My family loves coming here! Dr. Lin, is a very kind doctor you can tell his staff are all happy to…read morebe there.

Love this Dentist. One of my daughters was afraid from my dentist, even her cleanings were anxiety…read morefilled. Here she is relaxed and we were even able to do a kids root canal and a crown. Love the atmosphere and the doctors approach to children.

Kids have been coming here for years! Always positive experiences. Starting some orthodontics work…read moreand so far the team has been great! Special shout out to Dr. Justin and RDA Gina for arranging same day extractions, and for doing such an awesome job! Also the office staff is always kind and helpful in making appointments and doctor's notes for school.

I'm a little sad to write this. I've been bringing my 7 and 8 year old here since they were babies…read moreand, with few exceptions, we have had good experiences. My daughter is autistic and non-speaking and also has some medical trauma, so being in any clinical setting is understandably upsetting for her. She is petrified from the moment we walk in; she cries on and off, clings to me like a koala, and refuses to open her eyes from the second we enter the building, but is still pretty compliant with her (very basic) exam. We usually have to wait 15-20 minutes before being taken back, which doesn't help either, but I get it. Today we got some of the usual stares and eye-rolls when my daughter started getting upset, which I don't like but tolerate. We are used to it. My daughter's exam began first, and the hygienist was wonderful with her. She finished before my son was done, so I took my daughter outside to grandma and then returned for my son. When I came back, my daughter's hygienist was huddled up with my son's (he was halfway through his exam, still in the chair) having an animated, whispered conversation that switched topic as soon as the one facing the doorway saw that I had returned (she all of a sudden started pointing to a picture of three kids at my son's hygienist's work station and started more loudly talking about them). In all honestly, they might not have been talking about us or my daughter's behavior during our visit, but it felt like they were. And they obviously knew that they looked like they were, since they so obviously changed the topic and manner in which they were speaking, and then abruptly ended the conversation. And as a nurse, believe me I get it. We all need to vent after a difficult assignment. But as the parent of a disabled child, it stings. I've come to expect this kind of behavior from average people when we're out and about, but in a professional/medical setting I expect better. It caught me off guard. We will probably continue to come here, because we have had mostly good experiences and I know everyone has an off day. It's also entirely possible that we were not the topic of conversation between these two hygienists, but it certainly seemed like we were, and it continues to bother me. My daughter does the best that she can, and it usually isn't "good enough" by most people's standards, but I am very, very proud of her and her progress. Maybe save the personal conversations about your patients for when they've left for the day.

Both my boys have been a patient at this Elk Gove location for as long as I can remember. There are…read moremany Kids Care dental location but this one is convenient for me and well-maintained. Also, we love Dr. Kevin! He is friendly, funny and professional. I feel like he cares and can relate as another good human being. When my boys were little, they love the video games and playroom while we wait. This place is really created for kids. From playroom to watching the ceiling TV during the cleaning and goodie bag with balloons when you leave. It is all great! Because they are great and popular, scheduling can be difficult.

My 8 year old neurodivergent son always has the best experience here . From cleanings to helping us…read morewhen he chipped half of his front tooth off they've been there to support us. Dr.Carson is the absolute best and my son is not only comfortable with her but he truly enjoys going. The extra little things like the games in the waiting room, the tvs in the exam rooms, picture reminders (which are all on my fridge) and the balloons after the visit all make the experience superior. Everyone is kind and they take the time to explain things to you and make sure your children are comfortable and well taken care of.

I called to schedule dental appointments for all three of my children and was able to book one for…read moreFriday and one for Monday. I confirmed both appointments. When I later received a phone call, I thought it was a reminder, but instead I was told that I had "missed" an appointment. I explained that I never received any reminders. During that same call, I was informed that my other son's Monday appointment had been moved without my consent because it was supposedly not confirmed--despite me confirming it previously. I asked to speak with a manager and was told no manager was available. I then asked for a complaint number or another way to escalate the issue and was told there was none. The lack of accountability and the rude tone during this interaction were extremely disappointing. To make matters worse, I am currently caring for a child with sickle cell disease who was recently hospitalized, and I had just spent the entire night in the emergency room with my oldest son. Being treated with such disregard during an already stressful time was unacceptable. This experience shows a lack of care and value for families and patients. Because of this, I will be moving all of my children's dental care elsewhere.

