I moved to the Grove three years ago and they have worked on every vehicle I own since that time…read more(three of them). They have been really great about communicating what needs to be done, have always stuck to their cost estimates, and have gone out of their way to spot issues on the horizon, as well. I have come to count on them for their honesty and helpfulness, and never been disappointed. I would recommend them to everyone.

Don't ever go to this place total ripoffs! I brought my car in to have the belt changed they…read morecharged me $700 I broke down the very next day on Route 24 with a broken belt of course! They actually cross threaded the screw in I called them to tell them what happened no tow truck for them they never said bring it back we will fix it total losers ! Back in the day it was owned by Chris and one of the mechanics bought it ever since then horrible horrible just be warned if you want to spend $700 to walk the next day all I can say is wear comfortable sneakers!!!!

Friendly Associates and appropriate services. Prompt service when you schedule in advance and are…read moreon time. Pleasant environment.

I made an appointment for 11 am on a Thursday. I usually wait in the waiting room, but they send me…read morean email saying to drop it off. I can't do that I work nights and generally need uninterrupted sleep. I show up, they don't put my car in queue, it just goes in the office. They tell me it will take 1 hour to 2 hours to look at the vehicle. I want to 2 and half hours and realize, they are not going to do my car. I left. They have three guys at a desk. The inability to communicate that they are too overwhelmed with work is a problem. Instead of having these three guys, hire some more mechanics. This isn't just a Sullivan's tire issue, it is a problem wherever you go these days. I long for the days of reliable mechanics that earn your service by taking care of your car in a timely and honest way.

Mike and his team provided great service and response time for a basic exhaust repair on my 2019…read moreSentra. Thank you for an honest job well-done and well- priced! Jim

Fast response time to questions. Receive the information requested will follow up on monday to make…read morea feature appointment from my transmission diagnosis very good service

Exceptional Service on Short Notice!…read more I needed a tire swap on very short notice, and Jimmy/Josh and the team at My Tire Guys completely knocked it out of the park. They were incredibly accommodating, professional, and handled everything seamlessly. It's rare to find this level of quick, reliable, and friendly service these days. I highly recommend them to anyone looking for hassle-free tire care. Thank you again, My Tire Guys!

good service was provided. I don't think that the tires cost less. they were on par with other…read moresellers.

I recently received the gift of a "Frankenbolt" in one of my tires. I was actually on my way to…read moreRoland's to get it looked at when it went flat. After an hour of rocket science (deducing how to get the spare un-cabled and finding the tire jack), I finally got the spare on and made it there. All that after minimal bloodshed and only two or three four-letter words. Now I've been going to Roland's for years and have always had great service. I don't know much about tires but they always do their best to listen to what I need and make their best recommendation. I never walk out feeling taken advantage of and this time was no exception. I got one decent quality tire at a good price and they ended up fixing the stem on another that was leaking free of charge. The cherry on top was the very next day when I went to re-cable the spare to the undercarriage. Dreading the session after struggling to take it off the day before, I discovered that they had already quietly done it. Guys, don't change a thing; you've got my business!

I've been a loyal customer of Roland's Tire Service and have spent thousands of dollars here over…read morethe past year, but my most recent experience was beyond disappointing. Less than a year ago (about 10,000 miles), I bought four brand-new tires and had an alignment done here. Recently, I brought my 3-year-old car to the dealership for a recall and mentioned excessive road noise. After inspection, the dealer told me all four of my tires were cupped. They checked the wheel bearings, suspension, and steering -- everything was tight. Sure enough, when I got home, I checked myself, and they were right: all four tires are badly cupped. Wanting to give Roland's the chance to make things right, I brought the car back and explained what happened. I made zero demands, accusations, or complaints -- just explained the situation and was hoping for a simple alignment check and fix. Instead, I was met with immediate hostility from the manager. His response was basically to blame my driving and claim the alignment could have been ruined within a month of getting the tires installed by hitting potholes. I've been in the trade for 25 plus years and know how alignments and tire wear work. My old tires wore evenly; these new ones, installed with an alignment, are now all cupped after 10k miles. That points to an issue with the setup. The manager's "solution" was either pay $50 for a quick toe adjustment (while it was already on the rack) or buy four new tires. No empathy, no ownership, no apology -- just finger-pointing. This $50 adjustment would have taken less than 5 minutes mind you. He had his tech literally get the car on the rack to show me a report of an alignment that wasn't really out of spec. It was worse before I had the tires installed 10k miles ago. I have done literally hundreds of alignments working for Goodyear and the final outcome is only as good as the initial setup. They are easy to manipulate. Toe & go is not a 4-wheel alignment. The proof is in the tire wear. The printout today was virtually the same as it left 10k miles ago and the tires are cupped. Riddle me this? Even basic professionalism was missing. I was accused of also driving the car with low tire pressure which would cup the tires. 30PSI..... I asked what the spec was, and he told me it's on the door jamb. Which is correct but how can you tell me its low if you didn't look at the spec yourself? By the way the spec is 33 and when I got home, I checked the pressure, and it was 32. Honestly at 28 PSI the tires aren't going to cup that bad on only the inside edge. It's an alignment issue. What bothers me the most is the complete lack of customer service. I wasn't looking for free tires -- just accountability, respect, and maybe a simple alignment correction. Instead, I was treated rudely and dismissed. The manager basically gave me the cigar and said take it or leave it. $50.... Was this worth it? Making the adjustment and being empathetic would of easily avoided this review. It's sad because I supported this shop, even tipping the techs on jobs because I know the work they put in. But after this, I can't justify coming back. A little humility and care for customers would go a long way. Please take the time to read other reviews. You will see the trend of an egotistical maniac that admires praise but will tolerate zero criticism. Not crying over spilled milk but do better. Be positive and Good luck on your future endeavors.

