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    Urban Florist

    4.5 (196 reviews)
    Open 10:00 am - 6:00 pm

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    Response time

    50 minutes

    Response rate

    100%

    Services - Urban Florist

    Gift shops

    Urban Florist Photos

    Recommended Reviews - Urban Florist

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    Reviews With Photos - Urban Florist

    I ordered a custom bouquet for my anniversary, and it came out absolutely beautiful! I let them know a general idea of what I was looking for and they went above and beyond. She loved them very much. I will definitely be coming back more often.

    Tritia L.

    I wanted to send flowers to a close friend whose family member had passed away and I came across Urban Florist since it was close to her. Ordering through the website was incredibly easy, and the arrangement was absolutely beautiful. My friend sent us a picture and I was so impressed. Truly appreciate the care and quality that went into the arrangement and delivery.

    Beautiful custom bouquet
    Vanessa M.

    I've been a loyal customer to Urban Florist because they never disappoint! I walked in and asked for a bouquet for my mom's birthday. I just told them "make it pretty" lol and told them to incorporate pink. EXCEEDED MY EXPECTATIONS the guys were really friendly and nice! Great customer service and I'll definitely be coming back for flowers. Couldn't recommend this place enough. My mom absolutely loved her birthday bouquet

    Order confirmation
    Josh A.

    Complete lack of customer service. I ordered multiple flower arrangements for my wife on her birthday. She travels around a bit for work, throughout Ontario, and I wanted to deliver some flowers to her at her various sites. Spoke with this company on the phone and was met with a very abrasive employee who did not like that I was asking if expedited delivery was an option (that I would obviously pay for). She said "no," and I just accepted that, as it's not typically beneficial to argue over company policy. So, I just elected to have the flowers delivered a day early. And I left a note for the addressee to "hold until May 1." This is where the confusion sets in... Though my actual order shows a delivery date of April 30, Urban Florist read the note and assumed that I wanted it delivered on May 1. Instead of calling me to clear up any confusion, they called me on the afternoon of my expected delivery date to tell me that A) they did not deliver my order because of the confusing verbiage, B) they don't even have the necessary flowers for the order, and C) they had no desire to offer any sort of solution. The only thing the woman kept saying on the phone over and over again is that I confused them with the note. She eventually only offered me a refund, after ultimately hanging up on me. I tried to reason, by accepting some fault for providing conflicting notes, but there was no reasoning coming from the other side of the phone. So, I can't attest to the quality of their product, but I can only comment on the absolutely terrible customer service I received. No willingness to admit any fault, no willingness to come up with any sort of solution, no willingness to improve the ordering process, and apparently no willingness to be a decent human being.

    Flowers

    Beautiful tribute to 911! Well done Urban Florist! Your attention to detail is why we always choose you for our special events!

    Love!
    Frances S.

    My sweet hubby came home after work and surprised me with the most beautiful bouquet of flowers. They are absolutely stunning and have the perfect combination of flowers in pretty pastel colors. This is definitely a fuller arrangement than usual and I'm not mad about it! He said he had a great experience with Juan at Urban Florist. He gave him a budget range along with the style he knows I like and Juan was able to create an arrangement that came out on the lower end of his range which was much appreciated. I put them in a vase immediately and now they are sitting on our front entry table and it makes me smile every time I walk by. Thank you Juan, for this beautiful bouquet of flowers! I'm one happy wifey :)

    My father's casket with the beautiful arrangement in front of it.

    This is my second time using Urban Florist. Recently, my father was buried at Bellevue Cemetery with full military honors. I was looking for an arrangement that would complement the flag draped on his casket. I chose the red, white, and blue arrangement from a catalog. When the arrangement arrived, I was stunned. It was absolutely gorgeous and larger than I expected. It could not have been more perfect for the occasion as taps was played and the flag was presented. The arrangement arrived well before the service and they knew exactly where to go for the delivery. These occasions are never easy. Having a beautiful floral arrangement warmed my heart.

