That was easy !!! Walked in within minutes got my policy quote and paid !! Good smooth service.read more

From the owner: Our mission is to make our community a better place. If the unexpected happens we are there for…read morecustomers to help them recover and move through life's challenges. We work with auto, home, life, and business insurance. We work hard to inform and guide our State Farm customers on making appropriate decisions to insure their assets and develop a path for a secure, healthy, financial future. License #: TX-1300611, OK-100111152

Erica is a gem! I recently relocated to The Woodlands from Washington State. I forgot to transfer…read moremy renters insurance and I was able to call Avalon and they had a quote back to me within 30 minutes. I cannot say enough good things about my recent experience with Avalon Insurance Agency. Thank you so much for being patient, quick, and understanding.

From the owner: Independent Insurance Agency working in The Woodlands area for over 13 years - We specialize in…read moreproviding insurance solutions, asset protection, all while finding our clients the best coverages and lowest rates available. We represent several carriers including Safeco, Hartford, AARP, Travelers, MetLife, Progressive, Chubb, Allstate, Mercury, Foremost, Fidelity National, ASI Lloyds, HOAIC, Wellington and several others. Excellent Customer Service is our number one goal! Your referral is the Highest Compliment we could ever receive!

Great service from Kyra Griffin fast and very helpful with all my needs and questions even at the…read moretime of closing. Makes me feel as if my questions are not dumb. Knows alot thank you for making our switch of agents good. Have a great week.

I appreciate the daily calls, text and emails to help me figure out new home insurance and car…read moreinsurance. Morgan was extremely patient with me. Thanks Morgan and your team for your help!!

Nohemi was great! She made the process go very smoothly and was very professional. Any questions I…read morehad, she answered and helped me understand. Highly recommend 11/10!

Common sense !!! I left Allstate and came back to State Farm due to $$. Savings. Big Mistake !!! I…read morehave 2 properties, 2 vehicles. They wanted to inspect one of the properties. No problem or so I thought. Inspector found 2 shingles that were damaged. No worries, it was fixed. He also said there were limbs over the roof on the detached garage. A metal building, 2 garage doors. Simple enough. All issues were resolved. Turns out this Idiot was talking about an old shack that has a massive oak tree growing through it. It's about to fall over. It's uninsurable to say the least !!! They canceled my coverage on my Hill Country Residence due to an Idiot Inspector. When I spoke to him on the phone, his speech was slurred. I should have told him to get off my property and wait for me to be there. I didn't. It took an act of God to get State Farm to realize their mistake based on the information from an Idiot Inspection !!! A few days later I get a check in the mail for my cancellation. I paid it for a year. I take the check to the agent's office to return it. They wouldn't take it. They said I had to deposit it and then pay em again !!! I did. I paid it for six months. I'll be moving all of my insurance to USAA or anybody besides State Farm. But Wait !!!that's not all. Both vehicles have this drive safe beacon. They track your driving etc etc. You get a discount. Ok, I'm in. One of the beacons was defective. It took an act of Congress to get my agent to order us a replacement. It finally arrived. I downloaded it, and it's working fine. Today I get a text message saying I owe them $21.00 for not using one of the beacons. I sent a message saying telling them where they can stick that $21.00 !!! State Farm is not a good neighbor !!!! Ever since coming back to the James Pearson Agency, my life has been through pure hell. They send an old wino out to inspect my property. He tells the company that I am trying to pull a scam by trying to insure a rickety old shed instead of the new metal building that is my garage.. the garage wasn't 65 feet right in front of your eyes. Unbelievable !!! This is the most messed up agency I have ever seen in my life. State Farm is just as bad !!! I hope I never need them because I know already what will happen. Go somewhere else !!!

Super amable, no solo se encarga de venderte un seguro sino de ofrecerte asesoria y eso es…read moreprecisamente lo que yo buscaba. 100% recomendada!!

From the owner: Expect more from your protection plans—exceptional health and life insurance advice is just a call…read moreaway.

Horrible customer service. Using the online chat feature requires you explain your issue and then…read moreget told to call a phone number. Calling the number gets you an automated bot that repeats the same information every time you call (about signing up online for paperless even if you already have). Next the bot struggles to identify your problem and asks repeated questions. This is all after the online rep gave you the number to the department you needed to speak with. After three years the honeymoon is over and no one bothers to treat you as an individual and understand your goals.

It's not clear that any of the employees at this particular Fidelity location actually understand…read moreanything or provide any services. I stopped in to get a Medallion Gold Signature Guarantee stamp on a private stock holding on which I was simply adding a Transfer On Death Beneficiary (TOD). After answering numerous questions from one of the office staff, I was told the paperwork would need to be "sent off" to senior management for review and that someone would get back to me in a few days. When I've requested similar signatures from other Fidelity locations in the past, I was able to obtain the signatures at the same time after answering the questions they had and providing the information they needed to confirm the legitimacy of the stock and the update. After a week and not hearing back, I reached out again. After being on hold for about 20 minutes while "they looked into it," I was told the manager had a question - was I simply updating the TOD or transferring the stock to Fidelity? I mentioned the former, which was the same answer I provided during my initial visit. I was then told someone would get back to me again in a few days. I asked if anyone there actually had the ability to sign a Medallion Gold Signature guarantee and was told yes, the staff could do it, but only after management made a review of the request and directed the staff to sign. It seems the one doing the signing of the guarantee would be the one asking for the information necessary to sign. I've given up and gone to another bank instead, where I obtained the necessary signature. I recently moved to the Woodlands area and was hoping to transfer my Fidelity management services to the location, but the "vibe" given off by the Woodlands location is that its just a bunch of kids staffing the office who don't do anything other than relay information to a corporate office located somewhere else. So, I guess I need to start considering use of investment services at a non-Fidelity location.