Richard did a phenomenal job on the door ding on my 2017 Camry today. He gave me an estimate based on the photos I provided. Richard not only kept within the estimate, but also got the work done within the hour and a half timeframe he gave me. I couldn't be more pleased with the results. The photos speak for themselves. If you have any kind of door dent, call Richard - he is a true professional and does great work at a great price! read more

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Richard at DentHero did an amazing repair on our car for 1/10 the price I was quoted by other body shops. Honest, fair price and very professional, high quality. I highly recommend Dent Hero. read more

Richard was amazing in every way -- he is kind, capable and efficient. He fixed large dents on my car in a few short hours. I am SO happy every time I look at my smooth, dent-free car! I highly recommend his services. read more

My still-new Hyundai Sonata picked up an odd three inch long shallow crease in the lower part of a rear door. Cause of the damage unknown. Fortunately, Dent Hero's Richard made seeming easy work of fixing the damage. His job was done perfectly and only took about an hour. Dent Hero's professional services are exceptionally important toward keeping our vehicles looking new, and I have nothing but praise for the expertise and skill. read more

2013 E92 ///M3 23k miles. Alpine white. My pride and joy. Got a ding/dent on my passenger side door. Very Frustrating! I can't express enough how glad and happy I am that I brought my car to Richard. His work is pristine,clean, and immaculate. As if there was never a dent at all!. Very flexible person that works with your schedule. I will only and always come to Richard for dent/ding work. read more

The job is done beautifully with fair price. And it was fast!!!! I strongly recommend this place. read more

I was referred to Dent Hero by a body shop, and I am glad they did. I had a dent on my driver's door that I thought would be an expensive repair. I was wrong. I was able to contact Richard over the phone, and sent him some pictures of the dent. In less than 5 minutes, he gave me his input and an estimate. Fast forward to today, the dent is completely gone -- Richard did a phenomenal job! As a bonus, Richard also repaired another minor dent on my car, free of charge. That's some grade A customer service! To anyone on the fence, please give Dent Hero a try, you will not be disappointed! Professional work, great customer service, and reasonable pricing. Thank you Richard! read more

Great service, really easy to book and then drop off the car right in the Ballston area. It's like the dent was never there, I'm honestly pretty amazed at how it turned out. read more

Richard's level of skill and expertise for PDR is beyond amazing.

Richard is top notch. Curtious and professional. This is a get what you pay for. I would not let anyone else touch my Porsche, but him. Thanks read more

Dent Hero - Body Shops Near Me - Arlington, Virginia

Richard was the nicest person. I called asking about getting an estimate and his shop didn't do what I needed but he texted a few that were in the area. Just a call and he took time to text those shops. read more

Review #99 but 100% recommended for dent repairs Brought my vehicle in for a appointment estimate and worked on my vehicle the same day 5/22/17 got my car back in less than 2 hours Reasonable pricing and easy to work with Richard Definitely made my dings and dents disappear with out a trace If I ever get another ding or dent I'll be sure to return back read more

There's not much I can say that others haven't already. Yelp got this one right. Had dents pulled out of 2-3 panels. Service was prompt and quick. Took about 2 hours. Price was reasonable. I'll definitely be bringing my other vehicles to him as well. You can hang out in the Mercedes service shop waiting room. They have a variety of free coffee and drinks and comfortable seating while you wait. read more

Richard did an excellent job with the dent I had in my driver side door. He was quick, professional, and was pleased with his work. I would recommend him for anybody that has any dents on their vehicle read more

I had a small dent and scrape on one of my fenders due to another driver's carelessness. It was extremely convenient to be able to text photos and get a preliminary estimate, and the online scheduling process was very easy. The location is convenient, communication was professional, and payment with credit card was simple. Most importantly, the work was excellent with my fender looking as good as new. I would strongly recommend to anyone in need of this type of dent repair! read more

Easy to make an appt - fast response - reasonable quote - and a perfect result. Thank you! Highly recommended.

