I'm a fan and this is my go to flower shop since 2024. Arrangement is always beautiful, flowers…read moreare fresh and always top notch customer service. I never had an issue ordering, i have tried placing order on instagram it went through no issue, had ordered from their website went through no issue. appreciate the effort she puts in with special touches and i like how shes super kind and handles delivery too. Thanks again, attached are the photos i ordered through the years.

Walked in because the shop was close by. The place looks like it's closed/going out of business…read morefrom the outside. When I cautiously walked in, one of the two ladies kindly offered to help me. She was the owner and told me she exclusively does online orders, but thankfully had a few bouquets ready just in case. I picked one that was very nice and she very graciously created a nicely cut bouquet in 15 min for me. She's a wonderful person and the flowers are very nice. The unique thing about her is she creatively makes them in a way so the flowers can stand on their own. The flowers were around 90ish dollars so I feel I got what I paid for even if it can seem pricy. These beautiful flowers maintained their quality well over a week later. Very much Recommend. *Disclaimer: I don't encourage anyone to go to her physical business. There are a few reasons, but mainly she only does online orders and my situation was a unique exception in which she was kind enough to help me and informed me of this circumstance*

According to the person we bought this arrangement for, she said it was the best looking flowers…read morethat she has ever received! We are very happy with how the arrangement looks. I ordered this arrangement, same-day for local delivery. Both gentlemen that helped us with our order were friendly and helpful. The prices are comparable to other flower shops, and glad to shop small.

I am a huge fan of Chino Florist. I have received some of the most beautiful arrangements from this…read moreplace and have sent arrangements to special friends. The arrangements are always grand, full, colorful, and simply perfect. I have yet to be disappointed. They are always worth the price. I recommend this florist to anyone in the Chino Valley area.

Miss Alicia does it again. Looking to give my girlfriend and her mom and sister flowers, and this…read morehelpful and kind gentlemen (sorry forgot to ask for name) gave me 3 distinct yet lovely flowers for each of them. I'm just constantly impressed with how good these flowers look. Some of these flowers almost look fake with how healthy they seem. The price was all, once rain, very fair. Miss Alicia herself even picked out one or two roses that she didn't like out of the I bunch and replaced them with much better flowers. Once again,Many thanks to her and her business for existing.

Spoke with Alicia, wanted lays and a bouquet for graduation. They turned wonderful and she opened…read moreearly so iI can pick up. I can tell she's very passionate about her in job and it shows in her products. Highly recommend.

I can always count on this flower shop for having beautiful, affordable arrangements for any…read moreoccasion. The two ladies who manage the shop are quick, friendly and very accommodating. You get a small card and carrying box with each arrangement so you can set your arrangement in your car without worrying about it tipping over. The arrangements are always different, showcasing a variety of flowers and designs. I always look forward to seeing their latest creations. They have a customer for life.

Went here to pick up some flowers for my friend as this was the highest rated / closest store near…read moreme. It's a small flower shop and while their service was very good, when I went, there wasn't really that much selection to choose from. However, I do think that for what you get, the flowers are very nice especially for the price the sell at!

completely unprofessional and rude I called inquiring about an order and to ask some questions and…read morethey literally hung up on me. I continue to call back and they keep on just hanging up the phone and refusing to answer I would understand if you do this to a customer who is calling and being belligerent and disrespectful, but that is no way to treat a customer who is asking for your services. avoid this place completely!!!!!!

Ordered a custom succulent arrangement for a birthday gift two days early. Arrangement was…read moredelivered as scheduled and was simply beautiful! I reside out of town, always looking for a florist around Chino Hills. Town Square is definitely my GO TO florist!! Thank you for the excellent service!!

Due to a hectic schedule, it dawned on me that I had not ordered flowers for the Memorial service…read morefor my friend on Oct 5th. At 4pm, the day before the service, I called two florists. Understandably, most florists close at 5pm, so I had to hustle! The first shop said they prefer two days notice. When I called Lorena's shop, the lady said she was taking an order and would call me back. I was not sure she would make that call and it was my own fault. 10 minutes later, they did call, took their time to help me select an appropriate bouquet in the $125 to $150 price range. They were patient and kind to describe wreaths, bouquets and plants, colors and sizes available. They were prompt in delivering a beautiful keepsake basket on time to the church at 10AM. Never again will I wait til the last minute for such an important occasion. Fortunately for me, they were willing to come in early to make sure my custom order was ready.

these are supposed to be the same item. different basket, no ribbon, different flowers, different…read moresize. overall pissed off w my purchase, and had to last min find a solution + spend more money as I felt embarrassed to gift this to anyone. sadly, I bought 2 - $120 wasted. 0/10 - would never buy from them again.

Suzann's Flowers team,…read more Wow!!!! thank you for the beautiful bouquet and balloon delivered to my niece for her birthday today. The arrangement was exactly as pictured on your website, vibrant and truly stunning. I am very impressed with the quality of your work and will certainly be ordering from your shop again in the future.

I've ordered flowers to be delivered to my best friend twice from this location and they always do…read moresuch a good job with the arrangement. Both times I asked for peonies because those are her favorite. The first time they were white and this second time around they were pink! The flowers are truly beautiful. A picture does not do it justice. Very friendly customer service as well. The person I spoke to was very polite and helpful and since I had ordered last year, they had all my information ready to go. I would definitely purchase from this flower shop again.

My boyfriend custom ordered the most beautiful pink Bouquet…read morefor my birthday and they were so beautiful !!!! The most beautiful bouquet I have ever received !!!! They did an amazing job they smelled and looked beautiful!!!

Nice selection of flowers, I got these really pretty pink roses from here and the florist was very…read morekind! I would definitely come back for any custom arrangements or any of your floral needs! Support your local businesses

I asked Helen for 2 bouquets for my daughter's Quinceañera (one for our lady -- Mary, and one for…read moreher). I don't regret calling her! She was prompt and delivered earlier than we had agreed (unfortunately, pick up arrived early). Nonetheless, her attitude was great! We spoke in depth about what I was looking for...based on the reviews, I already knew she did good work. I was not expecting to be extra WOW'd by her work! Thank you Helen for your beautiful work!!

Quite disappointed in this business. I ordered Mother's Day flowers for my boyfriend's mother and…read morethe arrangement she received did not look like the images online at all. There were random flowers completely different than the website (like Gerberas) and it was missing the key elements like the long elegant green stems in the website image. I understand that sometimes florists do update the flowers based on availability but it was a completely different vibe in the end to the picture. It would have been a nice arrangement for someone else, but since I ordered this expecting it to look like the image online, it was very disappointing. It was also very tiny (website states 12 in across and 15 inch height) and I was embarrassed when the recipient sent me pictures as it was not what I was expecting at all. I'm glad she was still ok with it but buyer beware - make sure you double check with florist beforehand to ensure you get what you want. For $100 I would have expected something much more similar to what I ordered or different replacements still giving off the same vibe as pictured image. This was giving more of the wildflower arrangements you get vs an elegant piece.

Amazing prices and beautiful flower arrangements, can't go wrong with the value this business…read moreprovides! Definitely my go to flower shop.

I needed a very special floral bouquet. I am very particular about the design of any arrangement…read morethat I send to those that I care about. I spoke to the designer, Mercedes and she was great to work with. When I went to pick up the bouquet, I was so impressed! Mercedes did an incredible job!