman came out saying something about calling before arrival. I apologized, and asked if she'd like me to wait in my car. She told me to sit and wait and she'd come back. I waited, and she came out talking about calling before arrival again. I told her I'm sorry and I'm happy to wait anywhere she likes, but I wasn't the one who made the appointment so I wasn't aware. After going around with that for a few minutes, she finally started to bring me to a room. It was then that she informed me that they only take cash. Now, I KNOW that information wasn't included in the confirmation email because he sent me with a credit card to pay. Honestly, this was already the least relaxing "spa" experience of my life, and I hadn't even made it into a room yet. I was informed that there is a nearby ATM, so perhaps it wouldn't be a problem for some, but I'm not about to coordinate putting together a large amount of cash on the fly like that so I left. In summary, double check the location, bring enough cash to pay for your service (who carries that much cash these days?), and (maybe?) call before arrival, and the experience may be completely different.

The 60 min goes too fast!! I visit at least 1 time when I'm in town. Very relaxing, clean , just…read morewhat I need to get the muscles loose!

I would have liked to give a better rating on service but unfortunately I have called three times…read moreand emailed two of the massage therapists with no return call or response to my emails. I was just looking for a more detailed list of services before I made an appointment. Nothing too difficult. I like to use services in the community where I live...sadly I will not use them.

(from my wife Tina D) I was given a gift for a facial from a friend and it was to see Emily, being…read morethe first time I had ever had a facial I have to say Emily was amazing. The experience was so calming and afterwards I felt amazing! I wasn't certain as to what to expect but I am definitely returning and very thankful to have met Emily.  Tina

I've had a lot of massages around town, and by far, Emily was the best relaxation massage I've ever…read morereceived. Emily is professional and the atmosphere is relaxing.

I sent a message asking if this company had an opening. I had some free time and wanted to treat…read moremyself. She was rude and said she doesn't take walk ins. Here is how the conversation went: me: Just wondering if you had availability this evening her:No. Who are you? Have you been in? me:I have not. I found your info online and called. The msg said to text. My name is xxxx. her:I don't take walk ins. I'm sorry. We do appointments, but we are booked out. me: No worries. I wasn't planning on just walking in. That is why I asked if you might have had an appt available. I found myself with some free time and wanted to treat myself her:Same night availability Is called a walk in. lol. An appointment is a future event. Good luck. me: Wow. Ok. Thanks for your help. I'm sorry I was looking for a nice massage. I wasn't expecting rude and snarky. A walk in is walking in to the building unannounced. Good luck to you too her: Your are confused. A walk in is a same day appointment. Where are you from California? Also any reputable business makes appointments weeks in advance. Are you famous? me: Are you really that much of an ass with your customer service? Whatever. I was trying to find an enjoyable evening. My bad. Best of luck to you. I will pass on the word about your services. her: I don't really need your word of mouth. I have plenty of work. If you would like to consider 2 things. should I be available on a Friday night after 5 pm. Um no. Also have you thought about getting on the book in advance? No? Oh. Okay. Probably should not make room for you on a Friday evening. me: I did a simple question of ask. You never know unless you ask. So stop messaging me her: As I said before. Good luck. And god bless A friend sent her a message and she claimed I wanted illegal sex acts. I would never give this company business!!

I purchased a massage from Groupon but when I contacted the owner to schedule I received a rude…read moreresponse from her asking "why I would purchase more Groupons?" I do not recall ever purchasing a Groupon from this person or business but she states I did in June 2017 nearly 2 1/2 years ago. The fine print on the Groupon states may repurchase every 180 days so even if I had it has been way over 180 days. I contacted Groupon and they refunded my money. I do not recommend a business that treats customers so rude. She states she is trying to build her business but she is certainly not going to do it by treating customers this way.

This spot could easily be renamed: "Alvera Body Wrap & Wellness Spa-aaah!"…read more Excellent firm pressure massage by Karen. Great, relaxing vibe and she's very responsive to... well, everything. You want the table a little warmer/ cooler? Got it. Want to lighten the pressure in certain areas? Sure, no problem! Curious about how 'x' pain connects to 'y' limb? You'll get an accurate, thoughtful response. Lights lower, music softer? She's on it. No stress added that I arrived a couple minutes late. She apparently had time, so she tacked those couple minutes on to the end and I got as many minutes as I actually paid for - that's always super appreciated! It would be nice if the room was a little more soundproofed or located further back in the building away from the road; I could hear lunch hour traffic rushing by on the street about 20 yd away. But other than that, this was a great massage, and I've had plenty over the decades. A lot of therapists these days slop through the motions, but Karen really has a pinpoint, accurate understanding of the human body and I give her full props for 90 minutes of targeted, firm pressure body work. Me having slightly arthritic hands, I greatly appreciate her stamina! I left the appointment, amazed with an amount of flexibility in my neck and shoulders I haven't felt in probably 10 years. My 82 yo mom loves it here, too. There's a plethora of skilled service providers and lots of face, body, general wellness treatments to choose from.

Gifted a massage to my husband for his birthday. He said the service was absolutely excellent! The…read moreplace had a great ambience to it very relaxing. I look forward to going back another time for treatment myself.

I would leave zero stars if I could. Be warned before signing any contract with this location. They…read moreclaim to offer flexibility for reasonable cancellations, but that's a blatant sales tactic to get you to commit to 12 months. I was on month 10 of my membership when my regular therapist left the company. I was told this wasn't a "reasonable" reason to cancel early and was spoken to in an incredibly rude and dismissive way by the operations manager. Instead of honoring what I was told at sign-up or treating me with basic respect, they chose to hold me to payments for two more months. I'll never use Massage Envy again. Dishonest and unprofessional.

I stopped by Massage Envy for a 90-minute massage back in July (I had some gift cards that needed…read moreto be used). It is a nice space! I arrived before 11:30 AM on a Monday and it did not seem busy at all - surprisingly empty. While my appointment was at 11:30 AM, I was not called back until 11:40 AM (confusing and surprising as again - the rooms were empty). The masseuse ended the massage promptly at 1 PM though. I do not remember the name of my masseuse, but I did not enjoy my massage at all (it was not calming nor relaxing). The technique was odd and the masseuse scratched me multiple times with her nails. I will most likely not return to this ME

Natasha is the best! I have never had a massage experience like hers ever. & I've gotten plenty of…read moreprofessional massages before . I personally love her 90-minute deep tissue service. I experience a lot of tension in my neck and shoulders especially when I'm stressed. I can literally feel Natasha take the knots out from my upper back/shoulders area. I feel more flexible and loose walking out of her sessions. The atmosphere is cozy, water is always offered too. Her voice is so calming & she understands when I'm in a talking mood or if I just want to relax. There's plenty of parking as well. I won't go to anyone else. Highly recommend.

I will definitely be recommending Ophelia to my friends and family as a professional, skilled, and…read morefriendly massage therapist! I have received many massages in the past and the entire experience shellie provides is hands down the best and most relaxing I have ever experienced! You have earned yourself a repeat client for sure. Keep up the great healing work you do!

From the owner: Experience unmatched relaxation with our skilled therapist, who specializes in personalized…read moremassages tailored to your unique needs. Our tranquil ambiance and expertise in stress relief and pain management make us your top choice for wellness.