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    Dent and Scratch Pro - Temecula

    4.7 (188 reviews)
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    Response time

    4 hours

    Response rate

    100%

    Services - Dent and Scratch Pro - Temecula

    Auto body restoration

    Bumper repair

    Collision repair

    Dent and Scratch Pro - Temecula Photos

    Recommended Reviews - Dent and Scratch Pro - Temecula

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    Door repair in process.

    It all started with working with Alan, the owner, and he gave me a competitive bid and explained, in detail, the work to be done. Along, the way Alan kept in communication with me on the progress of my car. In the end the car was delivered on time and the results were amazing. A pole jumped out and rubbed against the door of my mini Cooper and left a sizable dent and scratch down to the metal. DSP was able to successfully remove any trace of that mishap and made my car look great again. I appreciate the work DSP did and I am returning for some work on my other car. Pictures are before, during, and after. Also they were able to pop out some minor door dings from shopping carts and other cars.

    Did not remove the part to paint, and did a poor job masking.

    Pretty disappointed with the work. For double the price of a mobile bumper repair service, this work is very poor. I was originally quoted one number, and magically the price changes when I go to pick up my car. Parts and labor price can vary, but I had explicitly told Alan to let me know if the price is more than the agreed upon number. I was informed that a small metal bracket needed to be replaced, but no mention of additional cost. That bracket and plastics screws are not $50. I have overspray over some lights due to not removing the the necessary parts and just masking it off. I had requested to get a particular spot fixed, and that was never fixed. The bumper was not even fully attached under the headlights. This quality is to be expected for a mobile service at $650 dollars, not a shop that charged $1,342.22 then $1,423.04. When I was walked to the back, I noticed they did not have a paint booth or any of the proper equipment to do a better job than a mobile service. I was under the impression this was a body shop, not a "quick" fix shop, so the bumper should atleast be fully attached and aligned. If you have a bumper damage. Take your chances with a mobile service. Update 6/26: Alan wants me to drop off my car again to fix the issue, without taking to account that me giving up my car for an extended period is extremely difficult. I had already given my car up for a week, so you can imagine the decline in them fixing it. Especially with all the flat out lies I have been told. Boasting that you have worked on Teslas and one of your techs used to work for Tesla while not knowing the grill and the fog light/turn signals could in-fact be removed. Not removing the fog lights/turn signals and the grill to paint the bumper tells me everything you told me was a lie. So yes, all the lies, lack of quality control and absurd pricing prevents me from wanting you to touch it again.

    Front bumper dent
    Ailis M.

    Awesome auto body shop!! Thank you so much for getting my front and rear bumpers back to looking new!! Reasonable price for all the work done! I appreciate your elbow grease to get the job done in one day!! You guys are the best! Magicians!!

    Before Damage
    Diane P.

    From the initial quote to drop-off and final pickup, the entire experience was smooth, transparent, and extremely professional. They kept me updated every step of the way and even shared progress photos so I always knew how things were going. What really set them apart was the personal touch -- I felt like I was working with family, not just a repair shop. The quality of work was excellent, the communication was outstanding, and they earned a customer for life. Dent & Scratch Pro is now my go-to for any future car repairs, and I would highly recommend them to anyone looking for reliable, honest, and skilled service.

    Alan and the team at DSP were patient and informative through this process of calling insurance and reassuring me that everything was going to be okay. The repair work was outstanding it looked like the collision never happened! Alan was also helpful by fixing my rear bumper from a fender bender back in 2020. And gave me fair pricing as well. I absolutely would recommend.

    Before
    Stephanie S.

    Great service. My car got hit on the back rear side that left a dent and scrape on two panels. Alan was very nice and responsive. I really appreciated his flexibility when dropping off and picking up my car. I believe the service was priced fairly. Very happy with the results, they color matched the car's paint perfectly. My car looks brand new, like nothing ever happened.

    After shot of the great work
    Gregory K.

    This is a great place to take your car for post accident restorative work. Our small Lexus had a run in with a pole and was definitely the worse for it. Alan responded to our inquiry immediately and we had an estimate that same day. His work was very reasonably priced but most importantly his replacement of the front bumper and driver's front quarter panel was flawless. Do not hesitate to call Dent and Scratch Pro should you be in need of these services; you will not be disappointed in the work, price, or quality.

    Before pic with dent

    Top tier business and excellent customer service! I came here for a dent in my Tesla. Dent and Scratch Pro took care of me with a free estimate, great price, and a speedy turnaround. They had my car back to me in 26hrs good as new! Definitely recommend, this place has skills!

    Prior to work being done

    Bought this truck with a mismatched front fender that was driving me crazy. I came in to get a quote which was more very reasonable and spoke with Alan. Said it would take a few days (dropped off on a Monday and was told Thursday afternoon or Friday morning for pick up) and received a text Thursday morning that my truck was ready to pick up. Alan was very easy to get a hold of and he even send pictures throughout the process. Exceeded my expectations and will be back for more work in the future! Alan also let me know how the do's and don't for the next month. Highly recommend!

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    4 months ago

    This company has great communication. Friendly and helpful over the phone and service was excellent!

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    Page 1 of 5

    Ask the Community - Dent and Scratch Pro - Temecula

    Review Highlights - Dent and Scratch Pro - Temecula

    Had some body work to be done "out of pocket" and Alan was able to give us an estimate on the spot.

