Needed an oil change and my regular mechanic was unable to do it, so I went to Insta Lube. Not only…read morewas I nervous about strangers changing my oil, but I was in a hurry. Talk about much ado about nothing. The two gentlemen at Insta Lube did a great job, and I was out of there in a half hour. I could not be happier! Good value for the price.

honest and quick. always help you and are honest about work you dont need. The manager is always…read morenice and helpful.

I needed a transmission range sensor and Pep Boys told me that they can't do that that I have to…read moretake it to the dealership or wherever I got the van. Well, they were incorrect, Top Value Transmissions got in touch with me and let me know that they take care of that. Amy, the owner wasn't sure if that was gonna be the actual problem or not until she saw it for herself. So I brought my van out there, it's borderline wheatfield and Niagara Falls, New York.. She had to order the part because I did in fact need the sensor, and it took six days to get there, so I went without a van, but I could've gotten it if I wanted it bad enough I just didn't really care at that point, I was so fed up with needing so much stuff done to the van to pass inspection. Amy found a lot of problems with it, of course. So she replaced the brakes and brake pads and other things that I don't know but everything that it definitely needed. And then eventually did the transmission sensor. Forgetting all the work done that I did it didn't cost too much. I mean it was a lot a lot for me. I can't afford anything is everybody knows, but just under $2000 to get a lot of work done. But just driving it home the van felt like a completely different van. Felt so nice. So she was able to take care of the job. I highly recommend her. She goes into detail about what you need. She's not a bullshitter and she even holds onto the parts that she took from your vehicle that were damaged and shows you afterwards and boy was mine in dire need of parts. Thank you, Amy and crew.

From the owner: Women Owned! Quality repairs at an affordable price. We will match or beat any written verified…read morequote within a 60 mile radius. After hours pick-up and drop-off available upon request.

01/26/2026 An update: Shout out to Michele, Nick, and Ted who got me in and out quickly…read more An oil change (with a 25% off coupon); tires checked, fluids and filters checked. Great experience!

Service was outstanding! Quick and VERY thorough. Went over everything that they were doing. I…read morelove the comments back and forth with each employee. (Checking tires, putting oil in now...just good communication) Staff was amazing at 7:40am.

My car failed the NYS safety inspection here due to an issue with the brakes. I was told a brake…read moreline had leaked and soaked the rotors and pads, and that I would need to --at the minimum-- have one side on the rear changed completely (calipers, rotor, pads), and that they would only guarantee it if they did both sides. I was quoted ~$700 for that. Obviously not good news, but sometimes things break, so oh well! My dad does brakes, so I told them they could go ahead and fail it, and we'd take care of it then bring it back to pass the safety inspection. Days later when my dad got around to looking at it, there was no leak, everything was still in new condition, and the only issue was some air in the brake line, so we bled the brakes and took the car elsewhere for reinspection. It passed. I'm shocked at the dishonesty and lack of professional integrity, and will never come here again. $700 dollars is quite a lot to be willing to steal from someone.

Went in on Valentine's Day for an oil change and everyone there was super nice. Got right in today…read moreand the guys went to work. Oil changed, all fluids topped off and tires filled to the correct pressure. The serviced did not take very long at all. I will be a return customer since I now know how great they are too.

Needed to find a go to mechanic in Buffalo for my daughter. Her car had one major issue and one…read morerelatively small one but that one had some slight safety implications . My strategy for finding any new third party is to read the reviews and try and synthesize the truth, speak to a decision maker and assess and finally ask for some quotes for the parts and labor. I spoke to four shops and of course everyone needs to see the job before finally committing and that scope can obviously change. Sam freely and patiently gave me some quotes for both (others couldn't get past - we need to see it), the quotes and the final pricing were both very fair and competitive. Mo communicated freely during the fix and heres the kicker and why we'll trust these guys moving forward. They easily could have turned the minor job into a relatively major fix and they didn't, the problem and solution was less in every sense than what I assumed it would be including their cost - great job the both of you!

Had my car for 2 days and didn't fix it. But charged me $220 for a smoke test, and driving my car…read morearound for two hours. No communication. Left his sweater and deodorant in my car then proceeded to call my phone so much I had to block his number. Weird interaction and bad service.

I went to Take 5 in West Seneca today to get my oil change done since I was due according to my…read moreservice sticker. When they checked the dipstick before starting, Jordan said that my oil was much too clean to change at this time. Most places would have just changed me oil and not said a word. Matt checked my cabin air filter as long as I was there and it was super dirty so I had them change it since I was there. He also told me I probably had another 3,000 miles left on my current oil. Ayana was very helpful as well getting me checked out and she and Matt made sure I knew about the discounts available when I came back when I actually needed the work done. The honesty and professionalism I saw today is a reminder of why I keep coming back to Take 5 instead of the other "quick oil change" places in the area (of which there are plenty who will never compare!). Thank you so much for your honesty, knowledge and kindness. I'll see you in about 3,000 more miles or so!

From the owner: Take 5 is your go-to for fast and simple oil changes in West Seneca- we get you back on the road…read morefast so you can spend more time on things you want to do. Our friendly technicians are here for you every step of the way, from helping you select the right oil, to performing windshield wiper replacements, air filter changes, coolant exchanges, and more, all while you stay in your car. Plus, we've got you covered with FREE tire pressure checks and fluid top-offs. Visit us today for a 10-minute stay in your car oil change. Remember, at Take 5, we're faster than you think.

It's always fast here. When I wfh I'm able to get my oil done on my hour lunch and head back home…read morewith time to spare. The people are always super nice and very transparent. They make sure you are informed about what they're doing every step of the way. They will also let you know if your car is due for other services which I find helpful. You do not have to say yes and I never feel pressured to. I definitely recommend coming here if you want to get this done fast and well. They will see me here again when I need my next oil change.

Terrible store manager got two interviews. Waited a week after I was told they'd contact me. They…read morenever did and I went into the store to inquire and was trespassed. What kind of hiring business does this?

This place has been my family's go to place for car maintenence for as long as I can remember. It…read moreis attached to West Herr Ford of Hamburg and the guys here take care of your vehicle in all ways. There is no schedule in advance. It is first come first served and the prices are not only fair, but they will price match any competition. There is a large attached parking lot and a large clean, cozy waiting room. They also offer a free shuttle service if your maintenence will be a while that not only takes you home after drop off but picks you up when your vehicle is ready! Seriously great. Check them out!

Have been here several times & the service you will receive is top 10. You may have to wait a bit…read morebut it is well worth it (cuz sometimes they do get busy).. Have always receive friendly service.

i went to three different valvolines, and two other oil change places, all of which wouldn't touch…read morethe wing nut that was installed on my truck from another mechanic. Rob not only changed the oil, but fixed a couple other things on the truck as well. the entire staff here is shockingly friendly, and work as a team flawlessly, all at a great price at the end. i'd highly recommend making the trip out to this specific location if you're looking for a quick, value-oriented, and friendly experience. i'd also recommend valvoline to send any of their managers here to shadow how well these guys work together. 6 out of 5, worth the trip.

Recently I needed oil put in my Mini Cooper, but didn't want an…read moreoil change because I'd one scheduled next day at dealer. I asked them if they could just put in a quart to tide me over as the warning light was on. This was late on a Saturday afternoon. The entire staff was so helpful, I pulled in and was taken care of within immediately. They guys were absolutely great. Highly recommend.