I've been coming to see Dr. Mike and the team at Andover Cosmetic Dental Group for several years…read morenow, and they haven't disappointed me yet. Everyone is friendly and professional, with timely service that is gentle and thorough. I consider my dental appointments part of my spa treatments. They're that good!

Confirmed my appointment 1 week before, get all the way there day of and the receptionist cancelled…read moremy appointment for no apparent reason days prior and neglected to let me (THE CUSTOMER) know. They were unable to reschedule me till SEPTEMBER or provide any reason or context as to why the appointment was cancelled in the first place. Very disappointed in the desk service.

I didn't feel rushed during my appointment with Dr. Paul. He listened to all of my concerns and…read moreanswered all of my questions. I've had other dentists who are quite rough during the cleaning. I could tell Dr. Paul was being gentle and thorough. Best dentist I've had hands down. Very knowledgeable and very kind. I'm actually looking forward to my next appointment. I'll be booking every three months. Thank you Dr. Paul

The worst dentist office I ever been to. They had me go to have tooth removed and when I went to…read morehave the tooth extracted they mentioned why it was being removed in the first place and not being treated and saved. This office seems to be all about money minus the actual kind of care and the treatment to help people get their dental care needs met they don't offer much else but waste your time and your insurance companies money for care that they don't even provide aside from the initial cleaning service they do cleaning services and they also provide the care that is not covered and expensive and unnecessary for patients, but aren't willing to actually give them real time and attention to fix the problems they are experiencing and don't care about saving teeth they care about charging the insurance companies even when they don't do any care They will clean your teeth however that's the extent of the care you will likely receive if you need any other kind of work done they don't care to help they will however book your cleaning within weeks and they don't have the time to book a filling thats 4 to 6 months out smh and they do offer the option of an extractions, unfortunately they aren't willing to provide that in their office they will likely send you elsewhere to have extractions provided , however thankfully for me the Dr whom was to do my extraction looked at my X-ray and was honest with me and asked why I was having my tooth removed and not getting any kind of saving treatment done on it and thankfully I switched my dentist to a different office and I still have that tooth that they would have had me get it extracted and it was not at that point and level of having it be extracted, but thankfully their are still good dentist out there that don't just care about the money only and they actually care for the people they bill without hesitation and sometimes without any actual care provided and i was hesitant to make this post but **if it saves someone else's time and unnecessary stress and pain it's worth the effort because this offices only interested in money minus the actual quality care involved they are not a good option for most people who need more than a cleaning kind of care but if you have the kind of teeth that only need cleanings and just the yearly cleanings than This is alright, an maybe to do unnecessary procedures that are expensive and not even covered by insurance companies because they aren't even necessary in the first place but if you can pay out of pocket for them then you got yourself a good chance at getting those needs met here, but If you need real care and want more than a polishing treatment and yearly cleaning kind of experience then go elsewhere .

My family and I have all been patients at Dentistry by Design for several years. However, in the…read morelast year or so we've had several concerning experiences there and recently decided to leave the practice. The administrative side of the practice has been very difficult to deal with over the last few months -- calls aren't returned, there's confusion over bills and appointments, and the employees at the desk often seem confused and overwhelmed. They've had some turnover in their dental staff, from hygienists to dentists, and lost some really great employees. The newer employees lack the compassion and warmth of the prior staff members. They've also become very aggressive about asking for reviews and pushing patients to provide positive reviews, which really felt unethical to me.

I would never ever go here again, and I do not recommend to anyone. Rebekah talks to you extremely…read morerudely, they do not care what you have to say, they are always right. They will not work with you or your insurance if you are having any problems. They basically say "tough, deal with your insurance and payments yourself". Please do not go here.

I love this office. They are always on time. It is spotless. The kindest people, they treat you…read moreas if you are family. I have a Hollywood smile, thanks to Dr. Elias and staff. The phone is always answered on the first ring, the hygienist is always on time and never rushing around. If you smile alot, this is the office for you.

I had significant dental work done with Dr. Hiam Elias over months - everybody from start to finish…read morewas professional, accommodating, caring and respectful. They handled my care thoroughly and with patience, without a question the best Dental office I have ever been to. I recommend to my family and friends and will continue to use them for all my needs.

Five stars beginning with my initial phone call to my first appt. Amy and Bridget at the desk were…read moreboth pleasant and smiling. Aimee, the hygienist, was friendly and knowledgeable and Dr. S was pleasant and incredibly patient while he explained my treatment plan so I could understand. Believe the reviews you have read!

