They were able to get me in on an emergency vist. Excellent…read moreservice and very pleasant staff. I would go back if I lived here.

Decent dental place that takes my delta dental. Same day crowns. They were really thorough with the…read moreexam. This is my dentist now that I've moved from Sac.

A Luxurious Dental Experience Like No Other!…read more If going to the dentist has ever felt like a chore, let me introduce you to Dr. Alex Chaney a game-changer in the world of dentistry. From the moment I stepped into the office, I knew this wasn't just any routine visit. The atmosphere? Elegant, relaxed, and effortlessly comfortable. The professionalism? Impeccable. The technology? State-of-the-art. Now, let me tell you something....I'm past 50 plus years old and never in my life have I experienced such peace during a dental procedure, let alone one involving drilling and Novocain. And get this I actually fell asleep in the chair That's right, I was so at ease that I dozed off mid-procedure. Apparently, that's the ultimate compliment in the dental world and trust me, Dr. Alex Chaney and his team deserve it. If you're looking for a dentist who redefines what it means to care for your teeth while making you feel like royalty in the process, Dr. Alex Chaney is the one. Five stars isn't enough ******************

My whole family is now going to Chaney. My daughter is 6 and did well at her appointment, which…read moremeans the dentist was gentle and careful. The office is definitely dated compared to our previous dentist, and they are still up to date. The staff is great and my wife really likes the hygeneist, which is another good sign. Finding a new dentist is challenging and J have had bad experiences in the past. This time, we hit a home run. I am glad that we found Dr. Chaney!

I won't be returning to Galvin Dental. In fact I was disappointed by Galvin Dental services. It was…read morequite difficult to get through or get a response. When I went in staff told me I might need to start over to complete 3 pages or more of paperwork. When I said No, I wasn't interested in doing that (before staff found my initial paperwork to continue) the dentist said something audible (under his breath) in Tagolog in a derisive tone. There was also rap music playing with inappropriate curse words! The dentist did appear knowledgeable, however it seems your office pushes cosmetic dentistry. My estimates were quite high, whereas the Berkeley "Refresh" dentist I went to yesterday had a much lower estimate including a treatment plan to save teeth your office was going cap & crown. A 2.5 out of 5 rating. I know other educated professionals with high expectations most likely have the same experience. Ramona Mann MA

Nice clean facility but the lady in charge is beyond rude! I was told that my son who has braces…read moreneeds to have his wires removed for a standard cleaning. No problem I coordinated it since his orthodontist is only on Tuesday's and Thursday's and the receptionist knew this. They now don't have a hygienist available on either day but her rudeness about the situation is beyond me!

I've been going to Ruth since I was a child. I'm an adult now and let me tell you, this is still…read morethe nicest most patient and gentle dentist ever! She does the best cleanings and also takes her time and finds out what steps you need to take to have healthy teeth!

Great, high quality care. Staff are friendly and accommodating. My routine cleaning and X-rays were…read morea breeze.

Excellent dentist in Vallejo! Full range of dental care (cleanings, cavities, etc) plus cosmetic…read moreoptions like braces, veneers and implants. Friendly staff and Dr. Alex is a great dentist - made sure I didn't feel a thing during my procedure (was fully numbed) which I really appreciated. They take Delta Dental insurance. I highly recommend them!

I went for a routine cleaning today and had a new cleaning tech and a new doctor. I was told the…read morebusiness has been sold. I left without being looked at by the doctor. Overall, this was a very bad experience for me. I have anxiety about the dentist. Dr Cervantes was always gentle and aware and helped me better my dental hygiene. Today, however, the cleaning started, and I don't think the tech had even read my chart. After the cleaning, which was painful and I did not get a flossing or the normal medicine, I met a new doctor. If I would have known what I was walking into for this apptmtn, I could have mentally prepared myself. However, to walk into this unprepared with anxiety, was horrible. I went to my car afterwards and cried. I will not be going back. Ithink Bianca is still there and she is excellent with anxiety, but I felt so embarrassed and somewhat taken advantage of that I will be getting a new dentist.

I would definitely recommend Crossroads Dental. I have been a patient here for approximately 15…read moreyears and have absolutely no complaints. Dr. Bahraini is thorough, attentive, kind, and always a pleasure to work with. Sonia, who does everything with a smile, is an absolute professional and, in my opinion, the heart of this office. She is one of the main reasons I have remained with Crossroads for so many years. She is a pleasure to be around, and I always know that when she is helping me, my dental needs will be handled carefully and thoroughly. Going to the dentist is generally not at the top of anyone's list of fun activities, but I always know that I will be treated well and that my concerns will be addressed. I have had extensive dental work completed here, and everything has been handled with professionalism, courtesy, and attention to detail. Dr. Randawa recently completed my Invisalign treatment, and I am extremely happy with the results. Whenever I see him, I know I will receive top-notch professional care. I am very grateful to the entire team and highly recommend this office.

