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    Dentistry On the Hill

    5.0 (1 review)

    Services - Dentistry On the Hill

    Cavity treatment

    Dental exams

    Teeth cleaning

    1 More Service

    Tooth filling replacement or repair

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    10 years ago

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    Civillico Family Denistry - My Sister and I with Nick and Fran Civillico.  Best Dentist EVER

    Civillico Family Denistry

    4.5(8 reviews)
    0.6 mi

    No one LOVES the dentist but it must be done. I've been coming to Dr. John Civillico for around 5…read moreyears; ever visit has been quick, efficient, and as gentle as possible. Unfortunately I've been seeing him more frequently than I would like since my filings I received as a child are starting to just fall out. He tries to make this the most pleasant he can but with me having ALL my wisdom teeth and these are the couple that are filled, it can be a bit of a challenge. I also enjoy that this is a family business, I've seen the same pretty faces my entire time I've been coming here. The lady in the reception area is always so sweet as-well as Dr. Civillico's hygienist. I would definitely recommend if in the market for a great dentist. Before you leave they have you fill out a postcard and send the reminder to you in 6 months; it's a little old school, but I like that!

    Sink. your teeth into this review!! I consider the Civillico's to be part of my family. My sister…read moreand I have been visiting Nick and his wife Fran for 35+ years. We were introduced to their lovely family of sons and heard about their wonderful careers and family. One son choose to be a dentist, and like his father, turned out to be a wonderful one. I know this because I worked with veterans at the Philadelphia VA Medical Center who were under his care. Veterans deserve the best care and they got it from him, as my sister and I did from his father. Fran is always such a warm and welcoming presence in the reception area and she can reminisce over details of our lives while handling phone calls, billing details and scheduling. She is amazing! Dr. Civillico is not just a dental practitioner. He is an artist. He lovingly crafts fillings, temporary fixtures, crowns and bridges like a fine sculptor. We have NEVER had a problem with his diagnosis or treatment. He is efficient and caring, as is his staff. Teeth are so important to self-esteem. Ours has been bolstered through the excellent preventative and clinical ministration of Dr. Cvillico. I have a picture to attach. I hope it makes it into the review.

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    Civillico Family Denistry - It's too cold outside, so this was the best I could do :) 11/29/17

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    It's too cold outside, so this was the best I could do :) 11/29/17

    Aspen Dental - Springfield, PA

    Aspen Dental - Springfield, PA

    3.0(2 reviews)
    2.0 mi

    The office does great work, especially one of the wonderful dental assistants. Her name is Lamika,…read moreand she did a great job with taking x-rays in a manner that was quick and professional.

    If no stars were an option that is exactly what I would give, based on lack of professionalism and…read moreinability to provide products they advertise due to lack of expertise and poor work ethics. Timeline of Events as follow: Nov. 2023 - I had a consultation was provided with a quote, during consultation I asked all questions and advised on my needs in order to make a decision as whether or not to do business with them. Dec. 2023 - I go into office for fitting at which time receptionist produces bill that is $150.00 in excess of what I was quoted. I bring this fact to her attention. She goes to office manger who advises that as a courtesy they will write off the $150.00. In my mind I'm thinking this is not a courtesy and where did this extra $150.00 come from? Dec. 2023 - I pick up product and it's incorrect color, Aspen agrees to remake it. Dec. 2023 - I pick up remake 7 days after. Jan. 2024 - Less than a month later the product breaks. Aspen advised they will remake. Upon picking up the remake I advise them that there are minor modifications I need which I was told can be done by the in house tech. The receptionist is adamant that it must be done by the doctor and gives me an appointment with the doctor. Jan. 2024 - Day of the appointment I am notified by Aspen that they need to cancel the appointment due to the doctor not being in due to sickness. I advised the receptionist that I don't need to see the doctor I need to see the tech again receptionist is adamant that appointment is needed with the doctor. Jan. 2024. - A few days later I go in for scheduled appointment only to be advised that the tech is not in and the doctor cannot handle. So I'm again given another appointment. Jan. 2024 - I finally have the appointment with the tech whom when making the requested modifications damaged another section which now resulted in them having to do another remake. Well as of today I went in for appointment to pick up remake. I requested two modifications which again I was advised the in house tech can do. I'm sitting in the chair I overhear the Dental Assistant conversing with tech about the modifications that I was requesting. The technician becomes unhinged screaming at the top of his lungs that he is not doing another remake (mind you I didn't request a remake I requested a modification) and how he is done with this. From there the Office Manager comes in telling me that the Doctor will be in. I first advised the Doctor of my dissatisfaction with the tactless unprofessional behavior of his technician and further advised that the technician owed me an apology. The Doctor continuously tried to justify the behavior of the technician. Further along in conversation I am giving the Doctor back his words with respect to modifications that he told me could be done in house. The Doctor becomes extremely annoyed advising me that he does not like the fact that I am continually saying "You told me", I'm thinking to myself this is weird and everyone in this office is weird. Trying to remain calm and refrain from using trigger words, I communicate to the doctor the very minimal modifications I needed done, the Doctor says that he can do them. I then question if he the Doctor could do them what was the issue with the tech doing them? The Doctor responded perhaps he doesn't know how. Ultimately I expressed my dissatisfaction with the practice a whole as well as the product received. I was offered a refund which would have required me to leave the product which wasn't a doable option. I did express to the Doctor that I would be filing a complaint with the PA Attorney General's Office. At this point the Doctor became unhinged, and in doing so the behavior of the tech was understood as behavior start with the head. Unhinged Boss produces an unhinged worker. The proper way this should have been handled would have been for the Doctor to apologize for the horrendous experience from inception to present , and to offer a full refund without requiring me to leave the product.

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    Aspen Dental - Springfield, PA
    Aspen Dental - Springfield, PA
    Aspen Dental - Springfield, PA

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    Dentistry On the Hill - dentists - Updated June 2026

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