Dr. Torissi has been our family dentist for the past 15 years. Great find! Everyone in this…read moreoffice is awesome; like family. Dr. Torrisi even came into the office for an emergency on a weekend morning, which was unexpected and greatly appreciated. Have recently seen their newest dentist, Dr. Maripuri, who I also highly recommend. Cudos too for their high tech. office, which makes the most difficult procedures quick, easy & painless. Overall GREAT practice. Would highly revommend.

Had such a great experience at Northern Star Dentist office today! Got my teeth whitened and the…read morewhole process was smooth and easy thanks to the amazing staff. Huge shoutout to Jillian, Pariss, Helena, and Laureen for being so friendly, professional, and helpful throughout. Truly the best office team around!

Many RED flags about this office. The first is signing a WAIVER, so they are not at fault if…read moresomething goes terribly wrong. They ignore any documented outside infections that may involve the gums or teeth. Altered imaging, which is highly illegal! I have imaging from other recent dentists that prove otherwise and documented as UNDETERMINED to investigate by a proper qualified specialist such as a root tip infection which there was not. They are likely to push a root canal and crown done by their specialists. I also noticed that during a cleaning that tiny parts of tooth were missing in between filings as they were there before they started. I have proof. This is likely to start a future infection such as a treament like a root canal or fillling. They use a vibrating tool that's more like an ingraving machine you would use to etch writing on a metal tool like a wrench. The pieces I picked up off my tongue were clear and not yellow or white which would indicate tarter build up and noticed pieces missing between my filling on one tooth, which was always there for years, noticing it with my tounge and it was sharp too. DO NOT USE THIS TOOL FOR CLEANING! It likely damages the enemal and creates cavities! Yes, it's effective to remove tartar build-up but can do much more damage than a pick and rotary toothbrush. This is often witnessed by others who have treatment with this tool. Avoid it in other places, too. If they can't answer you, then walk away and note it in a review. To sum up, this practice has offered me root canals for unesesary work were the teeth dont hurt, there is no visible infection on the gums teeth or even recent or current history when in comparison. You get a different dentist every time and have no idea what the last practitioner did. They likely deform good teeth for profit! There is much more I did not mention here when compared to other dental practices that were current and I've had over the years, so please use your own caution judgments and inform yourself everything about a practice before making clear judgments. I have also noticed a reduction in patents in the waiting area and ease of getting a much sooner appointment within a days, not weeks or months time which is an indicator of a mass of clients leaving to go elsewhere since about 2021 or so. They are not all honest, so choose your dentist carefully.

It was for my granddaughter! They treated her awesome. She…read morewas happy with the outcome. Very professional yet warm and comfortable surroundings.

I visited this dental office (mind you, it took guts as I have fear) to ask for a quick filling…read morebefore the tooth took a turn. I told them I couldn't afford all the extras, such as x-rays. They took x-rays. When the dentist finally came into the exam room, she proceeded to call out many numbers 1-2-2-3-3-4-2, etc. She strongly suggested a root-canal. NO. Well, I left there very mad! No filling, no cleaning, nothing ...except a $365.00 bill. Still have the foul tooth. NEVER GOING BACK!

Dr. Nahata is my dentist and he is the most thorough dentist I have ever been to. I am in the early…read morestages of a full oral restoration and had a cleaning yesterday with Mary Ellen. We immediately bonded over dogs! One of my temporary crowns is a bridge and it was coming off occasionally. The teeth in that area were very sensitive and Mary Ellen was very careful not to cause me pain, and she advised me on some dental habits I could use to ensure my teeth and gums stay healthy. Dr. Devany (?spelling) and Mel (?) came in to recement my temporary and they were kind, funny, and caring. While going to the dentist is certainly not my favorite activity, everyone who works there is extremely knowledgeable and compassionate. Plus they all love dogs! What could be better?

It was my first time going to this office and I was impressed right away. Main Street in Tewksbury…read morehas like 5-10 dental offices on it, and each time I passed on that looked a little shabby or worse for ware, I thought "I hope the one I'm going to is nicer", and I was correct. The receptionists were all friendly and helpful, the exterior and interior of the building were well kept and professional. I could tell the building was new, and I also appreciated all the extra sanitary steps they took due to Covid. I would definitely recommend it to anyone in the area. Price wise, it's a bit on the high end, but it makes sense when you see the quality of the office and technology.