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    Denim Exchange

    3.7 (6 reviews)
    Open 11:00 am - 8:00 pm

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    Mohamad S.

    I found this shop while I was waiting for my Jamba Juice I fell in love as soon as I stepped into the door. The store was clean and spotless. They have a wonderful layout all the latest Nike gear from shirts to shorts and even sweatsuits, as well as all Jordan releases and Nike Dunks. The customer service is wonderful as well, I wish I can give it more than 5 stars. They interact with customers really well they hold raffles, Instagram raffles and sometimes even live raffles. If your ever in the neighborhood stop by and ask for Moe or Mando, they took care of me and even found me a nice fit for some shoes I had.

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    2 months ago

    Helpful 1
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    1 year ago

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    2 years ago

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    5 years ago

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    5 years ago

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    2 years ago

    maybe the in store experience is better but buying online isnt, never ship shoes and just cancel orders tying up your money for days

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    Shoe Palace

    Shoe Palace

    4.1
    (26 reviews)
    2.2 mi

    I went in on Monday 4/21 to exchange a pair of shoes and make a new purchase 2 graphic tshirts. I…read morecame back to exchange the shoes for a smaller size and return the tshirts they didn't fit my son on 4/22. I found the shoes and the cashier asked if I wanted to choose different shirts- I let her know the store didn't have anything I preferred because most other options had provocative graphics for my 13 year old. I was told I had to get a store credit because the exchange from the previous day and purchase were on the same receipt. I asked to speak to a manager and the young female cashier said she was the manager conveniently. I mentioned that she processed the transaction the day before and never mentioned that a refund was not an option if I completed the exchange on the same transaction. I had my son come and pick out something because I didn't want a store credit since I won't be coming to this store anymore. I let her know that as a "manager" and being in customer service she should have let me know that if I wanted to be able to return the new items I needed to process two separate transactions. She said looking down the entire time I will take that into consideration. I didn't want to argue because she was clearly young and lacks experience dealing with customers, as well as experience using a POS system. As a manager she has the ability to override things the system won't process. Especially since she failed to mention the day before that the exchange would be the only future option. Definitely recommend training considering the location of store because that interaction could have went a different way considering her attitude and demeanor. I'm also guessing because they have a security guard sitting in the front of the store they are used to people being unruly. I won't be shopping here ever again.

    Customer service was surprisingly good…read more My 11 year old needed new kicks. Brought him in, they helped him, we left happy.

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    WSS

    WSS

    2.2
    (25 reviews)
    3.6 mi
    $$

    I love this WSS. It is in Lynwood, which is a drive for us, but we go to this one because of their…read moregreat customer service. We were there on March 4, 2018 and were helped by a great employee named Esmerelda. I think she could see I was having a few issues trying to get my special needs grandson to be still for shoe fitting. She came up to us and just started helping, finding shoes, getting them on my grandson, talking to him, keeping him busy, and just being a great support. Because different makes of shoes can be oddly sized, we ended up buying 2 pairs of shoes, in different sizes. They fit him perfectly with just a little room to grow. I would not have been able to get through this without her help. The selection is great and the place is spotless and organized. Parking is a breeze on their lot. You are greeted as soon as you walk in. Now, that is nice. Check out was great. Esmerelda got the shoes together and helped us pick socks while I was in line. To keep my grandson occupied she showed him a ball, which we ended up buying. At check out, our shoes were checked again by the cashier (#012020 5:02:57pm) and he asked if we needed anything else and wished us well. What a great experience.

    Why does store pick up take so long? Why does WSS offer this service if it's an inconvenience to…read moretheir employees? If you place an order expect to pick up towards the end of the night or the next day , I had a recent pick up did not get email for a couple hours called store and very rude employee said they don't even have the product in store and they would need to cancel the order I got a confirmation for it about 3 hours later , the employees here are very lazy! I hope WSS can tighten up the store pick up

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    Denim Exchange - shoes - Updated July 2026

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