I was reluctant to return to the dentist during the pandemic. However, I have been to Beacon…read moreDental twice in the last year. Each time I experienced an abundance of safety protocols, and a cautious and comfortable dental cleaning, X-rays, and examination. Beacon Dental is my regular dentist, and will continue to be.

Dr. Joseph and her staff are phenomenal! The have quickly adapted to these trying times of Covid-19…read morein ways that make any patient feel safe and well taken care of. You now have to text before you enter to avoid crowded waiting rooms and are welcomed with hand sanitizer at the front desk, and must exit after your appointment through another door to avoid traffic in the hallways. The staff is very professional and detail oriented when it comes to providing patients with the best dental treatments. Dr. Joseph makes you feel very comfortable (for those who are a bit weary of going to the dentist). I thoroughly enjoyed my time with Dr. Joseph and highly recommend her services.

Welcoming and friendly. Thorough evaluation, explanations and treatment options. Reasonable…read morepricing. Easy location with free parking. Highly recommend.

Always great care - the best. A pleasure dealjng with the…read moreentire office. The best dentistry one can get.

I'd been going to her for a few years and only until the last two (before I left) has she not been…read moregreat. I had to get a crown put on, and her dental hygienist Paul clearly had no idea what he was doing and was slow to assist for time sensitive parts of the procedure (like when glue is setting!). She was impatient and frustrated that I wasn't sure if the bite was correct (hello, my mouth is numb???) and called it a day when I was clearly hesitant that things felt right. As predicted they were not. My mom called to complain (admittedly she can turn into a Karen) and Dr. Hoye scheduled a follow-up to grind down the crown. I started to apologize for how my mom probably sounded on the phone saying, "my mom can be a little..." and this lady had the audacity to jump in and fill in my blank with "ditzy"!!! How unprofessional and completely rude to treat a rightfully unhappy customer when your procedure that cost hundreds of dollars was faulty. Left her practice on the spot. My mom also had issues being prescribed a night guard for her teeth moving due to her CPAP machine--Dr. Hoye didn't do it correctly resulting in my mom being charged hundreds of dollars. She's slipping!

This was my first visit to this dentist for a hygienist cleaning and dentist check. I won't be…read morereturning. The hygienist, though as pleasant as can be, barely tickled my teeth. I say this as someone who has had my teeth cleaned twice a year my whole tooth-bearing life and as the child of a mother who had a 50 year career as a hygienist. Secondly, the office had an environment that didn't feel soothing as have most of the dental offices I've been to. The room where I had the cleaning had a tv on and the reception area has a loud radio. I asked the hygienist to turn off the tv and she did. When I'm getting my teeth worked on, I prefer to have a calmer environment. I'm glad many other people have had very good experiences at this practice as the people there are very nice, but if you are someone who needs a more soothing environment, it may not be your best option.

Had a great first visit, but after that things went downhill due to repeated administrative errors…read more I have dental anxiety (flagged in my chart), so unexpected changes and confusion are especially stressful. I scheduled fillings specifically around insurance coverage, but when I arrived I was booked for a completely different procedure that my dentist had never explained to me. I then received appointment reminders for visits I never scheduled, and when I called they admitted it was a mistake. I was also told I owed a balance that I had already paid in full (my insurance reimburses me after the fact), and the office could not clearly explain why the charge appeared or why they told me I had already paid. I was then told that they forgot to submit my claim to my insurance. My hygienists were great, but I don't recommend this office if you have anxiety or don't have time to constantly correct scheduling/billing issues yourself.

Always a stress free environment from walking in to getting into the chair to leaving. Everyone's…read moreso friendly and Dr. extremely informative and take the time to explain and go over all. Beyond worth my trip out of state to come back and get treated with Brookline Progressive Dental Team.

I have been exploring dental offices in the area since 2024 and have been disappointed by most of…read morethem(check my dental review history). Beacon Family Dental is the only one so far that truly cares about their patients, whereas many other offices only focus on making more profit. Everything here is extremely transparent and professional, from the front desk to the dentist and hygienist. I would highly recommend anyone looking for a dentist to give them a try. First of all, I wasn't sure whether my insurance would cover the dental expenses, the front desk staff carefully reviewed my insurance and explained the coverage breakdown step by step. I've visited four dental offices in the past year, and no one else has ever done this, all of the other front desk I spoke to brushed off these questions and only tried to persuade me into buying more of their services. Second, my hygienist, Samantha, genuinely cares about her patients. She did my cleaning in a super gentle way, and she kept asking me to let her know immediately if I felt any discomfort during the process. Last but not least, Dr. Liu examined my teeth, noticed some bleeding, and suggested a partial deep cleaning only if necessary. This was by far the fairest advice I've received. At other offices, the first recommendation was always a full deep cleaning. Overall, my experience at Beacon Family Dental has been outstanding! Their transparency, professionalism, and genuine concern for patient comfort truly set them apart from other dental offices I've visited. I finally feel confident that my dental health is in trustworthy hands, and I will absolutely continue coming here and recommending them to friends and family.