Staff is great, we always get seen at our appointment times and the waiting room is very…read morekid-friendly. I always have to bring all my kids (even the ones that don't have appts) and they make sure they accommodate us as best they can! They are really friendly and take great care of my kids!

Professional and friendly staff. Clean facility with tivi for kids to watch while waiting. Highly…read morerecommend!

Do not recommend this dental practice for young children. Came here three times over the years with…read moremy child, but the last time was the last straw. They have you physically restrain your child, so that automatically puts them on edge and mine cried the entire time. (Of course resulted in being traumatized during future dentist visits.) Additionally, they didn't automatically give us a toothbrush/toothpaste bag after our most recent visit; it's standard for any child (or adult) after going to the dentist, so I thought this was odd. I asked about it and then had to wait while they figured out if my kid should get one. (Two stars because the first Dentist we saw at this location wasn't as bad as the second Dentist.) If your child is old enough to just hold still, they'll probably be fine. However, the Dentist my child has seen recently doesn't seem to be good with toddlers or understand how to interact with them.

I've been going to this dentistry for about 9 years now. I was new to Elk Grove and searched the…read morearea for good dentists and thought I'd give the go! I'm so happy I did! As a kid, I remember the dentist being a very scary place, I was left traumatized after one visit in my teens from a previous dentistry in Fairfield,ca where I felt every sharp pain and drilling because I wasn't numb all the way. I'd remember crying, yes! Crying at 13 years of age in the chair only to be told that, " I'm okay and it's normal to feel a bit of pain." Hmmm.... as a child you think, well if this is what it will always be like getting a fill then I'd pass. That's what I did.... years after years I'd refused to go the the dentist because I was so afraid of that pain I felt as a child in my old dentist. It wasn't until I was in excruciating pain when I searched out Elk Grove Dental care and found Dr. Ahmadi!!! I explained to him that I'm completely terrified of the dentist but I'm in so much pain. He listened to my concerns and very calmly told me he will make sure I feel nothing. My initial thought was... yes, well that's what the last dentist said to me 10years ago :/ Fast forward, Dr. Ahmadi was a man of his word! Two root canals and a few fillings later... I walked out there with my confidence back. I didn't feel a thing. I found out that it takes me a lot longer and need a bit more numbing meds than average. Dr. Ahmadi worked cautiously and checked in with me frequently to make sure I wasn't in any discomfort. He's the best!!!!! I recently moved to San Diego but kept my vacation home here in Elk Grove. The past two years living in San Diego I come home frequently and I make sure I stop in for check- ups while I'm here. The staff: The staff is AMAZING!!!! I can go on and on about how wonderful these ladies are. I'm so spoiled with this dentistry that even while living in one of the most beautiful places like San Diego, I refuse to change my dentist. This place is a Homerun!!!

Do not go there!!! They charged My credit card, 3400. For…read moreservice not received!!! Thieves!

Today was our first time here and the staff were very supportive and helpful. They checked in on us…read morewhile we waited and the process was very smooth.

I became a new patient at your clinic only about three weeks ago. During my first few visits, I was…read morevery impressed by how friendly, professional, and caring everyone was, including the front desk staff, the nurses, and the dentist. I even left a very positive review because I truly appreciated the excellent service. Unfortunately, that positive impression did not last long. Within just three weeks, my dental appointment was rescheduled or canceled three separate times. I understand that occasionally an appointment may need to be changed, and I have no problem with that. However, having my appointment changed three times in such a short period is simply unacceptable. What made the situation even more frustrating was that, on the third occasion, I had already arrived at the clinic before I was informed that my appointment had just been canceled. Every time my appointment is changed, I have to rearrange my personal schedule and cancel other plans that I have already made. This has caused significant inconvenience and disruption to my daily life. I can certainly understand an occasional cancellation or schedule change, but having it happen three times within only three weeks is excessive. I want to emphasize that I do not believe this is the fault of the front desk staff or the other employees. The real problem appears to be with the clinic's scheduling system and the way appointments are managed. I have also learned that I am not the only patient experiencing this issue. Other patients have told me they have encountered the same problem and found it equally frustrating. If situations like this continue to happen repeatedly, I sincerely hope that the people responsible for managing the scheduling system will carefully review and improve the current process so that patients do not continue to experience these unnecessary inconveniences.

