Never ever take your boat here, unless you have a simple problem. If it is anything that takes…read moretime, they will consistently put other quicker jobs in front of yours to get their money fast. My boat was there two months and absolutely nothing was done. Every time I talked to them they said they would get to it "next week" Next week never happened.

Knowledgable mechanics, electrical problems as well as mechanical. Has kept my boat in great shape…read morefor over 10 years!

Got our boat cover repaired (buckles and zipper). They did exceptional work with great customer…read moreservice. We highly recommend using them!!!

Bartlett has made my last two custom boat covers and did an exceptional job! Same price as cover…read morefrom the marina which I purchased boat but so much nicer. Snaps hidden under rub rail, elastic and pockets so cover fits around swim platform. Great look and functioning cover! Just had them repair a bimini top and once again an excellent job. Perfectly matched color and reinforced area. Delivered exactly when promised. Well done.

Great! Super easy to book. Nice people. Gas included. No…read morefixed times, you can pick how long you want to rent the boat for. Definitely recommend!

My favorite boat rental on Lake Travis. The staff works well with their customers. I like this…read morearea of the lake as well. Thank you all!

This in one of the only if not the only marina on the lake that the slips are individually owned…read more I think that is confusing for those that think they are always renting a slip from the marina itself. The HOA does have a few slips that are owned but not many. There are monthly HOA fees even if you purchase the slip but I enjoy that we as owners and tenants of the HOA have a say in how and what the marina for the most part spends the dues on for repairs, movement of the slips as the lake level changes and replacement of necessary items. The marina is currently being rebuilt with a new design but the inconvenience for the time being will be so worth the wait once it is absolutely complete. Thank you Landan for your care in watching over the marina and most always being available when we have concerns or questions. We are family here and we treat others how we would like to be treated and things are always good as far as I have experienced. When the lake is low who doesn't have a bit of a walk so that is always to be expected.

The management and staff at LTM were so helpful to me as a first time marina user....I've always…read moretrailered my boat, and was ready to make my life simpler and easier by renting a slip. Their knowledge and service is homegrown and friendly, and I'm using my boat so much more now that I'm not bothered with trailering, traffic or fighting for parking spots at the boat ramps!! Highly recommend!!!

I was originally attempting to sell my used but excellent Searay 185 SP via Boat Trader and…read moreFacebook Messenger, but it seemed 90% of any inquiries were a scamming attempt. Luckily an acquaintance at my Marina asked if I had tried "Bancers Marine" which I was unaware of previously. I passed by their offices on 620 and met Tom and Hector and I was so pleased that I did. This Team is very highly experienced at boat sales and service. They guided me through the entire process , took care of some repairs and every detail ! They have now concluded the sell of my boat and my experience and interaction throughout was agreeable, professional, friendly, and pleasant. I highly recommend Bancers Marine

I reached that certain age when I had to give up my highly prized 2007 Lund, 1660 SS, well…read moremaintained, retirement boat package and save it's RAPIDLY escalating enclosed storage fees. Experience told me I did not want to sell it outright, direct to buyer, and needed a wholesaler to buy it from me for 20 to 25% off retail value and save me the HUGE hassle of doing it myself. Hector Hernandez at Bancers Marine provided me with EXCEPTIONAL brokerage service. Hector was and remains as professional, personable, buyers-sellers market/boat-motor-trailer mechanical knowledgeable and trustworthy as I could have hoped for. We quickly agreed on a mutually agreeable transaction and most importantly, HE TOOK CARE OF EVERYTHING. If you are looking for a turnkey, quick-sale of a good boat for a reasonable price, I cannot recommend Hector Hernandez and Bancers Marine HIGHLY enough! JR

Fact: Purchased a 2019 Bennington from South Austin Marine (www.southaustinmarine.com) in Austin…read moreTexas. This boat was delivered as new in January 2020. I was sold on the reliability of the Bennington brand and the "customer commitment" that South Austin Marine "sells" to their potential customers. See South Austin Marine's customer commitment link on their website. Quality & Workmanship Facts: Upon Delivery: The interior lights were not working and required wiring repair. The bilge pump was not working and needed repair. The matt lining under the helm seat was prematurely wearing out with little to no traffic. South Austin Marine promised to replace this quality flaw under warranty but that never happened. Other than no replacement matt, these other two repairs were made during the first warranty maintenance by South Austin Marine that cost me in excess of $400.00 for the first maintenance cycle. Issues as of 70 engine running hours in June 2020 The Garmin Depth Finder had started showing signs of moisture leakage under the display. Now the unit works intermittent, of course not when you really need it. About the same time, the faux wood (plastic) panel on right side of dash panel fell in my son's lap the other day while driving the boat. The panel's insert screws were poorly installed and failed mechanically. We have glued that back in place but one can tell the glue will not hold in place for long. Then, we were out on the boat another time, and noticed both the swivel and front-back setting mechanisms on the captain's chair were broke. In fact, when I talked to the Bennington "Co-Founder", he was already aware of this quality issue. Yet, they continue to ship this to customers. Now, when you take off or stop, the seat flies backwards or forwards freely. Last time out on the boat, the rear port side sheet metal on underside of rear (stern) decking came completely unfastened (roughly 6ea light duty aluminium screws missing). To eliminate further damage to the sheet metal, I went ahead and bought replacement stainless steel screws to secure the panel. In doing so, it was recognized that all screw holes had been tapped crooked, .....all in different directions making the repair more difficult. In summary, every time, .....every time my family takes the boat out, another part of subcomponent falls off the boat. Service and Repair Effort Facts: No successful repairs or replacement efforts by South Austin Marine have been confirmed nor communicated, other than empty promises, since the first warranty service which involved $400.00 in revenue. South Austin Marine appears only to be interested in supporting revenue based service requests, not repairs that include non-revenue warranty claims. I then spoke to one of the "Co-Founders" at Bennington apparently. He was immediately defensive as to my comments on the quality of workmanship and failures I have experienced on this new Bennington product. This "Co-Founder" then made promises that the parts needed were all on order (same thing South Austin Marine personnel kept telling me for a couple months now for some parts). Guess what???? The "Co-Founder" did not do what he said he was going to do either. Neither organization has shown good faith in proper warranty services and repairs. Going Forward Facts: Yes, I'm going to write the BBB about both organizations. This is poor business practice at best. No quality assurances or efforts have been made to the customer after the sale of the boat, as promised on both vendor's websites (unless revenue is imminent). Pathetic "Bennington" customer experience.

