I have been a patient of Dr. Iwamoto since 2018, and I have always had an excellent experience. The entire staff is wonderful, honest, and truly professional. Unlike some offices that seem more focused on charging extra, Dr. Iwamoto and his team genuinely care about their patients. I would especially like to recognize Ms. Rocha, who has been working with him for many years. She is amazing and always ensures my glasses fit perfectly. Recently, I asked her about scratches on my lenses, and she discovered it was just two days before my one-year warranty expired. She immediately processed a replacement for me at no cost. That level of attention and care is truly exceptional. Thank you to Dr. Iwamoto and his entire team for providing outstanding service over the years. I highly recommend this office to anyone looking for an honest, professional, and caring optometry practice. read more

I booked eye exam appointments for myself and my three children after specifically asking whether this practice sees young kids. I was assured they did, but unfortunately that wasn't our experience. The doctor did not seem comfortable or experienced working with young children and appeared easily frustrated and impatient during their exams. Even during my own appointment, when I was there by myself, he seemed irritated and rushed, which made the experience feel uncomfortable. I left feeling that he may no longer have the patience or enthusiasm needed to provide quality care, especially for families with young children. If you're looking for an optometrist who is experienced with young kids, I would recommend looking elsewhere. read more

Very cozy office that makes you feel like you've been teleported back to when you were a kid. Amazingly polite staff, very helpful and eager to answer your questions; they even spent 5 minutes checking up on something for me when they literally didn't have to. The doctor himself alerted me of a health issue with my eyes I needed to keep an eye on, but he didn't make me feel like I was going to die tomorrow, nor did he make me feel like I should just ignore it; he was realistic and honest in his explanation of what he'd found. Noted that I would need a new prescription soon, but instead of upselling me to make a quick buck, he deliberately told me I *shouldn't* pay for new glasses just yet. Great doctor, great staff, and great bathroom, even with the hole in the ground due to construction it was still very clean. Best eye doctor I've ever been to. Give everyone involved a beer, your respect, your handshakes, your hi-fives, and your car. They all deserve it. read more

My husband and I have been going here for several years and Dr. I is thorough and friendly. My prescription glasses always come out perfect and his 2 staff (receptionist and person in charge of sizing/selecting glasses) are amazing and super helpful! So much better and helpful compared to my previous optometrist inside a warehouse retailer!!! read more

I have going to this clinic for a few years. They are all very nice especially Rocha, sorry if I spelled her name wrong. She always makes it work with insurance and has a wide selection. You do have to book early as access is limited to see Dr. Iwamoto read more

Staff is friendly and knowledgeable of your insurance, policies, and important dates such as when your insurance will renew your policy for getting sunglasses and such. Also, Dr. Iwamoto is a cool guy and doesn't sugar coat anything as to not waste anyone's time. I've been to quite a bit of Optometrist, luckily for me he's the closest to where I live and he's one of the good ones. Great location being close to eateries and shopping. I will definitely be coming back here over and over again. read more

Another annual eye exam yesterday and so happy I found Dr. I. His office staff are terrific as well. Happy New Year.

Hands down the best optometry experience ever! 10 plus stars! Words cannot express how grateful I am switching over to Dr. Iwamoto. I've been to a few handfuls of Optometrists all over, far and wide (I move a lot) even to a few in San Diego. Nothing beats their customer service and care! Dr. Iwanmoto is very kind and knowledgeable. My first time there, we talked about my past experiences and what brought me in. I told him about my bad experiences in another office and he told me not to worry and I'll be taken care of. I forgot to bring an extra pair of contact lenses to show what brand I use and the power of the prescriptions to see if my eye sight has changed in a year. He was understanding and dedicated to make sure I get the correct lenses, so I got the VIP treatment! He told me to contact the rock star optician any time or ASAP :) *Hands me her personal number* Wow! Just like that my own personal optician, poor Rozsa we haven't even met yet! Ha! :) Rozsa the resident optician is a super star! Besides her fascination with Nicholas Cage, she is the best of her class. Unique as they come! Her expertise and no pressure to up sell is above and beyond. I've been wearing contact lenses for over 20 years and let me tell you, ordering contact lenses have never been faster and easier. Just one message with a Nicholas Cage GIF and a few emoji's, then wallah! Contacts in 2 days! When in back order, she will give me emergency pairs. I used to wait a week or so to receive my order, not anymore! Dr. Iwanmoto, give Rozsa a raise! And don't even think about retiring. Both of you! I cannot imagine going to any other optometrist. I refuse! read more

