Crazy day at work today and I missed my appointment for a routine cleaning!…read moreRealized at appointment time I had forgotten it so called right away to see if I was able to still come or have to reschedule. I had to leave a voicemail so headed to Sparks hopeful I could get in. I got a call back within ten minutes and was told they would check with my hygienist Faith if it was a possibility and call me back. Yay I was called again and told to come in! Faith switched a patient who came in early with me and was able to take care of me, thank you for the flexibility and I promise I won't miss my next appointment! :)

Have been going for several years, but over the last few years there has always been confusion over…read morewhat my dual insurance will cover, inevitably this has involved me paying more out of pocket than planned. I also found that I had been put on a "treatment plan" that my insurance would not cover, this was a change I was unaware of and certainly would not have agreed to had I been asked. So, make sure you check your bills, and make sure your insurance covers what they are proposing. They also cannot get preapprovals for any procedures (seems strange to me).

It is so unfortunate that they are in business as a dental office. They are giving Dentist a…read morehorrible name and reputation. I am now scared to go to a dentist. They picked on the elderly when possible and think you're not paying attention while the very nice dental assistant in skin type pants walk around in front of you. They take a CT scan without you knowing what they're doing and try to charge you for it, they get very upset when you want to check with your insurance because they know it won't be covered and they can bill you. It is a nightmare from the time you walk in till you leave they tried to distract you and get very upset when you don't want a $1500 cleaning when you came in to get a free check up and cleaning that you're insurance pays for. They are being investigated now by Delta Dental for insurance Fraud and Fraud against the patient. The part of the nice behavior is just an act to relax you and get you in a vulnerable state so you might agree to something that is totally unnecessary. I have the best insurance there is and came in for a cleaning and check up and they left I left with they plan for around $3000 that I sent to my insurance and found out it's all almost totally unnecessary. The nice assistant may not be aware of what is going on, but that is hard to believe I'm 72 years old and they thought I was just an elder that they could scam and pick on, but they have been reported to several agencies already, and I will not rest until these scammers are put out of business. They just have no business ruining a honorable profession. Play do not go here!!! and if you have and it's too late blaze, check your plan for honesty and anything that they have cheated you on because they are cheaters if they were an honest business, they would try to sue me for saying all these things but they won't because they know it's true and don't wanna go near a courtroom. Hopefully they will end up in one soon anyway they truly do not deserve to be in business as far as their dental skill, it is difficult to know because they are scabbing you instead of using any skill. I know there's more than one Dentist this female one who I know is a criminal and it's possible there could be some qualified Dentist working there, but they must know what's going on. I don't see how they could not and again if I'm not telling the truth why don't you sue me please take care of people and heed the advice from myself and the dozens of other that I've read here.

I rarely write reviews, but I felt compelled to share my experience with Dr. Hanieh Hooshyar. I…read morewent in for a routine cleaning, expecting the usual Prophy, and instead was hit with an aggressive treatment plan that seemed completely unnecessary. It honestly felt like either a lack of proper education or a focus on profit over patient care. For a first-time visit, I was shocked at how quickly they recommended multiple expensive procedures. I just had a Prophy 5 months ago at my previous dentist, and I also received a Prophy during this visit. To double-check, I contacted my previous dentist in LA and sent him a picture of the xray that was taken that had some calculus build-up. He quickly replied that it is not subgingival calculus and does not require scaling and root planing. On the plus side, the staff were friendly and the facility was clean.

I really like this dentist office. Six months ago when we moved to Reno I broke a tooth in the…read morefront of my mouth, and found this dentist first and absolutely love this office. Dr. Vanhorn is my dentist and he does a great job. They made me feel at home and I was really embarrassed about not having a front tooth and they fixed me up with a flipper after they pulled my tooth. I am getting an implant tomorrow and of course I am not looking forward to it but I know I am being taken care of with the staff. Absolutely wonderful dentist office to go to. I will post before and after pictures. When you need a new dentist you must call these guys. Not so sure I want to post my before pic, but here's my new front right tooth. Dr VanHorn is so caring and I was well taken care of during my tooth implant. Love this place.

I recently had to find a new dentist after 15 years (mine retired). I had a gold cap fall off the…read moreWednesday before Memorial Day. I called several dentists and they could not see me for more than a week. Dr. Vaughn was the fifth dentist on my list and they were willing to squeeze me in the Tuesday after the holiday, but said they would try to get me in sooner. On Thursday morning, I got a call. They had an appointment for me first thing Friday. Woopee! They have a large, clean practice. Dr. Vaughn saw me, examined the tooth to make sure it could still support the crown (it could) and recemented it. He passed my 'dentist criteria', so I made an appointment to come back for an exam and cleaning. The first available appointment was in early November, but they said they would call me if they had an opening. As it turned out, they were able to move up my appointment to late August. At this visit, they took a full set of digital x-rays, Dr. Vaughn gave me a full examination (no problems thanks to my prior dentist, Dr. R. Lapcevic) and then my teeth were cleaned. The cleaning as good. The hygenist was thorough, but gentle! Both Dr. Vaughn and the hygenist were very personable and answered all my questions. I think I have lucked out and found a good dentist.