Main dentist and hygienists are the amazing. The other workers...... not so much. Just be sure to…read morecheck their work.

Aug 14. 2025 12 pm four stars…read more We stopped in today get a second opinion on a four thousand dollars of upcoming dental work. So glad we did. Jean at the front desk is very helpful explaining the dental options and insurance numbers. The dental assistants are charming, friendly and quick. I was trying to check them for wedding rings in hopes for my single son. I'm sad yet happy to report they all wear gloves. The best though to me was Dr. Castillo. A refreshingly honest man. He actually told me that I could put the dental work off for the time being. Oh Doctor. By the way. I believe a bit of a pad attached to the top and or bottom of your front door might help alleviate that horrible metal on metal slamming noise made every time the front door closes. So I'm going to stay with my current tooth in my head for now, the wife will save $1400 compared to our other quote and the 20 year marrage to my last dentist is over.

I moved away from Vallejo and still continue to drive to Dr. Castillo. He is a very honest and…read moregentle Dentist. He will only do the work needed and that is necessary.

Definitely I recommend Dr. Gupta. She's very caring and professional. She did an amazing job taking…read morecare of my teeth and even did extra work. Dr. Gupta will listen to your concerns and explain what's the best treatment. I will definitely return to Western Dental.

They are horrible when it comes to appointments!! 2:00 pm appointment scheduled won't be seen until…read more4:00pm! 3:00 pm scheduled won't be seen until they are almost closed! You can come in early, NO POINT!! If you have 1:00pm appointment someone who comes in with 2:00pm appointment will be seen before you! It makes no sense! They need help with their scheduling team! It's like they give 20 people the same appointment! Come on now western dental! You have to do better with this. This is the only location that is VERY BAD WITH APPOINTMENTS!!!! They would take a walk in person to the back before the person who has an appointment scheduled!

I just started going here last month. I got X-rays and a cleaning but needed to come back for…read morefillings for a few cavities. The staff were great. Very friendly and efficient. Both the hygienist and the dentist have a very soft, deft touch. All in all a very pleasant experience.

I came here 7 yrs ago; then I decided to get to nerve to visit the dentist again, so I booked an…read moreappointment w/them b/c I was familiar w/them & had a good experienced; But unfortunately, i got VERY SICK & had to reschedule the appointment; however, when the receptionist heard I couldn't make my Appointment & confirmed, " so you're cancelling...?" ME: yes, but... THEN SHE HUNG UP, not even giving me a chance to RESCHEDULE. I was left dumfounded & thought, " WOW...I wanted to reschedule; BUT NOW, after getting the "rude hang up" HAVE to look for ANOTHER DENTIST !!...

I went with a family member to an appointment and wanted to share some feedback in hopes it's…read morehelpful. Over time, my family member has experienced a few frustrations that contributed to feeling unheard or not fully supported. One of those included calling multiple times over several weeks without receiving follow-up, though that was just one part of the overall experience. My first off-putting experience happened right when we walked in. There was no greeting, no hello, and no check-in--just brief eye contact followed by silence as they turned away. We weren't sure what to do, so we sat down. A few minutes later, my family member's name was called. While this may seem small, first impressions really matter and help set the tone for a visit. During our time there, I noticed another situation at the front desk that stood out. A client was waiting there for quite some time while staff were present. When he was finally acknowledged, he was asked, "Are you ok?" and then told, "Oh, I thought you were waiting for a ride." A simple greeting and asking how someone could be helped would have made the interaction feel much more welcoming. It wasted his time. After the client left, I overheard staff comment that "he could've said something." While that may have been said casually, clients shouldn't have to speak up just to receive assistance. The front desk is the first point of contact and sets the tone for the entire experience. I also overheard a phone call where the tone felt dismissive, with comments like "well, you called us, so I'm calling you back" and "I don't know what you need, you called us." After the call ended, there was further conversation between staff that seemed to make light of the situation and the patient. Hearing this while other clients were present felt uncomfortable. Overall, being attentive, welcoming, and mindful of tone and conversations--especially in shared spaces--goes a long way in making people feel respected and valued. I'm sharing this feedback in hopes it leads to a more positive experience for future patients. Since there's quite a bit of negative feedback here. This is your business-your name is on it. Your staff is a walking representation of you. They either help or negatively impact your brand. Customer service is a basic skill. Being kind, respectful, mindful and most importantly-professional, should be a non-negotiable. And based on the reviews, seems as though there is no accountably as the experiences seem to continue. Considering many of their patients may be senior citizens-there should be a standard with the overall experience provided. A standard to uphold and accountability.

Very pleasant and attentive staff. Appointments are on time. The least painful dentist I've ever…read morebeen to for cleanings and also to replace a filling. I highly recommend!