These are untrustworthy people.} I paid the asking price for a car plus a $400 "dealer fee" and…read morereceived a firm promise from AJ that it would be detailed before pickup four days later.} When I arrived to pick up the car, it had not even been washed. Omar, the owner, was dealing with two other customers, and another customer was waiting for Adian for paperwork, so I said I'd be back. I suspect Carmart is perpetually understaffed.} When I returned and pointed out the dirty windows, filthy climate controls, fingerprints on the woodwork, roughness in the paint, and more, Omar offered to wipe the controls. When I declined and again requested the promised detail, he began cursing, insisting the car did not need detailing even though his brother AJ had promised it.} Omar's next move was to start calling the police before even asking me to leave.} Listening to him, I knew the obscene speech was well practiced and that he had treated many like this before. Look carefully at the dates on the reviews. These are bad folks.

They want over $21,000 for a Lexus that has nearly 80k miles AND frame damage/salvage title. Nope.read more

ABSOLUTELY THE WORST service center i have ever been to. Their so called mechanics if thats what…read moreyou want to call them but I prefer a joke and now refer to them as emich NO KNOWLEDGE kia. They will take parts off your car and put them on other people's cats then tell you that a rock must've knocked the part off. They will lie about your car being fixed, then of course deny any wrong doing when your car is in worse condition after being serviced there. They then removed all the freon from my car anf said my a/c was fixed and when I confronted them and told them I was tired of the lies, they said they were offended (apparently cause the truth HURTS!) and they then told me I could take my car elsewhere to get what they messed up fixed. They tried to lie about it and let me tell you its coming to an end. I will not lay back and not do anything! Im going to be their worst nightmare or one of many. How do you like me now you dumb ignorant, incompetent of a joke who sells cars that they are clueless about and cant even fix there brand of cars!! You guys are a disgrace and a joke!! And guess what joke is on you!!

Starting on May 30, we purchased a used 2021 Jeep Wrangler 4xe from Emich Kia. My family and I have…read morepurchased around 20 vehicles over the past 25 years, and I would place this experience toward the bottom when ranking that warm & fuzzy feeling you get when purchasing a vehicle. Communication was poor - there have been surprises every step of the way, starting with after we put down the $2,500 deposit when we learned that there was only 1 key fob. I responded with "really?" and I expected them to replace the key fob at their cost. Instead, I get a tersely worded SMS from Ryan the general manager saying "It's a used car and the price is the price we agreed to with the equipment that it has. [Sales rep] never told you that it has 2 keys." I said fair enough and thanked them for being up front about the missing key fob. So then a couple of days later, they FedEx the paperwork with some sort of weekday-only shipping where the packages only move during weekdays. It was nice that they pre-paid for the return FedExing with the same M-F service. So I fill out the paperwork, get some page notarized and mail 2 checks for the remaining balance after the $2,500 deposit. It took about 3 or 4 days after the checks cleared our banks for their finance department to release the vehicle. We were out of town while this happened. I called for the 3rd or so time to check to see when the vehicle would be shipped to us, and I learned a few things, like: 1) the car was shipped earlier that day 2) there's a crack in the front windshield (which Emich Kia said they would pay to replace) and 3) they forgot to put the vehicle charging cable in the car before they hastily shipped it and that they would M-F FedEx it to us. Well then on June 17, we received the car and learned that they did not charge the battery. re-wash the car or fill the gas tank before they shipped it. These are not must-dos, and as the GM would say the price did not include washing, charging or filling the gas tank. Nor does the price we paid cover the missing wheel key. They did do some things right. For example, they originally quoted the cost for shipping from Denver to Houston at $750, but apparently Tom the sales manager got a lower rate of $650, which was the only pleasant surprise. I will say that Duston the sales rep and Tom his sales manager were pleasant to work with despite their lack of attention to detail. The dealership also provided an extensive Carfax report and good details of some pre-sale inspections & repairs they did. So all in all, it feels like the used car team at Emich Kia are disorganized and don't really value the customer experience nearly as much as the 15 or so other dealerships we've purchased vehicles from over the past 3 decades. But it sounds like it's not Tom or Duston's fault that their customers don't get that great feeling when purchasing a pre-owned vehicle from Emich Kia. Rather, it's their management's desire to squeeze every dollar out of every deal is the reason is why customer satisfaction takes a back seat to their bottom line. So again, not a great experience and not as bad as it could have been. That said, I'll make sure to post updates if we find anything else that doesn't meet our expectations, including if they make some attempt to do anything extra not included in the price paid for the vehicle. *these concerns have already been bought to the attention of the dealership, so while the dealership might be "disappointed to hear that my experience was not a positive one," I don't need to reach out and give the dealership another "opportunity to address [my] concerns." I don't need to "reach out to us directly at (303) 757-7751 when [I] have a chance" because I've already done so.

