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    Denver Angler

    5.0 (1 review)
    Open 10:00 am - 6:00 pm

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    9 years ago

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    Orvis - Broken middle butt section.

    Orvis

    3.6(14 reviews)
    2.1 mi

    I got lost at Park Meadows Mall looking for the Orvis store and at long last found the store in the…read moreVistas. I had a new hip, only two weeks old and I must have walked over two miles. Cashier number 35193 helped me find and purchase a dog blanket for my daughter's car and then took the time to walk me back to my car and carry the blanket. This was over the top service! I don't even know this gentleman's name!

    I specifically downloaded yelp just to leave a review for orvis. They have the absolute worst…read morecustomer service I have ever experienced. As a guide in Colorado I'm the one who pushes products for these companies. If a person books a trip with my shop the customer wants to know what setup I'm using. I've had 4 and I'll say that again 4 orvis Clearwater rods break within 2 months of purchasing them. I bought a 10ft 3wt rod on 2/25 went and took it out to use it for its very first time on Sunday 2/29 and guess what snapped on my first fish. I bought the rod on the professional program that orvis offered it's still the same exact rod that you get from their website nothing different I took it into the store to try and get it replaced/refunded and guess what they told me I had to go to their online store to "request a replacement piece" or send it in for evaluation a 4-6 week turnaround if I thought it was a manufacturer defect and if they don't deem it was a manufactured defect they get to charge me $60 just to replace the section. to add a note as well if I were to request a replacement rod section it was $60 so for a rod to snap on my very first fish I caught. As a pro guide I will never and I mean never push any orvis products from here on out they claim to have one of the best customer service in the market and it sure didn't show. As a recommendation I only guide with TFO rods have had them for nearly 3 years and not a single one has broke with over 300 days used on each one! Hope this review will help someone!

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    Orvis - Rainbow caught through 5280 Anglers 301 class few weeks ago. Thank you Orvis for the recommendations.

    Rainbow caught through 5280 Anglers 301 class few weeks ago. Thank you Orvis for the recommendations.

    Orvis
    Orvis

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    Denver Angler - huntingfishingsupplies - Updated May 2026

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