Doctor spends quality time to do the eye exam and measurements and is attentive to concerns and requests. Staff is friendly and knowledgeable and helped with me selecting the right pair of glasses for my needs. Very happy with the experience and the good pair of glasses I received. read more

Was looking for an optometrist for my 2 kids and I and found Dr. Denis on Yelp. I called to ask if they took my insurance and they answered on the first try. I was able to book 3 appointments within a week. They emailed me the new patient intake form and everything we ready to go for our appointments. Got there on time and was promptly served. Due to covid you're only allowed inside if you have an appointment. Our temperatures were taken and we were led inside. My daughters went first and it was a great experience. Dr. Denis does not rush, he thorough and explains everything in detail. We tried on some frames and found some we really liked. We are scheduled to pick them up in a week. Everyone from the front desk to the person assisting with the frames was friendly and informative of what was needed from us to complete the process. I am very pleased and hope to continue coming with Dr. Denis for many years. read more

Hands down Dr. Iwamoto is the best in the business. I own a very complicated prescription and it can be challenging getting my eye exam. Dr. Iwamoto runs a tight ship, you walk in and you are cheerfully greeted by Janette. She makes you feel right at home the minute you walk in. Rozsa, the resident optician is very knowledgeable. She helped me pick out the best frame and lens combination for my prescription. I can't wait for my new pair to arrive. Now to the nuts and bolts, Dr. Iwamoto is very methodical with his examinations. I credit him for detecting early stages of glaucoma when my father had an eye exam. My father's condition was diagnosed early enough that it did not make his condition worse. Dr. Iwamoto does a fantastic job, I always get my eye exam at his practice every year. If you are looking an optometrist, look no further. read more

I came here some time ago for a routine eye exam. The staff and receptionist were welcoming, and the wait to see Dr. Iwamoto was short. Most of all, I was happy with the level of service he provided. I explained some issues I had been having with my eyes at the time, and he gave me helpful recommendations as well as a thorough eye exam. It was refreshing not to be rushed in and out of my appointment. Needless to say, I will be returning when it is time for another eye exam and would highly recommend this practice. read more

Really surprised I haven't written a review for this place yet, considering how enjoyable my time here has been! I was looking for a new optometrist, being new in SD and all, and boom, this 5-star place showed up. So I gave it a try, and now I'm adding my own 5-stars as well. First time I called to make a reservation, and my forgetful self forgot about my appointment when it arrived...so I called to apologize and reschedule. The girl on the phone was more than happy to accommodate me and rescheduled me for another day (thank you again!!). When I arrived, I only had a wait a little bit before going in for my first check-up as a new patient. Dr. Iwamoto is so informative and efficient in his work. He went through everything through my glasses and contact prescription, and was very thorough even though I didn't know my previous eye history. He was very easy to talk to and answered all my questions. The service here is really just superb. I had a lot of help in picking out a pair of glasses and getting advice and opinions on what lens would work best for me, and what frames looked great :) Thank you all for such a great experience here! Would definitely recommend. read more

If you're looking for an actual DR who genuinely cares, Dr. I is the doctor for you. I've been going to Dr. I for several years now even though I've moved and it's far from me I rather drive out for a genuine caring experience. The staff is amazing, they'll do everything to make you comfortable, find the best way to help you, and the NEVER try to over charge you on pointless things. They really care about their patients, I really appreciate them! read more

I really like them because they don't try to upsell you with fancy glasses and coating. They have a nice selection of glasses and sunglasses and try to get you the best deal with your insurance company benefits. They are really nice and honest people! read more

This review has been a long time coming and after today's visit i figured this was the least i could do. I've only been seeing Dr. Iwamoto for a year or so but he has just been so incredible that i actually look forward to seeing him whenever i have an appointment. To start, my mom lives in NJ and she comes to live with us every winter of every year, she's got poor vision and diabetes which has ended up with her needing to see many eye doctors to get her vision corrected and a proper pair of eyeglasses. Every year she comes down here i schedule an appointment with Dr Iwamoto for her. He's not only taken such excellent care of her but he was so friendly and explained everything to her and why she was having issues and how to deal with them, especially when it came to her diabetes. She travels out of state just to see him when she can as he's the only Dr. who's managed to actually bother explaining to her what effects her diabetes was having on her vision. He also pushed her to properly care for her eyes. I couldn't ask for a better eye doctor for her and i am so glad that i can trust him with her eye care from now on. As for me, i just have so much to say and write but i'll just be brief. Dr. I is a people person. He's friendly, honest, caring, and so much fun! I've never honestly gone into a doctor's office where they made me feel so comfortable and chatted with me like an old friend like Dr. I does. If you have to travel to come see him, trust me, do it. You won't regret it. He's an amazing person with an amazing soul and i can't recommend him enough. I will not stop coming to see him as long i need vision care, which will be for life, so thank you Dr. I and team for being so amazing!! Can't forget about Rosha, she is the absolute sweetest person ever. She's pretty much the same as Dr. I and absolutely cares about how you look, how your glasses fit, and what she can do to help. She's so kind and caring and makes you feel right at home. She will take all the time in the world to work with you and make sure that you go home happy and loving what you picked out. I've even stopped by there without an appointment to get my glasses fixed and she was more than gracious about it and went above and beyond. Their receptionist Dureen is also a sweetheart. Thank you Dr. I and team for being so caring to your patients! read more