I had a big vertical dent on the right front door of my 2019 Volvo XC 60. My wife wanted me to take the car to a body-shop but I wanted to try with Richard so they did not have to take off the door and end up repainting. He did an amazing job, I expected to see some of the dent, but nothing was visible. He did a great, great job. I hope I don't have to see him too many times in the future, but if I have to go back, I can do that with confidence. Thanks Richard ! read more

My car got a dent yesterday and it was fixed by Richard this morning. Quick response, easy communication, prompt appointment, and awesome repair- I can't ask more! The 5 inch dent/scratch is completely gone after a couple of hours and Richard even fixed a minor dent I mentioned during consultation for free. I will definitely go back to him next time. Thank you Richard! read more

Richard did an amazing job taking out an ugly dent on my hood. At the same time, he cleaned up another area on my bumper without charge. Professional, prompt, and excellent work. Highly recommend Richard. read more

Somehow I managed to get 2 big dents on the front and rear of my car during the past year. I was getting tired of driving around with my car looking all ghetto like that. I found this guy on yelp, gave him a call and got a quote. He charged my $350 to fix both sides. I stopped by in the morning and about an hour later he was done. I was impressed. One of the dents was in the rear bumper corner that was hard to get out. But he did a good job. I've very happy with the time and quality of work. read more

Came here for one 2" dent and a nice football size dent. Rich knocked it out of the ballpark this morning on the dent and was upfront he about being unsure he could fix the larger dent (which is awesome, since shelling out cash and getting bad work product is no bueno). The 2" dent was fairly complicated as it was on the belt line of the car. Rich took an hour, brought back the car, and was good as new. Cost $200 due to area of the dent. When Rich pulled the car around, the 2" was completely gone. I was surprised when he showed me the larger dent. He spent a few minutes adjusting at no charge, and it came back looking MUCH better then before. Rich was honest and let me know he could do the work after all once he took a closer look. I'll return shortly to have completed. The shop is in the back of the Mercedes Benz dealership. And you know what? Free coffee, capoccinos, espressos, pastries (and not the crappy Holiday Inn ones), and waters while you wait. The five star ratings don't lie. Rich killed it. read more

Writing this review has been at the top of my sprawling "to do" list forever but I've never forgot about it because of how great of a job they did on my car. I'm a car guy. I have a 2002 Subaru Impreza WRX - the first year WRX sold in America (the original 'bugeye' model) - that I bought new in 2002 and have driven and maintained since then. It's become pretty much a hobby car (shows, meets, etc) and I'm probably going to keep it for years to come. Regrettably 14 years of ownership had taken its toll on some of the body panels. In that time span I had accumulated door dents, a dent that a family member put into the trunk as an almost new car in 2004, and the "pièce de résistance": an 8" long indentation scoring the side of my rear quarter panel (e.g. rear side panel). Let me tell you something about quarter panel damage: it is literally the worst. It is the only exterior panel on your car that is actually seam welded to your chassis. Why? Who knows. The front fenders, doors, hood, bumpers on most modern cars all bolt on and with the right tools you could pop it off in your garage. To remove the quarter panel you have to whip out the welding tools and be a master metal worker, or otherwise pay someone that is and it is pricey. When I got that hit I was dreading taking it to a body shop for fear of the final bill, as other cars of mine have had full quarter panel replacement. I let it slide for a full year before I got the idea to try 'Paintless Dent Removal' (PDR) before a car show I planned on attending. PDR, like Dentmasters does, is the process of popping out dents using special tools without any traditional body shop work. I selected Dentmasters Arlington primarily based on their Yelp reviews. Spoke with Richard on the phone and it was really easy to set up an appointment. Richard works in the Mercedes dealership in Ballston, which means its Metro accessible -- you can drop your car off in the morning, walk 5 minutes to the metro, and you're on your way to work. My instructions to Richard for the big quarterpanel dent was "just do your best, I don't care if it's not perfect, anything that is better will do." He quoted me a price ahead of time for all the dents that was agreeable and I told him to go ahead and give it a shot. I paid by check, but I forget if that's the only way. I came back later in the day to find out that all all the dents were popped out completely - including one I missed that Richard did for free while he was in there (really nice guy!) - and the big quarter panel dent was completely gone -- 10/10 flawless. It was literally unbelievable that he was able to pop out a dent that big (see pictures as this has to be one for the record). Didn't think it could happen with PDR. Now I'm a believer. Richard is just that good. The only thing you have to understand coming in expectation-wise is that PDR can only fix 'dents' and not paint scratches or paint damage, so there was still a little clear coat scratch leftover (which was expected). My next stop will be to the car detailer to polish out the scratch and it ought to be good as new. I recommended Richard to my parents whose neighbor gives them door dings about every other day and just about anyone else I meet who mentions they are dent-ridden. I'm sure I'll be back too with parking in this city. Really great job Richard / Dentmasters Arlington! read more