Very good care, able to do filling well and able to offer reassurance during filling. Office staff…read moreare helpful as well and was able to get things scheduled :).

Dr. Lee and staff are terrific. I have a bad history with dentists, but Dr Lee was gentle, kind,…read moreand knows what she is doing! I'm finished with my treatment and am totally happy with my results. I love my smile again, thank you all!!

Best dentist I've ever been to. Friendly service, the…read moregreat hygienist had gentle hands and didn't hurt like previous people I've been to. Had my wisdom teeth pulled and it went flawlessly, no dry socket etc. Just finished a sleep apnea study and it went flawlessly also.

I have been a patient of Dr. Caffaratti for several years and he has never disappointed me. The…read moreoffice atmosphere is warm and friendly with an open willingness to help you in any way they can. Dr. Caffaratti is always welcoming and, in my opinion, one of the most capable dentists in the region. The dentistry he did on me was complex but he performed it so well that for several years now, all we need to do is check it when I get my teeth cleaned. I would recommend Dr. Caffaratti and his staff wholeheartedly. I have also been to Dr. Doucette and Tanya and they were very sincere in their effort to help me with my sleep apnea.

Adulting can be hard, and it was time for me to finally pick a new dentist since I recently moved…read moreand wanted something a bit closer. I looked at reviews for all the local dentists in my area, and found Dr. Hong only a block away. I simply can't complain. First, I was greeted by Shanon, at the front desk, and she is amazing! She not only is able to tell you your exact portion you will be paying out-of-pocket, she is amazing at scheduling. Shanon makes it easy that you are able to make a plan (financially) of all your dental procedures so that you won't go over your insurance maximum, and so that you can budget your expenses before hand. This way, you're not caught off guard when you receive the dental bill. Scheduling is awesome as well as she actually calls you back when there are openings. I feel like other dentists/doctors never get back to me when I ask for any earlier openings when people cancel their appointments! Shanon e-mails you to confirm any appointments, and they even text you to make things even more convenient if you need to reschedule, cancel, or confirm an appointment. Then, there's the staff. Dr. Hong seems very knowledgeable, and is very easy to talk to. I knew I needed to get some work done since I had not been to a dentist in a few years, and Dr. Hong personally sat me down in her office, and went over a plan to get me back on track. That alone made me feel like an important patient. From there, they were able to tell me exactly how much each procedure would take, and how to get the most out of my insurance plan. Other noticeable staff include Rebecca, the dental assistant. She always is fun to talk to during my visits and makes going to the dentist less stressful. And Judy, the hygienist, has also helped me get my gums back on track and healthy in about a year or so! Overall, the staff is very professional, knowledgeable in their specialties, and provide excellent customer service. Sometimes going to the dentist can be dreadful, but I don't get that feeling at all when I come here. I'm lucky I chose them at of all the dentist in the Sparks area, and I recommend them strongly.

Never!!!) They billed Medicare for both upper & lower dentures…read more I sent 2 friends there as I had a good time experience but they had terrible experience and I did too this year. Quoting Dr.Hong "you a liar you a liar" - after I got an EOB for lower dentures that I never received or wanted

My mom has been a patient for years. With her limited mobility it was easy to take her again…read more Handicap parking is adequate and easy to enter with her walker. Restroom was accessible and most importantly she was able to transfer easily into the chair. The hygienist took care with her and brought her back out to the lobby. Easy to make follow up appointment and pay the bill.

Been going to them for eight years and thankfully have only needed cleanings. All of the Hygienists…read morehave been great to work with. Just got cleaned by Anna and she has the most gentle hands of anyone I've worked with. Never considered changing dental offices in the eight years I've been here.

I have a lot of anxiety going to the dentist and finding a new dentist I can feel comfortable with…read morecan be a challenge. I was put at ease with everyone here and had a great experience. Everyone from the front Desk to the assistant to Dr. Drew were friendly, attentive and answered all my questions and put me at ease. The office is clean and open. There are TVs with shows on to keep you entertained. I'd recommend Brunelli Dental Partners to anyone looking for a new dentist!

Very good dental office did my overall check up and recommended a deep cleaning. They were helpful…read moreon our insurance plan and we got thru all the preliminary stuff. We liked Dr Drew a lot.