First time i have an eye exam, everybody is really nice Did not have to wait for a long time. Dr. I answers all my question, helped me get my vision better, explained the whats and whys . To top it all, i brought my kids over 8y and 10y ( didnt have to wait for 2wks to see him) All of them are very accomodating thank you everyone, I appreciate all you do read more

Dr Iwamoto has given me the best eye contact vision in the 40+ years I've been wearing them. I believe it's because he takes the time to really pinpoint your vision needs. He checks and rechecks like no other did. Thank you for giving me a better view! Oh, the staff are great too. read more

Both my daughter's had a great experience with the Doctor and the staff. We highly recommend this OD.

Dr. Iwamoto has been good to me. He takes time to address all questions and concerns. My last visit didn't have anything to do with the doctor but more so on the scheduling-end. My appointment was scheduled for 6:00 PM, but I anticipated traffic on the way there and called to let the receptionist know that I may run 5-10 min late. Was informed that she would check with the doctor and was told "10 min and no more" which was fair. Cut my meeting short and hopped on to my car. To my relief the traffic was not heavy so I entered their door at 6:04 PM. Got checked in and I waited. Waited for 30 minutes and asked how long he may take and was told that he will be right out. Waited for another 10 minutes (6:44 PM) and I was out of time, had to be home by 7:30 PM. Told the lady in the front and got out upset. What got me was the lack of courtesy. No apology. I rushed to meet their time but had no respect for mine. You had a great doctor, please treat your customers' time with respect the same way we respect your time. It is understandable for a wait but if it goes over 30 minutes, shouldn't you approach your customer first with an apology and offer to reschedule if appropriate? read more

I came to this optometrist office for the first time a week ago. Dr. Iwamoto was super friendly and thorough with my eye exam, but because of that, there wasn't enough time for me to ask questions due to other patients waiting for their exams. Next time I come around though, I will be sure to ask questions I meant to ask. Making an appointment is straightforward, and I appreciate that they open until after 5PM every weekday since it's convenient to drop by after work. The staffs are definitely approachable. Roja helped me discuss my glasses options in a very flexible and honest way. I felt very comfortable and happy with the glasses selections with no pressure to buy further. I think I have found my go-to optometrist in Mira Mesa. read more

Dr. Iwamoto was my eye doc back when I was kid. After asking the optician and receptionist a ton of questions regarding my vision plan, eye contacts, services they provide, etc., I gave them a visit. AND I LEARNED SO MUCH! They performed tests on me I wasn't provided with at previous eye doctors. Specifically, the peripheral vision test (which I failed in one eye and had to come back and redo lol). The doctor also dilated my eyes on the second visit to make sure there was nothing abnormal going on due to medication I take. I learned so much more about how astigmatism works, the different styles of glasses and why so many pairs of mine in the past 3 years didn't fit correctly. And they used a nifty device to determine my line of vision in my soon-to-be frames so I wouldn't have to focus so hard, something I didn't get with the last few opticians I've met. The staff here is so sweet. The receptionist, optician, and doctor talk to me like they've known me forever! They make time to fit me in the few times I needed a readjustment and didn't rush me when I took ages to decide on a frame. So grateful I decided to come back. read more

I'am so lucky to find Dr. Iwamoto ,we have just moved from CT and I needed an optometrist for the whole family. He is very professional ,knowledgable ,and friendly . He took his time during the exam and made sure everything is ok. Honestly I can't say enough positive things about him. The front desk receptionist is wonderful , friendly and so helpful ,she made sure that our records from the previous Doctor is at the office at the time of the appointments and I had to reschedule few times and she always accomidated my schedule . The Optical Manager Rozsa Harris is AWSOME!! She made sure that we get the best benefit from our insurance ,helped us through out the process of choosing the best frames . She is very patient , kind ,and friendly. What a great team at Dr. Iwamoto ! read more

