Came in for a football jersey. 4 guys standing around chatting with no customers in the store. When…read morewe asked if my husband could try one on the guy gave me a bad look and said "which one?" I pointed out a jersey I had no idea were youth only sizes and he said the adults are on the other side. And he walked away back to his other work buddies that are all doing nothing just slumped over chatting with bad looks. Life must suck especially for the owners that pay for 4 employees to run customers out if the store looking to spend money.

I've never been anywhere they refuse to sell you merchandise that is displayed with a price tag in…read morethe store! Literally found an Ohtani jersey nestled between two other jerseys and it had some janky hand written tag on it. Went to go pay and the girl told me she couldn't find it so I couldn't purchase. Service was trash didn't even get greeted walking in the door and was looking for items on my own. Save your time go on FANatics website!

This Big 5 location used to be located a block away in a pretty old building that was showing it's…read moreage. This new location in the Orangefair Mall is much nicer, spacious, and feels a lot bigger and organized than the old store. I was greeted immediately upon entry and was asked if I needed help finding anything. I actually did ask for help finding my items and she pointed out that the energy gels and chemical hand warmer packs were right up by the front register. I was in and out in only a few minutes. Big 5 also always has coupons, just look on their website or you can sign up for their email newsletter and receive a 10% off coupon instantly. Their coupons are also often also part of the periodic coupon packs you receive in postal mail.

I feel like all Big 5 stores are underrated and they still have the same layout from the 90's! I…read morewas on my way to a family function at a park in Cerritos when I got a call from my sister that she needed a kite and some games for the kids to play since there weren't any. She asked if I could stop by Target on the way to the park but I said, "No! We're boycotting Target!" and I went with the next best thing, BIg 5. I called to check and see if they sold kites and the guy that answered said, "Tights? Yeah we sell tights. Like workout..." and I interjected and yelled, "KITES not TIGHTS! KITES!! The thing that you fly at the park!" and he said, yes they sold kites. I arrived 5 minutes later and was greeted by one of the male employees who asked, "Hi, can we help you find anything?" and I said, "Yes, kites please," and he said, "Oh yeah, tights are right over ..." and I yelled, "KITES!! NOT TIGHTS!" He laughed and directed me to the kites. I ended up buying some Velcro mitt with a tennis ball and a cool pink frisbee as well. I think I paid around $20. No line, not crowded, fully stocked, tons of parking and the best employees!

I'm really disappointed with my experience at this WSS location. I came in with a pair of Adidas I…read morebought just a few days earlier that had an obvious manufacturing defect the glue was visibly seeping into the suede and made the edges look wet. When I tried to exchange them, the general manager, Vanessa Escobar, refused to accept them and acted like the issue was my fault. These weren't worn-out shoes; they were barely a week old and clearly defective. Instead of helping, she was dismissive and made zero effort to offer a solution. For a store that claims to stand behind what they sell, this was honestly terrible customer service.

Julio was amazing! My mom and I were looking for specific shoes that ended up being in the wrong…read morespot, but Julio went above and beyond to help us. He checked on us multiple times to make sure we were doing okay, and he was so friendly and helpful the entire time. He even went to the back to find the exact shoes we wanted. Thanks to Julio, we left super happy with the perfect shoes. Great customer service, he really made our shopping experience awesome! Also... every pair we got was 20-30% off so make sure to go in and get shoes!!

This place had a great selection and I was able to find exactly what I was looking for. Customer…read moreservice was amazing and they were able to answer any questions I had.

Why buy new? Play It Again is always my first stop when I need gear for hockey, golf, or softball…read more Staff is helpful. Equipment is plentiful and in good shape. Never disappointed.

Well, even the best laid plans for Christmas can go awry and send you out on Christmas Eve for a…read morecouple of last-minute gifts. I was so impressed with the inventory that this store had, any kind of shoe you want they have it. But the highlight of my experience here was the employees! They were all so welcoming and helpful and patient while helping me find the exact shoes I was looking for. When I was finally ready to check out the ladies behind the register were so sweet and accommodating. I wish I had gotten names, but I do know the manager was amazing and said she had to work Christmas Day because they don't close. I will definitely be back here to shop again, with the crunch of the holidays and how hard retail staff work I can't believe how incredibly high their spirits were. Thank you.

I originally planned to buy a pair of shoes for each of my two children, but this store had very…read morelimited options for kids' shoes. After trying on just one shoe and letting my child run a few steps to see if it fit properly, a male employee immediately came over with a very rude attitude and demanded to know where we had taken the shoe from, as if he was more worried about the display being disturbed than helping a customer. How are customers supposed to buy shoes without trying them on first? When shopping for children's shoes, it's completely normal for kids to walk or run a few steps to make sure the shoes fit comfortably. To make matters worse, a female employee also had a very unpleasant attitude and looked annoyed the entire time, making it clear that customers were not welcome. I decided to leave immediately. We went to WSS instead, where the service was excellent and the selection of children's shoes was much better. We quickly found and purchased two pairs of shoes. My advice to others: think twice before shopping here. Respecting customers should be the bare minimum in any business. If normal shoe fitting is treated like an inconvenience, then this store doesn't deserve your business. Unless you enjoy being treated poorly while spending your money, I recommend going elsewhere.

I was able to buy a bunch of Super Bowl gear at the very last minute! The sales person was super…read morehelpful! It was a little bit pricey but I expected it to be pricey on such short notice.

They just raised their t shirt prices from $30 to $60. And if you know, the quality isn't worth it.read more

Vince was the guy who rang me up, very friendly and smiled, thank you. I didn't really know what to…read moreget my nephew but I know he loves Nike lol. What do you buy kids that have everything they could want or need? It is extremely hard to do. But hopefully he likes the shirts I got. It was pretty busy today of course for Christmas and I checked into the wrong place lol I like this store definitely will be back lots of space to walk around to not feel crowded, and clean. Have a beautiful day, be kind to everyone :) Aloha

Champs is cool. I have bought many clothes here in the past. We purchased a few things here…read moreyesterday for the summer. I was happy with the outfits I chose. Mainly for workouts tho. Id come here again.

Stopped in to find baby girl's best friend a gift for his Birthday. Since he just started baseball,…read morewhat a better gift than a new glove? The employee's here are very friendly and helpful. It wasn't that busy but we walked around the store to see what else they had. It's a nice store, they have the outdoors equipment that you could need or want. Asked for help to try to find a broken in glove for him but they had no idea what we were talking about. So we got the one that his dad showed us they were looking at. So much to look at I was tempted on a long board but would rather get it at a skate shop. But really like this location close by, small parking lot but the same as Target so there is plenty of parking. Thank you so much for all your help in helping us find the perfect glove and sizes. Even though we couldn't find a broken in one we got a gift receipt so hopefully they can go back and find the one they want. Appreciate all your help and friendly customer service. Have a beautiful day, be kind to everyone :) Aloha

I pass by this Big 5 often, but never got the chance to stop until a few weeks ago. There was…read moreplenty of parking in front of the store and I was greeted immediately as I stepped into the store. Even though most Big 5 stores are a bit smaller in size, they most definitely cram a lot of products into every surface area. I was looking for bat grip, and spent the previous few days looking up bat grips online. Since I wanted to support the local store, I decided to check out Big 5 when I was in the area. The employee quickly pointed out to me where bat grips were and I was on my way. There were not many options, but it was exactly what I needed. It was even better priced than online stores. After grabbing what I needed, I checked out a few of the sale racks, and there were many! Great service, in-stock products, numerous sale racks, and plenty of parking! I will most definitely stop by again for my sporting needs.