This dealership put my faith back into car dealers. I have been shopping around for a vehicle for…read morea little while. I went to Bob Penkhus Mazda at Powers and had to deal with creepy car salesman who put my car key in their office so that I would have to ask for them before they would let me leave. After I finally got my keys they ran to my car as I was trying to leave the parking lot...trying to get me to sign a contract that I told them I wanted to give it a day to think about. That was such a horrible experience with the worst sales staff. Colorado Auto Brokers has a great team that is not pushy and does not try to force you to do anything. Thank you Colorado Auto Broker for making my car shopping experience great.

I have had to decrease my original review from 5 stars to 1. I worked with Kyle back in 2021 and…read morethe experience was great. I mean you can read my last review. I have been working with Kyle to purchase our second vehicle through Colorado Auto Brokers and I haven't heard back in about a month. We got right up to the point of a test drive and Kyle fell off the face of the earth. I am really disappointed in how the customer service has plummeted. I know how to research other brokers because Kyle has left us in the dust when I was ready to purchase. Cash in hand. Really disappointing.

Fantastic used car buying experience, they were very helpful on financing and helping me to get a…read moregreat deal, I'd highly recommend!

The best used car buying experience I have ever . Ahmed and David could not be better! Very…read moreinformative , not high pressure, but very helpful and available. I bought from out of state. It was a great vehicle but a few questionable items turned up on the mechanical inspection( which I recommend you never buy without) and David agreed to fix all. They even assisted in getting my carrier chosen to deliver and wanted to be sure I did not overpay. How satisfying to find a really reliable group of car dealers!

So we visited this car sales lot couple months back and the owner I guess and his associate…read morecouldn't tell you their names to save my life to be honest I don't really remember them have no reason to remember them besides nothing check out that was good enough to talk about. Some prices are OK however all the vehicles that are located at this car lot or salvage titles due to hail damage or an accident or whatever that maybe so just buyer beware. Also if you don't have money or if you look like you don't have money maybe I'm not sure, you're going to be discriminated against and shut out the front door if you want to test drive too many cars

DO NOT BUY FROM DIAMOND AUTO SALES in DENVER. I bought a Lexus RX400H from them in Dec 2022 and had…read moreit shipped to Austin, where we live. When the car was delivered, they had placed coffee grounds throughout, which we thought was very strange. Why? After having the car in the shop b/c it would not run (where it still is since January), they said it was to cover the mold from being smelled underneath the carpet. The sunroof had been leaking for years, which drained down the side through the carpet and eventually to the hybrid battery. Due to this, the hybrid battery is shot and needs to be replaced. It will cost almost as much to fix the car as we paid. When discussing the car over the phone before buying, they assured us it was in great condition. THEY will not respond via email or phone.

Bear Auto Trade is a small business dealership. You get personalized attention from the two owners…read morewithout the headache of a dealer who is only trying to get their next sale. They're very kind, easy to work with, and are up front about any issues the vehicle might have. I originally found them through Craigslist when car hunting. I purchased a 2014 Chevrolet Cruze from Bear Auto Trade for a very affordable price. I just bought the car this week and so far am happy with my purchase. I would definitely recommend them to anyone looking to get their next used car for a good price!

I just did business with the gentlemen who own and run Bear Auto Trade. I had a wonderful…read moreexperience and I am impressed with how knowledgeable they were about cars. They treated me with respect and kindness. As a woman, I don't always find this in the car business. I recommend this business to anyone looking for a pre-owned car.