If you are looking for a super friendly and helpful optometrist, look no further! I've been going to Dr. Iwamoto and his staff for two years now and they are extremely approachable and knowledgeable at what they do. They make the entire exam process really comfortable and efficient. I went in towards the end of the year and even when they were super busy, you can tell they care for their patients. With their expertise and kindness, they'll make it so you'll be eager for your next eye appointment! Once you go in for the first time, you'll definitely *see* what I'm talking about (pun intended) Thanks Dr. I! read more

Really A Great Find!! With VSP Coverage ~ We have been treated Professionally & Friendly every visit!! He has been taking care of me for over 10 years!! You Can Count On Dr. Iwamoto & His Staff To Take The Best Care Of You!! read more

If you are In need of a great eye doctor the. This is the place you need to go. I have been going here for two years now and I'm very pleased Dr. Iwamoto and his entire staff. You will be very treated very well here so I highly recommend. read more

Dr. Iwamoto is great! Super knowledgeable and friendly. I had my old prescription examined and he determined that the lenses were stronger than needed. Hence the headaches I would get from wearing them. He then updated them and performed my annual ophthalmic exam. Rochia the optometrist is so friendly and patient. She helped me pick out some beautiful Gucci frames and I even came back the following week and was able to pick out some gorgeous sunglasses! This place is great! read more

I have been going to Dr. I's for about six years now, so when I came back this year for my annual visit, I was surprised to find so many changes. I am happy to say though, that all these changes are for the better. Dr. I now has a computerized eye chart so you can't memorize the order of the letters (if you were ever that diligent). I'm also told that they're rolling out a texting system to remind you of your future appointments, if that's what you prefer. All in all, the adoption of these new technologies is one that I found to only make my experience better and easier. The most dramatic change you will find is the change in staff. Pauline is no longer at the front desk (I think she retired), and Alicia is no longer the optician. Janette is the new office manager, and is just as warm and welcoming as Pauline was. Rózsa is the new optician, and she is both professional and patient. I have a very particular design preference when it comes to choosing frames (one that requires a lot of patience to work with), so it was very refreshing to have someone like Rózsa not only be very patient every step of the way, but also give you her honest opinions on the looks. Last but not least, Dr. I(wamoto) is more than just an optometrist. He is a friend that you trust, one that will give you his honest opinion on what is best for you, and not just recommend the solution that rakes in the most $$$. Bottom line: Looking forward to my visit next year, and am excited to see what other changes Dr. I's may have. read more

Dr. Iwamoto's is the place to go for your vision care in Mira Mesa. It's been about two years since my last checkup so I decided to get my eyes checked. While on the subject, my friend suggested I try out contacts. I've worn contacts twice in my life, the first time in high school with hard contacts. They hurt. A lot. Especially during allergy season. The second time was in college with soft contacts. Soft contacts moved around in my eyes every time I blinked and I never really got used to. And when allergy season came, I suffered. Dr. Iwamoto has been different. He's taken the time to help me fit my contacts so they don't move around so much in my eye. He helped me find contacts that work for my eyes and provide the greatest level of clarity, and also recommended different types of contact solution to find which one provides the most comfort. read more

First time wearing contact lens and the experience is really nice. I called upfront for an appointment and they asked for my insurance info and explained the cost. Small office, the receptionist is really nice, she also took my vision. Then Dr did more tests on me. He definitely knows what he is doing. What I like the most is that the receptionist was later there to train me how to put on contact lens, she was really patient and encouraging and it took me really long to put it on myself, she definitely made it easier for me. Will come again for me follow ups and more to come. read more

Great experience with Dr. Iwamoto! Thorough exam with state of the art equipment. He noticed something off with my eye pressure and did a few extra tests to make sure I was ok. Definitely felt cared for and prioritized. He was extremely helpful and friendly at the same time. The women at the front desk were equally friendly and just made a comforting environment over all. Picking out frames was a breeze. I couldn't be happier with my whole appointment from start to finish. Thank you!! read more

Third visit and three years. I'd give this practice and staff ten stars if I could. Dr. I is so down to earth, friendly, and explains things well. Person at the front desk was very helpful and knowledgeable. And Rochia, the optometrist, picked out a new frame for me this year that suits my face shape PERFECTLY! I sent photos to my family while selecting them, and they loved what she picked! read more

