I found this place via Yelp and inquired about flowers a week before my wedding / elopement…read more They were quick to respond and notified me to call for more info. I gave the info of what I wanted to my sister and she called and ordered what I mentioned to her. They were able to deliver from Upland to Fontana. The flowers came out so beautiful and is very full. The bouquet included all the flowers I wanted! I was in awe. I definitely recommend this place as they were able to cater to my bouquet dreams on such short notice!

Suzann's Flowers team,…read more Wow!!!! thank you for the beautiful bouquet and balloon delivered to my niece for her birthday today. The arrangement was exactly as pictured on your website, vibrant and truly stunning. I am very impressed with the quality of your work and will certainly be ordering from your shop again in the future.

I can always count on this flower shop for having beautiful, affordable arrangements for any…read moreoccasion. The two ladies who manage the shop are quick, friendly and very accommodating. You get a small card and carrying box with each arrangement so you can set your arrangement in your car without worrying about it tipping over. The arrangements are always different, showcasing a variety of flowers and designs. I always look forward to seeing their latest creations. They have a customer for life.

Went here to pick up some flowers for my friend as this was the highest rated / closest store near…read moreme. It's a small flower shop and while their service was very good, when I went, there wasn't really that much selection to choose from. However, I do think that for what you get, the flowers are very nice especially for the price the sell at!

The staff was incredibly friendly and accommodating! I had a very last-minute, urgent request for…read moretwo bouquets and asked for a warm color palette with mixed flowers, keeping each bouquet around a $40 budget each. Not only did they create both bouquets in under 15 minutes, but they were also so kind and sweet throughout the entire process. The arrangements turned out beautiful and exceeded my expectations. I'll definitely be coming back to support Lorena's Flowers again--hands down an amazing experience! Super easy to spot and abundant parking!

Beautiful bouquets I went in last minute for a graduation bouquet and they didn't disappointread more

Been coming here for years. I love the corner service and their flowers are always great. Pricing…read moreis great as well. They're my go to flower shop.

I have been a customer for about 7 years. I have used Urban Florists for any flower arrangements…read moreneeded ( when my wife received merits at her university , when my daughter graduated as a therapist, when my grandmother passed, and most recently my wife's birthday) photo enclosed. They go beyond routine customer service and are masters in flower arrangements.

Very satisfied with the flower arrangements I ordered for my party! They turned out beautifully!read more

Great combination of flowers and they're always in good condition. They have very kind staff that…read moreare eager to help and sell great options of romantic gifts. They have everything from box of roses/Ferrero Rocher combination, to stuffed animals, to individual flowers if you're on a budget. Their bouquets are expensive though, and if you're looking to buy any of their Ferrero Rocher/flower combination boxes then you'll spend at least $120-$170 fyi. Their individual or small combination flower prices are appropriately priced in my opinion, but it's all relative to your budget obviously. I've been here twice and they were empty first time and packed today (Valentine's Day), and their service was always kind and still had all the variety to choose from.

