I wish I could give this location zero stars. I drove out of my way to the Pasadena store after the…read moreAnthropologie app showed my size in stock for pants I needed for an event. When I arrived, staff seemed reluctant to check the back, and the item was not available. A sales associate suggested a different size and color, despite my explaining multiple times that it would not work. I also shared that I had tried to order the item online for overnight delivery but was unable to. She then offered to have the store ship it, which initially seemed helpful. However, once I provided my address, the process became disorganized. The associate appeared confused about delivery timing, became increasingly unhelpful and extremely rude, and was unable to confirm when I would receive the item. She kept saying you "should" get them by X date. I explained again that I needed to overnight them. That was four days ago, and I still have not received my order. Customer service has only told me it is "being processed," with no clear resolution. They said it was out for delivery when it hadn't even shipped yet (still hasn't shipped). My payment was taken immediately, yet I still do not have the item I needed for my event. Had I known I wouldn't have bothered with the order at all. This experience was a significant waste of time and energy, especially given the distance I traveled.

It was not a bad store, it did seem a bit small. I was looking for a specific item and one of the…read moreladies was very nice in trying to help me. The store is obviously a bit on the pricer side, but they do have some nice items.

Clean store, Nice and friendly staff. Great valued price! Will definitely come back! Thank you!read more

Alyssa helped me with the sales and finding a fitting room - they do this cool white board thing…read more. their t shirts are the best too, always stay fresh and fittef well, even after the wash!

I was tasked with purchasing a birthday card for someone's brother, as the gift-giver lives out of…read morestate. In a world where transactions are more often than not digital, a handwritten note provides a light, but effective counterbalance to this trend. At the store, the rep happily walked me through the options, noting some of the snark and sass behind the artwork and text. Matter of fact, there were lots of wonderfully odd items there, such as the feet finger puppets I played with while waiting in line. They especially boasted a strong collection of vintage women's clothing with vibrant colors and unique designs easily able to grab the attention of anyone walking by. As for the card, I narrowed it down to Darth Vader, Chewbacca, or Arthur, finally deciding to choose the path of the resistance with Chewie.

I love this store. Their selection is unmatched, size inclusion is appreciated, and the prices are…read morenot out of line! The team who works there is kind and helpful, and even with all of the terrible things that have come their way, they haven't lost their sparkle. I can't wait for them to reopen in a few weeks so I can go back and shop more! P.s. love love love the wallpaper in the dressing rooms!

Went to try on some jeans because I had a pair before that lasted me very long, they just don't fit…read moreanymore. Although they may be pricey, the quality is good. The staff was so kind and helpful. The cashier was able to assist me with some sizing questions. Another worker at the fitting room provided me with options for other jeans. I felt very comfortable in asking for help. I would come back!

I decided to take my daughters since I am a huge fan of the brand but was extremely disappointed in…read morethe rudeness of the employees! No greeting even thought they were by the door folding clothes, did not ask if we needed any help instead they just followed my daughter around! Unbelievable will never visit that location again!

I like this Vintage store they have brand new brand name that i like this is Diesel for $49,00read more

I got a NORDSTROM GIFT CARD for Christmas last year so I went on the YELP app to search for the…read morenearest Nordstrom Rack near me. This Nordstrom was also located in the same plaza as Boot Barn and Handel's Handmade Ice Cream... I thought to myself maybe they would have good deals since it's a Nordstrom Rack! I did go to Nordstrom a couple weeks ago and I found some sweaters for $40 and dresses for around $70-100 on sale. I thought to myself maybe I should wait to see if there's better deals at Nordstrom Rack... BIG MISTAKE! I should have just bought what I found the other day at NORDSTROM because what I found at the NORDSTROM RACK was priced higher! SERVICE: The lady at the fitting room was really nice although she did seem tired. After all, it was close to 9pm she must have had a long day. I hope she gets a nice rest... I found one dress for $174 and another one for $247! I thought to myself oh dear! That could definitely buy a lot of nice meals rather than a dress. So I decided to try it on to see if it was worth the price or NOT? It was not worth the price. For $174 and $247 it should FIT LIKE A GLOVE and feel like a MAGIC CARPET RIDE! WILL NOT BE BACK At NORDSTROM RACK!!!

Great service, huge selection, adorable outfits and such a fun vibe. I love FP and I love this…read morestore! I found so many great things but didn't want to go crazy so I kept it within reason. I don't want to say exactly what I bought because most are gifts but I love everything and can't wait to go back!!

Highly recommend.. they get new clothes very often. Beautiful design. Mia was so sweet and helpful…read more Love it

I visited the pasadena location today. The 3 girls we interacted with today were beyond adorable…read moreand so sweet. My son and I were so pleasantly surprised! Great job hiring these 3 ladies! We appreciated the great customer service

I was really excited to visit an Alo Yoga store for the first time, as I've purchased several items…read moreonline and have always liked the brand. Unfortunately, my in-store experience was disappointing. When my husband and I walked in, no one greeted us or offered assistance. I even made eye contact with an employee near the front, but she didn't acknowledge us, so I initially assumed she was a customer. As we continued walking through the store, multiple employees passed by without saying anything. After a few minutes, I realized the person at the front was in fact an employee, which is when I decided to leave. I did mention the situation to someone before leaving (it was difficult to tell who worked there since no one was wearing name tags), and I was told they usually have a greeter and that the employee "didn't see me." As a customer who came in ready to make a purchase--and even wearing the brand--it was a frustrating experience. Unfortunately, it left me feeling unwelcome and has made me reconsider shopping with Alo in the future. After looking at other reviews I see that I am not alone in this. ALO definitely doesn't seem to care about customer service at all and it looks like good customer service is not a company value

I've been trying to refresh my wardrobe especially with the weather being cold one minute and hot…read morethe next. And I'm tired of wearing jeans and a sweater every day. I loved the layout of the store, there's so many options and colors. And I pulled an item from the sale rack. A cute cerulean blouse that fit too well not to buy. The sales associate Audrey was so kind and helpful when I asked for suggestions on jeans. She recommended a few and I loved the comfy Jean light culottes. It's hard for me to find wide legged pants that don't make me look shorter or rounder. But these really fit me in the right places. I'm so happy with my purchase and I'll be back to get more styling tips!

This boutique was my last shot of getting a dress for a wedding event the next day. (Majorly…read moreprocrastinated) Audrey was amazing in helping me pick a suitable dress. She was very detailed in considering fabric and silhouette. Even bringing additional dresses for suggestions. The best customer service!!!!! She definitely saved me in finding a perfect dress that also covered up all my tattoos too. I really appreciate it so much! Will definitely return!