So this is our first family visit in this pediatric dentist office And I am so grateful that this…read morelong journey of searching for the perfect dentist has come to a conclusion that this is the look no further destination. The dentist office has everything I've ever looked for for my children. They are so comfortable here. The staff is so educated and experienced and work so well with children. I am so impressed the front desk receptionist is so helpful. She communicates so well she's very detail oriented and she's so accommodating and the office is amazing as well. Their customer service is unmatched and their attention to detail and just covering everything I am so excited for my children to finally get the proper dental care and education. The wonderful office staff accommodated me and my large number of children working around my work & my home schedule to find the perfect appointment and I'm just so grateful they met all of our needs. I really appreciated the follow up cause in constantly checking back in until everything was needed prior to the appointment. It really helped me stay organize and focus and to show up at an appointment having everything is such a stress, relief and I give credit to the office staff for being on top of everything and helping work with me and get it all together.

My daughter hates going to the dentist, but this place made it a walk in the park on a Saturday…read moremorning. The tech, hygenist, and dentist were all on their A game. They were funny, lighthearted, efficient, and quick. And they sent my little on her way with a bag of goodies: toys, toothpaste, toothbrush, and stickers. We found our spot. Couldn't be happier with this team of ladies.

My son has been going to Kids Teeth for many years. It's so…read moreinviting for kids and adults. The decor is so cute and happy, which helps put kids at ease. The staff is great.

The dentists are nice and professional. But the front desk people is so rude. No patience at all…read more Very very bad experience with making appointment. I will never coming back again and don't want to talk to them anymore!!! They decorated in a nice way for kids but they are not that sunny and nice in heart for people.

I wish that I had a dentist and team this amazing when I was growing up! I didn't, and I am…read morerevisiting years of dental trauma because of it, , but my kids will never experience that because Dr. Derek and the entire office is amazing. Run don't walk to get your children signed up for this amazing dental experience so that they will go through life as lovers of the dentist as opposed to how most of us probably grew up, in perpetual fear. To the team, thanks for always being amazing for years and years. We can't go anywhere else, and wouldn't want to, see you in 6 months!!

Took my 3 year old son here for his first dentist visit ever. The staff was very friendly and…read moreaccommodating at the fact that he was terrified. He ended up seeing Dr. Blank who was gentle and slow while doing the cleaning. We didn't feel rushed at all and my son ended up calming down after a few minutes. When we were done he was given a small toy car and a dental kit to take home with him. If you have a child that is nervous about their first dental visit then this is the place to go. It's designed to appeal to children and all of the staff help make it as pleasant as it can be. Even though we are planning to move out of the area we will be still coming back here.

I brought both my 4 year old and my 2 year old for their first dentist visit. I was a bundle of…read morenerves about their first experience at the dentist since I knew this would set up the comfortability for them for future visits. The experience was a 10/10 for both. Both of my kids were welcomed upon arrival with their names written on a large blackboard wall. They were extra excited that they could watch whatever tv show they wanted WHILE getting their teeth cleaned. Though this feature was available, they ended up being more interested in learning what Dr. Ball and her team were doing. Each tool was introduced to them first and they got to explore them before they were used (ie.feeling the suction on their hands). Everything was tailored to my kid's comfort level from the toothpaste flavor, to the bright lights (cool character sunglasses are provided!), to the survey that is to be completed beforehand asking about any special interests to make conversations and treats personable. It was overall a wonderful experience and I am so thankful we found a dentist that knows how to make it a productive but fun experience for kids!

My 4 year old went to an appointment with Dr. Ball, and had a truly great experience. The space is…read morebeautiful, new, and clean, and fun for kids, and you could tell both the Hygenist and Dr. Ball were really good with children. They kept it a fun environment to put our boy at ease during the whole process.

The staff here are WONDERFUL!! They are kind, patient, and do a great job with both kids and…read moreparents! Thank you!!

Stay away from this dentist! The dentist made wrong diagnosis and didn't fully inform you before…read moremaking you sign the treatment plan. Plus, their staff were very rude. It is a waste of their arguing skills that they do not go to law school. Avoid this dentistry at all cost!!!

Started taking my kids to see Dr. Elrafei and he has been phenomenal. First off, the practice…read moreitself is very suited for little kids as there is a lobby with lego (larger size) toys for the kids to play with. The staff is very friendly and setting appointments has been super easy. Dr. Elrafei is not only knowledgeable, but he also explains every detail to us step by step. There is free parking in front of the building. Overall, definitely worth checking out if you are looking for a dentist for your kids.

I love this place . I've been taking my children here since they were very small , I started going…read moreto the silver spring, then Rockville, and now Shady Grove location. The Doctors and their staff are so friendly and they make my kids feel confortable. A big bonus for me is the clean office , tv's in every room, and the waits are not too long. If you are looking for a new pediatric dentistry you won't regret coming here .

Would not come here again. Your billing department is incredibly rude and misleading. Our FSA…read moreaccount (Paylocity) was under maintenance, and the card didn't go through, and whatever your policy is, you COULD NOT wait an extra day for payment. It's freaking $70 and our insurance covers 80%, it's not like we aren't going to pay. No understanding from the staff. We called and waited 3 hours, and no one called back. I have to call in and all I heard was a rude receptionist with no customer service experience on the other side of the call. I worked in dentistry and this is not how you treat a patient. Have at least be a bit more understanding. No humanity and money-driven. You just lost a good customer. DO NOT RECOMMEND.

We take our kids to this location. Wonderful staff! Profession and welcoming. Great kid-friendly…read moreatmosphere.

I am only giving this place a 4 star review because we've only been here once. So they review is…read morecontingent on more visits. Upon walking in you are greeted with a warm smile and a very clean waiting room with a huge metro "bus." In the waiting room they have a lot of things to keep kids occupied while they wait for their appointment. My little girl had her first dentist appointment ever at this location and the staff was phenomenal, very friendly and informative. They made me and my little girl feel like royalty. When we got there we had to fill out some paperwork and called back almost immediately. They stay on schedule which is fantastic. As we were greeted by one of the assistant we were taken on a tour of the facility. I must say... I was impressed. They had a designated room for everything and they were color coordinated for the kids. We were taken into a room with a huge table in the middle and about 6 chairs for patients. At first I thought that was weird since dentist offices normally have a room for every patient. But after the appointment I think I like it this way better for a number of reasons. My little girl liked seeing other kids get their teeth cleaned without screaming. She saw she had nothing to be scared of but I can also see this being a problem. What if a kid is screaming their brains out in the chair right next to you? The whole appointment went smoothly. I am happy I found a place for my little girl to feel sale and loved while her teeth are being taken care of.

Consider other options. Waste of time, waste of money. Forgot about getting the records and x-Rays…read moreyou are legally obligated. Even under legal requirement under the Health Insurance Portability and Accountability Act. They will also charge hundreds of dollars to teens for treatment, thats not covered under their insurance. Prior to talking to the insurance holder.

This is a great dentist office! The people are so nice and they do such a good job every Time we…read morecome! Definitely recommend!

Staff is kind and my kids look forward to going there and getting a go at the coin machines. They…read moreare gentle and usually accomodate out school schedule

Plover is our kids regular dentist practice. The location works best for us and the doctors and…read morestaff are very friendly and professional We have been coming here for a few years now and the experience is still very good! Making an appointment is easy as well. Definitely a good pediatric dental practice.

Lovely office, great doctors. Kids loved the office, from…read moreladies at the reception to both doctors: dr. Kim and dr. Alvarez. Our family definitely would recommend this dental office for your kids.