    She's So Darling
    Martha G.

    Ordered a bouquet online on January 4 for a next day delivery for my friend's birthday. Urban Florist delivered around midday. My friend was happily surprised and very satisfied with the bouquet received. Attached are the pictures she shared - which based on her pictures, it looks even better than I expected and prettier than the online stock image. Thank you so much! For reference I ordered the She's So Darling bouquet in the second size "Deluxe." Delivery was complimentary for the Ontario area. 100% would order from them again.

    Beautiful Condolences Flower Arrangement.
    Maria L.

    The service here is excellent. I requested a unique one of a kind arrangement and I got it. So worth it. I ordered this in the morning and was able to pick up by the end of the day as I was on a time crunch. I was so happy when I walked in and say this beautiful flower arrangement.

    sweet harvest flowers deluxe
    Liz R.

    My first time ordering from this place & i'm so pleased! i'm especially happy that they had sunflowers in the middle of december during the holiday rush lol. The delivery was quick & the arrangement was lovely! a huge thank you to all the staff involved :-)

    per jose the florist these were fresh out of the package on thursday , they've been dead since yesterday, friday and there is nothing they will do about it. Roses do not wilt this fast unless they're old . The red roses are nice and healthy but all the pink roses are wilted and pretty sad looking. Claims it is our fault? I know how flower care works ! I even gave them a small trim and put them straight in water? Im not even blaming them as a whole sometimes it not even the florist fault it's the wholesaler they buy it from... but I'm just taking my Loss on this one /:

    Andrea R.

    Thank you for delivering SUCH a beautiful arrangement! You even emailed me 2-3 times with updates on our order (with ordering out of state, this was particularly nice!). We can truly tell that you love what you do! Thank you for bringing a little joy to our friends on such a sad day. :-)

    Amazing service! I walked in very last minute on my way to see a friend and requested a custom bouquet, the amazing lady was very busy but made time for me and produced such a stunning bouquet for me! I would 1000% recommend it here and will be back for all my flower needs

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    2 years ago

    Beautiful flowers. I ordered a bunch for my daughter's graduation and had to catch my breath at the amazing sight of them. Love this place!

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    2 years ago

    Amazing arrangements! Decent prices, very nice owners. Love it here. Decorations for your house too!

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    Page 1 of 5

    Ask the Community - Urban Florist

    Review Highlights - Urban Florist

    David, an employee or manager, has the biggest heart and they are by far the best flower shop I've ever been to.

    Mentioned in 26 reviews

    Read more highlights

    Faith's Hallmark Shop

    Faith's Hallmark Shop

    3.6
    (36 reviews)
    $$

    I witnessed the weirdest exchange today at this location. A nice elderly woman was trying to give…read moreanother lady one of her coupons and the cashier flipped out and yelled at the elderly lady saying she can't share her coupons! It was insane! The nice lady trying to help out the young woman said it was for ornaments, and she wasn't buying any and could see that the young lady was, so she just didn't want the coupon to go to waste. I have never witnessed anything so crazy at a store like this before. This location has always been problematic with the older guy who works there and/or owns the place being rude to both customers and employees alike, but we will be driving the extra distance to Hallmark in San Dimas from here on. There were lots of price stickers over the top of the original Hallmark ornament MSRP stickers today which is fishy as hell. How are you a Hallmark franchise jacking up the prices above what's printed on the box for Hallmark brand product?

    One of the oldest and largest manufacturers of greeting cards in the Country and that's a fact…read more With a broad selection of year round and those seasonal gifts and keepsake ornaments it's no wonder this place is still around. I must admit they do have some very cool little Knick Knacks and novelties that I've personally purchased. I must say though I'm glad most of these shops have moved out of malls and that makes the experience a lot better than to deal with the parking during the holidays. The service seems to be consistent and they're always helpful. So yes to always coming back to old faithful. And that's my take on the gifting gift shop, Peace...

    Urban Florist - florists - Updated July 2026

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