If you're reading this, RUN!!!! This dealership STOLE FROM ME!!!!…read moreIn December 2024, I entered a consignment agreement to sell my car with this dealership, was told payoff would be sent to the credit union where I have my loan. It's now May; my car was purchased. Someone has been driving my car for SIX MONTHS without a title. I have been continuing to pay on a loan for a car I haven't owned for SIX MONTHS. I'm out thousands of dollars. Mike Ortiz told me he would address this; an obvious lie. Mike, if you're reading this, I'd tell your boss to get his ass in order because this is in DORA's hands now. THIS DEALERSHIP STEALS!!!!!!

Mr. Mike and Mr. Joe were super helpful, they took care of me and helped me out through the whole…read moreprocess. Offered great warranty and car has been good to me since. Will definitely recommend this dealer to my friends

What an amazing day! We could not say enough WONDERFUL things about Rocky Mountain Eurosport!…read moreFlawless transaction and Leon could not have been better to deal with! Thank you so much! This has been BY FAR the best car buying experience either one of us has ever had - hands down. Flying in from out of state for a large purchase was new for us and this was just perfect. Thanks again. We could not recommend RME highly enough. I just have to post a follow up to this review and say that the service does not end with the sale! They are phenomenal!!!! Thank you!!

"CAVEAT EMPTOR"....Let the buyer beware! Overall I had a very good experience with buying a car…read morefrom Rocky Mountain Eurosport! I am puting this message out so other buyers do not make the same mistake I made. I purchased and extended warranty Century Service Agreement. Read the "small print" of the contract as it clearly states that if live within a 50 mile radis of the the Selling Dealer you must briing your car back to have claim services done by the selling dealer! A year after the purchase I had my car in for regular service at a local Audi Dealership 10 minutes from my home. During the service I found out a Parking Assist Sensor needs to be replaced. Century stated the repair was covered , but I would need to bring it back to Rocky Mountain Eurosport for repairs. I live 37 miles for Rocky Mountain, that is 74 miles round trip, and would need to get a rental or Uber...no "Loner" Program. Seems like a reasonable request to ask Rocky Mountain Eurosport give me a 1-off Approval to have the work done at the dealership who was providing the regular sechedule service. That is what Century said was the only path to get the claim honored. Ok, I am at fault for not reading the "small print", two days and two conversations and nobody at RMES seems to be willing to help me out! Running from and issue is not the way to address a Customer Satisfaction Issue! Jess, I see from other posts that you are quick to respond, perhaps you can help me out with this! Your Team as my phone number. thx

Wow. TLDR: If you have a Porsche vehicle (or a high end exotic), Bring. It. Here…read more I dropped off my 981 Boxster S and once walking in, quickly realized every other car they had in for service was worth an easy $100k more than my lowly, cheap 981 example. However it had no impact on Blue Chip, as I was treated so well you would have thought I was having them do an engine out service on a 7 figure vehicle. I have never felt so welcomed by anyone in the automotive industry as I did at Blue Chip. Truly made me feel like a special customer. I just had my 981 in for a simple steering wheel swap, but safe to say I'll be back for anything and everything. Additionally easily one of the most knowledgeable and professional shops I've ever been to. Safe to say, highly recommend.

Aaron was amazing and quick to help when I needed it. I've enjoyed my system that I got installed…read morein my 2022 Corolla across almost a year ago and found that I unplugged a cord on accident. I brought my car in with little notice and was able to troubleshoot the problem within a few minutes. Thanks for everything!

Zero stars is not an option. They sold me a real lemon Subaru. Nearly $3,000 in engine repairs in…read morethe first 90 days and it's still not right. Run away from these people like your hair is on fire. Be suspicious of temporary office and dirt lot. I do not recommend. Yes I realize it's on me to buy or not buy, but these people were on USAA's recommended list and they are not supposed to offer a lemon for sale in the first place. They are a typical shyster used car dealer as fas as I am concerned. Update: I replaced spark plug cables and coil, replaced all four brake rotors and pads, replaced drive belt, replaced upper and lower radiator hoses, replaced A/C belt, replaced, alternator and P/S belt, all four tires, replaced right front axle, installed complete engine gasket set. What a nightmare! Bought the car for daughter proving no good deed goes unpunished.

I would strongly recommend Ariay to anyone in the market for a car. Ash is a straight shooter…read moremaking him extremely easy to work with. We were able to arrive at a fair price for my trade-in and my new car without any hassle. I was in and out in less than 30 minutes. I will definitely be working with him for my future purchases.