I was very pleased with the process and the ease of getting communication and pricing. I will…read moreupdate review after my consultation.

We hired Five Seasons last year to replace most of our windows for our home. Some of our windows…read morewere fairly large, and we also had two sliding glass doors replaced. So, this was a big project and we were very nervous as it was our first time doing this. From the start, we were impressed by the sales process. They went over our preferences and needs multiple times, made many iterations, and finally, we settled on the windows to replace, the style, the amount of sun filtering, etc. We chose Marvin windows as the window manufacturer, and Five Seasons then handled the installation. Now that it's been a year, we can say that Five Seasons supports their work really well. We had some problems with the hardware side of some of our Marvin windows and doors. It wasn't anything major, but things that should have been working properly. Dylan and Makayla provided exceptional support and actually rebuilt our sliding glass door locks for us, and since they did their work, the door locks have been working perfectly. The window installers, under Mike, did a great job installing windows that were large and in difficult locations. We have now had a year to see how they have held up to wind, rain, and cold weather and they are doing great. We are glad we went with Five Seasons. They were reasonably priced, installed the windows when scheduled, and have been providing excellent support.

If I could give zero stars, I would. Our windows were ordered last Fall (September) and they still…read morehaven't been installed. My husband has called several times to find out why. He usually has to leave a message, and no one returns our call. We were told that our windows would be installed in December. The last time my husband spoke to anyone, he was told late April/early May. It is now May 10th. It's been 9 months. No one has ever called us to inform us why it is taking so long. I assume the ball was dropped somewhere in the process. I want to cancel the order and forget it. I chose this company based on a personal recommendation. I thought we would get better customer service over the corporate options. Nope; it has been THE WORST CUSTOMER SERVICE we have EVER received. DO NOT hire this company. 9 months and counting.

DON'T WASTE YOUR TIME!!!…read more I tried twice to have them offer a quote for service. First person showed up totally unprepared. No material, and no supporting material at all show/discuss. Shame on them... Second person never showed up. Left messages for the owners, father and son, with no response. Shame on me...

Inferior Product Installed…read more I needed new windows for a remodel I am doing in my daughter's condo. I contacted Superior Industries for one of three quotes I received. Mike came to respresent Superior. Mike and I discussed in detail about the color of the windows. I probably told Mike at least a dozen times "I need brown windows," "The windows must be brown." Not once did Mike speak up to tell me the windows he had in mind would be white inside. I fully expected the windows to be brown inside and out. Mike emailed me a work order where he added "white inside" to the description of the windows. I didn't notice this detail in the work order, but at the same time, I did not approve or sign-off on this work order. I approved the install solely on the promise of brown windows at a quoted price of $11,262. What business person would believe that simply sending out a work order, with no sign-off by the customer, indicates acceptance by the customer? The windows Superior installed are much cheaper windows than all-brown windows would have been. I accepted their quote believing I would get all brown windows. Quotes from the other vendors indicate brown and white windows sell for three to four thousand dollars less than all brown windows. I overpaid by three to four thousand dollars! I entered into agreement with Superior in good faith. I did not get respect or good faith in return. Instead, I got an inferior product where a much better product was promised. I will never do business with this company again. Update to Mike's response: What contract? A contract is a document where both parties sign-off agreeing to the terms of the contract. My signature does not appear on any such document. The email Mike references approves only the quote based on a promise of seven brown windows. I never approved the work order via email. I challenge Mike to post here any proof that I signed-off or otherwise approved the terms of his "work order."

