Very disappointed with this dentist. I have been coming here for 11 years with 3 kids and just…read morebecause i missed my appointments 2x they cut me off as a client. The rep said " since u cancelled without noticed we have to let you guys go and you need to call your insurance and find another dentist" i guess common courtesy doesnt work here even after you have been with them for 11 years with 3 kids. They didnt know my situation or why i missed the appointment or even care to ask.

Would not come here again. Your billing department is incredibly rude and misleading. Our FSA…read moreaccount (Paylocity) was under maintenance, and the card didn't go through, and whatever your policy is, you COULD NOT wait an extra day for payment. It's freaking $70 and our insurance covers 80%, it's not like we aren't going to pay. No understanding from the staff. We called and waited 3 hours, and no one called back. I have to call in and all I heard was a rude receptionist with no customer service experience on the other side of the call. I worked in dentistry and this is not how you treat a patient. Have at least be a bit more understanding. No humanity and money-driven. You just lost a good customer. DO NOT RECOMMEND.

Staff is kind and my kids look forward to going there and getting a go at the coin machines. They…read moreare gentle and usually accomodate out school schedule

This is a great dentist office! The people are so nice and they do such a good job every Time we…read morecome! Definitely recommend!

We had our daughter's first appointment today and it was awesome! We got a full tour of the…read morefacility so we could better understand how things are set up, my daughter (toddler aged) got a little bag right up front with a toothbrush & sunglasses, and everyone was great introducing themselves and adding special touches throughout the appointment (stickers, tv, little toys, explaining each piece of the exam). They also gave great direction and advice on how to update her dental care and ensure we were doing all the right things at home. Also the coffee for the parents - 5 stars, they had me immediately. I'd recommend to anyone looking for pediatric dental care!!

I wish that I had a dentist and team this amazing when I was growing up! I didn't, and I am…read morerevisiting years of dental trauma because of it, , but my kids will never experience that because Dr. Derek and the entire office is amazing. Run don't walk to get your children signed up for this amazing dental experience so that they will go through life as lovers of the dentist as opposed to how most of us probably grew up, in perpetual fear. To the team, thanks for always being amazing for years and years. We can't go anywhere else, and wouldn't want to, see you in 6 months!!

I've been a patient for many years and have always had excellent service. As a person with extreme…read moredental anxiety even with cleanings, I selected them as a dental practice because of the sedation dentistry options. Knowing that I had this fear, nit only did Dr. Baer treat me with compassion & kindness, I also received that special consideration with my hygienist, Kelsey. She offered to use topical numbing cream before my cleanings which actually helped me relax from that worry of any twinges if pain. Eventually we tried without, so she truly made me feel comfortable to try without & I survived. Ive had a few fillings done and as difficult as it is to go through, everyone there made me feel comfortable. The last couple years I was switched over to Dr. Brown and I absolutely LOVE her! She is SO pleasant, genuinely caring and interested in YOU not only as a patient, but as a person. The office is clean, pleasant atmosphere and if you are looking for a natural holistic approach, this is for you. Yes, they are PRICEY! Insurance does help but recently policy changed, so you have to pay upfront, they will file your claim and you'll have to await any reimbursement from your insurance. Parking is free and pretty easy on their garage. Bathroom is clean, standard public use which is shared with the condominium accessed through the lobby after you've checked in with the office.

I'll reviewing (-10). Terrible experience. My husband went for his cleaning and he ended up with a…read morecrown and after, a terrible and constant pain. They referred to root canal specialist . root canal done and pain still. Now the doctor said is the root canal specialist's problem. What a way to get rid of the problem that He caused!!!! When you try to contact the doctor, He was rude, and nasty. He hung up on me. What kind of professional he is. No help at all. His lack of professionalism is a sign of detrimental practice. Please don't visit that office for your own good.

I visited this location after looking for a while for a dental care facility that met my needs and…read moreI was not disappointed! From the moment you step through the door the receptionist, Anna, welcomed me with a big smile and offered me a tour of the facility. This was unexpected but I appreciated the level of transparency they want to share with their patients. Anna was also very helpful in gathering my records from a previous provider. I was taken care of in a timely manner and I really enjoyed how Pedro, the person performing my dental cleaning, was explaining every step of what he was doing and making sure I was comfortable throughout the process. The doctor that came to see me after my cleaning was done was also very nice and attentive. The facility is neat and accessible. Plenty of paid parking all around the building. I truly recommend this place, so much so that I immediately booked an appointment for my husband.

