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    J. Crew Factory

    4.6 (17 reviews)
    Closed 10:00 am - 8:00 pm

    J. Crew Factory Photos

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    1 day ago

    Helpful 8
    Thanks 4
    Love this 4
    Oh no 0

    3 months ago

    Clean store, Nice and friendly staff. Great valued price! Will definitely come back! Thank you!

    Helpful 0
    Thanks 1
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 months ago

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 0

    6 months ago

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 0
    Photo of Anya M.
    416
    39
    11

    6 months ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    9 months ago

    Received the best customer service from Nina today. I'm very grateful for her help and patience. Thank you, Nina !

    Helpful 0
    Thanks 0
    Love this 2
    Oh no 0

    11 months ago

    Good prices and excellent customer service like when they had that kind of service everywhere in clothing stores.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Dave H.
    4980
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    3 years ago

    Helpful 40
    Thanks 4
    Love this 36
    Oh no 2

    3 years ago

    Helpful 5
    Thanks 2
    Love this 2
    Oh no 0
    Photo of D E.
    0
    8
    0

    11 months ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    1 year ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Always impressed with product selection. Team leader demonstrates sincere care for the integrity of store management.

    Helpful 1
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    Love this 1
    Oh no 0
    Photo of Skye B.
    186
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    7

    3 years ago

    Helpful 3
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    Love this 0
    Oh no 0
    Photo of Jude H.
    0
    140
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    2 years ago

    Helpful 0
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    Love this 1
    Oh no 0

    2 years ago

    Helpful 0
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    Love this 0
    Oh no 1

    3 years ago

    Helpful 1
    Thanks 0
    Love this 2
    Oh no 1

    Ask the Community - J. Crew Factory

    Review Highlights - J. Crew Factory

    Crew Factory since I usually go to the regular J.

    Mentioned in 2 reviews

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    Attitude!

    Attitude!

    3.9
    (23 reviews)
    1.6 mi
    $$

    Shopped here a couple of years ago and just realized I never wrote a review. As I sit here still…read morewearing the soft cardigan I love so much, I remembered that I need to go back to this cute store. The cardigan I purchased is soft, warm, and holds up well after washing. The owner is very helpful and patient. The store is organized and clean and I just love seeing all the unique and fun pieces. Support local businesses! They're lovely people!

    Never been here, but always like their displays. Today I was able to pop in. Most things were a bit…read morepricey for the style/quality, but sale items were more reasonable. I bought two items. During my browsing, I noticed a small wad of money on the floor near the resister. I was on my way to the dressing room and picked up the money and put it on the counter. I paid for my items and left. I was about 50 feet from the store and the attendant called me back. She forgot to charge me for one item. I returned and paid for it. As I walked out I saw two ladies that were I. The store before I made my purchase. I told them about the money and if they dropped it, should go get it. They both said it wasn't there's and one said she doesn't carry cash. Then it hit me! I think when I pulled my eye glasses out of my purse to browse, I dropped the money! Lol! I went back to the store to tell the attendant and she didn't believe me. She told me I didn't even open my purse! Unbelievable! Who does that. Lesson learned. I need to slow down no matter how excited shopping makes me! I guess the attendant needed the few extra bucks. If you happen to be one of the two ladies that I saw, go back and claim my money! No matter how cute some of the things were, I won't be back. So shady!

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    Attitude!
    Attitude!
    Attitude!

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    Ross Dress for Less

    Ross Dress for Less

    2.6
    (158 reviews)
    0.2 mi
    $

    My favorite Ross. Primarily on Senior Tuesday for the discount. They always have a great selection…read moreof items to purchase for your entire family and home. Great bargains and service is good. The lines are long but moves quickly. Great daily discounts. Note: Aisles need more space to walk in and the bathrooms are dirty. Some rows that had clothes were on the ground. Need to be tidier.

