Excellent service! Had a rock hit the windshield driving…read morefrom Phoenix the night before Father's Day. Left a message and got a call back in minutes. Came to meet us on Father's Day morning and took care of it quickly. So impressed by the fast, professional service!

Super fast and was able to get my windshield replaced next day! Very friendly and professional,…read more and highly recommend this business and will use them again in the future for any of my windshield replacement needs.

Nice guys. They accommodated me quickly and were friendly…read more The only reason I'm holding one star back is because all three of us missed a tiny crack, that should have been caught by the "pro". Oh well my bad too. Price was a bit steep considering I drove to them. The work was excellent. I just wished they would have been a bit more thorough.

Good communication and the tech was great. Quoted a fair price to attempt the repair. Wasn't able…read moreto fully fix due to the size but that was known up front as we're just trying to prevent it from spreading. Very happy with these guys and would use them again in a heartbeat.

This place was lovely, friendly staff, and they cut my plexiglass fishtank lid for me right then…read moreand there. I waited with my kids in the awesome waiting room and the kids loved the friendly dog and threw the ball for her several times.

Hot Rod glass I needed the windshield glass replaced but I…read moredidn't want trim. Additionally I had them install the rear side glass and rear glass. They did an awesome job. I highly recommend Bennetts for your Hot Rod glass.

I agree these guys are the real deal. Sony even bother with the other guys, the overcharge and…read moreunder perform

Daniel and Mike just replace my wife's G Wagon windshield . Our 3rd vehicle in a year . Lived in…read moreSoCal for 45 years and never had to repair or replace one . Perfect job as usual . Friendly , Professional and just Perfect . This business is the real Deal . A+++++++++++++

The SAFELITE personnel at my appointment today were awesome! From Kim getting me in WAY earlier…read morethan I could have hoped for, otherwise I would have a cracked windshield, especially since my driveway is 2 miles OFF-ROAD everyday to get home. Emanuel did an incredibly fast repair of the chip to hopefully prevent a more expensive replacement. Thanks everyone!!!

Did not calibrate my windshield properly. Phone # is a joke. They end up hanging up on you…read more Very poor service!

Wonderful friendly, knowledgeable service. We use Prescott Glass & Mirror for personal and business…read moreneeds. They always take great care of our clients and are worth every penny.

Prescott Glass and Mirror is all about caring for their customers. My husband had his windshield…read morereplaced at another (insurance preferred) shop in town a few months ago. When he caught a giant rock on the way to Flagstaff he called to see if they would fill the crack as part of the windshield warranty or something. They said not part of the service they provide. So, I decided to bring it to my trusted and "preferred" Glass professional- Prescott Glass and Mirror. Scott and his whole team (front office and shop) were so delightful, empathetic, and fast. Scott was talking with another customer about the customers life and updates the entire time I was there. It is clearly a cut above the rest when it comes to building relationships with customers! We will never use another glass shop again!

TJ was very efficient and professional. He gave me all of the information I needed afterwards and…read moreanswered all my questions. I highly recommend Novus Glass.

Great service quick response friendly local Mom and pop business. Definitely recommend.read more

Businesses of high integrity and helpfulness do still exist! Thank you Gecko for helping me to see…read morethis manifest through each step of the process. Lori and Wendell were extremely helpful and my process was simple, easy, and completely covered by my insurance company. Without Lori's help, I would have likely paid out of pocket and had a much bigger hassle. Because I am finding high integrity business is rare these days, I wanted to share a little bit of my story to help you understand how wonderful this company really is. My back story: I got a small chip in my windshield driving down the five through California en route to Prescott. I was told by a couple of friends that my insurance company would likely cover the cost. When I called Progressive insurance, however, I could not get a straight answer from anyone in the two times that I called. When I finally got an answer i was told to call Safelite auto glass, which I have now discovered is a megalithic corporation that overcharges while providing virtually no customer service. (Do not go there, folks!) When I called the Safelite number, I was instantly referred to an automated online quote process that was going to charge me $119 for one tiny chip! (Sidenote: I am amazed at my trusted insurance company referred me to this ridiculous place). I knew that this quote was way too high and so I started to research other options in the Prescott area. Gecko was the first place I called. Lori was completely knowledgeable and helpful and supportive. She understood that I knew nothing about how auto glass claims work and she held my hand and guided me through the whole process, including calling my insurance company with me on the phone in order to determine my eligibility for coverage. With her help, I was able to discover that my insurance company would pay for the entire repair. Wendell came out the next morning and had the job complete within 10 minutes! My windshield is practically like brand new. Thank you Lori, Wendell, and Gecko.

My insurance company sent me here for a back window replacement on my 2006 5th wheel. They have…read morebeen rude from the start. I've had a very busy schedule due to chemo needs in the valley and every time I call to set up an appointment, this woman was so rude and curt with me. Today when I called, she had been calling my cell phone(which doesn't work up here) when I informed her of that and that I had tried to make sure she had the correct number when we spoke the week before (she had cut me off saying she had my contact info) she said, you know we are going to refuse this job, you are just too difficult. omg.......... This place has TERRIBLE customer service and there is no way I'd recommend them and I surely will not let them touch my rig.