My experience at Malden Dental Associates 2/6/26 for my semi-annual cleaning was a mix of top notch competency and courteous professionalism from everyone that I encountered from the moment I entered the office until I departed with my next appointment scheduled. read more

Dr Liu's gentle touch and friendly demeanor create a warm and welcoming atmosphere, ensuring me feel relaxed and at ease during my dental visit. Dr. Liu has done an exceptional job with my crown. The crown is seamlessly integrated with my natural teeth, and the fit is precise and comfortable. The attention to detail and care taken during the procedure is evident in the final result. Not only does the crown look great, but it also functions just like a natural tooth, allowing me to chew and speak with ease. read more

After previously being *completely* happy with the quality of care I've received at this office, I'm now going to have to find a new place to go. To think that literally 6 months ago, this was *fine*. No one gave me a rough time. Today, I was told I'd have to reschedule my visit, because the dental hygienist, Diane, took issue, when I told her it made me uncomfortable that the mask she had on just wouldn't stay up. Her entire nose and the upper part of her mouth were hanging out of it. It didn't even look CLEAN. It looked soiled, like she'd been using the same one for awhile. I'm under the impression they are supposed to change them with each new patient. She pulled it up but then it just kept slipping down. When I suggested maybe she needed to tighten the ear loops, she got huffy. Told me I had no right to tell her, a medical professional what to do. I have a right to ask for reasonable accommodation, and all hygienists are supposed to properly wear masks while giving cleanings. This was true, even *before* the Covid era. Flu is bad this year, and I have some elements of my health that put me at high risk. She told me I was "paranoid". No, it's not paranoid or unreasonable to expect a medical pro to know the rules, especially regarding how to wear a mask that actually stays on your face. As I said, previously I was totally happy, and times I've asked about wearing a mask more securely before weren't met with gaslighting or calling me 'paranoid'. I've been a patient at this office for more then a few years, prior to today's utterly failed visit. As I said, NEVER going back to this place, after this nonsense. Such a shame. read more

I love the people that work here and the work they do. Everyone is so friendly and diligent.

Worst experience ever.Never go that place!! I will never relieve from this dental trauma. So sad that zero-star is not an option. I got my wisdom teeth extracted here. One and half week after the extraction, I had yellowish sticky discharge from my upper right extraction site with odor like rotten egg. One day later, some dark brown greenish smelly mucus appeared in my right nostril. Came together with fever at 9 or 10pm EVERY DAY! I called the office immediately when I sensed that discharge. The reception desk who used to be super friendly when you make the payment, told me that the doctor was only available at Saturday and IF IT'S NOT PAINFUL TO DEATH, YOU'RE FINE. I endured the fever, the discharge, the odor for the entire week. I even had to keep social distancing from my boyfriend due to the awfully gross odor. I saw Dr. Ilshahuome next Saturday. BUT he said EVERYTHING IS FINE, No INFECTION AT ALL, which is an absolute lie. I don't believe this unprofessional clinic could save me. I went to the other dental clinic. The dentist there told me at the first sight that I had an infection, possibly even in sinus. She prescribed me a mouth rinse and antibiotic, and recommended me to visit an ENT doctor. The ENT confirmed my sinusitis, did a lab test and treated me well. The whole process lasted almost two month and I am still struggling with sinusitis and depression caused by this unprofessional service. I used to be optimistic and always see good things in life, but for this dental clinic, it's a nightmare in my whole life. All these trouble could be avoided if I picked another clinic. read more

My family has been going to them for a couple years, mainly for our routine teeth cleanings. It is unbelievable that it is a routine teeth cleaning that made us not ever want to go back, and ultimately bring about some very unwelcome distress and disruption in our lives. But I believe that is what we experienced with my wife's teeth cleaning by their new hygienist, Mandy where my wife's #9 top front tooth received what looked like a very rough cleaning by hard scraping, enough to change the contour of the tooth. What truly baffled and aggravated us was that Dr. Liu refused to even acknowledge that something had been done to the tooth when we had more-than-sufficient before and after photos. This outright dismissal says something about the dentist, given that the dentist should be the one to be able to spot and identify these things. My wife is left with a damaged, disfigured tooth that she will have for the rest of her life. My own teeth cleaning also felt rough and rushed. Coming out of it, not much of my teeth were cleaned at all. Then there's the usual song and dance of them selling you on deep cleaning afterwards. To say we wish we had never set foot in Malden Dental Associates would be a serious understatement. read more