Dent Hero - Before: Enormous quarter panel dent. - Body Shops Near Me - Arlington, Virginia

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I had a dent in my car from an unfortunate incident and I didn't quite know where to turn, so I began to search around the internet for an option. Once I came across RIchard at Dentmasters in Arlington, I knew he was the best person to fix my car. He was professional and responsive to every question that I had. He was able to get my car in quickly and I was out the door equally fast. He explained all of my options available and charged a very reasonable price. All in all, I was in and out in less than an hour and the dent was completely gone! You can't even tell a dent was there in the first place. Richard's performance certainly lives up to the 5 star ratings he consistently gets from his customers. If you have a dent, I highly recommend Richard at Dentmasters Arlington. Give him a call, you won't regret that decision. He found a customer for life in me. read more

Rich Routson was the tech. Nothing short of perfection. In terms of execution, it was excellent. From start to finish. I think pricing is alittle on the expensive end, but you do get what you pay for. And, that's flawless finish. IF you have a nice car, and want a no-hassle restoration, this is place to go. read more

Today I went back to Richard for a second dent. Same great service! I recommend him without reservation.

I brought in my Audi for a few door dings on several panels. Richard gave me a reasonable quote, and fixed it while I waited (about 90 min). He was professional and courteous. I would definitely consider him for any future work (fingers crossed for no more severe door dings!) read more

I had a self-inflicted, small dent on my truck. The repair prices were so high compared to the tiny size of the dent. I toyed with the idea of a do-it-yourself kit. A random Living Social check, revealed a 50% coupon to Dentmasters. Two Virginia locations accepted the coupon. I saw Richard at the Arlington location......and, Boy am I happy!!!! The hours were flexible (my appointment was at 7:30 AM and was able to get to work on-time), the location was easy to get to and comfortable to wait (Mercedes dealership/service center on Glebe) , the service was stellar and the work was solid (Both thanks to Richard). Great experience all-around. No sign of the dent remains. I highly recommend. read more

I came here to get a dent out from the back left side panel of my car. The dent had a radius of about 6 inches so it wasn't small but not very big either. I made an appointment (very easily via email) and brought it to Richard at Dent Masters Arlington. He did a quick 2 minute estimate and then was able to get the dent out in under an hour and a half! He had to remove my back left tail light in order to use his fancy devices for dent-removal but he did everything with expertise and I have no complaints following the service. I would give Dent Masters 5 stars if they could miraculously remove all scratches as well as dents - sorry Richard, you lose one star for not having magical powers (I know, very rational). If you have a dent, don't waste your money at the dealer without consulting Dent Masters first! Your wallet will thank you. read more

This was my first trip to Dent Masters. I'm a bit OCD about my truck since I work out of it and it's more than just A to B to me. Really it's my office. I'd been using another local company (who will remain anonymous ) to fix the dents and dings one receives when driving on the nations finest roads here in DC. I was going to let a few of the small tailgate dings go but there was some slight rippling in the driver's side of the bed that was driving me a little batty. It looked like someone had leaned on it too hard so it wasn't really a dent but more like wavy or rippled metal. The truck is black so when clean and in the sun it looked horrible. The guy at the previous company I used said I was nuts and I was the only one that would notice it. Well right. I notice it and I want to give you money so I don't notice it anymore. He told me I was better off leaving it alone and it could be worse if he fooled with it. Actually he wasn't the only company that told me that. He also said that he could do my tailgate if I left it with him for a "week or two." I went on about my routine until it was time to get new tires and when I got home it looked like somebody had banged some tools into the side of it. Enter Richard. The appointment was set up for first thing in the morning and I got hung up in a little traffic and got there late. His next appointment was pulling in and he told me not to worry but he would do theirs first and still get me done. Totally understandable and my fault in the first place. He walked around the vehicle with me and I showed him every little thing that was bothering me. Again this (until the tire shop) was not really dent removal but more fine tuning of some slight creases. He didn't have a problem with my request and he understood what I wanted done. I didn't have to leave any parts with him and he was done ahead of his estimated time. He worked on 3 different areas of the truck and I'm still blown away by how smooth he got it. I mean the body on this truck is perfect and I've been on hand and knee trying to find an imperfection. Great guy, great work and a completely satisfied customer. When nobody else could or didn't want to do it Richard and DentMasters came through and the results are better than expected. It's perfect and the price was more than fair. read more