Terrible experience, start to finish. My fault for not checking into this company. I wanted to send…read morea birthday bouquet to someone out of state, and I googled flower delivery in Tucson. This place had "local" in the AI description and I my exhausted state, I didn't question it. The website looks professional, includes numerous attractive arrangements with a wide range of sizes, flower types, and prices. I chose a colorful one with sunflowers that I knew the birthday girl would love, provided instructions to text the recipient if she wasn't home (it was meant to be a surprise), typed up the card, and paid. The emailed receipt was sparse - it included the products I purchased (without photos, like most receipts provide) and the correct information for the recipient, so I didn't overthink it and went to bed. The big delivery day comes, and by 3 PM that afternoon, it had not been received. I Ruth's to check on the status. After some time on hold, I was told that it was " on its way" and would be delivered shortly. Two hours later, it still had not been delivered. I called again to inquire (now I was getting worried) and was once again reassured it was on its way. By 7 PM it still hadn't arrived. I called once more, half not expecting anyone to answer, but someone did (I believe they use an international call center for their customer support) and said they couldn't reach the driver, but left a message with them and would call me back. At some point they did, but didn't return the call to the number I had provided them (they just called what came up on the caller ID so I didn't get the message until this morning). The person stated that it had been delivered at 5:11 PM - which I knew was a lie. At this point it was no longer a surprise, so I checked in to see if someone it had been dropped off late at night - and it had not. It is then that I finally look up Ruth's Roses to see their reviews, and my heart falls. The reviews everywhere (Yelp, Google, Reddit, even the BBB) are worse than bad. Apparently, this company has a terrible reputation, and I was hard pressed to find any reviews higher than 1 star (with most people stating they'd choose 0 or negative stars were that an option). I sent an email to customer service, and then called them again. The woman who answered was kind and apologetic, and said she would resolve it and get back to me that morning. About an hour later, a bouquet magically appears at the birthday girl's house. Only it doesn't even resemble what I had ordered. I'm including photos so you can see what they have on their site and what was delivered. The bouquet was an embarrassment. Messy, drab, with some flowers browning and the greenery not even fresh. It looks like they went to Safeway and purchased a cheap bouquet, the shoved it into a glass vase - which is what I'm guessing they did. I am almost certain that an actual florist did NOT put this together. I have requested a refund from Ruth's, but looking at other reviews it appears I may have to file a complaint with the BBB and get a refund through my credit card company. So - if you're considering using Ruth's to help make someone's day special, please, look elsewhere.

Seeing the amount of 1 star reviews for this business, I wish I would have come to yelp prior to…read morepurchasing. I purchased a premium bouquet of lillies for a friend for her birthday. I had been going between a couple different websites, but this one had a better selections so I decided to go with Ruth's. To my surprise, once my friend received the flowers, she sent a picture to say thank you and when I saw the photo I instantly knew it wasn't what I had ordered. The entire bouquet is supposed to be blossomed lillies making a beautiful circle of deep red and pink lillies. Instead they filled it with 60% greenery, and babies breath which wasn't even in the advertised picture. I called to inquire why they delivered something different, and after "further review" they said they could only offer a $30 refund on a $100 purchase saying their policy is that they can make modifications based on availability. So they are purposely and intentionally false advertising their products, taking your hard earned money, and don't even have the decency to communicate the changes, or try to properly rectify the situation. To me, it seems like this company has bit off more than they can chew. They pay for advertisement for their shop to pop up first, you also think you're ordering on the direct site, just to find out they don't have the inventory to keep up with the amount of orders they receive. This will not be sustainable, and I hope they take the MULTIPLE 1 star (which people wish they could have left 0 stars) and make the changes necessary to turn around the reputation of their shop, otherwise they need to close the doors and stop scamming people. I have never been more disappointed.

I've bought flowers at this place a couple of times and the quality has surprised me in a good way…read more Their premium roses are gorgeous and smell great, they last a very long time. I've gotten their package of 16 roses for $32. They have a great selection of roses, tinted roses, carnations, chamomile, eucalyptus, baby breath, sunflowers, flower vases and more. People working there are always nice, they speak English and Spanish and are kind. If you don't see something you can ask and they might have it in the back. I recommend you going to check out this place if you're thinking about buying flowers.

This place provided everything I needed to do a carnation lei for my granddaughter's promotion from…read moreintermediate school. It is conveniently located near my work and I was pleasantly surprised they carry all the flowers that I would have willingly driven to DTLA flower district for and they very closely matched the price for two dozen carnation, beautiful floral bouquets, fresh orchid leis, etc. Basically, well stocked and fairly priced! The staff are friendly and helpful, a bonus.

Been twice, only purchased a bouquet the first trip. Only one gentleman was in line when i arrived,…read morebut the lovely lady at the counter made sure that she finished her 5 minute long family related conversation before helping additional customers who were ready to pay, myself included :) The first bouquet was great! Just make sure you have nowhere to be if you stop by :)

Wanted to pick up some flowers on the way to visit the cemetery and it said this florist was open…read more We went to the door and it even had the "open" sign on the door, and they were CLOSED. Peeked inside and it was dark.. just annoying that we wasted a drive.