I came here in August 2025 for a hearing test to determine if my hearing loss could be connected to…read moremy employment. Drs. Crawford and Washburn were extremely supportive, even with my being a new patient. The staff treated me professionally, and everyone had the "health care attitude" you want in a provider. Dr. Crawford administered my hearing test and really took the time to explain the process to me, as well as the results. I feel like she is new to being a doctor, but she did so well, I am sure she will have a brilliant career ahead of her.

I WOULD NEVER DO BUSINESS WITH THIS COMPANY. My sister-in-law purchased hearing aids from them a…read morebit back. She and her husband were pretty frustrated with the compay. When I was visiting, I found she couldn't sync one of her hearing aids to her phone. I called the business and they seem nice on the phone so I thought I'd give a try to see if they they could help. I told them we could only sync one of the two hearing aids and then went in to see if they could solve the situation. They told me it would be $40. This struck me as poor service for the very expensive product they provided but I decided it would be worth to make the hearing aids fully usefull. After 20 minutes they told me only one could be synced because she had lost one and replaced it (through the insurance she had paid for). They'd given her one that could not sync with the other. It strikes me that they had not fulfilled their contract at this point because they had not replaced the lost one with one that was as functional. In any case, though they had provided a faulty replacement product and couldn't help me they Informed me it was still their policy charge $40 for doing absolutely nothing to resolve problems with the faulty product they had provided.

They are wonderful and go way out of their way to provide great service and care for their patientsread more

Hearing health is an often overlooked aspect of personal well-being. The professionals at Calvert…read moreHearing Care are exceptional at what they do, and they take pride in making sure that each hearing device is adjusted to the individual needs of their patients. Kerri is a wonderful audiologist. She is warm, caring, and personal. She takes the time to get to know you, and genuinely listens to your concerns. Kerri is very thorough with testing, and she strives to make sure that you are receiving optimal benefits from your devices. Haley, the Patient Care Coordinator, is friendly and caring. She always makes sure that any special scheduling requests are accommodated. Hearing loss is never easy. Devices can be difficult to get used to, and it can take time to find out the best fit for each patient. However, Calvert Hearing Care's exceptional patient care makes things as easy as possible. As someone who has struggled with hearing loss most of her life, I highly recommend this practice to find an individualized solution for your needs.

Dr Casey fit me in for a hearing test same day. As this is my first ever hearing test and I was…read morepleased that she listened to my concerns and went over the results of the tests in her office before I left.

I tried the "on line" Jabra hearing aids (same as Costco) for three years and was never satisfied…read morebecause they didn't fit well or address my tinnitus and high frequency hearing loss. No matter how many adjustments or how much time I spent with their staff, I just couldn't get the help I needed. I was referred to Dr. Casey, an experienced and patient Audiologist who has the right diagnostic equipment and represents many different manufacturers. We settled on Oticon hearing aids to address both hearing loss and my tinnitus. After three months, the difference is amazing and so much better! Dr. Casey has helped fine tune the many adjustments that Oticon offers and for the first time in years, I can now hear clearly in all environments without the constant, distracting tinnitus. I can watch TV, go to busy restaurants with friends and still have peace and quiet at home just reading. I actually look forward to putting my hearing aids on in the morning and wearing all day!! Thanks to Dr Casey, the premium hearing aids I bought have significantly improved my life - and my wife's!! Proving yet again, you get what you pay for.

Dr Taylor is a very caring audiologist. She takes time with her patients to understand their…read morehearing loss and to find the right solution in hearing aids to improve their quality of hearing and life. I have been super satisfied. I highly recommend the tv streaming device - my world has changed in the way I enjoy my tv shows

No good advice. $170 down the drain and was told nothing can be done and to get a second opinion…read more SMH will never go back. Doctor was careless and had zero sympathy.

Dr. Bickert found a very serious problem that my previous Dr. missed. CAT Scan proved him to be…read morespot on with his initial diagnosis. A tooth infection penetrating the sinus cavity. After I went in to see him, all my friends told me they go to him as well. Awesome staff Bill Nelson, Highland Village

I wanted get hearing advise from a qualified doctor. Not just somebody at the mall or costco. And…read morethats what I got with Tara Wheeler. Hearing lose is frustrating but all my questions were answered. Maybe got too much information :).

The worst customer service ever! I would give it a zero if I could. If you are not prepared to…read morespend the maximum amount possible, forget the friendliness.

Amazing all around. Just went in today for the first time and turns out I had a yucky case of…read morestrep. They where AMAZING. From the front desk all the way to the back. I also had my 4yr old with me , we don't do iPads so he brings a backpack with toys with him and likes to talk, he can and will talk your ear off. Not one person seemed annoyed and even engaged with him! It made me so happy to see people genuinely care for not only me. But took the time to interact with my son. I felt very well taken care of today and have been talking about it all day. Would recommend to anyone. They gave me shots and made sure to get me on track to getting better asap. In which I already am! Cant say enough good things. Thank you thank you

Extremely disappointing and disrespectful experience…read more I would strongly caution other parents about this clinic based on my experience. I want to make it clear that the two female nurses who cared for my child were wonderful. They were kind, respectful, compassionate, and professional, and I genuinely appreciate the way they treated both me and my child. Unfortunately, my experience with the gentleman nurse who took over the shift was completely different. Rogelio was extremely rude, dismissive, and disrespectful toward me as a parent. I made a decision regarding a specific procedure for my child and clearly communicated that I did not consent to it. Rather than respectfully listening to my concerns and having a professional conversation with me, he became visibly frustrated and belittling toward my choices. I felt as though my concerns about my own child's health were being dismissed simply because I did not agree with him. There is a huge difference between educating a parent about a medical recommendation and making that parent feel talked down to or disrespected for having questions and making a decision. What made the situation even more frustrating was that his attitude changed only after I contacted my mother-in-law, who is a PA, and asked her to speak with him. Once another medical professional was involved in the conversation, his demeanor suddenly became much more respectful and cooperative. That honestly made the entire situation even more disappointing. I should not have needed to call another healthcare professional for my concerns to be taken seriously. Parents should feel comfortable advocating for their children without being belittled, intimidated, or treated as though their opinions don't matter. I was advocating for my child, and I expected to be treated with basic respect. I am grateful for the two female nurses who were genuinely kind and professional, but unfortunately, the experience with Rogelio completely overshadowed the positive care we received from them. I will not be returning my family to this clinic. I sincerely hope management takes this complaint seriously and addresses how parents are spoken to and treated when they have questions or make decisions regarding their child's care. No parent should have to feel disrespected or intimidated for advocating for their own child.

I came here on 06.09.2024 for an audiology exam to help me with the filing of a VA claim. Dr…read more Kehrwald gave me an incredibly high and concerned level of care. In the best way possible, she comes off as a true caregiver rather than a more clinical physician. She and her office assistant, Jenkyns, were very helpful with the collection of my paperwork and exam results for my VA process. They both were quick and responsive with communication both before and after my appointment. I would readily go back to her for any ear-related issues.

They returned my hearing aids for new one. My complaint was with the original owner of Elite and…read morenot with Elizabeth. She went above and beyond to remedy my problems.