We were looking to replace our 28-year-old, builder-grade siding that was showing signs of water…read moreretention. After getting four quotes, I came to realize that each company pretty much has one type of siding they recommend and install. For one company we interviewed it was LP (engineered wood), for two companies it was Hardie (fiber cement), and for the last company, Superior Industries, it was a material we hadn't heard of before: Gentek ALIGN Composite Cladding (aka Alside ASCEND Composite Cladding). I was initially skeptical because I hadn't come across it in my research. How good could it be? Turns out, amazing. Really glad I called Mike to come take a look, as otherwise we would have ended up spending a lot more to get a not-quite-as-good product. Superior Industries replaced all of our siding, soffits, and facia, and aluminum-wrapped all new trim boards for us. They did precise, high-quality work and it really shows. Communication was good throughout and the guys who did the work were friendly and competent. Mike only has a couple teams, so these guys have been with him for many years and really know their stuff. They listened to everything I had to say, they consulted me when there were any decisions to be made, and they answered all my questions. Everything looks great and we are very pleased.

Used JDI to replace 12 windows that were 24 years old. They had the best window st the best price…read morewith excellent installation. They also replaced severe damage around several windows due to excessive moisture. Call Rex st 730-427-4477 to have a great window experience.

Extreme disappointment regarding the quality and installation of the 18 Simonton windows I…read morepurchased from JDI. The overall product quality is unsatisfactory, and the installation was subpar. I continue to experience drafts and excessive noise through all the windows. The amount of noise I receive from planes (I live nowhere near an airport) and cars is crazy; it was never like this with my old builder grade windows. Furthermore, the caulking is very sloppy. The owner said he was ok with the work and threatened to place a lien on my property the day after the windows were installed if I didn't pay, even though I was not satisfied. Following the owner's suggestion, I completed a Home Energy Audit. I have attached a few photos from that audit which clearly demonstrate significant temperature differences. I have also attached videos demonstrating the air leakage using a fog machine.(I can't attach all the pictures and videos I have and would be happy to share) After I called the troubleshooter radio show, the owner sent a crew to insulate three of the windows that I felt were the worst (which helped a little). I was then asked to pay for the insulation of the remaining windows. It is unclear why new windows would be installed without proper spray foam insulation in the first place. Additionally, two of the windows still do not close or lock correctly, even after the sashes were replaced twice. Given my significant investment, this has been a regrettable experience.

Replacing Our Interior Doors From the start, Kale came to…read moreour home and gave the sales pitch of a lifetime, from selecting the style to the color and explaining the process from beginning to end. He shared that it would take about 4 to 6 weeks to receive the doors. In addition, being a military veteran, Kale ensured that we received a military discount. Several days later, another employee came and digitally measured all of the doors that were going to be replaced. The big door was going to be 96" across, which was for our den storage closet. He explained the process for this door and what to expect. Five weeks later, our doors were received and installed. The team of two came prepared and installed all the doors within three hours. Talk about professionalism! The doors finish was outstanding, and the black enhanced the white doors. The storage closet, which was 96 inches across, was awesome. One of our neighbors was looking at the work and wanted their phone number, which I gladly gave to them. Living in a retirement community, we do a lot of word-of-mouth referrals for our neighbors. And I'm gladly going to spread the word about this company and their excellent service.

Very hard to get a hold of ,Very Expensive doors,And when they did our doors in our home I felt…read morelike they were in a hurry they didn't really measure very well from top to bottom of the door then when my husband and I had them come back out to fix the door they installed that came off 3 weeks later.

Window Doctor just replaced 11 of our windows. We could not be happier with their professionalism…read morefrom start to finish. Derek came to give us a quote. He was very friendly and did an excellent job getting the project started. Joe and his crew came for installation. They were so courteous as well as wonderfully considerate of our dog and cats being careful not to let them out when coming in and out. They did a wonderful job the windows look and operate per and we couldnt be happier. Rare these days when something like this actually goes as well as it possibly could have. And to top it off their pricing was more fair than anyone we got quotes from. I would highly recommend them!

We had a fantastic experience with The Window Doctor! We just moved into a new home where the…read moresliding glass door had a dog door which we didn't want. We had the old glass and they were able to schedule us and replace it quickly. We were considering getting a whole new door which would have cost $4,000, but we paid a fraction of that and it was SO worth it. Highly recommend using them!