Dr. Iwamoto is very conscientious, thorough, detailed, and takes the time to do things right. He's the best optometrist I've seen thus far. 5 stars all the way. The selection of glasses is a bit limited though. read more

Dr. Iwamoto is my favorite. I moved across the country and refused to get a new optometrist. I came back and went back to Dr. Iwamoto and my eyes thanked me for it. His team is very helpful with the check in and finding the perfect glasses. I also find the Monday extended hours helpful for my scheduling needs. If you want a great optometry experience, go to Dr. Iwamoto. read more

Full disclosure: I've known Denis for years and started going to him when he was with For Eyes down near the Sports Arena. That said, this guy is on his game--knowledgeable in the latest treatments, personable, caring and spends quality time with his patients. He's no rookie--he had decades of experience. His team in the office is great. Pauline, at the front desk, keeps everyone on the ball (so to speak ;-) and will keep you reminded of your appointments and make sure all insurances are taken care of. When you're finished with your exam, check out the collections of eyeware available. The selection of frames is on the small side but has all the latest styles. Dr. Iwamoto will take care of you too, just make an appointment! When your appointment is done, go next door and have some Vietnamese beef noodle soup at Pho Hoa Cali--amazing flavors reasonably priced. read more

Denis T Iwamoto, OD - In the Black Mountain Village Shopping Center - Optometrists Near Me - San Diego, California

This was my first time seeing Dr. I and his exam was very thorough! I was impressed with all the tests that were done including the dreaded dilation. He was so patient with me as I struggled to answer the "which is better" question. You all know that it gets hard to tell toward the end! His exam was quite possibly the most in depth eye exam I have ever had! He is also an extremely pleasant person and very easy to talk to. He put me at ease right away. It was truly a great experience from start to finish. And the best part of the exam was that he actually had a pair of contact lenses that were high enough for my bad eyesight! His staff members were super helpful and friendly as well! Jeannette at the front desk was so accommodating when I called to schedule my appointment. She made sure that my insurance was all good and she worked me into the schedule quickly since she knew I was desperately in need of some new contact lenses. She is efficient and she has a great smile & laugh! Rosa, the lady who helped me with my glasses was genuinely nice and also very patient with me. They have so many frames to choose from! I was having trouble deciding between a Valentino, a Vera Bradley and a Silhouette, so she told me which one would be the best with my very high prescription. She also really took the time to explain to me what was the best lens for my vision. I had no idea there were so many new options out there! I appreciated the fact that she took her time with me and wasn't pushy. I feel like I got the best service and the best value with my insurance at Dr. I's place. I ended up with glasses, contacts and a really cool pair of sunglasses too! The office is easy to find with plenty of parking available. I will definitely be back! I plan on sending my friends and family to see Dr. I as well! This practice is top notch! You will not be disappointed if you go there! read more

Dr I is the best. Extremely professional and takes the time to have a conversation with you. I've been going to his office for over a year now. The staff has always answered all my questions and didn't try to up sell me on anything. I was seen promptly and my new lenses are great. This is my second set of glasses and I couldn't be happier. Thanks Dr I. I've already recommended family and friends to your practice. Keep up the good work. A very satisfied customer. Chris B read more

Dr. Iwamoto and his staff were really helpful. Had pain in my eye and walked in and was able to get an appointment right away. Pamela and the others at the front desk were really friendly and was able to get me set up. Dr. I was really helpful and was able to find something inside of my eye that was causing the pain. He was able to fix the problem and had me on my way. The Dr. was really knowledgeable and offered to do more examinations at some time in the future (I'll make sure to take him up on that). I hate going to the doctors period, but Dr I and his staff made the visit easy and pleasant. Check these guys out if you need some eye work. read more

I've had a few appointments recently with Dr. Iwamoto for my first set of contacts ever. The entire staff are all pleasant to communicate with, from appointment-making, to eye exam, to contact fitting, to follow-ups! They are all professional and personable. After a couple trial contacts, Dr. I was able to fit my eyes with the perfect lenses for astigmatism and is always thorough when explaining anything and everything. I appreciated that he was interested in knowing more about myself as a person and not just a patient. I would recommend Dr. I's office to anyone, especially for contacts! Make note that they do not run eye exams on Tuesdays and Fridays. I had to wait until my class schedule changed before I could set up an appointment, but after that it was smooth sailing. Thank you all for everything! read more

I have been going to Dr. Iwamoto for several years now and it is always a great experience. His team is helpful and kind, and he always knows what to do to help with my eye issues. read more