I ordered my original equipment tires rom Tirerack online and had them shipped here for free (they…read morehave a partnership), made appt online for install and they installed them for $123.00 (includes disposal of old 4 tires). Easy peasy! They even were so kind as to place the one scratched up rim on the back of my car (thank you guys!) without my asking and pulled my car up for me when I came to pick it up. I don't think it gets any better than this! I received texts reminding me of my appt time, asking to update them when I left my home, and when I arrived at their store. Along the way, they kept me informed of the approximate time it would be ready. They have such an accurate system that they greeted me by name as I entered their door, at the beginning of the job. oh, and they also replace windshield wipers! Very competent service. They should be schooling Toyota dealerships on how to do service.

On May 9, 2026 I went on time for my scheduled appointment to have tires rotated and balanced. The…read moreservice writer greeted me as I walked towards the store. I gave him the key to the car as he wanted to check the tires and get some information about the car. He came back and said the store could not rotate and balance the tires as the depth on ALL four tires were 3/32". I had checked before and after going to the store with a manual tire depth gauge at home and the tires measured 5/32". He wanted me to buy a set of tires. Today, May 19, 2026, I took my Nissan Pathfinder Platinum AWD 2024 into the Nissan dealer for the 30,000 mile maintenance. The dealer also measured the tires to be 5/32". I asked the service writer if I needed new tires and he told me he would like to sell me a set of tires, but new ones are not needed yet. I just checked the Discount Tire website and it erroneously showed that I was a no show on May 9. Unbelievable. I had previously bought all my replacement tires from that Ogden store, but I won't any more. Beware of this shady practice, think twice about going to this store and, if you do, double check what the store tells you.

I ordered $2000 worth of new wheels and tires. I originally was told it would take 5 business days…read moreto receive before placing order. After order was placed I was told items are back ordered and it would be two additional weeks. At this point I requested the refund / stop order process (multiple emails). I received responses to other questions within the same emails, however no rep ever acknowledged my question on refund process. Ultimately it took 6 weeks to receive my order (yes, the delays continued, and my request for a refund/process ignored). When order finally received everything was correct and in good shape, however upon installation the rear wheel center caps did not fit. I was told since I installed and drove on them I could not return. Steve's Discount Wheels rep stated that I should have done the investigation to ensure center caps would fit - I completely disagree - they're the experts and should know what fits. Yes, SDW is low cost, but consider other options.

Shipped damaged wheels, Bought more wheels got a tracking number and was later told I could not get…read morethem. 2 months later finaly get wheels, now show up at an old address. Nothing has gone smooth with these guys. They try but do not confirm...now I guess I can try and chase down $1200 worth of wheels sitting at someone else house...oh the joy's of confirmation.....

Brought my Lucid in with two wheels that had minor curb rash ahead of a lease return, and Chicago…read moreWheel Express absolutely nailed it. The repair work was completed quickly, priced extremely fairly, and the results were flawless -- the wheels truly looked brand new. Most importantly, the car passed lease return inspection with zero issues, saving me from paying inflated dealer repair (or replacement) prices. Professional, efficient, and honest work. If you're debating between a dealership and a wheel repair specialist, this is an easy decision. Highly recommend.

They helped me get my rim fixed for a reasonable price…read more I would be happy to go back and get my goods repaired. I am looking forward to return to get some tires on my rig. They were polite and fair. It is certainly worth spending the time to find them off the beaten path.

The pictures speak for themselves. They sold me a car that had the entire undercarriage covered in…read morerust. They did not disclose it whatsoever in the descriptions of the vehicle or photos. They lied on the ratings of the vehicle condition. I was already feeling like an idiot, then I noticed that they covered the bottom in an oil or paint to try to cover up the rust. Do not buy from them. It's kind of crazy to me the difference between the reviews on other sites versus this one. I think the company might be arguing to have bad reviews removed on the review pages. I would rely on the reviews here.

I bought a 2017 Lexus IS300 F-Sport from them a little but over a year ago…read more PLEASE REPORT THIS DEALER SHIP TO THE BETTER BUSINEES BURUAE (BBB). I bought the car from nathan on behalf of the recommendation from bryan. Immediately after I bought it I had a feeling something was up. The breaks didn't sound great. I asked them to check it out and they told me it was TIRE NOISE and refused to see me after. I took it to lexus of Naperville where they told me not only are the tires completely wrong for the car, the whole car was a moderate which goes on the title as a crash that's over 25% of the value of the car. I moved to NC, which then when I got it serviced and Hendirck Lexus they let me know that not only was it NOT an F-Sport, it was also a Canadian car which is worthless in US markets. I was forced to cut it there and sell this car for its wholesale value in June of 2025 because these absolute CRIMINALS AT DUPAGE STAR AUTOMOTIVE SCAMMED ME. PLEASE DONT BUY A CAR FROM THESE IDIOTS AS THEY AREW DOING EVERYTHING JUST TO TURN A PROFIT.

I HIGHLY recommend this guy. He changed a couple tires on my camaro and he was fantastic the way he…read moretook care of my mag wheels in the process. He's a straight shooter, tells it like it is, and is an honest businessman. I understand he's relocating to another state soon, and all I can say is that New Lenox is losing a great small business with his moving. Best of luck on your new venture. Glenn W.

Rico is awesome. Got me my new rims and tires. Came in, looked around, and ordered them. They…read morewere in his shop less than 24 hours. When I showed up at the shop, he already had them mounted and balanced. Just had to put them on my truck. Well oiled machine over there. His pricing was very fair also. He's a really nice guy and wants you to be happy with your decisions. Highly recommend!

Great service, quality work and fair pricing! Friendly customer service!…read moreI would definitely recommend this shop to my family and friends!

Honesty. Integrity. My Acura broke down in Geneva and was…read moretowed to the closest Honda dealer. They found $4,000 worth of work to be done. I did the minimum and got my car to J and C. The work that really needed to be done cost about $800. I've been going to them for years and will continue to do so.

Like most tire shops they offer free air check on your 4 tires. my tire sensors seem to go off when…read morethe seasons change. Each and every time I have been to the Glendale Heights store that person has been kind, helpful does what I ask and at the same time when filling the tires they check the wear on each tire. side note I have brought tires from this location that service too has been good, fast kind and keeps you informed. Ever need a tire(s) checked or need a new set give the people here a chance.

they took me as a walk in which was nice but the bathrooms are filthy gross blood on the seat, hair…read moreleft in the sink and paper towels everywhere. Allan gave me a lot of attitude for no reason when I was being nothing but calm and understanding. I was not satisfied with my experience

Unbelievable service and attentiveness to detail. I ordered wrong wheel cover they helped with…read morefinding proper OEM cap and they immediately sent out replacement HIGHLY RECOMEND!!!!!!

Great pricing, awesome customer service!! Even had the president of the company help put them on.read more

Stopped in to get a flat repaired On 4-28-26 around 4:30. The staff was so professional and…read morehelpful. Beyond what was expected. I spoke with Ivan and Andrew D. Both went above and beyond to fix my flat to get me on the road. I noticed other customers being treated with the same level of respect. The manager is doing great job of training the employees and they all seemed to enjoy their jobs. Well done!

They're good place to if you ever need new tires. I had nail in my tire and they fixed right up…read more They're good and dependable.