Be careful of billing fraud!…read more I visited Beacon Family Dental a month ago for re-cement of my implant. Because they were not sure whether insurance would cover re-cement, they charged me $236 onsite for the full price of re-cement and promised would refund me if the insurance does cover it. A week later I received statement from my insurance showing they did cover most of the re-cement. I waited for another month for the refund but didn't receive any, so I reached out to the dental office. I am attaching their response below. The last message sounded very unprofessional and rude to me. To justify no-refund, they then resubmitted an additional claim for implant maintenance and charged $315. However, they never mentioned this service to me before, not to mention "told you insurance won't cover it". They charged me upfront $236 which was the exact full amount they submitted for re-cement but nothing else. I never requested for or was aware of the "implant maintenance service". It sounded like a makeup thing they came up later to deny the refund. Very disappointed at the staff's dishonesty.

In today's world, where everyone wants to maximize earnings and rush into things, I feel blessed to…read morehave a dentist such as Dr. Chiou. He is extremely talented, and truly cares about his patients. He's one of a kind! The office space is inviting. He's staff amazing. Thank you Dr. Chiou! ​​​

If dental phobia has been stopping you from going to the dentist for years, think no further and…read morecall this practice! I am absolutely amazed by everyone at this office. From the receptionist/ scheduler Karen, to the hygienist Alex, and of course the dentist, Dr. Chiou. Every point of contact I made has blow me away with their friendliness, professionalism and knowledge. We moved to Newton right before the pandemic and we have been looking for a dental practice for our family to call home. I came here after having not the best experience in another practice (which took all the courage in me to get to), I thought I'd give this highly rated practice a shot and get a second opinion. I am so glad I did. Dr. Chiou picked up the phone and spoke to me PRIOR to my appointment and gave me an overview of what dental work might be needed after looking at my X-rays. After learning about my absolute fear of Novocain, he reassured me that everything was going to be ok. The hygienist Alex was actually the one who gave me the Novocain, and performed my deep cleaning and she is amazing- skilled, patient and gentle. She made my whole experience beyond bearable and frankly, painless! The office is modern, clean, and awkwardly calming for a dental office. I have even sent my husband in and he couldn't be more happy and impressed. Thank you again, everyone at Newton dental group!

I was with Woburn Family Dental for four years and really loved them at first. The dentist, Dr…read more Saroha, was amazing and went out of her way to deliver friendly, pain-free, tooth-sparing dentistry. I even recommended them to my parents who both signed up. Then weird things started happening. I got billed for work that wasn't performed, they tried to charge me for x-rays clearly covered by my insurance, doubled-down and said I owed them money when I insisted it was covered, and then claimed "they deal with so many insurance plans they can't keep all of them straight" when I finally pulled up the plan myself and showed them. My parents got hit with "lab fees" that their insurance company said should have never been charged under their contract with the dentist. Lots of other "billing errors" that. Once is a mistake, but something was off basically every visit. Oh! And you get a "billing fee" every time their office screws up, which is fun. If I were a conspiracist, I might say that the office is struggling and they're trying to sneak in extras that patients are unlikely to notice. However, it can also be explained by a few bad hiring choices for office administrators. When I left the practice, I called to get a copy of my x-rays for the new dentist. The office assistant sent a collection of THUMBNAILS of the x-rays. Like, tiny grainy pictures for the new dentist. They got angry and insisted that they couldn't get me any other format, and that the files were just really small when exported and that they had never had an issue with it before. After some heated back and forth, the office assistant described the menu she was seeing in the software, I suggested things she could try to export them, she finally exported the images individually as high-resolution jpgs and sent them to me. Seriously, they hired morons. My family and I have left the practice.

This is a truly high quality dental services place. The people are very friendly and professional…read more Dr. Saroha was very informative and gave me a thorough assessment of the state of my teeth with a clear set of priorities and a path forward. Her work on a crown was very meticulous and she crafted an excellent piece of work which improved my smile significantly. Her assistant Marlina is one of the most skilled dental assistants I have met. Her pleasant demeanor and attentive preparation of all phases had a very soothing effect. Margaret the hygienist prepared me for the thorough assessment of my teeth and offered a careful and gentle cleaning. All in all, I highly recommend the Woburn Family Dental

Would just like to add that my review has been here a month and on the same day I get an email from…read moreDr. Boral complaing about my review she "happens" to get a 5 star review. Frankly offended she would mention my mother in her email considering I did mention how despite the fact that myself and other family members left she did stay...something I could have left out in my review. Which by the way is MY OPINION which last time I checked a person was allowed to have. That's all I will say on the subject.

Dr. Boral is not only a conscientious and experienced dentist, but she takes the time to personally…read moreget to know her patients. Visiting her office isn't a typical anxiety-riddled trip to the dentist, rather it's a chance to catch up with a friend who is also a talented and thorough professional. I highly recommend Dr. Boral.