Richard was very professional and he did an excellent job repairing the small (a few inches) dent on my hood. While repairing, he also found another smaller dent on my hood that I hadn't noticed and he repaired it without additional charge. Went in for an estimate around 8:30 AM and he was actually able to repair the dents right after my estimate and fit my repair into his schedule. The repair took about an hour and half and I can't even notice any dents at all on my hood. His estimate was for $200, but with the $25 Yelp coupon, bill came out to $175, which is reasonable for the quality work he did. I highly recommend him and I can tell he takes pride in his work. read more

So after doing some online research , i decided to go with dent masters... needed to fix my beemer's hood since something fell on it and it made a dent. Richard answer the phone and next week he came to my office to take care of the damage.... 45 minutes later ...WOW!.....like nothing ever happened!!! ....price was more than reasonable and Richard was great to deal with...... I would recommend them 100000% to anybody ....excellent service !! read more

We drove back from FL and by the time we got back to VA I notice two dents (one on each side of the car) by the edge of the rear doors. I took the car around and most places said we can't guarantee that the dents will come out. I took the car to Richard and after he inspected the car, he said, it will be a bit difficult but it will be fine. He did an amazing job. Car looks as good as new. THX read more

Highly responsive, professional, and a great communicator. Knows his stuff, especially if you have a Tesla. Would go back to this business in a heartbeat. read more

I hardly ever write reviews, but I have to give credit where credit is due. When I noticed a door ding/scrape on my brand new Mercedes-Benz CLA while parked in a parking lot, my heart sank. Did some research and found that a full repair with paint job would cost me 300-500$, while the paint less dent removal would only be 100-200$. Was a little hesitant at first because I heard that after the fact (with these types of repairs) my car will never come out "factory" new. (I am VERY peculiar when it comes to quality). After calling around for quotes, I've decided to go with Richard. So I brought my car in and he did his magic. After a 90 minute wait and 150$, my car was returned back and the dent was gone; basically 99% as good as new. You REALLY have to look to find any trace of it. Saved me several hundred bucks and earned my business for a life time. read more

Last night I parked at the mall and came out to my car and saw a door dent. I was LIVID. Even though it was after hours, I still called Richard for a quote. He saw my pics and gave me a quote and I set an appointment for today. He came out and took care of business. The turnaround and the job he was able to do was so worth the money. Very affordable for a perfect job. I would recommend Richard over and over. If you have a ding on your car and it's annoying to look at, please give him a call. Wow! read more

Dent Hero - Richard made these dent disappear. Thank you so much! - Body Shops Near Me - Arlington, Virginia

My father used the services of DentMasters at Arlington. Within 2 hrs Mr. Richard Routson removed 2 large dents from the side door. The repair work was exceptional and exceeded expectations. The price was reasonable. I highly recommend their services and will be using them for any future needs! read more

I went to see Richard about removing a door dang caused by valet. Richard was not only responsive, but also accommodating in finding a time to get the repair done. Richard was awaiting my arrival when I showed up for my appointment and had my car back to me in less than an hour. I went to a couple of different shops to get estimates before committing to Richard, but ultimately no other shop made me feel as comfortable that they really knew what they were doing. If I ever find myself in need of paintless dent removal again, I'm going straight to Richard. read more

I never thought my car would ever be the same. When I began searching for a dent pulling companies, I thought that I would find a group of people who might try to upsell and overcharge me. Instead, I found Arlington dent masters. Richard was super upfront about the possibilities and prices, prompt, and courteous. At first, he thought that the dent, on the rear 1/4 panel of my BMW, might not turn out perfectly. It was in a difficult area to repair. Between the time that I got the estimate (that was very well priced, by the way) and the time I brought my car back, he had collaborated with a colleague of his in Atlanta. He was able to remove the dent without trace. Super awesome. I would recommend them anytime. I'm sure that I will be back. read more

Had a fairly small but ANNOYING ding on my front driver side door and I couldn't be any happier of the result! In and out after 20-30 mins or so, well--- because my work building is located literally next door so that's a HUGE plus as I didn't need to take off work = ) .. Ding disappeared and she's good as NEW! Highly recommend to see Richard @ Dent Hero.. dude does MAGIC!.. Thanks again, Richard! Awesome job! read more

New car, first ding (worse, self-created). I didn't even realize there was such a thing as dent removal. Richard to the rescue. He answered my emails and follow-up emails promptly, accommodating my scheduling, re-scheduling, and re-re-scheduling without complaint, and did a PERFECT job fixing the ding. I can't even see where it used to be. Bottom line: highly recommend this service. read more