Luis and Mario did an excellent job for me in less than four hours. His follow up from the initial…read morevisit was fantastic. Everything that he said, came to fruition in the timeline that he described for the installation and ordering the windows to the day they would be installed. Well done, thank you Kenny!

This company is a scam. They are taking deposits and saying they ordered your windows. But the day…read morebefore install, they text and say your windows were damaged during transport and there is nothing they can do. And then they refuse to give you back your deposit. DO NOT ORDER FROM THESE PEOPLE!

Look, I'm a repeat customer. We purchased two doors the summer of 2025. We live in Fort Collins and…read morefrankly we paid more because of the 1 hour drive to install in Fort Collins. Now understand, Secure All doors aren't cheap! They are the best door you can buy. I know. I owned another home a few years back in Denver and I bought 2 doors for that home also. I don't drop this much dough on a whim. You won't be disappointed in the doors or service. You will be a little poorer. These aren't Home Depot doors, you're not going to find these at Lowe's or Ace Hardware, these are Premium Security Doors not cheap junk! They do look great too!

Good morning. Lou, Secure All's owner, was awesome helping me resolve a damaged lock issue on our…read moresecurity door. He worked with me extensively in person and by phone. We exchanged texts and Lou patiently evaluated pictures of the damaged lock, that I ultimately resolved, thanks to his expertise. We have appreciated SA's doors in our home and office since 1984. Lou again demonstrated their high level of support and client service. Secure All and Lou Rock! Thank you.

The simple project we hired them to do turned into a total disaster…read more The project that should have taken 3 days took 6 weeks to complete and event then was horrible quality. Then they invoiced us for more than twice the cost of the original estimate even after they "took off" some charge for delay and poor communication When we had them out to for an estimate and spoke about the jobs and it was clear that we saw there could need to be additional work added to complete the job correctly once we got started, which should have been included in the estimate. Instead they added more charges later with no explanation. Also On the estimate they simply wrote "materials not included" and never discussed possible costs an then the the cost of materials was 2/3 more than the estimate for the actual work. This is completely duping customers with what their final cost will be! Customers understand there is a cost for materials, which they could include at least a rough number in the original estimate, but if material costs will be almost as much as the work they should include this in their estimate. This is a sneaky, dishonest business practice. Along with the high cost of our materials, we had to pay for every person that came to replace the previous person that did a terrible job. The first person tried to complete the job as a total amateur and ruined what they were meant to improve. Then 3 other workers tried unsuccessfully to complete the job and wasted time and materials to do a horrible, poor quality job, which then had to be corrected by consecutive workers. Finally after 6 weeks the job was completed by a single person in 2 days. Even after all these weeks and people we still have one thing that was working before they arrived and when they finished the left it completely unusable and we have to hire another company to fix what they ruined. By the end when we received the invoice we filed a complaint and they took off a nominal amount but never reconciled the horrible work, time, or inflated charged. If I could give negative stars I would! Do not hire this company!

I NEVER do this but they get a big fat zero! Extremely…read moreunprofessional! One year later, can't even close my gate due to sagging. I had to argue with their employee because he had all the nails literally sticking out three inches! I asked him to grind them down and he said that would scrape the wood and it wouldn't look good. Huh! I said well it's better than my dogs blood from jumping on the fence and he gave me attitude about my insistence, I'm stunned and totally annoyed!!

A+,5 stars all the way. Courteous, and kind. The installers-…read moreTHEY ARE FLIPPING AWESOME! They cleaned up their messes, were quick, informative, thorough and we trust them now to come back and install our future windows downstairs! We love our windows! And Tristan the sales rep did everything in his power to get us financed and with a great price! If and when issues arise, they make sure to take care of it promptly and without excuses. Amazing company all the way around.

The quality of the windows has been great so far. The install team, Dan & Hannah were great.read more