I believe a horrifyingly aggressive and careless teeth cleaning by Mandy caused the enamel to be scraped off of my big front tooth #9, leaving my once perfectly formed and healthy tooth now looking concave and mishapened. When I showed the tooth, along with before/after photos, to Dr. Liu, she denied seeing any difference despite the photos clearly showing otherwise. The X-rays consulted were difficult for me to read. At Dr. Liu's urging, I sought a second opinion from another dentist who acknowledged the "concavity" in my tooth and she also noticed that it was lacking "bulk". She conceded that X-rays did not guarantee accuracy and were not always reliable. Everyone I showed my photos from before and after the teeth cleaning noticed the obvious, altered shape of my tooth. Everyone except Dr. Liu. Moreover, after the incredibly rough teeth cleaning, I could still see a shocking amount of tartar all over my teeth. The right corner of my mouth was left painfully red and raw as well. I think it is outrageous that not only did Mandy miss the tartar, but Dr. Parsa, who examined my teeth after the cleaning, also failed to catch it or address it. And, when I pointed out the lingering tartar to Dr. Liu, she did nothing about it, either. I'm hoping by sharing my nightmare of an experience with what was supposed to be a simple, routine teeth cleaning could prevent this from happening to anyone else. This was a very difficult review for me to write as I am still trying to come to terms with the unimaginable and irreversible change done to my tooth at MDA. read more

Had tooth filling here, many thanks to Dr. Liu, pretty good experience and highly satisfied

I strongly recommend Dr Liu she is a very good knowledgeable and professional Dentist, the staff members are wonderful, Mr Lacha is a professional office manager. The office is nice and clean specially with the pandemic they're very meticulous with disinfection and sterilization. I highly recommend them . read more

This office has horrible customer service. I walked into the office at my scheduled appointment time only to be told that they had 3 patients in chairs and I would have to wait an hour. There is absolutely no respect for a person's time and I will never come back to this office for treatment. It sickens me to see such blatant disregard for patients and their appt time. read more

Came here for a routine cleaning, and had a wonderful experience. I spent most of my time with Marisol as she did my cleaning. She was friendly, thoughtful of any discomfort I may have had, and patient in answering a whole slew of questions. Dr. Liu was also very friendly and told me I had no cavities, which automatically earns this place 5 stars (just kidding.. kind of) Will be a regular here moving forward! read more

I had this dental office for couple years after I transferred from the dentist office in Brookline. My parents are visiting there too. My father had successfully dental implants surgery last year. They are so professional. This is our family's favorite dental office. From owner, Dr. Liu, other dentists and all of front desk staffs were very friendly. Mandy is the best Hygienist I ever met. She was careful and thoughtful, friendly and professional. In addition, the office was very clean and sanitary. They did great job for Covid 19 practices. read more

I became the client of Malden Dental Associates about 8 months ago when I saw them for emergency visit. While on business trip my crown failed and needed the emergency treatment right away. They were amazing in accommodating my last minute request and handled the case with great care. I was very lucky to come across them during my research. Due to my past experienced I decided to have the regular checkup done at Malden Dental Associates during my trip to Boston last September. Yet again they did not disappoint. read more

I got tens of cavities and a tooth needed to do root canal/crown. I have never visited a dentist in the USA before, so I searched and found them close to the place I'm living. I must say it's the best dental experience ever. Everyone is friendly and professional. They helped me plan out everything to fix my dental issues, which saved me lots of time and money. Dr. Lee is professional and considerate so that I got a surgery without feeling any pain. Everything is good for now. I will recommend them to you if you have any dental problem. read more

For the last year I've been going to Malden Dental and I'm really happy about that. From the time you walk in and is great by Lasha to when Dr. Lee's assistant Melissa takes you for your appointment they are really professional. I also like the fact that they are always looking for making sure that you understand the treatment your are having. read more

I absolutely love Dr Liu and her staff. They always make me feel at such ease when I walk into the office. They are very thorough and answer any questions I have. Awesome group of people who are very personable and do a great job making their patients feel comfortable. Very friendly staff. I always seem to leave with a good feeling. read more

A friend of mine told me to visit Malden Dental Associates to fix a small chip in my front tooth that happened over the weekend and they were able to make the repair for me with ease. The office was very clean, staff was friendly and the dentist took his time explaining my options. I am beyond impressed with the repair and will be getting all of my future cleaning with MDA. Thank you so much... I don't look like Frankenstein anymore! read more

have had nothing but great experiences with Dr Liu and her staff everyone is always so friendly, and they do great work.

Thanks for always taking care of my scared self. I just had a cleaning with Dr Kwon and his assistant, both were very kind and patient with my fearful self. I especially like Lasha, they are always getting back to me promptly in regards to pricing and even emails. Thanks a lot guys, see you soon again. -Joanna Kadletz read more

Been going to Dr. Lui for 15+ years! They have always been our family dentist. Throughout all the years and family moving away I am the only Grout left that still goes to this office. It's clean, professional and welcoming. The staff is knowledgeable and cares about you. From being 10 to now 26, the great service hasn't changed. Love Dr. Lui! read more

The entire office staff was very friendly and welcoming! They were able to accommodate my schedule and fit me in last minute.My hygienist, Jessica, was extremely knowledgeable, professional and thorough. She made sure to explain what she was doing, where my problem areas where and how I could improve my dental health. I typically do not enjoy the hour or so at the dentist office, but this was by far the best experience yet. For the first time ever, I left feeling positive about my teeth and motivated to take better care of them! read more

I'm a new patient to MDA and it has been a great experience. Everyone on the team is super friendly and professional. I am usually not a big fan of the dentist but they have made the experience much more enjoyable. read more

Great bunch of doctors and staff.Lasha and the front desk let you know where you stand with your insurance.