    Mentioned in 41 reviews

    Read more highlights

    RP Paint Studios & Collision

    RP Paint Studios & Collision

    4.9
    (122 reviews)

    I cannot recommend RP Paint Studios & Collision enough! My experience started with an online…read morerequest that was answered within an hour--I had an appointment for an estimate before my insurance company even called me back. Rudy is incredibly knowledgeable. He actually got under the hood and the chassis, identifying potential hidden issues that might arise during a full tear-down. Because of his thoroughness, I knew exactly what the repair should cost. When the "AI insurance estimate" finally arrived, I had the confidence to push back immediately because I knew I was being low-balled. The communication of RP & Co was world-class; Nancy called me every few days to keep me updated on the progress so I was never left wondering. As for the work on my Tacoma, the front-end repair and paint matching are flawless. They went above and beyond by fixing a broken antenna and discovering damaged headlight wiring I didn't even know was there. To top it off, they returned the truck fully detailed. In a world of automated estimates, Rudy, Nancy, and the crew provide real-world expertise and elite craftsmanship. They are the best in Murrieta, hands down!

    My wife was rear-ended, and I can't say enough good things about this collision center. From the…read moremoment we arrived, Rudy greeted us and was very professional, reassuring, and handled everything smoothly. The communication was great, and the work they did is truly impressive--her car looks perfect. We genuinely wouldn't know an accident even happened. Highly recommend this location for anyone needing collision repair.

    Rancho California Auto Collision

    Rancho California Auto Collision

    4.6
    (108 reviews)

    We have been bringing our cars to Rancho Collision for over ten years, and we have always been…read moreimpressed with their work and customer service. Recently, I had some bad luck on the road and needed two separate repairs on my car. Although it was a frustrating situation, Maria, Leo, Edward, and the rest of the team made the entire process smooth and stress-free. They helped coordinate my rental car, kept me informed throughout the repairs, and were always friendly and professional. Rancho Collision is honest, fair, does excellent work, and truly cares about their customers. I highly recommend them.

    10 stars for Leo, Maria, Edward and crew! They all hands down made an extremely stressful…read more situation so much more bearable. It was already so hard being without my van for 2 weeks (especially getting a tiny rental car), but they were so helpful and communicative throughout the entire process and ended up finishing 1.5 weeks ahead of schedule. They also graciously held my van and kept it safe while I attempted to work things out with our insurance company. The cherry on the cake was that Leo ordered my tailgate emblems in black knowing that I did a whole chrome delete for my van, a small detail like that meant so much to me and definitely gained a lifelong customer. I would highly recommend Leo and his team, come here and they treat you like family, they treat your vehicle like it's their own personal vehicle. When I picked up my van, I was pleasantly surprised to see that it looked brand new off the lot, cleaned inside and out (thanks Sam!) I was definitely not expecting this at all. Thank you all so much for your outstanding service!

    Crash Champions Collision Repair Temecula

    Crash Champions Collision Repair Temecula

    4.4
    (134 reviews)

    Crash Champions were great! Very responsive, kept me up to date and the repairs were done faster…read morethan expected! I did have to bring my car back for an additional fix, but that was due to insurance approvals and things. They were amazing at getting things resolved fast and conveniently for me!!

    Crash Champions attempted to repair my car instead of recognizing that it should have been declared…read morea total loss from the very first visit. They kept bringing me back to the shop for three months, only for the insurance company to ultimately deem the vehicle unsafe to drive and a total loss. I took the car to Crash Champions a second time, following the insurance company's instructions, to give them an opportunity to correct their mistake two months into this ordeal. Instead of fixing the problem, the shop attempted to conceal what had become an irreparable issue. During this attempt, my service writer called to update me, and I asked directly if I'd be satisfied with the work this time. Her response was that if I didn't like it, I could just bring the car back in. That shouldn't be the standard. Repairs should be done right the first time. Getting basic updates was a struggle the entire time. I'd call and be told the person I needed was in a meeting or at lunch, with hours passing and no callback. Twice I drove to the shop in person just to check on the status. What's worse, they tried to give the car back to me multiple times when it wasn't even safe to drive, putting myself and my family at risk. It was clear their team wasn't capable of handling this level of repair, and each "fix" was more of a band-aid than a real repair. After the third failed attempt, the manager, Ray, called to apologize. Instead of taking responsibility, he blamed the service writer, calling her "too green," despite the fact that she wasn't the one doing the actual bodywork or paint. He then offered to repair the car again and personally cover my rental and repair costs, basically asking to handle it outside of insurance. I declined. This experience was exhausting from start to finish. Crash Champions seems built around quick, low-cost patches instead of proper repairs or evaluations, and in my case their negligence cost me months of my time, immeasurable stress, and potentially worse had I not taken my car elsewhere for a second opinion and found out the vehicle was unsafe.

    Maaco

    Maaco

    3.0
    (101 reviews)

    I went to Maaco because my car (2022 Toyota Corolla) had some scratches on it. The car also had…read moresome damage to the back passenger side panel (under the taillight). I had tons of questions, multiple scenarios I wanted quotes for, and then more questions on top of that. Marc (said he was the manager), was so extremely professional and patient with every single question I had (and believe me there were a lot). I got four other quotes before I decided to go with the quote Marc gave me. Along with the promotion that was going on at the time Maaco had given me the best price that had all the options I wanted. The timeframe they gave me for the work needed was extremely reasonable and they beat it by a day or two. When I went to pick up the car, there were several other clients there who were admiring the paint color. Macco was able to color match the vehicle beautifully. The body work was also done very nicely and I was very happy with it. Based on my experience, I would 100% recommend this shop. The entrance and the lobby is very handicapped, friendly. They have handicapped parking right in front. The shop is located in a business center, so there is a lot of business traffic (trucks pulling in and out around the area), but not so much that you are stuck there.

    Marc and his team delivered exceptional service on my car--they truly went above and beyond to take…read morecare of me. If I could give more than five stars, I would, because they did an outstanding job that left me completely satisfied.

    Dent and Scratch Pro - Temecula - bodyshops - Updated July 2026

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