If you want your kid to have childhood trauma, afraid of going to dentist, go to this place…read more Not kid friendly, no empathy, no care. AT ALL. Took me me a year to write this negative review, because I've found a decent children dental place that treats my daughter like a human being. Truly appreciate the level care of the new place and still have seconded trauma from this Dr. Janice Work. We were in the waiting room, and my daughter saw a kid coming out bursting in tears crying, she got REALLY nervous and scared, she whined and complained she wanted to leave now. Then we got out the waiting room and they called us, my daughter suffered from the PAIN, even I could even feel it. Our doctor, she was very OLD, and she added the numbing and turned around, she pulled off ALL three teeth right off without waiting for the numbing to kick in, she pulled off the teeth, which left my daughter in horror. My daughter cried while she pulled off the teeth, and I watched her suffer, knowing that i'll never come back to this horrible place ever again. Half way going home, she stop crying, I asked why she stopped crying and she said that she couldn't feel her lips anymore. The numbing JUST kicked in, the horrible doctor we had should have waited, she barely even cared she was crying in pain. Few weeks later, there was a bubble on her gums, maybe she placed something wrong which left an infection or something. This started her trauma of going to dentist, even if it is just a check up. I don't recommend going to this horrifying place, go somewhere else better than this torture chamber. Highly not recommended! Go some where else that treat your kids with care.

Children mistreated here! Invoking my no-return policy!…read moreWait times way too long! Rudeness to parents and children abound!

OMGOODNESS! It's been a LONG time since my last review at Laguna View Family Dental!…read more I have been a patient here for about 14 years now. I'm a big baby and for some reason, dental was my least favorite place to go. ;) I have found Dr. Leo Townsend, DDS to be very professional and gentle! All of his staff are knowledgeable and friendly as well. The entire staff works as a team and are like family. I have my teeth cleaning and exams done regularly. From time to time, I am embarrassed to say they find those pesky little cavities!! My insurance covers most of it and I am out of pocket for a few dollars. Now, when they find something forming with their high tech gadgets, I do not wait. When you wait, and after time it becomes an emergency, that's when more work is needed. This office offers much more services than I've used. There's implant restorations, Invisalign invisible braces, pediatric dentistry, and more. The office is very serene and sterile. All of the staff are friendly and welcoming. I highly recommend Dr. Leo Townsend!

Its been 3 long years since I have seen the Laguna View Family Dental Team. They welcomed me back…read morelike I have been on routine visits. I always feel welcomed and I love going to the dentist, especially to see Dr. Townsend! Hands down one of the BEST Dentist's I have ever come across. During my visit, I got to see a lot of similar faces I remembered! I received a routine cleaning by their dental hygienist, who is one of the best out there! Dr. Townsend came over after my cleaning and we caught up real quick! He's such a professional and can be personal where he truly cares for his patients. He gave me options of what procedure I need done and the "what ifs" scenarios. I truly appreciate how honest he can be and doesn't sugarcoat anything. He thanked me for coming back in and made me feel like Im part of the team/family. If you're new, make an appointment! Read all my reviews! This team is worth the time!! Super friendly and professional!!

The staff has consistently been polite. I truly value the text reminders about appointments,…read morepaperwork, and notifications for parking arrival. My daughter's hygienist is very friendly and ensures that she feels at ease with all the procedures that will be done. Dr. Ho is incredibly personable and takes the time to thoroughly explain everything, answer all our questions, and ensure we are comfortable with the recommendations. The office staff is also very welcoming and helpful.

This place is ok- for the number of good reviews, I expected a bit more…read more The whole office is outdated and the exam cushions for the kids are falling apart. While this place rewards the kids with a coin for the toy machines and kids do like the system, it's a tiny choking hazard junk. Drs are fine- techs are ok too but did give me a bit of attitude for declining X-rays on my 3/4 year old. Personally, if my kid has no injury or problem with tooth, an X-ray while usually safe to do, gives no useful information that they would actually need, still would just do cleaning and visual exam. It wouldn't change the course of the exam or have anything to do until child gets older. I didn't like the attitude so I won't be returning.