    This Ross isn't so bad, however it is one of the small ones in terms of variety and items…read moreavailable. I usually like to look around the aisles in the home goods section and noticed lots of opened merchandise and broken items that were probably not seen by staff. The toy section has also increased with more young adult toys such as anime and collectibles while they have a larger variety of children makeup, dress up dolls, pink toys, and home economic play options like cooking and cleaning. Their prices are very reasonable (as long as the item isn't opened or broken), and they still have some options of things you might look for. However they do have questionable priced items such as furniture with designs that seems out of place and might break on impact that cost the same as a more higher quality and simple designed ones (probably the unique design makes it priced higher?). Clothes, handbags, and shoes are always plentiful, sometimes shoes are all over the floor because customers don't put them back. There are also clothes on the floor. Handbags are not organized well but they do have a lot of variety! Can't blame the mess on the staff, staff seemed busy checking out the huge line I keep seeing when I come here. I keep seeing customers leaving items anywhere near the register line when they don't want it anymore.

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    Crocs
    Crocs
    Ross Dress for Less
    Ross Dress for Less

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    Marshalls

    Marshalls

    2.9
    (112 reviews)
    0.7 mi
    $$

    I would really like to express my sincere gratitude and appreciation to Marcus, the coordinator at…read moreMarshalls on Foothill and Michillinda in Pasadena. All of the staff at this store are phenomenal. The camaraderie, teamwork, and positive atmosphere are truly noticeable every time I shop there. It's clear that everyone works together as a team, and so many employees refer to Marcus as "Coach" -- and for good reason. He is a great leader! I have been shopping at this Marshalls for many years, and I have always noticed Marcus's hard work, dedication, and commitment to both the customers and his team. This review is definitely long overdue. I want to recognize Marcus and every one of the wonderful employees at this store for the effort they put in every single day. Their teamwork, kindness, and dedication do not go unnoticed and are very much appreciated. Thank you, Marcus, for being such a great leader, and thank you to the entire team for making this Marshalls such a welcoming place to shop. Your hard work truly makes a difference!

    I don't come here often but I had an agenda to find bulk clothing for kids. Prices are fair for the…read morestuff I was buying but the staff made me feel very uncomfortable when I said no to apply for a credit card. She asked and asked and asked and it wasn't enough that she didn't take no for an answer then a tall man came and started with me to why not get a credit card, and and very loud and everyone around can hear him, that made me explain why I can't. I'm just annoyed how I can't just pay and leave... ask once and take no for an answer and do not be pushy and aggressive to sell a credit card. I think if they go through their camera system, I was asked at least 10 times between the two of them. I'm still annoyed typing this. That is not customer service if that's what you're aiming for.

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    Wall art
    Wall art
    Panini press
    Panini press
    SpongeBob creamy blush stick

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    SpongeBob creamy blush stick
    Joli Bride

    Joli Bride

    4.7
    (25 reviews)
    1.7 mi
    Women-owned & operated
    Luxury

    I had a wonderful experience at Joli Bride. Zina was absolutely amazing to work…read morewith--knowledgeable, patient, and genuinely invested in helping me find the perfect dress. She listened carefully to what I was looking for, offered thoughtful suggestions, and made the entire experience enjoyable and stress-free. The boutique has a beautiful selection of gowns, and I never felt pressured. Zina's attention to detail and personalized service made me feel valued and confident in my choice. I highly recommend Joli Bride to anyone looking for a special dress and exceptional customer service. Thank you, Zina, for making the experience so memorable!

    Really disappointing experience. I was very clear from the start that I only needed one alteration…read moredone before moving and would handle the rest elsewhere. The seamstress Garine was kind and helpful, but another employee Zina was so incredibly rude. She came off very kind in the beginning but she is a very hostile woman who made the entire experience a very sad one for me and it's still on my mind. When I went to pick up my dress, she called me and immediately accused me of being "disrespectful" for not doing all my alterations with them--something that was never stated to me as a clear policy. In person, she continued to speak to me harshly and said I wasted their time and what I did was not acceptable. She said it so many times and so aggressively I started to cry, and only then she felt bad for being so ridiculously harsh. I even offered to apologize to her seamstress who she claims I was wasting her time, to which she then told told me "it's not a big deal" To make it worse, I was quoted $50 but charged $75 with no clear explanation. I did not want to further argue so I paid what was asked. I went in to pick up my wedding dress, an experience every girl wants to remember for the rest of their lives and left feeling upset and honestly in tears. No customer should be treated this way. Would not recommend doing business with someone like her.

    Photos
    Tony Ward
    Tony Ward
    Tony Ward
    Tony Ward
    Joli Bride

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    J. Crew Factory - womenscloth - Updated August 2026

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