I would not go back there for air in my tires, much less boat repair…read more The highest charges in Tx., and still don't have my boat running. They tried to charge for service I did not ok, and $360 later, my boat still does't run. Do yourself a favor and go somewhere else!

The staff was very nice and helpful to all of use the food was delicious and fresh and fun place to…read morego

Can't say enough about how well this Parina is run! No complaints ever!…read moreYou'll also find it's the cleanest, spider free Marina on Lake Travis.

I just recently bought a boat that was already at Marshall Ford Marina, I not familiar with dry…read moredock storage or ever thought about it. I was very impressed how easy it is just to text and have my boat in the water. The staff is great, extremely accommodating and helpful. Anytime I need to work on my boat, the service dock is available. They sell batteries and ice, just in case you need it. They also have a storage unit with tools and accessories if needed. At the end of the day it makes my boating life so much easier!!! Thank you guys I really appreciate y'all!!

Yes, I am writing a yet another review because the unethical behavior of not only the Manager, but…read morethe Owner as well, is appalling and really just unbelievable. The purpose of my reviews and contacting the BBB was to make the public aware of the way MFM choses to do business and how poorly they treat their 'customers' & their property. I have NEVER asked for financial reimbursement from Marshall Ford Marina except for one time, in the amount of $184. This was due to the fact that my paddle wheel was getting damaged after each launch and at that point, I had spent about $1,000 fixing it and did not feel that i should be responsible for paying to have it fixed once again. I even spent an additional $320 for a GPS speed reader so that I could do away with having the use the paddle wheel altogether. I submitted the same previous review that I submitted on YELP to BBB.org - for no other purpose than to educate and warn the public of this highly unethical operation. Again, I had no intention of seeking financial compensation from MFM. The Owner, Marcel, responded not with an apology, but rather claimed I was reimbursed $1,210 - which is a flat out LIE. Only $185 of that was requested of me. $50 of this 'reimbursement' was offered to me to make up for their screw ups, ie: not fueling the boat as requested before launching it and almost leaving my stranded in the lake. The other $130 wasn't requested either, but was given in the form of "1/2 month of storage fees" after Todd forcefully kicked me out of the marina with 8 hours notice... after I had already paid the entire month of April. They 'reimbursed' me a total of roughly $365, and I have all the bank records to show this. But they went so far as to falsify financial documents to make it look like I was given THREE free months of storage in Aug, Sept & Oct of 2019.. during a time which I had not been complaining to them about my repair bills. Last I checked, it is a crime to falsify financial documents. I did not request any reimbursement until Feb of 2020. The paddle wheel repair costs around $185.. so what legit company would actually give a total of $780 in free storages for repairs that would not add up to that amount? Especially when it is not requested by the customer? Very odd. They even went so far as so claim they paid my mechanic, Noack directly, "retail pricing" for my repairs! He confirmed that he has never received payment for repairs on my boat or for anyone else's from MFM. Also, Marcel accused me of harassing his staff. Not true at all. I had one firm conversation with Jessica expressing my dissatisfaction of Todd's gross misconduct, rude attitude, damage to my property, and his way of dealing with issues. Very understandable considering all the BS I have put up from them over the years. I was very clear that I was in no way blaming Jessica as she has always been courteous and helpful to me, and let her know my dissatisfaction was in Todd's terrible way of dealing with his customers. AVOID this place at all costs! I thought I was getting a good deal at $250/month when first signing up, but in the end I was left with a TON of repair fees, weeks of lost time on my boat, and constantly having to deal with a boat that did not perform optimally.. as well as being treated like absolute sh*t by the Manager & Owner. Honestly, a simple APOLOGY could have avoided all of these negative reviews. I have never in my life been treated so horribly by a business. If you need a storage place that will actually care for your property, go to Emerald Point Marina. You will pay a little bit more monthly, but their storage is climate controlled so you won't have to winterize. They also give you a parking pass, 10% off gas, 10% off at the restaurant and 10% Platinum Marina service. Better yet, they will treat you like a human being. BTW during all of this back and forth, I had a Billy R. (current leaseholder with MFM) reach out to me via facebook after he saw my Yelp review. He showed me photos of his boat that was damaged by MFM (see attached). Of course, they tried to blame him for the damage.. but he noted the damage right after a foreclosed boat was moved next to his. Then, weeks later, after MFM put his boat back into the water after a refuel, it SANK. Of course, this was blamed on him as well. I don't know how anyone could continue to give MFM business if you consider: Stuart Mason's BBB review, Billy's sunken boat, my drama saga, Beverly Lee's Facebook review, and the numerous others who have had to deal with property damage and Todd's disrespectful attitude. I hope this review makes you reconsider your storage options. I will not be silent about this until MFM comes clean and starts being HONEST to their customers and the public. If you wish to see any of the evidence I have presented here, feel free to contact me directly stephk86@gmail.com. I would be happy to talk you out of using this marina. Thank you for coming to my Ted Talk.