Dr. Jung was very attentive and explained every step of the process. Additionally, I loved that all…read morethe staff was extremely kind and helpful; upon entering I was greeted and given a quick tour to familiarize myself with the office. My technician that handled my cleaning was also extremely helpful and attentive; answering any and all questions or concerns I had. What made this experience quite different, was that they were willing to work with me and my insurance and did not do anything before checking with me and ensuring the price was ok with me prior. I will definitely be recommending to Dr. Jung and this facility to family and friends. Thank you for a great experience!

Consider other options. Waste of time, waste of money. Forgot about getting the records and x-Rays…read moreyou are legally obligated. Even under legal requirement under the Health Insurance Portability and Accountability Act. They will also charge hundreds of dollars to teens for treatment, thats not covered under their insurance. Prior to talking to the insurance holder.

The best dental practice ever! I've been bringing my children here for years and every time I am so…read moreimpressed with the staff. Every dental hygienist is nothing short of amazing and Dr. Sheyda Maghsoudi is so good with children. My oldest LOVES coming here! My youngest has always had a fear of brushing teeth but they have been able to slowly get her more and more comfortable. If I took her anywhere else I truly believe she would have to be restrained to be treated, but everyone at this practice is so good with children and amazing at what they do, she has totally come out of her shell and it's turned into such a positive experience for her! Can't recommend them enough

I started coming here a few months ago and have nothing but great things to say! The receptionists…read moreare very warm and friendly and always work with me to schedule my appointments at times that are convenient for me. The dental assistants seem very knowledgeable and good at their jobs, and Dr. D is so thorough she explains every single things she does and why which I really appreciate! My first appointment was for a routine cleaning, followed by 2 small cavities filled, and now I am using the Invisalign braces. She gave me all of the information regarding them and the course of treatment and cost breakdown and didn't pressure me which I really appreciated because it's a big investment in time / money (although not as much as I expected which was a nice surprise!) and I didn't feel rushed. She also has always started my appointments right on time, or even early if I get there early which is always such a nice thing to find and not common. Definitely recommend!

Avoid at all cost. Complete waste of time I made an…read moreappointment for a routine cleaning. I paid, spent an hour in the chair, and walked out with my teeth exactly as dirty as when I came in. The visit was x-rays followed by a sales presentation. Severe periodontal disease, apparently. No regular cleaning possible. Here's the treatment plan and here's what it costs. I offered her a compromise: do the regular cleaning today, and I'll book the deeper work for whenever suits her. She turned it down. Her explanation was that cleaning my teeth wouldn't be doing right by me as a patient. So I paid for an appointment, received no treatment of any kind, and left. I've had my teeth cleaned at five different practices over the past five years. Not one dentist ever raised gum disease. Not one ever found a cavity. One hour in her chair and I apparently need advanced treatment. This is over treatment at its most blatant. Avoid this practice. If you want your teeth cleaned, go somewhere that will clean them.

Plover is our kids regular dentist practice. The location works best for us and the doctors and…read morestaff are very friendly and professional We have been coming here for a few years now and the experience is still very good! Making an appointment is easy as well. Definitely a good pediatric dental practice.

Lovely office, great doctors. Kids loved the office, from…read moreladies at the reception to both doctors: dr. Kim and dr. Alvarez. Our family definitely would recommend this dental office for your kids.

Wonderful dentist, professional, and great office staff. My children love coming to this dentist it…read morehas always been a positive experience for them!

Amazing experience and now a relationship for life.  Initially saw Dr. Eric for a second opinion…read morefor my daughter's tongue tie.  He was honest throughout the process, wasn't focused on financials, and helped us connect with all of the necessary providers before he released my daughter's tongue tie with a laser.    He's extremely easy to communicate with and clearly 'gets it' with kids.

I believe her name was Wei (apologies if I got it wrong), but I just had to take a moment to share…read morehow amazing my experience was with her over the phone. In a world where customer service can often feel rushed or impersonal, she stood out as an incredibly kind-hearted and understanding receptionist. It truly means a lot when the first voice you hear is so warm and welcoming. It sets the tone for everything else. Based on our conversation, I already feel confident that my daughter will have a wonderful experience with Dr. Kim. I didn't want this interaction to go unnoticed. Thank you for reminding us how powerful genuine kindness can be!

STAY AWAY: I've tried to get in touch with this dental office for 3 months... literally. Email,…read morefilled out form on their website, called many many times. No response what so ever. Nobody ever answers the phone. I am flabbergasted that a business would run this way.