I have to tell you I have received the worst experience of my life at this Firestone location…read more I made a yesterday to bring my car in at 2pm for an oil change and breaks. I called 3 hours later and they hadn't started the car yet because he had to let an employee go to lunch. They called an hour later he was just draining the oil and had checked the brakes. It needs front and rear breaks that they couldn't get till the next morning. I asked when it would be ready and I was told 10am or 11am. I questioned why so late. You open at 7am. I called today at 10:45 and was old the mechanic was working on the brakes because the parts just came in. Three hours later I call and I am told the parts just came in and the mechanic is working on my car. I ask to speak to the manager and they said he won't be back for 40 minutes. I questioned 40 minutes and was told he just went to lunch. Yesterday I was told my car wasn't started because the mechanic had to go to lunch.

Went in for new tires and an alignment. My tires were not in stock so I left my car and they got…read morethem in the next day. Very happy with the price and friendly people there.

timely and efficient. would use them again.xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxread more

management talks down to customers very unprofessional i was there a few months ago first and last…read moretime asked a manager a simple question i got a smart ass remark back i will never give this company a dime of my money asked about return policy and he said this isnt an experiment this man should be fired

Change a bad tire ! They change the wrong tire They are…read moremaking me buy another tire to fix there mistake!

Hello, this is an update to my review; my hyundai santa fe which I had new tires (which are fine),…read moreand an all wheel alignment, see pics, all the way home pulling to the left!!! I had hyundai dealer check/redo, (see pics), toe was off left front tire !! You be the judge!!!!

Quality and service ! Out of this world!!!! Different will continue to do business here in Seekonk,…read morema.

I had a small issue that had the potential to cost me income from jobs I couldn't drive to. I had a…read morelow pressure on one tire, no cause but still not safe for highway driving. I tried to fill the air, but wasn't able to. I also couldn't get an appointment with my car dealer till next week. I drove out to Town Fair and told the desk person my issue, he immediately told me drive around to the back he would have someone help. I did and the gentleman was waiting with a young man from the service department. He tried to fill, had an issue, went and got a different valve and poof, filled and on my way! No cost (I did tip the kid), fast kind and efficient. It is my second time I went there and I feel that they are very customer centric, even if they don't make a profit.

If you ever need to get your automobile fixed this is the only place I'd recommend. Steve has…read morehelped me multiple times with my truck and also my Jeep. He is quick to investigate the issue and explains everything that is involved and lets you know the cost of parts and labor and also his prices compared to everyone else are VERY reasonable! He goes above and beyond and so do all the people working at this shop. Very helpful and friendly, they have integrity which is rare to find these days. When you deal with this shop it's like having your good buddy hook you up and help you out! Honestly I can't say enough good things about this business. When I was lied to by another person about what was "needed" I got a second opinion here and THIS was the correct opinion. It all went exactly how I was told. These guys really care about their customers and their work. You would be doing yourself a disservice by going anywhere else for your automotive needs! I will be going to them always and you would be wise to do the same! Best mechanics around right here!!

Went in for diagnosis . Ended up paying for $1000 repair that didn't address the problem I brought…read moreit in for.