One of the best experiences I've ever had in a dental practice. I made an appointment with the Malden Dental Associates after a friend's recommendation. At the time I was dealing with an emergency situation since I had sudden pain and needed to be seen asap. Dr. Joshua Lee was able to see me promptly and he took care of my inflammation freeing me from my pain at a first stage. I was very happy to experience Dr. Lee's great doctor skills along with his warm personality. He has an eye for detail and his work on his patients is very precise and meticulous. The care I got for my teeth and gums from Dr. Lee relieved me from my pain on the spot. He and his assistant Melissa were also very friendly and engaging with me and took their time explaining to me in depth what the cause of my pain was and they recommended a periodontal surgery for resolving the problem in the area for long term. So as phase II I was advised I should have the procedure a week later after the inflammation was gone. Indeed a week later Dr. Kwon performed the needed periodontal surgery on me and it was a breeze! I had no pain during the procedure which was quite a surprise and I was almost pain free for the next 48h recovery time. Periodontist Dr. Kwon is another accomplished professional at this practice with exceptional skills who took care of my problem in my gum area effortlessly and moreover painlessly for me. Everyone I had the pleasure to meet in this office was very professional, wonderfully courteous and provided me with great service. I never felt rushed nor neglected like in other unfortunate past experiences I've had in other dental practices. I'm so glad for my friend's recommendation and that I took his advise. I'll be a regular to this practice for my routine cleanings from here on and any dental work I might need in the future knowing I'll be in good hands. read more

if you value your teeth do not go to this practice what a nightmare dr. liu is put me though hell she tryed to place to two crown's the temporary crown's were not filed down correctly pain was beyond belief went to another dentist they told me i had an infection put me on antibiotic. went back to her so she could place the permanant crown's with temporary ceament this was on the advise of another dentist dr. liu just did not know what she was doing i also told her the color was not right (she told me that is because you have temporary ceament the color will change that was a lie) my new dentist told me wait about a month before you let dr. liu put permanant ceament. went back to her on october 15th 2019 what a nightmare and told her i was biting the side of my cheek i have a sore she tried to take the crown's off to file them down she couldn't take off one of the crown's and told me that she would have to break the new crown and in the process her hand so called sliped and hit my bottom lip almost breaking my teeth. also she has still not sent a corrected claim to the so i can replace the 2 crown's (she is one nightmare should not be working in this profession i did file a complaint with the health insurance company) read more

wonderful dentist..awesome staff office staff have great communication skills...they really care,listen,and do their best i was really nervous and anxious about getting work done and paying for it staff set up a reasonable payment plan and part of my ussues resolved i was assigned to dr lui's associate dr lee,along with his assistant,melissa both were excellent in their skills dr lee did my dental work with precision and great skill ,as well as being reassuring and preparing me for what he was doing so i could relax during the procedure my dental work came out fantastic also. highly recommended read more

While the office while full of nice people and Dr Lee was nice himself, he told me that I had 10 cavities that needed immediate filling. 10 cavities seemed a little extreme, as though I had not been to the dentist in a while, I had no pain and keep my teeth in fairly good condition. At the advice of a Dentist friend out of state, I got a second opinion. My new dentist informed that he saw NO cavities. None. There was maybe something he might fill in a year or so, but no real cavities, let alone 10! After this visit to the dentist, I went to see a Periodontist, as my gums needed to be cleaned. The Periodontist also was baffled at the previous claim that I needed TEN CAVITIES filled. I have had three separate dentists look at my teeth, and not a single one can find 1 solid cavity in my teeth. "Dr" Lee dental "skills" are nothing short of fraudulent, preying on people's fears. I'm so glad I got a second opinion, before I let somebody ruin my teeth. read more

I no longer fear having dental work done. I look forward to my appointments as the whole staff makes me feel so comfortable and special. I always feel they treat me like they would like to be treated. I am always so pleased with the work I've had done there. The hygienist, the dental assistants, the dental associates the office staff and especially Dr. Liu. I really think they are the best and I highly recommend them. read more

I have been a patient at Malden Dental Associates for a couple of years now. Extremely happy I found them. Everyone is very professional and at every appointment educating about my oral health. I had a few cavities fixed and have been seeing Marisol for cleanings. If you are looking for a new dental office, give them a call read more

Been to plenty of dentist and have to say this is the best one. The entire staff is wonderful. They are so nice and very helpful. Would highly recommend them to anyone read more

Returning to Malden Dental Associates for routine cleaning is a joy. My hygienist Marisol does very thorough and amazing job! I don't feel rushed, she takes her time to make sure everything is done with perfection! So glad I found this place! read more

Kelly is the best hygienist !!!! Best cleaning ever :) I am so thankful to finally find a hygienist that loves her job and knows what she is doing! She took the time to make sure all my needs were met and I couldn't be more thankful. Highly recommended Kelly!!! read more